TONI&GUY Balmain

Had an excellent shampoo and blow dry, Jasmine did a really good job!

Excellent experience

All the staff were wonderful and made me feel comfortable about my hair and explained what they were going to do. The result matched my expectations. As it was the beginning of my birthday celebrations they surprised me with some nibbles and a glass of wine and I felt very important which was lovely. For all these reasons I am going to be a regular customer from now on. My moto “keep it on the Pen”. If we don’t use local business we will lose it.

Gabby is an incredible stylist with 15 years experience (as I asked!) she listened to my needs and was quick to give honest advice. Leo gives a great scalp massage and even better conversation - the customer service here is perfect. Extremely happy :)

I had Gaby from Toni and guy Balmain and she turned my disaster of hair to amazing.

Loved my colour .. gaby did a great job of finding the best solution for my look and lifestyle

Neve was very thorough in getting my cut just right

Excellent very professional

Gabi cut my hair. She was great. Full of information and more importantly did what I asked for without any issue. It was a great experience. Will be back. She’s the top stylist there so a little expensive but definitely worth it.

Just what I needed today to make me feel human :-)

Gabby is delightful and I came out with a great haircut. Ta

Nieve and her team are great. Friendly, professional and helpful. It’s a great salon!

Lovely staff. They listed very well what I wanted and they took the time for the best result!

I have been a customer at this salon for a few years but changed hairdressers when Steve left. I think I like my hair cut even more now! They’re a lovely friendly group who work there now.

Had a lovely relaxing time... delivered totally to my request for a lighter colour which I am loving... great to see so much life back at Tony & Guy Balmain...

I was very happy with the service from Albert, I was also very excited to have a glass of champagne and cheese and biscuits to! It made me feel very special :)

I was very happy with my hair colour which Eve did. It was a pleasant experience.

T&G generously offer free treatments to people with cancer. Women often have suffered hair loss and self esteem is low. Today I had a beautiful cut courtesy of Gabby the manager at Balmain. She kindly contacted me after a previous visit to invite me back. Super service. Always with a smile. Amazing. Leo washed my hair taking care to avoid the site of my operation. Albert was a friendly presence in the salon. Everyone is professional and welcoming and I was delighted with my cut

Had a beautiful relaxing treatment, cut and blow dry with nieve. Got back to the office and colleagues (including my husband) thought I looked at least 5 years younger (I’m rounding it up to 10 years).

I have been looking for a good colourist forever. My blonde has never been so clean and my hair feels amazing! Gabriella really knows her stuff! Thanks so much!

Had better cuts for half price, excellent service from staff though

Great salon manager Gabrielle!

I am transitioning in colour and am very happy with the result. I have a fresh healthy head of hair with well place highlights that provide depth. I have been to Neive at the salon twice now and will be returning. Today she gave me a very lovely blow wave. Had to weigh up the expense. So far worth every cent.

Excellent

Great experience

After a stressful day at the office it’s great to know that once you get to Toni&guy Balmain you can simply sit back, relax and let the wonderful team fix your hair! Loved my colour and cut tonight guys.

Thanks for complimentary wine and cheese during my hair colour today. Great team!

Great team, that know what they are doing

I feel horrible writing negative reviews but this salon experience was one to remember- and for all the wrong reasons.
I booked into to have a simple wash and blow dry. Naturally straight short/medium hair so basically anyone could do my style. Hair not an issue however the service was absolutely shocking.
My stylist was ... oh wait. Hang on he didn’t even introduce himself. I was a brand new customer to this salon ( hence why as soon as I sat down I was asked to fill out a form that was of no benefit to them!)
Before even any type of brief customer rapport attempt or conversation I was told about a promotion to come back every week!! LOL. I’ve not been in the chair for 3 mins and your trying to sell me something. Not cool. He didn’t even know the Price and had to run and check what it was. Here’s a hint sweetheart. If your trying to sell a promotion, why don’t you win a customer over first and actually know the price and what your offering first. And don’t do it as soon as they’ve sat down. There was no type of consultation or friendly service or conversation which is usually what you would expect from a hairdresser. This guy was a shockingly bad.
He asked me twice how I like my coffee, only to get someone else to do it- who also had to ask me how many sugars I wanted. The coffee was watery and horrible and I left it full.

At the end of the blowdry, he didn’t bother to make sure I liked it, showed me the back with a mirror or anything. It was just like ok we’re finished. Get up.
Oh. As just as I couldn’t leave fast enough, the smoke alarm went off. Ear peircing loud and apparently has happened before. Might be worth getting it checked out.
$71 for that experience was overrated and not worth it.
Tony and guy did have a reputable name in hair for a long time. But sadly this salon did not live up to these expectations. I will never return and will be sharing my experience with all my friends and neighbours who live in the local area.

Apart from my usual lightener re-touch, I had a fabulous cut. I feel like a new person!

I booked an appointment for my hair style and Gaby was so nice. All the staff were really polite and the service was great I loved my hair, I will definitely go back there and will recommend them to everyone.

Friendly service. Great cut. Kindly offered as part of the Pink Scissor program whereby T&G support cancer patients

Service excellent. Salon good. My stylist is awesome. Value a little pricey. Results great very happy. Atmosphere. Could be more relaxing but music really loud, thumping. Whilst I was there there were two older age ladies wanting to relax but hard to do with the noise.

Love those people who always make me feel special... even with aircon not working.

Gabby was a veritable master of style tips & scissors with a genuine personal touch. A cut worth much more than she charged. Super happy with my new hair. Grazie Gabby!

Enjoyed my haircut, done exactly as I requested. Very pleased

Thank you to Gaby for the wonderful experience I had, she made me feel so relaxed as I had my hair washed, blow dried and then curled, ready to start my busy day at work with a boss girl hairstyle! Thanks again for your time and attention to de-frizzing my hair and nicely curling it!

I literally walked away today with probably the best hair I’ve had. The whole experience was amazing, the friendly atmosphere was the cherry on top. Thank you Balmain team!

Managed to correct a nightmare colour mistake and make it look exactly as I asked

the hairdressers were really nice.
very satisfied with my cut and the color. thank you so much

I have been going to Toni and Guy for years in Frankfurt and Singapore. Since moving back to Sydney my experience at T&G Balmain remains the same of amazing customer service and I am always thrilled with the end result of my hair.

Amazing experience I felt totally pampered and Gabby did a great job of my hair cut, she also gave me great advice on hair care at home

Its clean..staff friendly no hassle

Great colour today

All was exelent

Great service and the salon has a good feel. Love my hair cut and I am a regular customer.

Walked in with trepidation and walked out the reverse. A warm environment with hair 'experience'. Thank you, girls.

Beautiful hair cut

Really happy with the haircut/colour - looking forward to seeing you soon

The best cut I’ve had in years. Wonderful and relaxed service. Can’t wait to go back.