Steve Hilliard Hairdressing Luton, Bedford, Bedfordshire

168, Barton Rd, Luton, Bedfordshire, LU3 2BE

About us

Ask yourself...
"Does my current stylist listen to me...and do they give me the time and advice I deserve?"
At Steve Hilliard Hairdressing we do...and we guarantee it!

We surveyed our clients and with the results we wrote our 4 point guarantee.

1. We guarantee we'll listen carefully, so we can understand exactly what
you want
2. We guarantee to give you the time you need, so you never feel rushed
or taken for granted.
3. We guarantee to give you the advice you need, so you be confident in
the choices you make.
4. We guarantee when you leave the salon, you'll know how to look after
your hair until we see you again.

This means if you haven't experienced "The Steve Hilliard Difference" yet we'd love you to come in and see us!

Remember you can try us with confidence … we guarantee it!

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 19:30
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.91
279 verified reviews
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Value
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Filter by rating

Happy!

Julia Walker
29th Jan 2025
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Another great visit, super relaxing.
Extremely happy with my colour...feeling refreshed!
Thank you also for the good coffee and chat.

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First Class

Jet
26th Jan 2025
Team Member: Charlie
5.0
Appointment verified by Shortcuts Software

It was good to see a trainee was being instructed by Charlie on the how and placement of the curlers. Also given the chance to try herself. This hands on training is good to ensuring all staff here are well trained before they are permitted to work on a customer. Much better than being in an artificial environment. My perm was perfect and ensured that natural look was obtained.

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Response from Steve Hilliard Hairdressing

Hi Jet,

Thank you so much for taking the time to leave us a positive review. We're glad you had a great experience with us, and we really appreciate your kind words about our trainees and their training. We believe in providing hands-on training to ensure that all our staff are well-prepared before working with our valued customers.

We're happy to hear that your perm turned out perfectly and gave you a natural look. We strive to provide our customers with the best services, and it means a lot to us that you are satisfied with your results.

Thank you for choosing our salon and we hope to see you again soon.

Best regards,
The team at Steve Hilliard Hairdressing

Great service

Mary Horgan
26th Jan 2025
Team Member: Charlie
5.0
Appointment verified by Shortcuts Software

Ella did colour and Charlie cut and styled. Very happy with resultso

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Response from Steve Hilliard Hairdressing

Dear Mary,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were happy with the color done by Ella and the cut and style by Charlie. Our team here at Steve Hilliard Hairdressing aims to provide the best possible service to our clients, so it's always wonderful to receive such positive feedback.

Please don't hesitate to reach out to us if you ever need any assistance or have any suggestions for how we can improve. Thank you again for choosing our salon for your hair needs.

Take care,
The team at Steve Hilliard Hairdressing

Cut & Blow Dry with Louise

Sandra Wright
24th Jan 2025
5.0
Appointment verified by Shortcuts Software

Very helpful and efficient service from Louise on products required for condition of my hair, and on cut & Blow Dry needed.
Very good.

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Response from Steve Hilliard Hairdressing

Dear Sandra,

Thank you for taking the time to leave us such a lovely review! We are so glad to hear that you had a positive experience with our team member Louise. She is indeed very helpful and efficient, and we are lucky to have her on our team.

We take pride in providing our clients with top-notch service, whether it's recommending the right products for your hair or giving you a fabulous cut and blow dry. We're happy to hear that we met your expectations and hope to continue doing so in the future.

Thank you again for your kind words. We look forward to seeing you again soon at Steve Hilliard Hairdressing.

Best,
The team at Steve Hilliard Hairdressing

Cut & Blow Dry with Louise

Sandra Wright
24th Jan 2025
5.0
Appointment verified by Shortcuts Software

Very happy with my hair appointment with Louise re the cut required, and information on products used suitable for my hair condition. Very efficient and helpful service.

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Response from Steve Hilliard Hairdressing

Hi Sandra,

Thank you so much for leaving us a review! We're so glad to hear that you had a great experience at our salon with Louise. We're happy to hear that she was able to provide you with the perfect haircut and product recommendations for your hair type.

We pride ourselves on providing efficient and helpful service to all of our clients, and we're delighted to hear that this was reflected in your appointment. We hope to see you again soon!

Best,
The Team at Steve Hilliard Hairdressing

Great cut and colour

Sarah Guth
20th Jan 2025
Team Member: Rachel
4.5
Appointment verified by Shortcuts Software

Great cut and colour with Rachel. She is super knowledgeable and really helped advise me well with a great end result!

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Response from Steve Hilliard Hairdressing

Dear Sarah,

Thank you for leaving us such a lovely review. We are thrilled to hear that you had a great cut and colour experience with our stylist Rachel. She takes pride in her work and we are glad that her expertise and advice helped create an amazing end result for you.

We always strive to provide the best service and we are happy to know that Rachel's knowledge and skills exceeded your expectations. We appreciate your kind words and look forward to seeing you again soon.

Best regards,

The team at Steve Hilliard Hairdressing

Hair cut colour High lights wash

Catherine Hamilton-Knowles
18th Jan 2025
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Lovely colour lots of compliments also .well done

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Response from Steve Hilliard Hairdressing

Dear Catherine,

Thank you for taking the time to leave us a review. We're thrilled to hear that you received lots of compliments on your lovely hair colour. Our team at Steve Hilliard Hairdressing is dedicated to providing top-notch services and we're happy to hear that our efforts are being appreciated.

We would love to have you back at our salon for your future hair needs. We look forward to seeing you again soon.

Best regards,

The Team at Steve Hilliard Hairdressing

Cut and Blow dry

Kath Nyilas
6th Jan 2025
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

I was very happy with with visit and the way I was treated

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Response from Steve Hilliard Hairdressing

Hi Kath,

We're so glad to hear that you had a positive experience at our salon! It's always our top priority to ensure our clients feel welcomed and well taken care of during their visit.

Thank you for taking the time to leave a review, we truly appreciate it. We can't wait to have you back in our salon for another great experience.

Take care,
The team at Steve Hilliard Hairdressing

Brilliant

Karen
4th Jan 2025
Team Member: Charlie
5.0
Appointment verified by Shortcuts Software

Just what I wanted
Charlie listened to everything I ask , she told me what I could achieve so pleased with the finished out come
No pressure took her time lovely staff and all so friendly
Thank you Charlie

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Response from Steve Hilliard Hairdressing

Hi Karen,
Thank you for taking the time to leave this kind review. We are so happy to hear that Charlie was able to give you exactly what you wanted and that you were pleased with the end result. Our team prides ourselves on listening to our clients' requests and providing great service without any pressure. We are glad that you found us to be friendly and welcoming. Thank you for choosing our salon, and we hope to see you again soon.
Best wishes, the team at Steve Hilliard Hairdressing.

Fine

Hayley
4th Jan 2025
3.5
Appointment verified by Shortcuts Software

I didn't feel a certain warmth from the stylist I saw today as I previously had with stylists that have unfortunately left. I was told my hair was in bad condition which I know for a fact it is far from damaged as I have only had tint applied twice from steve hilyard on lengths and ends. Been previously told in summer by grace my hair didn't even need a trim had no split ends and is healthy. I do not use heat sls products alcohol containing products and deep condition with every weekly wash day. It is fair enough you did not wish to proceed with a colour service due to caution but I was left feeling slightly insulted..

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Lovely Blow Dry

Donna
26th Dec 2024
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

You always get a great blow dry from Rachel whose been doing my hair for maybe 10 years or more now. The salon is lovely and they went out of their way on Xmas Eve to fit us all in after an issue internally with shortage of staff/illness so thank u all very much and see u again NYE

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Response from Steve Hilliard Hairdressing

Dear Donna,

Thank you for taking the time to leave us a review. We are thrilled to hear that Rachel has been providing you with great blow drys for over 10 years. We are so fortunate to have her as part of our team.

We are also delighted that you enjoyed our salon on your recent visit and appreciate your understanding regarding the staff shortage on Christmas Eve. It was our pleasure to accommodate you and we are happy to hear you will be joining us again for New Year's Eve.

Thank you again for your kind words and we look forward to seeing you soon.

Best,
The Team at Steve Hilliard Hairdressing.

Nothing is ever too much trouble

Alison Cullin
21st Dec 2024
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

You’re made to feel that there’s a genuine interest in your hair and what it needs. You’re not sold anything but given options to discuss a specific issue and then decide if that’s right for you . We tried the new treatment and it lasted 3 washes and it looked great.Thank you

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Response from Steve Hilliard Hairdressing

Hi Alison,

Thank you so much for the lovely review! We are delighted to hear that you had a positive experience at our salon. Our top priority is to always listen to our clients and provide them with the best options for their hair. We are glad that you were pleased with the new treatment and that it lasted for three washes. It's always our goal to give our clients great results that last.

We appreciate your trust in our salon and hope to see you again soon.

Best,
The team at Steve Hilliard Hairdressing

Root refresh and restyle

Hazel
16th Dec 2024
3.5
Appointment verified by Shortcuts Software

Great colour and cut.

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Response from Steve Hilliard Hairdressing

Hi Hazel,

Thank you for taking the time to leave us a review for your recent visit to our salon. We are thrilled to hear that you were happy with the color and cut you received from our team. Our goal is to always provide our clients with the best services possible.

Thank you once again for your kind words and for choosing our salon!

Best regards,
The team at Steve Hilliard Hairdressing

Superb service in all aspects

Jet
12th Dec 2024
Team Member: Charlie
5.0
Appointment verified by Shortcuts Software

Cannot wish for better service. Attention to detail ensures perfection is achieved. Best of all is you are treated as a friend and not as a customer. Thank you.

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Response from Steve Hilliard Hairdressing

Hi Jet,

Thank you for taking the time to leave such a kind review. We are delighted to hear that you had a great experience at our salon. Our team takes great pride in providing exceptional service and ensuring that every detail is taken care of.

We strive to create a friendly and welcoming atmosphere for all of our clients, and we're glad that you felt like a friend rather than just a customer. It is always our goal to make our clients feel comfortable and valued.

Thank you for choosing our salon and for your support. We look forward to seeing you again soon.

Best regards,
The team at Steve Hilliard Hairdressing

Highlights

Natalie
8th Dec 2024
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Brilliant hair colour as always amazing service.

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Response from Steve Hilliard Hairdressing

Dear Natalie,

We are thrilled to hear that you had a great experience at our salon! Thank you for taking the time to share your kind words about our hair colour and service. It means a lot to us.

We appreciate your loyalty and we are happy to know that we have met your expectations once again. Our team at Steve Hilliard Hairdressing is committed to providing the best service and creating amazing results for our clients.

We can't wait to have you back at the salon and make your hair even more brilliant! Thank you for your support and for being a valued customer.

Best regards,
The Team at Steve Hilliard Hairdressing

Fringe cut

Chrissy
8th Dec 2024
5.0
Appointment verified by Shortcuts Software

Sorry cannot remember Stylist name but he was very polite and listened to what I wanted also helped me in deciding end result

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Response from Steve Hilliard Hairdressing

Hi Chrissy,

Thanks for taking the time to leave us a review! We're glad to hear that you had a positive experience with our stylist. We pride ourselves on providing excellent service and it's great to hear that he was polite and attentive to your needs.

We're also happy to know that he helped you make a decision on the end result. Our team always strives to offer helpful and professional advice so that our clients are satisfied with their hairstyle.

We hope to see you again for your next hair appointment and thank you for choosing our salon. Have a great day!

Warmly,

The Team at Steve Hilliard Hairdressing

Blow-dry

Theresa
8th Dec 2024
Team Member: Charlie
4.5
Appointment verified by Shortcuts Software

Warm friendly welcome from Charlie as soon as I arrived at the Salon,

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Response from Steve Hilliard Hairdressing

Dear Theresa,

We're so happy to hear that you had a warm and friendly welcome from Charlie when you arrived at our salon. As a team, we strive to make every client feel welcomed and at ease from the moment they step through our doors. We are delighted that this was your experience.

Thank you for taking the time to leave us a review and for choosing our salon. We are grateful for your support and look forward to seeing you again soon.

Kind regards,

The team at Steve Hilliard Hairdressing

Hair cut roots colour and style

Catherine Hamilton-Knowles
7th Dec 2024
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Excellent service again

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Response from Steve Hilliard Hairdressing

Hi Catherine,
Thank you so much for your lovely review! We're delighted to hear that you had another great experience with us and that you were happy with the service you received. Our team always strives to provide the best service possible, so it's great to know we succeeded. We hope to see you again soon and continue to exceed your expectations.
All the best,
The team at Steve Hilliard Hairdressing.

Excellent service

Sheila patel
29th Nov 2024
5.0
Appointment verified by Shortcuts Software

Louise and Ella provided a first class service from start to finish .

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Response from Steve Hilliard Hairdressing

Dear Sheila,

Thank you so much for taking the time to leave a review for our salon.

We’re delighted that they provided you with a first-class service from start to finish. Our team prides itself on delivering high-quality and professional services to all of our clients, and we’re pleased that this was reflected in your visit.

We can’t wait to have you back in our salon for your next appointment. Thank you again for choosing us and for your kind words.

Warmly,

The team at Steve Hilliard Hairdressing.

Fab colour!

Julia Walker
18th Nov 2024
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Another great visit. Rachel did me proud..thank you!
Always a pleasure to visit the salon.

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Response from Steve Hilliard Hairdressing

Hi Julia,

Thank you for taking the time to leave such a lovely review! We are so happy to hear that you had another great visit with us and that Rachel did an amazing job. We will be sure to pass along your kind words to her.

We love having you as part of our salon family and we look forward to seeing you again soon. Thank you for choosing to visit our salon and for your continued support.

Warmly,
The team at Steve Hilliard Hairdressing

Always Fabulous

Alison
16th Nov 2024
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Never rushed but never anything too much trouble for the team - Rachel always has time to listen and make a great suggestion! I Always trust your expertise !

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Response from Steve Hilliard Hairdressing

Hi Alison,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you had a positive experience at our salon and that you felt well taken care of by our team, especially Rachel. We pride ourselves on providing exceptional service and personalized suggestions based on our clients' unique needs.

We are glad that you trust our expertise and we look forward to your next visit. If there is anything else we can do to make your experience even better, please don't hesitate to let us know. We appreciate your support and look forward to seeing you again soon!

Best regards,
The Team at Steve Hilliard Hairdressing

Excellent

Stephanie Simeon
16th Nov 2024
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Rachel was fantastic- really took her time to understand what I wanted and came up with a plan going forward, my hair stayed in overnight which never happens. I would highly recommend booking in with Rachel.

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Response from Steve Hilliard Hairdressing

Hi Stephanie,
Thank you for your lovely review! We're so glad to hear that Rachel gave you a great experience at our salon. Customer satisfaction is our top priority and we're thrilled that Rachel was able to take the time to understand your hair goals and come up with a plan for you. It's also wonderful to hear that your hair behaved well overnight, that's always a bonus! We appreciate your recommendation and we hope to see you again soon.
Best regards,
The team at Steve Hilliard Hairdressing.

Great experience

Helen
27th Oct 2024
Team Member: Grace
5.0
Appointment verified by Shortcuts Software

So very happy with my hair cut, I showed her some pictures of the styles i liked and we discussed the styles which would be best. I was delighted with my style. Well done Grace you are very talented.

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Response from Steve Hilliard Hairdressing

Dear Helen,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience at our salon and that Grace was able to create a style that you love. We always strive to ensure our clients leave feeling happy and satisfied with their hair.

Grace is truly talented and we're lucky to have her on our team. We're glad that you were able to discuss and find the perfect style for you.

We appreciate your kind words and we look forward to seeing you again soon.

Sincerely,

The team at Steve Hilliard Hairdressing

Hair cut colour High lights wash

Catherine Hamilton-Knowles
26th Oct 2024
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Excellent service and professional .
Helped with updating my washing products and conditioner for my hair .
Always very helpful and pleasant

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Response from Steve Hilliard Hairdressing

Dear Catherine,

Thank you so much for your kind review! Our team at Steve Hilliard Hairdressing is delighted to hear that you had such a positive experience with our service and professionalism. We are also glad to know that our recommendations for updating your washing products and conditioner for your hair were helpful. It's always our pleasure to offer assistance and make our clients' visits to our salon as pleasant as possible.

We appreciate your support and look forward to seeing you again soon.

Best,
The team at Steve Hilliard Hairdressing

Hair cut colour High lights wash

Catherine Hamilton-Knowles
26th Oct 2024
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Excellent service and professional .
Helped with updating my washing products and conditioner for my hair .
Always very helpful and pleasant

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Response from Steve Hilliard Hairdressing

Hi Catherine,

Thanks for leaving such a great review! We're glad to hear that you had an excellent experience with us. Our team always strives to provide top-notch service and help our clients find the best hair care products for their individual needs. We're happy to know that you found our staff to be helpful and pleasant.

Thank you for choosing our salon for your haircare needs. We hope to see you back soon!

Best regards,
The team at Steve Hilliard Hairdressing

Charlie is amazing!

Patricia
26th Oct 2024
Team Member: Charlie
5.0

Fab service, as per usual from Charlie! Love my cut and colour. Many thanks

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Response from Steve Hilliard Hairdressing

Hi Patricia,

Thank you so much for your lovely review! We are thrilled to hear that you had a great experience with Charlie at our salon. It's always our goal to provide the best service for our clients, so it's wonderful to know that you loved your cut and colour. We appreciate your support and we hope to see you again soon!

Best regards,

The team at Steve Hilliard Hairdressing

Amazing everytime 👌

Hayley
6th Oct 2024
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Very, very happy with my cut and colour with Rachel, thank you so much for always listening to what I'm looking for and offering advice to get the best result. I've always received a very professional and positive experience in the years I've been going to Steve Hilliard Salon. Thank you!

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Response from Steve Hilliard Hairdressing

Hi Hayley,
Thank you for taking the time to leave such a lovely review! We're thrilled to hear that you were very happy with your cut and colour by Rachel. Our team takes great pride in listening to our clients' needs and providing personalized advice for the best results. We're happy to have you as a loyal customer over the years and we look forward to seeing you again soon.
Take care,
The team at Steve Hilliard Hairdressing

Cut and blow dry

Theresa
6th Oct 2024
Team Member: Charlie
5.0
Appointment verified by Shortcuts Software

It was amazing experience,Had a beautiful cut and blowdry with the beautiful Charlie, Charlie explained everything with me before she started on my hair,First of all Charlie gave me the most relaxing hair wash,had a wonderful cut and blowdry, was really pleased wirh my results, Thank you so much Charlie, I would definitely recommend Steve Hairdressing.

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Response from Steve Hilliard Hairdressing

Hi Theresa,

Thank you for taking the time to leave a review. We are so happy to hear that you had an amazing experience with Charlie at our salon. We take pride in making sure that our clients feel comfortable and well-informed before starting any service. It's great to hear that Charlie's expertise and technique left you feeling relaxed and happy with the result. We appreciate your recommendation and look forward to seeing you again soon!

Best regards,
The team at Steve Hilliard Hairdressing

Fabulous Fringe!

Laura
6th Oct 2024
Team Member: Grace
5.0
Appointment verified by Shortcuts Software

I loved my visit to Grace on Friday. She always knows exactly what I want and I feel like I’ve visited an old friend! Everyone made me feel so comfortable and at home.

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Response from Steve Hilliard Hairdressing

Hi Laura,
Thank you so much for taking the time to leave such a lovely review of your recent visit to our salon. We are delighted to hear that Grace always exceeds your expectations and makes you feel like you're visiting an old friend. We strive to create a welcoming and comfortable environment for all of our clients, so it's great to hear that you felt right at home with us.
Thank you again for your kind words, we look forward to seeing you again soon!
Best, wishes,
The team at Steve Hilliard Hairdressing.

Excellent

Colin MacKenzie
4th Oct 2024
Team Member: Charlie
5.0
Appointment verified by Shortcuts Software

As usual a nice experience. Friendly welcoming and good haircut and wash.

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Response from Steve Hilliard Hairdressing

Hi Colin,

We're thrilled to hear that you had another nice experience at our salon! We always strive to provide a warm and welcoming atmosphere for our clients. Thank you for trusting us with your haircut and wash, and we're glad to know you were happy with the results.

We appreciate your feedback and look forward to seeing you again soon.

Best regards,
The team at Steve Hilliard Hairdressing

They Always Time for You

Alison
27th Sep 2024
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Thank you for another wonderful appointment- I never thought I’d be so consistently happy with a hairdresser and everyone who works there!
I do hope that you all get some lovely recognition for everything you do for each of us!

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Response from Steve Hilliard Hairdressing

Hi Alison,

Thank you so much for your kind words and continued support! We are thrilled to hear that you are consistently happy with our services and the team here at Steve Hilliard Hairdressing. It truly means a lot to us.

We take pride in exceeding our clients' expectations and providing them with top-notch hair care. Your appreciation and recognition make all our hard work worth it.

We can't wait to have you back in our salon and continue delivering the same level of service that you have come to expect from us.

Best regards,
The Team at Steve Hilliard Hairdressing

Wet cut

Anna Godson
27th Sep 2024
Team Member: Grace
5.0
Appointment verified by Shortcuts Software

Lovely service, friendly and always listens to what I'm after

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Response from Steve Hilliard Hairdressing

Hi Anna! Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a lovely experience at our salon and that our team was able to provide you with friendly service. We are always happy to hear our clients' needs and strive to create a fantastic experience for each and every one of them. Thanks again for your support and we look forward to seeing you again soon. Take care!
Best,
The team at Steve Hilliard Hairdressing

Hair colour

Theress
22nd Sep 2024
Team Member: Charlie
5.0
Appointment verified by Shortcuts Software

I had a wonderful relaxing time at the Salon, Charlie was so welcoming, she explained what colour she was going to use on my hair ,Showed me the colour charts,we both decided what colour
would be best for my hair,I was very very pleased with the end results, finished off with a beautiful blowdry,Thank you so much Charlie, I definitely would recommend Steve Hilliard Hairdressing.

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Response from Steve Hilliard Hairdressing

Dear Theress,

Thank you so much for taking the time to write such a lovely review. We are delighted to hear that you had a wonderful and relaxing experience at our salon. We will make sure to pass on your compliments to Charlie for her excellent service. It is always a pleasure to have clients who appreciate the detailed consultations we offer for our hair services.

We are glad that you were pleased with the end results and the beautiful blowdry. Your recommendation means a lot to us and we look forward to welcoming you back in the future.

Best regards,
The team at Steve Hilliard Hairdressing

Always amazing service

Jason Spring
21st Sep 2024
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Rachel is always a pleasure to see and does a great job of listening and cutting my hair exactly how I like it. Always enjoy going to the salon.

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Response from Steve Hilliard Hairdressing

Hi Jason,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that Rachel has been doing a great job in meeting your hair needs and providing an enjoyable experience at our salon. Your feedback is greatly appreciated and we look forward to seeing you again soon.

Best,
The team at Steve Hilliard Hairdressing

Brilliant

Jet Wood
19th Sep 2024
Team Member: Charlie
5.0
Appointment verified by Shortcuts Software

As expected Charlie did a fantastic job. My perm is wonderful and soft. The look always makes me look a little younger which is all any one can ask for. Thank you so much for your time, patience and skill. It is a joy to come along.

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Response from Steve Hilliard Hairdressing

Hi Jet,

Thank you so much for taking the time to leave such a kind review about your recent visit with Charlie. We're thrilled to hear that you are happy with your perm and that it makes you feel younger - that's always our goal! We appreciate your compliments about Charlie's skills, and we will be sure to pass them along.

We value your loyalty and are always happy to have you in the salon. We hope to continue providing you with excellent service and beautiful results in the future.

Take care,
The team at Steve Hilliard Hairdressing

Hair colour

Theresa
14th Sep 2024
3.5
Appointment verified by Shortcuts Software

Well when I arrived, sat down my appointment was 2.30,two thirty five I casually said to Grace if they forgot about me,Grace went to the kitchen to obviously tell Rachel I was there,whatever was said between them ,Grace came back out head down and laughing, I think the joke was on me,Then Rachel came out took me to the chair,now no colour chart was showen to me,Rachel choose the colours,I asked for tint in-between my highlights to cover my grays,said if I got a tint roots would grow to fast,also I when I was trying to talk about my colour,Rachel said out rather loud to me ,,that's what I'm trying to tell you,,I felt she was angry about something, I was going to get up and walk out,but just stayed,I may be because of my Irish accent ,it wasn't a happy experience for me

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Response from Steve Hilliard Hairdressing

Hi Theresa,

Thank you for taking my call on Monday and to talk about your experience. As I mentioned is not our normal level of service.
Thank you for coming back into see Charlie on Thursday to see how we can lighten your colour slightly.

Many thanks SHH Team.

Hair cut roots colour and style

Catherine Hamilton-Knowles
7th Sep 2024
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Excellent as,always

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Response from Steve Hilliard Hairdressing

Hi Catherine, thank you so much for your kind words! We're thrilled to hear that you consistently have a great experience at our salon. Your support means a lot to us and we couldn't be happier to have you as a loyal customer. We look forward to seeing you at your next appointment! Take care.

Warmly,
The team at Steve Hilliard Hairdressing

Colour correction

Anonymous
7th Sep 2024
5.0

Thank you Rachel. I have regained my confidence.

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Response from Steve Hilliard Hairdressing

Dear Rachel,

Thank you so much for your lovely review regarding your visit and your stylist Rachel. We are thrilled to hear that your visit to our salon has helped you regain your confidence. Our team at Steve Hilliard Hairdressing is dedicated to providing a welcoming and comfortable environment for all our clients.

Best regards,

The team at Steve Hilliard Hairdressing

Colour and Cut

Linda Bates
7th Sep 2024
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Rachel was brilliant as usual my colour came out lovely and cut was done just how I wanted it, with Rachel listening to how I wanted everything done and as usual very professional and friendly .With the different dynamics of the team with their bubbly personalities and experience made for a lovely and relaxing time.
My salon experience was from the monthly draw which was such a lovely surprise when I got the call
Thank you again to Rachel and the team I can’t praise you enough.

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Response from Steve Hilliard Hairdressing

Dear Linda,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that Rachel did a fantastic job on your hair once again. It means a lot to us that she listened to your preferences and delivered excellent results.

We are also happy to hear that you enjoyed the friendly and professional atmosphere at our salon, and were able to relax during your appointment. It is always our goal to provide a positive and comfortable experience for our clients.

We appreciate your kind words about our team, as we strive to maintain a diverse and dynamic group of hair professionals. It warms our hearts to know that our monthly draw added an extra element of surprise to your visit.

Thank you again for your support and for choosing our salon. We look forward to welcoming you back in the future.

Best,
The Team at Steve Hilliard Hairdressing

Colour & Cut

Debbie Thayne
6th Sep 2024
Team Member: Grace
5.0
Appointment verified by Shortcuts Software

Excellent service as always with grace - thank you 😊

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Response from Steve Hilliard Hairdressing

Hi Debbie,

Thank you for your kind words and support! We are thrilled to hear that you had another great experience at our salon. Our team prides ourselves on providing excellent service with grace and it's wonderful to know that you appreciate it.

We look forward to seeing you again soon and continuing to provide you with the best hairdressing services. If there is anything else we can assist you with, please don't hesitate to let us know.

Best regards,

The team at Steve Hilliard Hairdressing

So satisfied.

Helen Gough
1st Sep 2024
Team Member: Grace
5.0
Appointment verified by Shortcuts Software

Grace was really charming, we discussed how I wanted my hair cut and she suggested several ideas. Her cutting was methodical and she explained the different products she used and why. Definitely would book her again.

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Response from Steve Hilliard Hairdressing

Hi Helen,

Thank you so much for taking the time to leave a review for our salon. We're delighted to hear that you had a great experience with Grace and are happy with your haircut. Our team at Steve Hilliard Hairdressing always strives to provide personalized consultations and expert hairstyling, so we're glad that Grace was able to suggest some great ideas for you. We'll definitely pass on your kind words to her.

Thank you once again for your review and for choosing our salon. We would love to have you back and to continue providing you with exceptional service.

Best,
The team at Steve Hilliard Hairdressing

Happy customer

Mary Horgan
30th Aug 2024
Team Member: Charlie
5.0
Appointment verified by Shortcuts Software

Happy with colour, trim and style

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Response from Steve Hilliard Hairdressing

Hi Mary,

Thank you for taking the time to leave a review for us. We are thrilled to hear that you were happy with your colour, trim, and style. It means a lot to us to know that our clients are pleased with our services.

We always strive to provide the best experience for our customers and we are delighted that we were able to do so for you. Thank you for choosing our salon and we look forward to seeing you again soon.

Best regards,

The team at Steve Hilliard Hairdressing

Wet cut

Teresa
29th Aug 2024
Team Member: Grace
5.0
Appointment verified by Shortcuts Software

A clean and tidy salon, coat hung up and refreshments offered. My hair was cut just how I like it and time was taken to get it styled beautifully.

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Response from Steve Hilliard Hairdressing

Hi Teresa,

Thank you for taking the time to leave us such a kind review! We are glad to hear that you found our salon clean, tidy, and cozy. Our team always strives to create a comfortable environment for our clients. We are also happy to know that you enjoyed our refreshments and that your hair was cut to your liking. Our stylists always take the time to ensure that each client's hair is styled beautifully.

We hope to see you again soon at our salon.

Warmly,
The Team at Steve Hilliard Hairdressing

Rachel and the Team are all amazing

Alison
27th Aug 2024
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

It’s always a great day when you get home from the appointment and you know the blow dry is good enough for 3 days! Love everyone’s passion and energy for every client no matter how much time you spend with them.

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Response from Steve Hilliard Hairdressing

Hi Alison,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you were happy with your blow dry and that it has lasted for 3 days!

We are proud to have a team that is passionate about their work and dedicated to giving each and every client the best experience possible, no matter the amount of time spent with them.

We hope to see you again soon for another fabulous hair day!

Warm regards,
The team at Steve Hilliard Hairdressing

First colour and cut

Hazel
25th Aug 2024
3.5
Appointment verified by Shortcuts Software

After colour consultation had a full head of colour and cut. Grace explained what she was doing at each stage. I had a major colour change so was nervous of the outcome. So far so good!

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Response from Steve Hilliard Hairdressing

Hi Hazel,

Thank you for taking the time to leave a review.

I am sorry to hear that you wasn't offered any magazines as we do have them on our table at reception, we will make sure the team offer them going forward.

We understand that major colour changes can be nerve-wracking, but we are glad to hear that you are happy with the outcome. Our team always strives to communicate and educate our clients throughout the process, and we are glad that Grace's explanation helped put you at ease.

You will get a courtesy call from us in a few days so please give us feedback and we certainly hope you colour is to your liking.

We hope to see you again soon for your next colour and cut.

Thank you again for your feedback.

Best regards,
The team at Steve Hilliard Hairdressing

New school cut!

kelly clifford
25th Aug 2024
Team Member: Grace
4.5
Appointment verified by Shortcuts Software

Grace cut my daughter’s hair. She’s super shy but grace was so lovely and made her feel great. She had a lovely treatment, which after our holiday in Morocco she so needed. A beautiful fresh simple cut!

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Response from Steve Hilliard Hairdressing

Hi Kelly!

Thank you so much for taking the time to leave us a review. We're thrilled to hear that Grace made your daughter feel comfortable and gave her a great haircut. We're also glad that she enjoyed her treatment and that it helped refresh her hair after her holiday in Morocco.

We strive to provide our clients with not only professional services, but also a welcoming and friendly atmosphere. It's wonderful to know that Grace was able to achieve that with your daughter.

We appreciate your feedback and hope to see you and your daughter again soon!

Best,
The Team at Steve Hilliard Hairdressing

Excellent

Colin MacKenzie
23rd Aug 2024
Team Member: Charlie
5.0
Appointment verified by Shortcuts Software

As usual excellent service refreshments haircut

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Response from Steve Hilliard Hairdressing

Hi Colin,

Thanks so much for taking the time to leave us a review. It's always a pleasure to hear from happy customers like you! We're thrilled that you enjoyed your experience with us and that you appreciated our service, refreshments, and haircut. We take great pride in providing top-notch services and we're delighted that it shows.

We can't wait to have you back in the salon for your next visit. As always, we'll strive to give you an excellent experience. Thanks again for choosing our salon and for your kind review.

Best,
The team at Steve Hilliard Hairdressing

Consultation and advice

Hazel
22nd Aug 2024
Team Member: Grace
4.0
Appointment verified by Shortcuts Software

Grace was lovely and listened carefully to my concerns about my hair and possible colour treatments. I feel confident that we are on the same page with regard to what I want and am looking forward to my hair appointment

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Response from Steve Hilliard Hairdressing

Hi Hazel,
Thank you so much for taking the time to share your experience with us. We are delighted to hear that Grace took the time to understand your concerns and that you are happy with the possible colour treatments.
Our team always strives to provide top-notch services to our clients and we are thrilled to know that we are on the same page with what you want for your hair.
We can't wait to see you for your appointment and work our magic on your hair.
Best,
The team at Steve Hilliard Hairdressing

Amazing trim!

Patrick White
19th Aug 2024
Team Member: Grace
4.5
Appointment verified by Shortcuts Software

A very quick trim for myself, albeit a memorable one. Grace is a magician with the clippers, and has done it again!

Thank you.

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Response from Steve Hilliard Hairdressing

Hi Patrick,

Thank you so much for taking the time to share your positive experience at our salon. We are delighted to hear that you had a memorable trim with our talented stylist Grace. We will be sure to pass along your compliments to her.

We truly appreciate your support and look forward to seeing you again in the future. Thank you for choosing our salon and for leaving such a kind review.

Best,

The team at Steve Hilliard Hairdressing

Hair cut colour High lights wash

Catherine Hamilton-Knowles
11th Aug 2024
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Excellent course and colour and cut yo highest standard. Very pleased

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Response from Steve Hilliard Hairdressing

Hi Catherine,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you were pleased with your recent visit to our salon. It means a lot to know that our team was able to deliver a high standard of service for you. We always strive to provide our clients with the best results and we are happy to hear that we have succeeded.

We can't wait to have you back at our salon for your next appointment. Thank you once again for choosing Steve Hilliard Hairdressing and for sharing your positive experience. We look forward to seeing you soon!

Best regards,
The team at Steve Hilliard Hairdressing