Ruby Lane

Angel is amazing! My hair always looks great ?

Excellent experience-as always?
Like the new sinks and chairs, definitely more comfortable !

I've been going to Ruby lane for about 10 months now. Staff are very friendly and the service is excellent. Can't recommend highly enough

Everytime Olivia has her haircut by Tyannah it is beautiful and really suits her. The team are friendly and welcoming

Great reception. Super shampoo. Skilfully cut. A thoroughly enjoyable and fair priced hairdo. Perfect.

Best haircut I can ever get. Well done Jayden. Please confirm me as your permanent customer.

Very good cut & Jaiden has a flair for colour - def’ recommend.

Lovely salon Very welcoming , friendly staff, looked after me very well , salon was busy but staff were very attentive , would recommend

Absolutely amazing service , tyanah listens and advises on what’s best and has a eye for detail , best colourist ever

Soo pleased with my new hair colour, my hair looks so healthy and shiny, I feel 10 years younger
Thank you Angel

Jaiden is always very friendly and welcoming and always keen to make sure that my son is aware of how he will cut his hair and that he is happy with it. My son didn’t like having his haircut and now he always asks for Jaiden.

Always listens and does what I ask.

I am impressed

My daughter was so excited to have a new style! Patsy was so welcoming and understanding and grace is over the moon! She showed her how to style it too! Just fab! X

Thanks Grace brilliant as usual x

Stunning colour

Grace has cut both of my daughters’ hair recently and has done. Fab job. One has a short funky cut, and the other sticks to her long layered tresses. Grace does both beautifully.

Normal service delivered as always

Just right!! Thank you Sarah

A great visit as usual

Nicola is so friendly and understands the style that suits me best. She always makes me feel welcome. She is a great stylist and I have always been pleased at the end result.

Nicola always does a great job at cutting & colouring my hair. The whole team are very friendly and it’s a pleasure getting my hair done there - I always leave feeling much better than when I arrived

Was a lovely experience everyone very welcoming and helpful
Nicola made me feel very comfortable

This was my first Curly Girl cut having recently rediscovered my curls. Lauren really listened to my story and gave me great advice on shape as well as how to apply product and style and dry my hair to get the best out of my curls. So pleased I found Ruby Lane !!

Love coming to see Grace she is such a good stylist, always listens to what you want , gives advice never rushes you , cannot recommend her enough she’s great.

As always a pleasure to visit the salon, serena & the team are all so friendly & do everything to make you feel welcome & comfortable.
Sarah has looked after me for years now and I am always delighted with her work & the results.

Lovely service & excellent cut & dry with Serena

Excellent haircut as always.

Such a fantastic experience. It's been a long time since I've been to a salon and Georgia was amazing. Very friendly and explained everything she was doing. I will definitely be back

Amazing hair cut as always

From start to end it was a traumatic
I was given into the wrong hands

She absolutely didn't know what to do
3 and a half hour, and I lost my hair and colour

She put a wrong colour first
She washed half the head and half left with foils on
Then she removed the remaining hair colour with water a small sponge while I was sitting in front of mirror
I wasn't given any towel , my color was soaked
Afterwards she asked help to other colleague and re-colour half head again
I was extremely concerned that what's going on . I asked and she said it's ok
I requested a layered cut , she gave me Bob cut , which I never like in my life
She was confused all along.
She charged me £145 , whereas the job she did isn't worth single penny.

I will be speaking to the manager soon.
I am in a shock

I am a customer for this particular shop for more than 15 years but I think it's coming to an end maybe.

Can someone assist me here that why such poor quality service?

Lovely! Polite and kind and lovely to chat to

Always amazing , such a nice experience
Thank you

I walked into a hive of business when opening the door to Ruby Lane. T and Serena actually listened to my concerns regarding the problem I felt regarding colour/cut of my hair done by another Salon. They appreciated how passionate I am. A decision was made to book an appt in 5 weeks time, which I have had done. Both Patch tests are fine, which is a good result. Looking forward to seeing you all on 6 Feb. One happy Lady!

Whole experience was very good

Great cut as always, I’m happy to know my hair will look great for New Year Thank you

My stylist spent time listening to what I wanted , assessing my hair and gave great advice . I’m really pleased with the result and already had lots of complements- thank you Grace !

Jaiden is efficient, polite and professional. Highly recommended.

Jaiden did really good job of my hair - added to which, he always makes me smile.

Gracie listened to what I wanted and explained what and how she was going to trim . Once cut she advised if I wanted the hair to be shorter she would do it. Very confident young lady and she has cut my hair twice . Fantastic service and friendly.. highly recommend.

I had curly hair washed and had treatment applied, then blow dried straight.
Georgia was lovely and very professional would highly recommend, I certainly will return when I need to
Thank you

Fantastic cut and Angel really went out of her way to fit in colours for me.
So happy with the result again

Great haircut like always and that’s down to Tyanah’s memory and communication of how I like it cut.

Good timing, great colour x

Georgia is welcoming and friendly. She cuts my hair as I ask and gives me great advice on how to care for it

Really happy with my hair cut, showed Angel some ideas I had and she adjusted the cut well to my hair and what she thought would work best. First time having Angel cut my hair and will book with her again. Thanks

All very good as usual. Kind, welcoming & caring.

I was very happy with my visit to the salon, all was very professional and I’m pleased with the results

Jaiden has done a wonderful cut and he is such a lovely person.

Love having my hair done by Sarah-Jane, She always does it exactly the way I want it and I’m always pleased with the results, thank you so much, Sarah-Jane.