Ruby Lane

Love coming to see Grace she is such a good stylist, always listens to what you want , gives advice never rushes you , cannot recommend her enough she’s great.

As always a pleasure to visit the salon, serena & the team are all so friendly & do everything to make you feel welcome & comfortable.
Sarah has looked after me for years now and I am always delighted with her work & the results.

Lovely service & excellent cut & dry with Serena

Excellent haircut as always.

Such a fantastic experience. It's been a long time since I've been to a salon and Georgia was amazing. Very friendly and explained everything she was doing. I will definitely be back

Amazing hair cut as always

From start to end it was a traumatic
I was given into the wrong hands

She absolutely didn't know what to do
3 and a half hour, and I lost my hair and colour

She put a wrong colour first
She washed half the head and half left with foils on
Then she removed the remaining hair colour with water a small sponge while I was sitting in front of mirror
I wasn't given any towel , my color was soaked
Afterwards she asked help to other colleague and re-colour half head again
I was extremely concerned that what's going on . I asked and she said it's ok
I requested a layered cut , she gave me Bob cut , which I never like in my life
She was confused all along.
She charged me £145 , whereas the job she did isn't worth single penny.

I will be speaking to the manager soon.
I am in a shock

I am a customer for this particular shop for more than 15 years but I think it's coming to an end maybe.

Can someone assist me here that why such poor quality service?

Lovely! Polite and kind and lovely to chat to

Always amazing , such a nice experience
Thank you

I walked into a hive of business when opening the door to Ruby Lane. T and Serena actually listened to my concerns regarding the problem I felt regarding colour/cut of my hair done by another Salon. They appreciated how passionate I am. A decision was made to book an appt in 5 weeks time, which I have had done. Both Patch tests are fine, which is a good result. Looking forward to seeing you all on 6 Feb. One happy Lady!

Whole experience was very good

Great cut as always, I’m happy to know my hair will look great for New Year Thank you

My stylist spent time listening to what I wanted , assessing my hair and gave great advice . I’m really pleased with the result and already had lots of complements- thank you Grace !

Jaiden is efficient, polite and professional. Highly recommended.

Jaiden did really good job of my hair - added to which, he always makes me smile.

Gracie listened to what I wanted and explained what and how she was going to trim . Once cut she advised if I wanted the hair to be shorter she would do it. Very confident young lady and she has cut my hair twice . Fantastic service and friendly.. highly recommend.

I had curly hair washed and had treatment applied, then blow dried straight.
Georgia was lovely and very professional would highly recommend, I certainly will return when I need to
Thank you

Fantastic cut and Angel really went out of her way to fit in colours for me.
So happy with the result again

Great haircut like always and that’s down to Tyanah’s memory and communication of how I like it cut.

Good timing, great colour x

Georgia is welcoming and friendly. She cuts my hair as I ask and gives me great advice on how to care for it

Really happy with my hair cut, showed Angel some ideas I had and she adjusted the cut well to my hair and what she thought would work best. First time having Angel cut my hair and will book with her again. Thanks

All very good as usual. Kind, welcoming & caring.

I was very happy with my visit to the salon, all was very professional and I’m pleased with the results

Jaiden has done a wonderful cut and he is such a lovely person.

Love having my hair done by Sarah-Jane, She always does it exactly the way I want it and I’m always pleased with the results, thank you so much, Sarah-Jane.

Another great cut and colour by Sarah Jane

Lauren is very knowledgeable about all hair types and is one of the only hairdressers who has managed to tame my unruly locks. All at Ruby Lane are professional and friendly and have great attention to detail. Would always recommend. Thank you all at Ruby Lane

great atmosphere, friendly staff

As always a lovely service together with help and advice when needed.

It's always a pleasant experience going to Ruby Lane.

I was very pleased with my hair, I would recommend grace. Great price too.

Angel was very friendly and I had an amazing experience on getting my haircut and love the style that it is. I will definitely be visiting again.

Nicola was amazing, professional, friendly and knew exactly what I wanted. After a long period of not having my hair done professionally since the 2020 lockdown, I felt looked after, pampered and left feeling refreshed and a new me with an amazing new hair do so thank you Nicola, I shall return sooner this time. In the meantime, please have a lovely Christmas and a very merry New Year xx

I like going to Ruby Lane. Easy to park and a friendly salon.
Jo has been doing my hair for a while now and I find her easy to talk to about what I want.

Leanne’s detail to attention is amazing, she did not Ruth my hair she took her tilt and talked me through every step , highly recommend

Very pleased with the cut, I’ve been looking for a decent and convenient place to have my hair done and I’m pretty sure I’ve found it !

Always such a laugh absolutely fantastic at his job lovely team always such a warm welcome and brilliant service *****

What a find such lovely staff. It doesn’t matter which stylist I have or what I am having done either cut and style, colour or hair up absolutely faultless. Highly recommended ?

Always wonderful, would highly recommend Serena

As always an outstanding cut and blow dry and also colour this time.
Nicola is absolutely brillian and she is so lovely. Always so happy with my visit.
Thank you
Ps. Put no to below as I had colour done today.

Welcoming salon. Happy with cut. Grace not afraid to seek guidance, This shows a nurturing environment. Cup of tea presented beautifully Cup, teapot milk and sugar on a tray with a mince pie. A nice touch

Had a lovely thorough consultation with Angel and the team at my appointment today !

Really love my hair and was pampered today with cups of tea and really enjoyed the whole afternoon !

Love coming here and Angel is a pure delight ! She has made me feel a million dollars ! Thankyou so much !!

Happy Christmas to you all!!

Sara xx

Very good indeed

Excellent stylist who listens to the client and together works to achieve the desired effect.

Lovely stylist, we always have a lovely chat , I am always very happy with the service I receive from arriving to saying goodbye, extremely clean salon and very reasonably prices. I always feel great when leaving, very friendly professional salon Thank you x

Fab scattered highlights and tint - looks lovely and natural and feels great

Always happy with the hair styling and atmosphere of Salon.
Staff always happy to help

Fab colour, cut and products - love it

I love getting my hair done at Ruby Lane! The lady who cuts my hair is very friendly and makes my hair look beautiful! Bea - aged 6