Arcana Salon Hair | Beauty | Barbering

54 Egerton Gate, Shenley Brook End, Milton Keynes, Buckinghamshire, MK5 7HH

About us

Arcana is a Hair, Beauty & Specialist Treatment Centre for Men, Women and Children based in Shenley Brook End, Milton Keynes.
Established in 2003 Arcana is a family run business that has spent a decade achieving ‘5 star-rated’ industry recognition, government recognised employer status (Top 100 UK, 2013) and multiple awards in hair, beauty and customer services.
Open 7 days a week including late nights midweek (mon-thurs) until 9pm, with unlimited free parking right outside and an eclectic mix of 32 hair and beauty professionals to choose from; what’s not to love?
Our comprehensive list of services and products makes Arcana a ‘one-stop-shop’ for everything appearance-enhancing and stress-relieving!.

HAIRDRESSING PROVISION
✔ Hair cutting- men women & children, basic trim to complete restyle
✔ Styling- blow dries, curling, straightening, setting (traditional and modern) and updo's
✔ Colour- basic root touch ups, full tints, foils, creative colour and colour corrections
✔ Texture services- perms and permanent straightening/anti frizz treatment
✔ Hair Extensions (Balmain individual bonds)
✔ Barbering – Daily ‘Drop In Session’, traditional cut throat razoring
✔ Conditioning Treatments- scalp and hair including relaxing spa steam towel massage
✔ Academy Session for our trainees -model prices
✔ Concessionary Rates for retired pensioners, discounts for students and key workers
✔ Lolly tree for children's rewards

BEAUTY PROVISION
✔ Holistic Treatments including Reflexology, Hot Stone, Ear Candling, Indian Head Massage, Aromatherapy & Deep Tissue massage
✔ Hair Removal; Waxing, Threading, Electrolysis and IPL Permanent hair Reduction
✔ Facials; Full Range of Dermalogica Treatments, Microdermabrasion and Non Surgical Dermalift Face Lifting/Firming Treatment, Complimentary Skin Consultations & Product Recommendation
✔ Nails; Manicure, Pedicure; Gel or Traditional (Jessica), Nail Art and Stamping
✔ Tanning; St Tropez Cream Method or Spray Tanning Systems
✔ Eye Area Enhancement; Eyelash Tinting, Eyelash Perming, Eyelash Extensions (temporary clusters and individually bonded semi permanent), HD Brows, Eyebrow Shaping & Tinting.
✔ Concessionary Discounts for retired pensioners on nails and facials
✔ Inch Loss Body Wraps
✔ Wedding Prep Services including Make Up
✔ Ear Piercing; First, Second, Third and Top Hole ear piercing available
✔ Prom Prep Packages
✔ Spa Days

✔ Pamper Packages
✔ Loyalty points
✔ Recommend a friend scheme
✔ Free text message reminder service
✔ Online booking
✔ Award winning service and team

We use, recommend and sell the following brands: Matrix | Biolage | Paul Mitchell | Tigi | GHD | Tangle Teaser | SleepIn Rollers | Balmain | Dermalogica | Jessica | St Tropez | Nouveau | HD Brows | Australian BodyCare | Universal Contour | Sterex

50% OFF for your FIRST VISIT presenting ‘www.arcanasalon.co.uk/matesrates’ coupon
*Not valid on Hair Extensions, Colour Correction Services or Retail **Please mention offer at time of booking ***Clients whose last visit was over 18 months ago will be treated as new for the purpose of this promotion.

Arcana
Hair, Beauty & Specialist Treatment Centre
54 Egerton gate
Shenley Brook End
Milton Keynes
MK5 7HH
Tel: 01908 505515

Facebook / Twitter / Pinterest / Instagram: ‘arcanasalons’
http://www.arcanasalon.co.uk

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Opening hours

Monday 9am-9pm
Tuesday 9am-9pm
Wednesday 9am-9pm
Thursday 9am-9pm
Friday 9am-6:30pm
Saturday 8:30am-4:30pm
Sunday 11am-4pm

Reviews

4.83
838 verified reviews
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Value
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Filter by rating

£2 a minute haircut

Maureen Pugh
27th Sep 2017
2.5
Appointment verified by iSalon Software

I have no complaints about my hairdresser. She carried out exactly what I asked for - a light trim. My complaint is that I turned up for an 8:00 pm appointment and left the Shenley brook end salon at precisely 8:12 pm. I had a dry cut had no finish and no product was used and I paid £27 which works out at over £2 a minute. £120 an hour! I would give no stars for value if I was able to. My husband couldn't believe how soon I returned home and thought my appointment must have been cancelled.

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Response from Arcana Salon Hair | Beauty | Barbering

Hi Maureen, Im so sorry that you had cause to complain, I understand that you also called the salon to discuss the review you posted- thanks for giving us the opportunity to discuss it with you. Im pleased that the trim was to your satisfaction, we allow 30 minutes for a 'cut only' service and this can include a shampoo if desired at no extra charge, but excludes a blow dry, generally in a dry cut we also dont apply products, but if you wanted any recommendations please do not ever hesitate to ask. If I can be of any further assistance please do not hesitate to email me [email protected]. Debbie x

Haircut

Denise Plastow
24th Sep 2017
5.0
Appointment verified by iSalon Software

Mandy did my hair again today absolutely brilliant cut and blow dry education so well I am so pleased. Would highly recommend mandy

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Denise. I will pass these lovely comments on to Mandy x

Choice

Marian Livingstone
22nd Sep 2017
5.0
Appointment verified by iSalon Software

Very pleased to have Ashley back as a stylist which gives me a high level choice between jade and Ashley knowing I'll have a great experience with both of them . Marian L

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Marian. We are also pleased to see Ashley back in the salon. It's always nice to have several stylists you trust to choose from. Thank you for your continued loyalty x

Friday Blow Dry Bar

Katie E
22nd Sep 2017
5.0

Been to numerous salons across Milton Keynes over the years for blow drys however this one I never leave disappointed . The only salon I know to run on time ! Excellent customer service and the Friday blow dry bar is so well priced and leaves you set for the weekend ! Debbie is so welcoming , staff are credit to her .

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you do much for the review Katie. I am so pleased to hear how happy you always are with us. Thank you for the kind comments. We look forward to seeing you again soon x

Little expensive but worth every penny

James Hampson
22nd Sep 2017
5.0

I have started to use Arcana due to not being happy with the cuts I was getting at other Salons. Since I first went to Arcana I have never been to another salon and their opening hours make it incredibly easy to work around too! Couldn't recommend Arcana and especially Cayla enough.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review James. Great to hear that you are so pleased with the service. I will pass these comments on to Cayla as I know she would love to hear them. We look forward to seeing you again soon x

Positive experience all round

Karen Miller
21st Sep 2017
5.0
Appointment verified by iSalon Software

Reliable and friendly. The service is lovely. Nothing but praise.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Karen. We look forward to seeing you again soon x

Cut and blow dry

Deborah Leakey
21st Sep 2017
4.5
Appointment verified by iSalon Software

Really good serice great hair cut

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Deborah x

Cut and blow dry

Deborah Leakey
21st Sep 2017
4.5
Appointment verified by iSalon Software

Really good serice great hair cut

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Deborah x

Excellent treatment

Rosemary Berrington
19th Sep 2017
5.0

Very satisfied with my mani/pedicure and facial treatment with Sian, nothing too much trouble for her , very pleased with all the treatments received

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Rosemary. Sian will be pleased with these comments. We look forward to seeing you again soon x

Great salon

Nicki
17th Sep 2017
5.0

Have gone back to this salon after moving back locally and still great Sammie definitely one of the best hairdressers I have met, she listened and made helpful suggestions and has a lovely personality. Lovely relaxed atmosphere. All staff I have met there have been great.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Nicki. Sammie will be really pleased to hear such lovley comments. We look forward to seeing you again soon x

Hair pin up for wedding

Julie Alexander
17th Sep 2017
5.0
Appointment verified by iSalon Software

My cousins wedding today so wanted my hair put up. Never been to the salon before so wasn't sure what to expect. I loved it ? thanks for making me feel special on this special day.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review. So pleased to be able to make you feel special on such a special occasion. We hope you had a wonderful day x

Excellent

Emily Webb
16th Sep 2017
5.0
Appointment verified by iSalon Software

I always come to Arcana for my hair, and always receive excellent customer service and lovely haircuts. Today was no exception and I love my new style!

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Emily and for your constant loyalty to us. So pleased to hear how happy you are with your new style. We look forward to seeing you again soon x

Hair

Amanda Evetts
15th Sep 2017
5.0
Appointment verified by iSalon Software

Staff all helpful and happy to help

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Amanda x

Hair

Amanda Evetts
15th Sep 2017
5.0
Appointment verified by iSalon Software

Staff all helpful and happy to help

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Amanda x

Eye brows and hair do

Karyn Graysmark
13th Sep 2017
5.0
Appointment verified by iSalon Software

Thank you for an awesome nite eye brows and hair both look amazing xxx

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Karyn. Lovely to hear that you were so pleased with both your hair and beauty services. We look forward to seeing you again soon x

Fantastic Cut

Jules
12th Sep 2017
5.0
Appointment verified by iSalon Software

Thank you Jade for a fantastic cut. Love to support a great local business, Friendly professional staff and free parking.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review and your support/loyalty to us. We look forward to seeing you again soon x

Great Experience

Glennis Cousin
12th Sep 2017
4.5
Appointment verified by iSalon Software

I thought Katie was very patience. Explained the way hair cuts work depending on the layers. Also explained products and how to cope in different ways with my particular hair. All in all a pleasant appointment. I have booked another appointment

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Glennis. I am so pleased to hear how patient & helpful Katie was during your service. We look forward to seeing you on your next visit x

Good

Alysha Mcgregor
10th Sep 2017
5.0
Appointment verified by iSalon Software

It was how I wanted it and polite staff.
Thank you.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review. Lovely to hear that you were pleased with your service. We hope to see you again soon x

Massage

Les Brooks
8th Sep 2017
5.0
Appointment verified by iSalon Software

It was very good and the lady doing it was very professional and caring

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Les. We are pleased to hear you enjoyed your massage with us. We look forward to seeing you again soon x

Cut and Colour

Anonymous
7th Sep 2017
5.0

Thank you Lauren for a fantastic cut and colour

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review. We hope to see you again soon x

Colour

Chris Allen
7th Sep 2017
5.0
Appointment verified by iSalon Software

Lovely Thank You

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Chris x

Colour

Chris Allen
7th Sep 2017
5.0
Appointment verified by iSalon Software

Lovely Thank You

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Chris x

Fixed and fabulous

Ilystila Page
6th Sep 2017
4.5
Appointment verified by iSalon Software

I had a colour disaster to fix sinMy hairdresser spent a long time with me to make sure she understood what I was looking for and how best to fix it . She was really friendly and chatty and it made what I really don't like (sitting in a salon) enjoyable . The results ? Amazing - hair looks so good you'd never know it was awful beforehand . Thankyou !

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review. I am so pleased to hear how happy you are with your hair and that we were able to fix that which you weren't happy with. It's always great to hear that the team are taking the time to understand your needs and what you are asking for.
We look forward to seeing you again soon x

Great service

Maggie Lewis
6th Sep 2017
4.0
Appointment verified by iSalon Software

Been going for years and never disappointed. Love how you dont need to say your name and who you are there to see

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Maggie and for being such a loyal customer to us. We look forward to seeing you on your next visit x

Excellent experience

Katrina Holland
5th Sep 2017
5.0
Appointment verified by iSalon Software

Loved my first visit! Friendly, happy staff, several cups of tea, and perfect manicure. Look forward to coming back!

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Katrina. Lovely to hear how pleased you were with your first visit to us. We look forward to seeing you again soon x

FANTASTIC

Jamie Greenhalgh
3rd Sep 2017
5.0
Appointment verified by iSalon Software

Felt comfortable from the second I walked in. Danielle cut my hair was very happy, talkative and friendly! Recommend very much!!

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Jamie. Glad to hear that you felt comfortable and welcomed by the team. We hope to see you again soon x

Review

Clare Vaughan
3rd Sep 2017
4.5

Lovely staff, always like going

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Clare x

Never disappointed

Jeannette Scola
2nd Sep 2017
5.0
Appointment verified by iSalon Software

I always enjoy visiting Arcana. Every member of staff is friendly, making me feel special & important. I have students colour my hair & Jade cuts it. Happy days! Highly recommend. ?

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Jeannette and for being such a loyal customer to us. We look forward to seeing you again soon x

Great service, lovely people!

Jo Dempsey
2nd Sep 2017
5.0
Appointment verified by iSalon Software

Feel all sparkly and bright as the grey has been banished... Lovely warm colours make my hair look very healthy!

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Jo. Lovely to hear how happy you are with your colour. We look forward to seeing you again soon x

Roots

Brenda Houghton
31st Aug 2017
5.0
Appointment verified by iSalon Software

Thank you for another great hair day

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Brenda. We look forward to seeing you again soon x

Back and head massage

Kevin Prust
30th Aug 2017
5.0
Appointment verified by iSalon Software

Excellent as usual

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review kevin x

Ultimate experience

Anonymous
30th Aug 2017
5.0

Exactly what I wanted when I needed it, listened to customer and delivered. Friendly service and atmosphere and was nice to see males enjoying their work too. Will definitely be back

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review. Lovely to hear such great comments about the team. We look forward to seeing you again soon x

Excellent

Deena Ronnie
30th Aug 2017
5.0
Appointment verified by iSalon Software

Gel nails:
As usual, great service, friendly staff and an excellent result. Thanks, see you soon.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Deena. Glad to hear that you are so happy with the gels and the service received. See you soon x

Always excellent

Anne Coleman
24th Aug 2017
5.0
Appointment verified by iSalon Software

Service always professional and really friendly. Great hair and beauty treatments.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Anne and for being such a loyal customer to us x

Fab service !

Christine Lake
23rd Aug 2017
5.0
Appointment verified by iSalon Software

Fantastic salon . Everyone is very friendly and bubbly . All happy to help , if your not sure what you want doing . Fantastic job ladies. Thank you x

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Christine. We hope you are pleased with your new style and look forward to seeing you again soon x

Hair cut & shape

Anne Galvin
22nd Aug 2017
4.0

Great hair cut by Jade who knows just how I like it. Staff always friendly and welcoming.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Anne. Jade will be pleased to hear your comments. We look forward to seeing you again soon x

Haircut by Jane

Stephanie Hawkins
22nd Aug 2017
5.0
Appointment verified by iSalon Software

Fantastic wash and head massage from Nicole followed by a great cut from the lovely Jane. Clean salon very friendly staff and a good around service. Thanks guys

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Stephanie. Nicole is new to us so its great to see the apprentices being mentioned aswel as the lovely Jane. We look forward to seeing you again soon x

Brillant cut wash and blow dry by Sam ! X

Anonymous
19th Aug 2017
5.0

I come into the salon with horrible hair uneven felt horrible after leaving I felt like a princess ! My hair was so soft and shinny the cut that sam done was absoulty amazing and I now won't go anywhere elce. Was made the feal very welcome and the massager chair was a nice bonus you have boosted my confidence loades so thankyou !!.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the lovely review. Same will be pleased with these comments. So lovely to hear how happy you were with the whole service. We look forward to seeing you again soon x

Hair colour

Zoe K
18th Aug 2017
5.0

Cara gave me a great consultation before my colour and I'm really happy with the results. 100% recommend

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Zoe. Cara will be pleased with theses comments. We look forward to seeing you again soon x

Hair colour and trim

Suyangi Galaya
18th Aug 2017
3.5

Very good but very expensive

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Response from Arcana Salon Hair | Beauty | Barbering

thanks for the feedback Suyangi, you did see a senior stylist for the cut which makes it slightly higher priced than a 'basic stylist' charge bracket, this was just to accommodate the last minute booking we made, perhaps next time request a lower level (or even graduate or stylist) for the colour application to keep costs own for you, the blow dry is free of charge with colour either way. We are delighted to see you felt the service and value were 5 stars however; thank you!

Happy customer...

Gloria Sanderson
17th Aug 2017
5.0
Appointment verified by iSalon Software

I am always happy with my hair and the experience of visiting the salon.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Gloria. Lovely to hear how happy you always are with the service you receive. We look forward to seeing you again soon x

Colour correction!

Hannah
16th Aug 2017
5.0
Appointment verified by iSalon Software

Mandy was fantastic today. She knows my hair is thick and takes absolutely ages to do but she always agrees to do it and with a lot of patience, the results are brilliant as always.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Hannah. Mandy will be so pleased to hear these lovely comments. We look forward to seeing you again soon x

Full Head Highlights with academy

Ali Husbands
14th Aug 2017
5.0
Appointment verified by iSalon Software

Very pleased with the result hair looks amazing.
Thank you very much h

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Ali. Glad to hear how happy you are with your colour. We look forward to seeing you again soon x

Pedi happy toes

Anonymous
12th Aug 2017
4.5

Very good pedicure and gel polish staff very friendly too

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review. Glad to hear how happy you were with your pedicure :-) We look forward to seeing you again soon x

Haircut

KERSTIN SHAND
12th Aug 2017
5.0
Appointment verified by iSalon Software

Lovely reception. Excellent service and advice....

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Kerstin :-) We look forward to seeing you again soon x

Mrs

Michelle Diguer
11th Aug 2017
5.0

We as a family have been using Arcana since Debbie first opened in 2003 . They are a great hairdressers with friendly staff and offer a great service . They are very professional and for my daughters prom did a fantastic job of my daughters hair and make up. It has such a great atmosphere the ladies that work there are friendly and professional at all times , this is what keeps us returning and always will , we also always recommend the salon to anyone that needs beauty or hair doing .

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the lovely review Michelle and your constant loyalty over the years. We look forward to seeing you again soon x

Wouldn't go anywhere else

Steph
9th Aug 2017
5.0
Appointment verified by iSalon Software

Cayla is amazing! She works wonders with my hair and everytime I go I leave loving my hair that little bit more!

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Steph. Cayla will be so pleased to hear these lovely comments. We look forward to seeing you again soon x

Hair cut

Ellis Sims-Davies
9th Aug 2017
5.0
Appointment verified by iSalon Software

5 year old was initiallyour extremely distressed when he started having his hair cut by Sammy. He now is far more relaxed and spends the time chatting away. She is so friendly and cuts his hair really well

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review. Ellis and Sammie always makes us laugh when they get together and it's lovely to see how at ease he is with having his hair cut now. We look forward to seeing him again soon x

Wonderful experience

Penny Sayles
8th Aug 2017
5.0

Always have a lovely experience when I go to the salon
The service is great and the staff are always so friendly

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Penny. Lovely to hear how pleased you always are with our service. We look forward to seeing you again soon x

Massage/Indian head massage

Anonymous
7th Aug 2017
5.0

Wonderful treatments courtesy of Sian as always.Always leave the salon feeling amazing-thank you Sian .

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review. I will pass these comments on to Sian. We look forward to seeing you again soon x