Permanent colour
2.0
Appointment verified by SaloniQ Software
Really lovely salon, came in 2 days before for a patch test and spoke with Ann Marie about what colour i’d like
patch test gone well, booked an appointment for two days later with ann marie, however when i showed up it was her day off and someone else helped me out (totally fine probably just a miss understanding)
The lady who took me on that day was super lovely, however since i’m going for black permanent hair dye she only remembered putting on a protective layer around my scalp after it was already done in the front..
i only got my hair dyed and shampooed and have shoulder length hair. no conditioning, no blow dry, no style
basically dye and a rinse (what i’ve asked for)
when i spoke with ann marie she quoted me £60 because i have thicker hair, i was fine with it!
after my rinse i got to the till and another lady quoted me £72!! i spoke up explained to her i got quoted £60 so don’t understand where the green extra is coming from , she said “ohh ok ok let me check” and then magically got it down to £58, no explanation whatsoever .. also fine with me!
but once i’ve got into the car i’ve seen how extremely dyed the skin around my scalp was, all around my edges i was just full with black staining (when i also mentioned i’m going out the same day!)
i basically payed £60 just for the colour!! the service with how badly my edges are stained is literally non existent i could’ve done it cleaner myself if i’m being really honest! and who wants to now rub their sensitiv skin with rubbing alcohol …? not me .. this is the reason why i went to a professional hair salon … pretty disappointing for the price you pay
however the stuff is super nice and lively but just wish there was a bit more professionalism