Frankie's Salon

4.88
73 Osprey Drive, Trumpington Meadows, Cambridge, Cambridgeshire, CB2 9BS

About us

Frankie's Salon may be new to the market but it has been created off the back of years of hard work, training and passion.

Based in the heart of Trumpington, Cambridge, Frankie's Salon has been designed to offer a relaxing luxurious experience as well as providing the best services for your hair care.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 11:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.88
82 verified reviews
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Frankie’s is great with kids

Shaenandhoa Garcia Rangel
19th Dec 2024
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

My daughter (7yo) loves getting her haircut with Tawan, she is really friendly and understanding. All gives the best service to my little girl

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Love Frankie’s

Shena
19th Dec 2024
Team Member: Coral
5.0
Appointment verified by SaloniQ Software

Coral is fantastic, very friendly and love the way she cuts my hair! Very professional and approachable

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Brilliant hairdresser

Danielle Joyce
9th Nov 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

Had an amazing trip to frankie salon today 😍 she's a brilliant hairdresser so welcoming.
She really brought my hair back to life and just made it look so healthy

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Response from Frankie's Salon

Hi Danielle Joyce,

Thank you so much for your kind words and lovely review! We are so happy to hear that you had an amazing trip to our salon and that we could bring your hair back to life. It is always our goal to make our clients feel welcomed and confident in their hair. We are delighted that we were able to achieve that for you.

Our team at Frankie's Salon takes pride in providing top-notch services and making sure our clients leave feeling happy and satisfied. We look forward to having you back at our salon in the future.

Take care,

The team at Frankie's Salon

The best!

Lorraine Norton
8th Nov 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

In a nutshell, love everything about Frankie’s, the people, the atmosphere and the expertise!

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Response from Frankie's Salon

Hi Lorraine,
Thank you so much for leaving such a lovely review about your recent visit to our salon. We're thrilled to hear that you enjoyed every aspect of your experience, from our team members to the atmosphere and expertise. We truly appreciate your support and are always here to provide top-notch services. Thank you for choosing our salon!
Warmly,
The team at Frankie's Salon

Haircut

Karen Hughes
8th Nov 2024
Team Member: Coral
5.0
Appointment verified by SaloniQ Software

Fantastic hair by Coral at Frankies all ways friendly, excellent service and always nice to see Coral and have a chat. Drinks also given too. Wonderful. All staff friendly lovely.

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Response from Frankie's Salon

Hi Karen Hughes,

Thank you so much for taking the time to leave us such a kind review! We’re delighted to hear that you had a fantastic experience with our stylist, Coral. It’s always a pleasure to have you at our salon and we’re glad that our team’s friendly service and chat added to your visit. Our complimentary drinks are just a small token of our appreciation for your patronage. We take pride in making sure all our clients feel comfortable and cared for. Looking forward to welcoming you back soon!

Best,
The team at Frankie’s Salon

Frankie is great!

Katie B
1st Nov 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

Frankie is really great at getting my hair just right.

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Response from Frankie's Salon

Thank you for taking the time to leave us a review, Katie! We're glad to hear that you had a great experience with Frankie. Our team at Frankie's Salon strives to provide top quality hair services for all our valued customers. We're happy that Frankie was able to get your hair just right and we hope to see you again soon for another amazing salon experience. Thank you for choosing Frankie's Salon and for your kind words. All the best from the team at Frankie's Salon.

Haircut

Julie Barrett
1st Nov 2024
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

Excellent haircut by Tawan, always friendly & chatty. Made very welcome & on each occasion have been offered something to drink. Would definitely recommend.

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Response from Frankie's Salon

Hi Julie,

Thank you so much for taking the time to leave us a review! We're delighted to hear that you had an excellent haircut with Tawan and that you always feel welcome and well taken care of at our salon. We strive to create a friendly and welcoming atmosphere for all our clients.

Thank you for recommending us, it means a lot. We truly appreciate your support and look forward to welcoming you back soon.

Best,
The Team at Frankie's Salon

Haircut

Julie Barrett
1st Nov 2024
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

Excellent haircut by Tawan, always friendly & chatty. Made very welcome & on each occasion have been offered something to drink. Would definitely recommend.

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Response from Frankie's Salon

Hi Julie,

Thank you for leaving such a wonderful review! We are thrilled to hear that you had an excellent haircut with Tawan. We pride ourselves on our friendly and chatty stylists who are always dedicated to giving our clients a great experience. We're so glad you felt welcomed and were offered something to drink during your visit.

Thank you for recommending us, it means a lot to us! We look forward to seeing you again soon at our salon.

Cheers,

The Team at Frankie's Salon

Men hair Cut

Paolo
29th Oct 2024
5.0

Very friendly, perfect service very nice hair cut. Always happy to coming back.

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Response from Frankie's Salon

Hi Paolo,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon. Our team prides itself on providing top-notch service and we are glad that we were able to give you a nice haircut. We always strive to make our clients feel welcome and we are so happy that you are happy to come back. We can't wait to see you again and we will continue to do our best to make sure you leave with a smile on your face.

Have a wonderful day!

The team at Frankie's Salon

Very very nice

Visile Cone
24th Oct 2024
Team Member: Coral
5.0
Appointment verified by SaloniQ Software

My hair is very very nice. Coral did an amazing job with my hair. I find it difficult to relax to have my haircut but since Coral has been cutting my hair, I feel so relaxed with her. I feel so relaxed when she massages my head. Coral is so nice.

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Response from Frankie's Salon

Hi Visile,

Thank you so much for your positive review! We are thrilled to hear that you had a great experience with our stylist, Coral. It means a lot to us that you were able to relax and enjoy your haircut with her. Coral is a master at making our clients feel at ease and pampered during their appointments. We will make sure to pass along your kind words to her.

Thank you for choosing Frankie's Salon for your hair needs. We look forward to seeing you again soon!

Best regards,
The team at Frankie's Salon

Absolutely amazing

Queen of Glam
24th Oct 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

My hair is absolutely amazing

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Response from Frankie's Salon

Hi Queen of Glam,

Thank you so much for leaving a review! We're so happy to hear that you love your new hair - our team is dedicated to making our clients look and feel amazing.

If you ever need any hair services in the future, please don't hesitate to come back and see us at Frankie's Salon. We would love to have the opportunity to pamper you once again.

Thank you for choosing Frankie's Salon. Have a wonderful day!

Best,
The team at Frankie's Salon

Hair cut

Christine Townrow
1st Oct 2024
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

Clean environment
Nice staff

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Response from Frankie's Salon

Dear Christine,
Thank you for taking the time to leave a review for Frankie's Salon. We are delighted to hear that you found our salon to be clean and our staff to be nice.
As a team, we take great pride in maintaining a clean and welcoming environment for our clients. Our staff also strives to provide excellent customer service and create a positive experience for everyone who walks through our doors.
We appreciate your positive feedback and hope to see you again soon at Frankie's Salon.
Warmly,
The Team at Frankie's Salon

Love Frankies

Christine Fletcher
20th Sep 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

Fantastic haircut at Frankies. Talented hairdressers, convenient and value for money.

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Response from Frankie's Salon

Hi Christine,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a fantastic haircut at Frankie's salon. We pride ourselves on our talented hairdressers and we're happy to know that you found our services convenient and of good value.

We hope to see you again soon and continue to provide you with exceptional service. Thanks again from all of us here at Frankie's Salon.

Best regards,
The team at Frankie's Salon

Mr

Steve Ridgway
14th Sep 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

As usual very satisfied with Frankie hair cut wonderful atmosphere great back in 6 weeks 😀 👍 😊

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Response from Frankie's Salon

Hi Steve, thanks so much for taking the time to leave us this lovely review about your recent visit to our salon. We are thrilled to hear that you were once again satisfied with your hair cut and that you enjoyed the atmosphere at Frankie's - we strive to create a comfortable and welcoming environment for all of our clients. We can't wait to see you again in 6 weeks and help you achieve your desired look. Take care!
Best,
The Team at Frankie's Salon.

Love this salon

Lorraine
8th Sep 2024
Team Member: Frankie
5.0

As always a very positive experience, Frankie does my hair and Coral has also done it and they both do it perfectly so if one was off I can always go to the other one. Very friendly atmosphere and easy going stylists which make you feel comfortable. Best one I’ve been to 😊

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Response from Frankie's Salon

Hi Lorraine,

Thank you for taking the time to leave such a lovely review! We are thrilled to hear that you had a positive experience at our salon. Our team at Frankie's Salon always strives to provide top-notch services and make our clients feel comfortable.

We are delighted to know that both Frankie and Coral have been able to meet your expectations and offer exceptional haircuts. We always make sure to maintain a friendly and easy-going atmosphere in our salon, so our clients can feel relaxed and enjoy their time with us.

Thank you for choosing Frankie's Salon as your go-to salon. We appreciate your support and hope to see you again soon!

Best regards,

The team at Frankie's Salon

Great haircut

Marina Minic
4th Sep 2024
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

My daughter had a haircut and a blow dry with Tawan. Tawan did a great job, and was very professional. My little girl left the salon very, very happy.
The salon is new, spacious, clean and very pleasant. I will bookmyself for a haircut next time.

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Response from Frankie's Salon

Hi Marina,

Thank you so much for taking the time to leave us a review about your daughter's recent visit with Tawan. We are so pleased to hear that Tawan did a great job with her haircut and blow dry. Providing a professional and pleasant experience for our clients is very important to us, so we're happy to know your little girl left the salon very happy.

We are glad that you also found our salon to be new, spacious, and clean. We can't wait to have you in for a haircut next time. Thank you for considering our salon for your next appointment.

Take care and see you soon!

The Team at Frankie's Salon

Great Hair Salon

Karen Robinson
31st Aug 2024
Team Member: Coral
5.0
Appointment verified by SaloniQ Software

Very pleased with my colour and cut by Coral today. A very friendly salon

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Response from Frankie's Salon

Dear Karen,

Thank you so much for taking the time to leave a review for our salon. We are thrilled to hear that Coral was able to give you a great colour and cut!

Our team at Frankie's Salon prides ourselves on providing a friendly and welcoming atmosphere for all our clients. It makes us happy to know that you felt comfortable and happy during your visit.

We look forward to seeing you again soon and making sure that you always leave our salon feeling fabulous.

Best regards,
The team at Frankie's Salon

Hair cut and blow dry

Akshaya narasimhan
17th Aug 2024
5.0

Very satisfied

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Response from Frankie's Salon

Hi Akshaya,

Thank you so much for leaving us such a positive review. We are thrilled to hear that you had a satisfying experience at our salon. Our team takes great pride in providing exceptional services to our clients, and it is always rewarding to see that our efforts have paid off.

We hope to see you again soon for your next appointment. If you have any suggestions for how we can further improve our services, please do not hesitate to let us know. We value your feedback and are constantly striving to enhance our customers' experience.

Thanks again for choosing us and for your kind words. We look forward to welcoming you back at Frankie's Salon in the future!

Best,
The team at Frankie's Salon

fab!

Mrs Joe Crowe
16th Aug 2024
Team Member: Coral
5.0
Appointment verified by SaloniQ Software

as always a lovely visit,Coral is super friendly and so welcoming great haircut and my hair feels fabulous!

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Response from Frankie's Salon

Dear Mrs. Joe Crowe,

Thank you for your kind words and positive review! We are so happy to hear that you had a lovely visit at our salon and that Coral provided you with a great haircut that left your hair feeling fabulous. Coral truly prides herself on being friendly and welcoming to all our clients. We are grateful for your support and look forward to seeing you again soon.

Best,
The Team at Frankie's Salon

Happy customer

Ingrid
9th Aug 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

I was very pleased with my recent visit to the salon and my resulting hair cut. My experience was very positive and i will continue to visit.

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Response from Frankie's Salon

Hi Ingrid,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience during your recent visit to our salon. It means a lot to us that you enjoyed your hair cut and we look forward to having you continue to visit us.

We strive to provide every customer with exceptional service and we are glad we were able to do that for you. We hope to see you again soon and thank you for your support.

Warmly,
The team at Frankie's Salon

Happy customer

Ingrid
9th Aug 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

I was very pleased with my recent visit to the salon and my resulting hair cut. My experience was very positive and i will continue to visit.

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Response from Frankie's Salon

Hi Ingrid,

Thank you so much for your kind review! We are thrilled to hear that you were pleased with your recent visit to our salon and that you had a positive experience with us. We strive to provide high-quality services to all of our clients and we are glad to hear that we met your expectations. We look forward to having you back at our salon for your future haircuts.

Best,
The team at Frankie's Salon

A very friendly and non-intimidating salon!

Ellen
3rd Aug 2024
Team Member: Coral
5.0

Coral was lovely and easy to talk to, she knew exactly what I wanted and I was really happy with the result.

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Response from Frankie's Salon

Dear Ellen,

We are thrilled to hear that you had a great experience with Coral at our salon. She truly embodies our values of excellent customer service and skillful hairdressing. We will be sure to pass along your kind words to her!

Thank you for trusting us with your hair and we look forward to seeing you again soon.

Best regards,
The Team at Frankie's Salon

Amazing service

Fiona Craig
27th Jul 2024
Team Member: Coral
5.0

I love my new hair colour, it was just exactly what I wanted! Perfect🌟

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Response from Frankie's Salon

Hi Fiona,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you love your new hair color and that it turned out exactly as you wanted. It is always our goal to give our clients the perfect look. We hope to see you again for your future hair needs.

Warmly,
The team at Frankie's Salon

Obsessed!!

Anonymous
17th Jul 2024
5.0

Coral always does my hair perfectly and exactly how I ask for it to be, she’s amazing and always leaves me absolutely obsessed with my hair!! Lovely salon - aLeo enjoyed the cuppa and cold Pepsi max. Thank you :)

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Response from Frankie's Salon

Dear valued customer,

Thank you so much for taking the time to write this kind review. We are delighted to hear that Coral always does your hair perfectly and leaves you feeling satisfied. Creating beautiful hair is our passion and nothing makes us happier than hearing that our customers are happy with their results.

We are thrilled that you had a positive experience at our salon and enjoyed the refreshments while getting your hair done. Our team strives to create a welcoming and comfortable environment for all our customers.

We appreciate your support and we can't wait to see you again at Frankie's Salon.

Sincerely,
The team at Frankie's Salon

Not impressed

Carrie
11th Jul 2024
2.5
Appointment verified by SaloniQ Software

Erm, not impressed if I’m honest.
What was good - wash and little head massage for conditioner.
Not good - pretty much the whole blow dry! I specifically said/asked several times for something to stop friz and to protect. She sprayed a bit of stuff at the back but not sides and front. I kept asking/ said I use a lot of oil before drying my hair. As she dried you could feel the brush catching and literally dragging my head down. It felt & looked fluffy and dry. She kept saying she’d put oil on after????? By the time I got home I looked like a toilet brush. Never happened before and I had to re blow dry it myself! And I’d paid £34. Clearly not great. Please listen to the client as they know their own hair.

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Response from Frankie's Salon

Hi Carrie,

Thank you for taking the time to share your feedback with us. We are sorry to hear that your blow dry experience did not meet your expectations.

We are glad to hear that you enjoyed the wash and head massage for the conditioner. However, we apologize that the blow dry did not turn out as hoped. Our team strives to provide excellent service and it seems we have missed the mark in this instance.

We understand your frustration with not having your specific requests met. Our hairstylists are trained to carefully listen to our clients and provide customized services based on their preferences. We apologize for not meeting this standard during your visit.

We appreciate your feedback and will make sure to improve in the areas mentioned. We hope you will give us another chance to make it right for you. Your satisfaction is very important to us.

Thank you again for bringing this to our attention.

Warmly,

The Salon Team at Frankie's Salon

Professional and lovely haircut and hair style!

Yimnys Chamberlain
10th Jul 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

Professional and lovely haircut and hair style. Very friendly service too. Great location and easy to park.

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Response from Frankie's Salon

Hi Yimnys Chamberlain,

Thank you for choosing to visit us at Frankie's Salon. We're thrilled to hear that you enjoyed your recent experience with us and that you were happy with your haircut and hairstyle.

We take pride in providing both professional and friendly services to our clients, and we're glad that this was reflected during your visit. We're also happy to hear that our location and parking options were convenient for you.

We appreciate your kind words and look forward to having you back at the salon again soon for another great experience.

Best wishes,
The team at Frankie's Salon

Lovely experience

Anonymous
8th Jul 2024
Team Member: Coral
5.0

Princess treatment all the way, I really enjoyed my haircut appointment. Recommended

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Response from Frankie's Salon

Hi there,
Thank you for taking the time to share your experience at our salon. We're thrilled to hear that you had a "princess treatment" and enjoyed your haircut appointment with us. It's always our goal to make our clients feel pampered and pleased with their services. Your recommendation means a lot to us!
We look forward to seeing you again and continuing to provide you with top-notch services.
Warmly,
The team at Frankie's Salon

Lovely experience

Anonymous
8th Jul 2024
Team Member: Coral
5.0

Princess treatment all the way, I really enjoyed my haircut appointment. Recommended

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Response from Frankie's Salon

Hi there,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a great experience at our salon and that you enjoyed your haircut appointment. Our team takes pride in providing a "princess treatment" to all of our clients and we're glad to hear that it didn't go unnoticed. Nothing makes us happier than a satisfied customer.

Thanks again for recommending us, it means a lot to us. We hope to see you back at our salon soon and give you another great experience!

Take care,
The team at Frankie's Salon

Review

Rosie
5th Jul 2024
Team Member: Coral
5.0

AMAZING! Hair is the best it’s ever looked, Coral was lovely and best salon experience ever

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Response from Frankie's Salon

Hi Rosie,

We're thrilled to hear that you had an amazing experience at our salon. It's always our goal to make our customers feel their best and we're glad that your hair is the best it has ever looked. We'll make sure to pass on your kind words to Coral, she'll be delighted to hear it. It's wonderful to know that we were able to provide you with the best salon experience ever. Thank you for taking the time to leave us this lovely review.

The team at Frankie's Salon.

Great service

Tammar Truzman
4th Jul 2024
5.0
Appointment verified by SaloniQ Software

The lady (dark beautiful hair) treated me so well: coffee, head massage and most importantly super professional! Love the result. A little expensive but worth it

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Response from Frankie's Salon

Hi Tammar,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon. Our team is dedicated to providing excellent service and ensuring our clients feel pampered and satisfied. We're glad you enjoyed your coffee and head massage, and we're even happier that you love the result of your treatment.

We understand that our pricing may be on the higher end, but we always strive to offer the best value for our clients with our top-notch services, experienced professionals, and quality products. Thank you for choosing us for your beauty needs.

Best regards,
The team at Frankie's Salon

Great cut

Anjna Patel
30th Jun 2024
Team Member: Coral
5.0
Appointment verified by SaloniQ Software

Having moved after over a decade with the same hairdresser, I needed to find someone who listened and cut my hair so it sat right and looked good … and am pleased to say, she was very patient and was Happy to cut it a bit more to get it to how i liked and it looks exactly how i wanted it .. so would very happily go back again next time

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Response from Frankie's Salon

Dear Anjna,

Thank you so much for your kind words and wonderful review about your experience at our salon! We are thrilled to hear that you were pleased with your haircut and that our stylist was patient and attentive in achieving your desired look.

At Frankie's Salon, our goal is always to listen to our clients and provide them with the best possible service. We are delighted that you had a positive experience and we would be more than happy to have you back for your next visit.

Thank you for choosing our salon and we can't wait to see you again!

Warmly,
The team at Frankie's Salon

Thank You

Lyn Page
30th Jun 2024
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

Hi, I’m visiting the area and I was desperate to have my hair cut, it had grown way beyond a length that I was comfortable with !
Tawan listened, to my needs and completely produced the result I required.
Excellent service, lovely staff and great ambiance.
I would highly recommend this salon and Tawan.

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Response from Frankie's Salon

Hi Lyn, thank you for leaving such a wonderful review about your recent visit to our salon. We are so happy to hear that Tawan was able to provide you with a comfortable and personalized experience. We strive to listen to our clients' needs and deliver the desired results, and it's great to know that we were able to do that for you. We also appreciate your kind words about our staff and ambiance. Thank you for highly recommending us and we look forward to welcoming you back again soon. Best, the team at Frankie's Salon.

Not happy

Lena Sikora
29th Jun 2024
4.0
Appointment verified by SaloniQ Software

Hello, I was afraid of coloring my hair, it seems to me that in a very easy way you could get the color of my hair that I wanted (I showed a photo), but it didn't happen :( after coloring, the light hair just became very dark, I didn't expect such an effect and it's more I'm disappointed, of course at the end I said it's good because it's my problem that I can't judge someone badly... I know I can't do anything anymore because before coloring my hair was damaged from bleaching it and I just can't do it anymore I have to lighten them again, I'm very disappointed. Generally, the lady was very nice and the atmosphere was good, but unfortunately the color was wrong. I think I explained it well and when the lady saw the photo I showed, she didn't say it couldn't be done... sad..

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Response from Frankie's Salon

Dear Lena Sikora,

We would like to thank you for taking the time to share your experience with us. Firstly, we are sorry to hear that you were not satisfied with the outcome of your hair color. Our team always strives to create the desired look for our clients, and it is disappointing to know that we were not able to do so for you.

We apologize for any inconvenience or disappointment caused by the end result. Our team understands the importance of communication and we will make sure to improve this aspect in the future.

Thank you for mentioning the pleasant atmosphere and the kindness of our staff. We are happy to hear that you enjoyed your visit at our salon. We do hope that you will give us another opportunity to create the perfect hair color for you in the future.

Best regards from the team at Frankie's Salon.

Change

Lena
29th Jun 2024
Team Member: Frankie
4.0

Not happy

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Response from Frankie's Salon

Hi Lena,

Thank you for taking the time to leave us a review. We're sorry to hear that you weren't happy with your experience at our salon. We strive to provide the best services and regret that this was not reflected in your visit.

We would love to have the opportunity to understand your concerns and make things right. Please feel free to give us a call or stop by the salon to discuss this further. Our team is always here to listen and improve.

We appreciate your feedback and will use it to better serve our clients. It's important to us that you are satisfied with our services and we hope to have the chance to make it up to you.

Best,
The Team at Frankie's Salon

Fab experience

Abbi Grice
19th Jun 2024
Team Member: Coral
5.0
Appointment verified by SaloniQ Software

Coral is super at her job. Regardless of where I live I will always go to coral. She knows exactly how I like my hair, how to cut, colour and treat my hair.

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Response from Frankie's Salon

Hi Abbi,

Thank you for taking the time to leave such kind words about Coral! We are so happy to hear that she did an amazing job on your hair. Our team at Frankie's Salon strives to provide the best services to all of our clients, and it's always a pleasure to know that we have met your expectations.

We appreciate your loyalty and we look forward to seeing you again. Please don't hesitate to let us know if there's anything more we can do for you in the future.

Best,
The team at Frankie's Salon

Dr

Roopam Singh
18th Jun 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

A very spacious, clean, and tidy salon. So easy for me to get a haircut here because of its location. Above all, very lovely Frankie. Gave me an amazing haircut and sleek finish. Highly recommend!

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Response from Frankie's Salon

Hey Roopam! Thank you so much for your kind words and recommendation. We're thrilled to hear that you enjoyed your experience at our salon, and that Frankie gave you an amazing haircut and finish. We pride ourselves on providing a spacious, clean, and tidy salon for our clients, and are glad that you found it convenient to visit us. Thank you for choosing Frankie's Salon, we look forward to seeing you again soon! Take care, Team at Frankie's Salon

Best hairdressers in Cambridge

Christine Fletcher
15th Jun 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

Frankie’s is an excellent hairdressers. Talented stylists, value for money, friendly people, lovely shop with free parking outside and easy to get to being on the edge of Cambridge and right next to the Park & Ride.

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Response from Frankie's Salon

Dear Christine,

Thank you for taking the time to leave such a kind review about our salon. We are glad to hear that you had a positive experience with our talented team of stylists and enjoyed the friendly atmosphere in our shop. It's great to know that you found our location convenient, with free parking and easy access to the Park & Ride.

We appreciate your feedback and hope to see you again soon at Frankie's Salon.

Warmly,
The team at Frankie's Salon

May not go again

Anonymous
9th Jun 2024
2.5

My hair was cut way too thin even I have told the stylist repeatedly that I didn’t want it too thin. She said it wouldn’t but it turned out a lot of my hair was on the floor. I’m not satisfied with this service ( and it was the same as last time with this stylist). It will take a very long time to grow it back. Not happy. Will not come back.

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Response from Frankie's Salon

Dear valued customer,

Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your recent visit to our salon. Our team always strives to provide a high-quality service that meets our customers' expectations. We are sorry to hear that you were not satisfied with your haircut and that this was not your first time being disappointed with the same stylist.

We take your concerns seriously and will definitely address this issue with our stylist in order to improve our services. We value your loyalty and would love the opportunity to make things right for you. If you would like to further discuss your experience, please do not hesitate to reach out to us. We would be happy to offer you a complimentary consultation to discuss your hair goals for the future.

We hope to have the chance to welcome you back to our salon and provide you with a more positive experience.

Best regards,

The team at Frankie's Salon

Fabulous Salon

Michelle Childerley
8th Jun 2024
Team Member: Coral
5.0
Appointment verified by SaloniQ Software

I have the pleasure of a friendly and professional hairdresser in Coral.
She is incredibly skilled and attentive, I always leaving relaxed.
I highly recommend Frankie's and Coral for brilliant service and outstanding results. Thank you

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Response from Frankie's Salon

Hi Michelle,

Thank you so much for your kind words and positive feedback. It's wonderful to hear that you had a pleasant experience at our salon with one of our talented hairdressers, Coral. Providing top-quality service is always our top priority, and we're thrilled that she was able to make you feel relaxed during your visit. We truly appreciate your recommendation and are grateful for your support. Looking forward to seeing you again soon for more outstanding results.

Warmly,
The team at Frankie's Salon

A very pleasant experience

Mrs Jill Aldred
6th Jun 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

My 3rd visit to Franki's salon, and I was once again very satisfied.

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Response from Frankie's Salon

Dear Mrs. Jill,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that you were pleased with your third visit with us. It means a lot to us that you continue to choose our salon for your beauty needs.

We are dedicated to providing our clients with the best services and it is always a pleasure to see satisfied customers like yourself.

Thank you for your continued support and we look forward to seeing you again at Frankie's Salon.

Best Regards,
The team at Frankie's Salon

She listens to you!

Jill Carpenter
1st Jun 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

Frankie is a lovely professional who really listens to the client and goes out of her way to ensure you are happy. The salon is a relaxing space and in a convenient location. I would definitely recommend her.

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Response from Frankie's Salon

Hi Jill,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with Frankie! Our team at Frankie's Salon always strives to provide top-notch services and create a relaxing environment for our clients.

We are glad that you found our location convenient and enjoyed your time at our salon. Your recommendation means a lot to us and we would love to see you again soon.

Thank you for choosing Frankie's Salon and we look forward to serving you again in the future.

Best regards,

The team at Frankie's Salon

Super Salon

Kayleigh
1st Jun 2024
Team Member: Coral
5.0
Appointment verified by SaloniQ Software

Booked myself and my two daughters in for a trim. This was our first visit to the salon. The salon itself is modern, clean and stylish. The staff are really attentive and friendly. Coral was fabulous and made sure I was happy every step of the way with my haircut. This is the best haircut I've had in a long time. Even my daughter's commented how much they liked their haircuts too. I'd definitely return

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Response from Frankie's Salon

Hi Kayleigh,

Thank you so much for choosing us for your recent haircuts! We are thrilled to hear that you and your daughters enjoyed your first visit to our salon. We pride ourselves on providing a modern, clean, and stylish environment for our clients.

It's wonderful to hear that Coral took great care of you and made sure you were happy every step of the way with your trim. We will be sure to pass along your kind words to her.

We are especially delighted to hear that this was the best haircut you've had in a long time! It's always our goal to make sure our clients leave feeling happy and satisfied with their new look.

We truly appreciate your feedback and look forward to seeing you and your daughters again at Frankie's Salon.

Best,
The team at Frankie's Salon

Haircut

Anja Kolesnikova
31st May 2024
Team Member: Coral
5.0
Appointment verified by SaloniQ Software

The haircut was exactly how I wanted and Coral was lovely

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Response from Frankie's Salon

Hi Anja, thank you so much for your positive feedback! We're so glad to hear that Coral was able to give you the exact haircut you wanted. Our team prides ourselves on delivering top-notch services and we appreciate you taking the time to share your experience. We hope to see you again soon for your hair needs. Take care! Warmly, the team at Frankie's Salon

The best!

Lorraine Norton
31st May 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

Omg Frankie does my hair better than anyone ever has, she’s so lovely too, they all are. Also I feel so comfortable in this salon as it’s got the right atmosphere. I’ve got really thick hard to do hair but she does it so effortlessly and I leave there very happy. X

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Response from Frankie's Salon

Hi Lorraine,
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your experience at our salon and that Frankie was able to give you the perfect hairstyle. We strive to create a welcoming atmosphere for all our clients, and we are happy to hear that you felt comfortable here.
Our team works hard to ensure that every client leaves our salon feeling satisfied and confident with their hair. We appreciate your recognition and we will be sure to pass along your compliments to Frankie.
Thank you for choosing our salon and we look forward to seeing you again soon!

Best regards,
The team at Frankie's Salon

Mr

Steve Ridgway
30th May 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

Very nice to catch up the salon looks great my hair love it, had a good catch up be back be back after my holiday for another cut ✂️ 😀

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Response from Frankie's Salon

Hi Steve, thank you for taking the time to leave such a lovely review! We're glad you enjoyed your visit to our salon and we're thrilled to hear that you love your new haircut. We're looking forward to seeing you again after your holiday for another fabulous cut. :)
Take care and have a great trip!
The team at Frankie's Salon

just the Best hairsalon

Ms Liane Swift
30th May 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

Again a wonderful, caring experience....lovely colour.. incredible massage and the Best coffee!

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Response from Frankie's Salon

Dear Ms Liane,

Thank you for taking the time to leave such a lovely review! We are so happy to hear that you had a wonderful and caring experience at Frankie's Salon. Our team takes great pride in providing top-notch services and making our clients feel relaxed and pampered.

We are also thrilled to know that you loved your hair colour and enjoyed our incredible massage. We always strive to exceed our clients' expectations and it's feedback like yours that motivates us to do better every day. And of course, we can't forget the coffee - it's our pleasure to offer the best to our amazing clients!

Thank you again for choosing Frankie's Salon and we hope to see you again soon!

Best regards,
The Team at Frankie's Salon

undercut

Miss Bruna Simoes
29th May 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

it was an amazing survice and frankie was amazing

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Response from Frankie's Salon

Dear Miss Bruna,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an amazing experience at our salon and that Frankie provided exceptional service. We take great pride in our team and their ability to make our clients feel truly special and pampered.

We hope to see you again soon and provide you with another amazing experience. Thank you again for your support and kind words.

Best wishes,
The team at Frankie's Salon

Wash and hair cut

Anonymous
15th May 2024
5.0

Brilliant service by Frankie

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Response from Frankie's Salon

"Hi there, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a brilliant experience with Frankie at our salon. We take pride in providing top-notch service to all of our clients and it's always great to hear such positive feedback. We look forward to seeing you again soon for your next visit. Take care, The team at Frankie's Salon."

Mumma and son trim

Bailey Jones
11th May 2024
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

Amazing service always a perfect fresh cut for myself and my mum loves her new trim and style. Amazing salon highly recommended. Best in Cambridge! All staff are friendly and welcoming.

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Response from Frankie's Salon

Hi Bailey,

Thank you so much for your kind words and for recommending our salon. We are thrilled to hear that you and your mum both had a great experience with us. Providing excellent service is our top priority and we are happy that we could give you both a perfect fresh cut and trim. Our team takes great pride in creating a friendly and welcoming atmosphere for all our clients. We are grateful for your support and look forward to seeing you both again soon.

Best,
Team at Frankie's Salon

Cut and blow dry

Isabelle Coates
5th May 2024
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

Tawan did a fantastic job on styling my hair was so pleased with the result and the customer service was great

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Response from Frankie's Salon

Hi Isabelle,
Thank you so much for your kind review! We are thrilled to hear that Tawan gave you a fantastic hair styling experience and that you were pleased with the results. Our team at Frankie's Salon takes great pride in providing top-notch customer service, so it's wonderful to know that it didn't go unnoticed.
We hope to see you again soon and thank you for choosing us for your hair styling needs!
Best,
The team at Frankie's Salon