Rasele was one of the most unprofessional people I have ever dealt with in a service industry. She was rude, cancelled the appointment at last minute, suggested that I reach out to Groupon to get a refund (complaining Groupon is waste of her time/revenue), rushed the treatment, performed the treatment roughly and complained the entire time that this was a Groupon treatment (where she gets paid less money than normally). When she cancelled an appointment - she suggested I reach out to Groupon to get a refund because she doesn't get paid enough for Groupons. However, she wouldn't write a 3 WORD sentence ("I confirm refund") in an email to me - in order for me to get the refund from Groupon! Despite me asking her several times. Shocking behaviours and treatment by a 'professional'! Alos, make sure you get appointment times in writing; otherwise she will stitch you up. She definitely does not treat the client in a respectful way (she argues with you and raises her voice, acts snappy). Her rude, abruptness is also evident in how rushed and rough her treatments are (though this may be just because she's bitter and angry about having to do so many Groupons). Regardless, I would NEVER go back to her and if she spends the entire complaining about Groupon, then maybe she shouldn't do it? It's not my fault she signed up!
