House of Pure

5 & 5A, Buttermarket, Ely, Cambridgeshire, CB7 4NY

About us

House Of Pure strives to bring you the latest in Beauty, Hair and Aesthetics treatments. 2020 has seen our second clinic open in Ely, where our Aesthetics, Training Academy and Hair Stylists will be based. Our new Ely Training Academy will be across both clinics, bringing you specially designed courses to enhance your career opportunities under our care and guidance. House Of Pure Ely gives you the convenience of having all your treatments under one trusted brand.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:00 - 15:00
Sunday Closed

Reviews

4.93
778 verified reviews
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Value
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Perfect Nails

Liz Swann
12th Oct 2021
Team Member: Cheryl
5.0
Appointment verified by Premier Software

As always a lovely experience, everyone is so friendly and welcoming. I always come away with nails looking perfect despite arriving with chipped and broken. A very professional group of ladies and would highly recommend.

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Response from House of Pure

Thank you for such a lovely review Liz. I will make sure your comments are passed on to the Team.

House of Pure

Massage

Emily Chase
11th Oct 2021
3.0
Appointment verified by Premier Software

A more of a warm welcome would have been nicer. Granted I was late so I appreciate this caused inconvenience.

I was told that i should have made staff aware I was pregnant for the massage, however I did rearrange this massage due to it originally being in my first trimester, and so it was disappointing to not have this noted. Also the tone I was told this in was not very warm.

The massage was enjoyable and despite me being late, it was kind of the practitioner to have allowed me my full time, which I appreciated. However the massage could have been far more relaxing if the music had been played through Spotify and adverts not jumping in between relaxing music.

I had already paid for the massage but on leaving I was asked to pay again which, whilst this is minor, would have helped if this had been checked before asking for payment.

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Response from House of Pure

Hi Emily, I am sorry this was your first experience with our team here. I have sent you an email and I would be grateful if you could get back to us.

House of Pure

Relaxing Saturday after a busy week

Alison
9th Oct 2021
Team Member: Rachel
5.0
Appointment verified by Premier Software

Super care and great attention to detail, thanks everyone

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Response from House of Pure

Thank you for taking the time to leave us a review. I will pass on your kind comments to the rest of the team.

House of Pure

Fantastic Nails

Kate Smith
8th Oct 2021
Team Member: Abbie(BEAUTY)
5.0
Appointment verified by Premier Software

Thank you Abbie for my fantastic nails, perfect colour & shape. You always do a great job. X

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Response from House of Pure

Thank you for your kind review Kate. I will pass on your lovely comments to Abbie.

House of Pure

Lovely Team

Chantal
7th Oct 2021
5.0

I’ve been going to House of Pure for years. All the team are so friendly , it’s certainly not an intimidating salon like some can be. Whoever you see, always takes their time . There’s no rushing to get you out ready for the next client.

The nail colour choice is amazing, so so many to choose from.

Highly recommend if your in Ely and want a treatment.

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Response from House of Pure

Thank you for your lovely review and we look forward to welcoming you back in the Salon soon.

House of Pure

Stylish and relaxing

Emma Bye
7th Oct 2021
5.0
Appointment verified by Premier Software

Love this place all the ladies are wonderful lovely and happy to help.

Always have great experience here and always recommend to others as best place to come for all hair and beauty needs

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Response from House of Pure

Thank you for your lovely review Emma. We look forward to welcoming you back in the Salon again soon.

House of Pure

Fantastic

Lynett Lord
1st Oct 2021
Team Member: Abbie(BEAUTY)
5.0
Appointment verified by Premier Software

Abbie was so friendly,gentle and took so much care in her work resulting in amazing nsils

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Response from House of Pure

Thank you for your lovely review. I will pass on your comments to Abbie.

House of Pure

The ONLY salon to go to!

Harriet Davison
30th Sep 2021
Team Member: Cheryl
5.0
Appointment verified by Premier Software

I genuinely feel like part of the family whenever I head to Pure. The main reason why I choose to go here is the quality, ‘luxury feel’, my nails last forever and Cheryl is just a pleasure to talk to. She really feels like a friend! The range of treatments is fab and I really don’t think anyone could be disappointed. Worth every penny !! Thank you …

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Response from House of Pure

Wow! Thank you for such a lovely review. We look forward to welcoming you back in the Salon soon.

House of Pure

Welcoming environment

Sue Taylor
29th Sep 2021
Team Member: Cheryl
5.0

The staff are always so welcoming and friendly and provide an outstanding level of care and service

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Response from House of Pure

Sue, thank you so much for your kind review, we love having you here and look forward to welcoming you back soon.

House of Pure

Amazing team

Kelsey Martin
29th Sep 2021
Team Member: Abbie(BEAUTY)
5.0
Appointment verified by Premier Software

Abbie was so lovely, and really chatty. Made me feel really relaxed and welcome!

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Response from House of Pure

Thank you for your lovely review and I will pass on your comments to Abbie.

House of Pure

Lovely experience

Michelle Pearce
29th Sep 2021
Team Member: Rachel
5.0
Appointment verified by Premier Software

Very relaxing environment and Rachel does a fantastic job.

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Response from House of Pure

Thank you for your kind review. I will pass on your comments to Rachel.

House of Pure

Luxury pedicure

Katie Clarke
29th Sep 2021
5.0
Appointment verified by Premier Software

Such a pretty environment, felt very welcome on arrival, a good professional experience and my feet feel fabulous!

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Response from House of Pure

Wow! Thank you for your lovely review.

House of Pure

Highly recommended

Kitty Mitchell
28th Sep 2021
Team Member: Emma
5.0
Appointment verified by Premier Software

Emma is very professional and always delivers a high standard of work with fabulous end results. She is also a friendly lady who works in a clean and organised manner and is pproachable and always happy to advise.

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Response from House of Pure

Thank you for your lovely review Kitty. I will make sure I pass on your wonderful comments to Emma.

House of Pure

Eyebrow threading

Wendy Robinson
28th Sep 2021
Team Member: Kim
5.0
Appointment verified by Premier Software

I went in on the off chance as i didnt have an appointment the girl was very kind and said she could thread my eyebrows i normally have them waxed she done them excellant i was very pleased and a very nice young lady

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Response from House of Pure

Thank you for your kind review Wendy. I will make sure I pass on your comments to Kim.

House of Pure

Eyebrow threading

Wendy Robinson
28th Sep 2021
Team Member: Kim
5.0
Appointment verified by Premier Software

I went in on the off chance as i didnt have an appointment the girl was very kind and said she could thread my eyebrows i normally have them waxed she done them excellant i was very pleased and a very nice young lady

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Response from House of Pure

Thank you for your kind review Wendy. I will pass on your comments to Kim.

House of Pure

Gel polish removal

Sharon Turner
28th Sep 2021
Team Member: Hannah
5.0
Appointment verified by Premier Software

Always a pleasure to step into the House of Pure. Immaculate setting, friendly staff and a first class service. Wouldn't go anywhere else xx

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Response from House of Pure

Thank you for your kind review Sharon. We look forward to welcoming you back in the Salon soon.

House of Pure

Miss

Nicola Owen
25th Sep 2021
Team Member: Rachel
5.0

Excellent as always I always feel safe staff always very helpful and attentive and remember what we were discussing last time I was in highly recommend personal service every time make me feel very special

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Response from House of Pure

Thank you for your lovely review Nicola. We look forward to welcoming you back in the Salon soon.

House of Pure

Lash Lift & brow tint

Kate Smith
24th Sep 2021
Team Member: Abbie(BEAUTY)
5.0
Appointment verified by Premier Software

Thank you Abbie for making me look human again. I feel so relaxed & pampered at House of Pure. You have done as always, an amazing job. Thank you.

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Response from House of Pure

Thanks for the review Kate xx

Fantastic every time

Lucy Daybell
23rd Sep 2021
Team Member: Cheryl
5.0
Appointment verified by Premier Software

I have been going to House of Pure for years and have always been happy with the outstanding service received. I wouldn’t go anywhere else. They have every nail colour you could dream of and always make you feel so comfortable and welcome. I highly recommend laser tattoo removal, laser hair removal, manicures, pedicures and eyebrow waxing and tinting. Xx

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Response from House of Pure

Thank you so much Lucy, such a lovely review xx We love having you xx

Excellent

Elizabeth Cutting
22nd Sep 2021
4.5
Appointment verified by Premier Software

Not sure. of her name

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Response from House of Pure

Thanks for the review and feedback Elizabeth xx Hope to see you again soon xx

Nails

Fiona Thompson
21st Sep 2021
Team Member: Abbie(BEAUTY)
5.0
Appointment verified by Premier Software

Amazing service as always. Great selection of colours.

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Response from House of Pure

Thanks for the review Fiona, always lovely to see you xx

Just perfect

Freddie Kemp
18th Sep 2021
Team Member: Cheryl
5.0
Appointment verified by Premier Software

Thank you Cheryl and the team for looking after us - great hospitality and service. Will def be coming back regularly.

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Response from House of Pure

So glad you enjoyed it Freddie, look forward to seeing you both again soon xx

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June Waggitt
17th Sep 2021
Team Member: Hannah
5.0
Appointment verified by Premier Software

Great service

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Response from House of Pure

Thanks so much for the review June xx

Always a lovely experience

Yuki Hazlewood
15th Sep 2021
5.0
Appointment verified by Premier Software

The team at House of Pure are always so welcoming. I love coming here to get my manicures done. There's a huge selection of colours, Cheryl's team are all highly professional and accommodating. Thank you!!

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Response from House of Pure

Always a pleasure to have you Yuki, thank you so much for the review xx

Mole removal

Holly Wilson
14th Sep 2021
5.0
Appointment verified by Premier Software

Really good service. Put me at ease and very professional

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Response from House of Pure

Thanks so much for the review xx

Lash lift

Samantha Gallop
14th Sep 2021
5.0
Appointment verified by Premier Software

So pleased with my lashes! I was really nervous as it was the first time I’ve had my lashes done and they look really subtle but sooooo pretty!!

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Response from House of Pure

Thanks so much for the review xx So glad you love your LVL! It’s an addictive treatment xx

Thank you!

Olivia S.
14th Sep 2021
5.0

I’d like to premise by saying I’ve never had a bad experience at Pure Ely, and I go once or twice a month at least. I moved my appointment up by a week and completely forgot. The team was gracious enough to allow me to come in same day, just a bit later. I showed a reference picture of the color I was looking for and it was matched EXACTLY. Heartless, a beautiful deep berry hue, with a matte topcoat. It’s gorgeous! I’m ready for Autumn now—just in time for the cold and rainy days! Thank you again x

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Response from House of Pure

It’s lovely having you as a client Olivia xx Look forward to seeing you soon xx

Gel Nails

Natalie Crabb
14th Sep 2021
5.0
Appointment verified by Premier Software

Excellent service as always.

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Response from House of Pure

Thank you so much for the review xx