Massage
3.0
Appointment verified by Premier Software
A more of a warm welcome would have been nicer. Granted I was late so I appreciate this caused inconvenience.
I was told that i should have made staff aware I was pregnant for the massage, however I did rearrange this massage due to it originally being in my first trimester, and so it was disappointing to not have this noted. Also the tone I was told this in was not very warm.
The massage was enjoyable and despite me being late, it was kind of the practitioner to have allowed me my full time, which I appreciated. However the massage could have been far more relaxing if the music had been played through Spotify and adverts not jumping in between relaxing music.
I had already paid for the massage but on leaving I was asked to pay again which, whilst this is minor, would have helped if this had been checked before asking for payment.
Response from House of Pure
Hi Emily, I am sorry this was your first experience with our team here. I have sent you an email and I would be grateful if you could get back to us.
House of Pure