Pkai Hair - Peterborough

Serpentine Green Shopping Centre, The Serpentine, Hampton, Peterborough, Cambridgeshire, PE7 8BE

About us

From beautiful cuts that are easy to manage to bespoke colour services, we look after the whole family.
Collectively our team have a wealth of experience and knowledge in the hairdressing craft. We have specialists in many areas from colour, permanent straightening, extensions and wig customisation.

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Opening hours

Monday 09:30 - 17:00
Tuesday 09:30 - 18:30
Wednesday 09:30 - 18:30
Thursday 10:00 - 19:30
Friday 10:00 - 18:30
Saturday 09:00 - 17:30
Sunday 10:00 - 16:00

Reviews

4.85
760 verified reviews
Service
Value
Result
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Atmosphere
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Wash cut and blow dry

Anonymous
7th May 2025
Team Member: Sally
5.0

Nice and relaxing me time

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Value
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Ollie is always awesome

kai
7th May 2025
Team Member: Ollie
5.0
Appointment verified by Phorest

Wish haircut took longer so I could talk to ollie more, he's always so kind and thoughtful. He always does my hair perfectly.

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A lovely experience

Stephanie
6th May 2025
Team Member: Ollie
5.0
Appointment verified by Phorest

I go to hairdressers through necessity, not choice. I just don't like it. Until now. Ollie made the whole experience enjoyable. He made me feel welcome and didn't just asked me what I want but discussed it with me until we were both clear what was expected. The outcome was perfect. I felt like I'd had a special treat and will definitely go again.

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Value
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Excellent

DIANA Eaves
6th May 2025
Team Member: Ollie
5.0
Appointment verified by Phorest

Very pleased with my hair once again done by Ollie

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Child’s hair cut

Anonymous
6th May 2025
5.0

Lovely service made my daughter feels so special with the lovely treatment and drink. Hair cut looked fantastic and just the way we wanted it

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Root colour

Arnotte Pakkar
5th May 2025
Team Member: Megan
4.0
Appointment verified by Phorest

I always look forward to my appointments with Megan, she is professional and a great human too!

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Review.

Linda Hindmarch
2nd May 2025
5.0

Excellent as always, always get good service and advice!

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Great new style

Irada Cartier
1st May 2025
Team Member: Kai
5.0
Appointment verified by Phorest

I am very satisfied with the hair cut and style Kai did for me today! Also Luca did very good colouring job for me beforehand. Thank you very much for the excellent work!!!

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Cut blow dry

Debbie lovett
1st May 2025
Team Member: Sally
5.0
Appointment verified by Phorest

As always fantastic experience will not be going anywhere else

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Value
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Lovely experience.

Rebecca
29th Apr 2025
Team Member: Laura
5.0
Appointment verified by Phorest

I always feel so relaxed when I come here and I find Laura so easy to talk to which makes me feel comfortable. Lovely lady and overall positive experience every time.

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Balayage maintenance

Anonymous
29th Apr 2025
Team Member: Laura
4.0
Appointment verified by Phorest

I recently visited Pkai Hair for balayage maintenance and wanted to say thank you to the team. Laura, who did my colour, had a really skilled technique and made me feel very comfortable throughout.

Big thanks to Luca for fitting me in at short notice for a colour correction—she understood exactly what needed doing and was great company too, which made the appointment really easy.

Also, thanks to Megan for helping organise everything.

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Friday afternoon appointment

Kathryn Hammond-Marsden
26th Apr 2025
Team Member: Megan
4.0
Appointment verified by Phorest

Enjoyed the scalp massage, and final.results :)

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Value
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Always great

Diana FitzGerald
23rd Apr 2025
Team Member: Kai
5.0
Appointment verified by Phorest

Always a pleasure to visit the salon . Kai always listens to what you would like & tells you if it suitable for your hair texture .

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Value
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Fantastic

Claire
18th Apr 2025
Team Member: Megan
5.0
Appointment verified by Phorest

Megan had never met me before but was so friendly and knowledgeable. She really took time to talk to me about what I wanted and how my curly hair might sit if we took it too short too soon. She didn’t make me feel rushed or bothersome when we kept stopping to check length and I asked to go a bit more. Megan is a beautiful person and an absolute credit to the salon.

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Highlights

Anonymous
18th Apr 2025
5.0

Had a Lovly hair appointment today and I loved my highlights. Such a Lovly young lady Thnkyou

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Hair appointment cut/colour

Debbie hobbs
17th Apr 2025
Team Member: Emma
5.0
Appointment verified by Phorest

Looked forward to my appointment as always had a good exsperiance was feeling unwell but emma was good as always well pleased with my results as usual

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Value
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Miss

Holly
17th Apr 2025
Team Member: Shaun
5.0
Appointment verified by Phorest

Shaun has done an outstanding job today - I'm really grateful. Got my hair looking exactly how I like it best. Really very happy with the colour - thank you Shaun. Thanks to Megan also, for the lovely cut - she was very thorough and lovely customer service. Thanks! 🙂

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Love my hair!

Jo
17th Apr 2025
Team Member: Luca
5.0
Appointment verified by Phorest

Had a fresh new colour and cut with Luca today and I love it. Really enjoy my time at the salon with Luca too.

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A wonderful first visit

Amel Elkaloush
17th Apr 2025
Team Member: Emma
5.0
Appointment verified by Phorest

Emma instantly put me at ease with her expert knowledge and communication throughout my appointment. She gave me exactly what I requested and I left feeling great! I will be back for some colour and any future hair needs. Thank you!

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Short Cut

Elizabeth
16th Apr 2025
Team Member: Sally
5.0
Appointment verified by Phorest

I booked Sally as she did a good job when I tried her for the first time two months ago. Today’s haircut is even better as she’s becoming familiar with my hair and style. She listened to my requests and I was pleased with the results and will book with her again for my next haircut.

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Best cut for a long time

Chris Clark
16th Apr 2025
Team Member: Sally
5.0
Appointment verified by Phorest

I thought I was very lucky to have found Sally, she did exactly what I asked for so I am a very happy person.

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Value
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Great!

Wendy popple
16th Apr 2025
Team Member: Shaun
5.0
Appointment verified by Phorest

Great hour spent once again with Great coffee

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Friendly Appointment

Caitlin Baron
15th Apr 2025
Team Member: Leah
5.0
Appointment verified by Phorest

Leah did a great job tackling my neglected hair today. She was a very warm, chatty and welcoming stylist and deserves a lot of praise for her work. Thank you!

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Hair colour

Lyla
15th Apr 2025
Team Member: Shaun
5.0
Appointment verified by Phorest

Amazing as always!

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Value
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Hair cut and colour

Rina Panchal
15th Apr 2025
Team Member: Megan
5.0
Appointment verified by Phorest

Very pleasant experience with Megan as always. Went for hair dye and cut. She takes a great deal of care over my hair.

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Value
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Very pleased

Jenny
13th Apr 2025
Team Member: Sally
5.0
Appointment verified by Phorest

Listened to what I wanted and did exactly what I’d hoped for.

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Value
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very kind

Vaida
12th Apr 2025
Team Member: Megan
4.5
Appointment verified by Phorest

very kind and good service

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Haircuts

Steve
10th Apr 2025
Team Member: Emma
5.0
Appointment verified by Phorest

Excellent haircuts today, as usual Emma. Many thanks.

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Cut & blow dry with Laura

Sue Herring
10th Apr 2025
Team Member: Laura
5.0
Appointment verified by Phorest

What a lovely experience with Laura today. My hair felt amazing afterwards have booked another appt in June - thank you so much 😊

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Very Happy

Ms Karen Waloschek
5th Apr 2025
Team Member: Kai
5.0
Appointment verified by Phorest

Brilliant. And most importantly: kind!

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Another great visit

Jo
4th Apr 2025
Team Member: Megan
5.0
Appointment verified by Phorest

Came away feeling fabulous again. Great head massage and super hair cut. Megan was very patient & polite. Would definately recommend .

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Value
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Lovely

Rachael Holland
30th Mar 2025
Team Member: Emma
5.0
Appointment verified by Phorest

Emma always listens to what I want- which is as natural as possible!

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Value
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Excellent service.

Rebecca
29th Mar 2025
Team Member: Megan
5.0
Appointment verified by Phorest

When we arrived we were greeted and taken to the waiting area and offered a drink. Then Megan came over and introduced herself. She listened and done an amazing job, I'll be back in 4 weeks for a full head of colour if I don't react to the skin test 1st.

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Haircut

Roy Barrick
29th Mar 2025
Team Member: Emma
5.0
Appointment verified by Phorest

Excellent haircut.

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Value
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Toner refresh

Sobia
28th Mar 2025
Team Member: Emma
5.0
Appointment verified by Phorest

Always superb service from Emma

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Review

Carly Duffy
26th Mar 2025
Team Member: Leah
5.0

Leah was amazing. from the start she was helpful and advising me on services I didn’t know were available (such as toner top ups), but when I had to rush out because I needed to get home to my baby she was fantastic and made me feel so at ease about needing to leave and helped me every step of the way. I absolutely will be booking in with Leah again, thank you for making a stressful situation a little less so!

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Haircut time

Nicky thomas
26th Mar 2025
Team Member: Shaun
5.0

Brilliant as always and a lovely dreamy head message

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Thick heavy hair tamed

Chrystine Payjack
26th Mar 2025
Team Member: Shaun
4.5
Appointment verified by Phorest

Another very successful haircut with Shaun . Nice to find another hairdresser that really understands thick , heavy hair at this busy salon. Especially as my usual hairdresser, Kai is just so busy and hard to book on Wednesday ( Grey cuts day) . Thnx Shaun PKai’s is ! Still my favourite hairdressers . Been coming since 2006, and now moved to London, but I still travel up to use them !💕

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Very good

Jan Margetts
26th Mar 2025
4.5

Very friendly staff and always a very pleasant experience.

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Value
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Fantastic

Tom Watts
26th Mar 2025
Team Member: Emma
5.0
Appointment verified by Phorest

Fantastic as always

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Perfect style!

Dawn Webster
25th Mar 2025
Team Member: Shaun
5.0
Appointment verified by Phorest

Well, what a wonderful experience! My 1st visit and Shaun was absolutely brilliant in that understanding my hair and working just magic! Professional, friendly, fantastic use of scissors and overall very pleasant experience. I'd thoroughly recommend anyone with fine hair speak to Shaun. He totally understands 'hair'! Thank you Shaun. Looking forward to my next visit!

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Happy customer!

Nyssa
25th Mar 2025
Team Member: Shaun
5.0
Appointment verified by Phorest

As usual - Shaun is always sociable and does a fabulous job with my hair! I always leave the salon in a good mood :)

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Amazing Service with attention to details.

Frishta Abbasi
24th Mar 2025
Team Member: Leah
5.0
Appointment verified by Phorest

Leah did my hair today. Absolutely love it. Her knowledge and professionalism were absolutely outstanding. Couldn’t be anymore happier.

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Very intimidating

Aari
22nd Mar 2025
1.0

I went to this salon for a haircut for my 9-year-old daughter. Both of us had agreed on a reference picture and showed it to the stylist before starting. While my daughter initially asked for just a trim, I expressed concerns about her not being able to manage her hair properly, and requested a slightly more practical cut.

Unfortunately, she seemed more focused on sticking to the child’s preference, without considering the context or offering professional guidance. She did a minimal trim and quickly wrapped up the job. When I politely asked for a little more trimming—as per the style we had both agreed on—things started to feel uncomfortable. The stylist and staff began reacting as if I was being overly demanding, creating an unnecessary scene in the salon.

Later, a senior stylist stepped in, but instead of properly addressing the haircut, he just snipped a few strands here and there unevenly, which left the hair looking puffy and unshaped. The whole situation felt very dismissive and intimidating, especially for a parent just trying to ensure a neat and manageable haircut for her child.

I expected a more professional and understanding approach, especially when both the child and parent had agreed on the hairstyle. Sadly, the experience felt rushed, unprofessional, and quite disappointing.

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Value
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Very. Happy

Christine
21st Mar 2025
Team Member: Megan
5.0
Appointment verified by Phorest

I'm.always.very.happy.with.my.hair.

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Value
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Wash cut and blow dry

Sophie
21st Mar 2025
Team Member: Megan
5.0
Appointment verified by Phorest

Megan made me feel very relaxed, and my hair looks and feels amazing.

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Value
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Highlights from Red/brown to blonde

Hannah
20th Mar 2025
Team Member: Laura
5.0
Appointment verified by Phorest

Laura was excellent, colour lift was brilliant, very happy

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Value
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Lovely experience

Nikki watts
20th Mar 2025
Team Member: Ollie
5.0

As always ollie is attentive and listens to what I want and I leave feeling really happy. Today he offered me a new service which I absolutely loved.

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Brilliant service

Kaylie
20th Mar 2025
Team Member: Megan
5.0
Appointment verified by Phorest

Megan was brilliant from start to finish with my neurodiverse daughter. She instantly made her feel at ease by coming over to the relaxed lounge area and sitting to my daughter’s level and talking about her hair and what she would like before taking her to wash her hair. She thought about all the noises and feelings that my daughter might not like and had an answer to anything that could have affected (cotton wool for her ears and making her aware whenever she was going to touch her face with the scissors or her hand etc) she asked her consistently if she was feeling ok checking the temperature of water and the noise and feelings. I couldn’t have asked for a better experience for her first time in a salon. Oakley absolutely loves her hair and was made to feel very important and special and like she in control of what Megan was doing. The overall cut is a little shorter one side than the other if I’m being completely honest but I cannot fault the exceptional service. We will definitely be back

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Very Professional

Clair
19th Mar 2025
Team Member: Ollie
5.0
Appointment verified by Phorest

Excellent customer service.
Great with my daughter.
Great stylist.
Thank you so much 😊 .

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