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TONI&GUY Guernsey

Part of the TONI & GUY group
4.91
759 reviews
22a Commercial Arcade, Guernsey, Channel Islands, GY1 1JX
01481 711700
Leave a review Book online
About Reviews

About us

TONI&GUY Guernsey have held a prominent position in St Peter Port since opening in 1998. Franchisee Charlotte Nettle and her team are dedicated to providing their clients with the highest standards of customer service and the ultimate salon experience.

As a salon we pride ourselves on providing a professional and friendly serviceand emulate the TONI&GUY ‘catwalk-to-client’ philosophy- salon stylists have worked with the TONI&GUY team at London Fashion Week in February 2011 bringing seasonal hair trends to the team and her clients. Franchisee Charlotte holds the prestigious Wella Master Colour Expert Award- her experience and creativity ensures the salon colour technicians are up to date with the latest colour services and techniques.

We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry. Our wide range of haircare products include label.m, GHD and Wella Care and Styleto keep your hair salon perfect until your next visit.

AWARDED PERFECT SALON STATUS 2012

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 08:30 - 17:30
Sunday Closed

Reviews

4.91
759 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
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Colour

Ann cox
17th Nov 2018
Team Member: Charlotte
5.0
Appointment verified by SALONGENIUS Software

Always love my visit and Charlotte is always friendly helpful and nothing too much bother. Love the way she enhanced my hair with the colour she suggests

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Value
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Response from TONI&GUY Guernsey

Thank you Ann for the great review. We really appreciate your loyalty & look forward to welcoming you back to the salon soon. Many thanks Charlotte

Experience

Ann cox
17th Nov 2018
Team Member: Pookie
5.0
Appointment verified by SALONGENIUS Software

Service with a smile and so kind. Loved the whole experience

Service
Value
Result
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Atmosphere
Response from TONI&GUY Guernsey

Thank you Ann for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Thank you

Julie
16th Nov 2018
Team Member: Meghan
5.0
Appointment verified by SALONGENIUS Software

Once again I had a lovely experience! I loved the new look Meghan gave me. Thank you!

Service
Value
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Response from TONI&GUY Guernsey

Thank you Julie for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Brilliant

Teresa
15th Nov 2018
Team Member: Sharna
5.0
Appointment verified by SALONGENIUS Software

Love having my hair cut at tony / Guys beautiful people and always very happy when I leave thanks everyone

Service
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Response from TONI&GUY Guernsey

Thank you Teresa for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Great service as always

Matt
14th Nov 2018
Team Member: Meghan
5.0
Appointment verified by SALONGENIUS Software

Great service as always

Service
Value
Result
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Atmosphere
Response from TONI&GUY Guernsey

Thank you Matt for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Cut

Julie Mair
14th Nov 2018
Team Member: Sharna
5.0
Appointment verified by SALONGENIUS Software

First time and very impressed, listened to what I wanted and the final results looked perfect.

Service
Value
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Response from TONI&GUY Guernsey

Thank you Julie for the great review, we are pleased to hear you are happy with your new hair cut. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Colour and highlights

Julie Mair
14th Nov 2018
Team Member: Charlotte
5.0
Appointment verified by SALONGENIUS Software

Excellent as ever. Very professional and results are fabulous.

Service
Value
Result
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Atmosphere
Response from TONI&GUY Guernsey

Thank you Julie for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Colour and highlights

Julie Mair
14th Nov 2018
Team Member: Charlotte
5.0
Appointment verified by SALONGENIUS Software

Excellent as ever. Very professional and results are fabulous.

Service
Value
Result
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Response from TONI&GUY Guernsey

Thank you Julie for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Great as always!

Paul Wright
9th Nov 2018
Team Member: Kirsty
5.0

Fantastic cut and service as always.

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Response from TONI&GUY Guernsey

Thank you Paul for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Amazing salon

Erika Mosser
1st Nov 2018
Team Member: Charlotte
5.0
Appointment verified by SALONGENIUS Software

Loved my treatment today, Charlotte was wonderful and knowledgable and all of the other girls in the salon are so lovely and friendly. My hair feels amazing and looks so much better than before my nanokeratine treatment. I’ll definitelu be back!

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Response from TONI&GUY Guernsey

Thank you Erika for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Hair

Anonymous
29th Oct 2018
5.0

Highlights

Service
Value
Result
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Response from TONI&GUY Guernsey

Thank you for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Happy

Susan Down
25th Oct 2018
Team Member: Sharna
5.0
Appointment verified by SALONGENIUS Software

Excellent service, really pleased with my new haircut

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Susan for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Colour and Cut

Anne
24th Oct 2018
Team Member: Sharna
5.0

Sharna did my colour and Kirsty cut me afterwards. Between the two, I have a look that I am delighted with: simple, classy, elegant and easy. Delighted. I have been trying to achieve this for some time. Finally we are on the way.

Service
Value
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Response from TONI&GUY Guernsey

Thank you Anne for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Gill

Christine
24th Oct 2018
Team Member: Sharna
5.0
Appointment verified by SALONGENIUS Software

I was very satisfied with my cut and excellent customer service!

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Value
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Response from TONI&GUY Guernsey

Thank you Christine for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Gill

Christine
24th Oct 2018
Team Member: Charlotte
5.0
Appointment verified by SALONGENIUS Software

First class in every way

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Response from TONI&GUY Guernsey

Thank you Christine for the lovely review. We really appreciate your loyalty and look forward to welcoming you back to the salon soon. Many thanks Charlotte

Amazing as always

Louise
19th Oct 2018
Team Member: Charlotte
5.0

I have been going to Toni and guy for 3 years now and I have never left disappointed

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Response from TONI&GUY Guernsey

Thank you Louise for the amazing review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

????‍♀️

Karen English
18th Oct 2018
Team Member: Sharna
5.0
Appointment verified by SALONGENIUS Software

Brilliant as always love this girl

Service
Value
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Response from TONI&GUY Guernsey

Thank you Karen for the fantastic review. We look forward to welcoming you back to the salon again soon. Many thanks Charlotte

Lovely job done!

Lou Cory
17th Oct 2018
Team Member: Meghan
5.0
Appointment verified by SALONGENIUS Software

Thank you Meghan for sorting out my colour.

Service
Value
Result
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Response from TONI&GUY Guernsey

Thank you Lou for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Exellent

Ana
9th Oct 2018
Team Member: Sharna
5.0
Appointment verified by SALONGENIUS Software

Excellent

Service
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Response from TONI&GUY Guernsey

Thank you Ans for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Amazing

Hannah
1st Oct 2018
Team Member: Sharna
5.0
Appointment verified by SALONGENIUS Software

Loved the way she styled my hair.

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Value
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Response from TONI&GUY Guernsey

Thank you Hannah for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Men’s cut and dry

Ben Enevoldsen
29th Sep 2018
Team Member: Meghan
5.0
Appointment verified by SALONGENIUS Software

Amazing haircut as to be expected from Toni & Guy but Meghan was sick, so professional yet personable and we had a right good chat- she’s such an asset to your business - you should be grateful to have such a talented gem on your team

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Response from TONI&GUY Guernsey

Thank you Ben for the fantastic review. We agree Meghan is a fantastic hairdresser and a true asset to our team. We look forward to welcoming you back to the salon again soon. Many thanks Charlotte

Friendly and professional

Stephanie Barnes
29th Sep 2018
Team Member: Sharna
5.0
Appointment verified by SALONGENIUS Software

Fantastic service as always.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Stephanie for the great review. We appreciate your loyalty and look forward to welcoming you back to the salon soon. Many thanks Charlotte

Haircut

Anonymous
26th Sep 2018
Team Member: Kirsty
5.0

Fantastic cut as usual

Service
Value
Result
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Response from TONI&GUY Guernsey

Thank you for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Jones

Rachel
24th Sep 2018
Team Member: Sharna
5.0
Appointment verified by SALONGENIUS Software

Sharna did an amazing job of my colour and cut - exactly what I wanted and my hair looks so shiny too. Thank you!

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Value
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Response from TONI&GUY Guernsey

Thank you Rachel for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

My salon experience.

Gina
23rd Sep 2018
Team Member: Kirsty
5.0
Appointment verified by SALONGENIUS Software

Really friendly stylist. So pleased with my highlights, nothing was too much trouble and coffee and tea was offered more than once. A lovely salon to be in. I always come here as always pleased with the service and how lovely they do my hair.

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Value
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Response from TONI&GUY Guernsey

Thank you Gina for the fantastic review. We appreciate your loyalty and look forward to welcoming you back to the salon soon. Many thanks Charlotte

Cut and blowdry

Jawad Khan
22nd Sep 2018
Team Member: Meghan
5.0

Perfect service!!!

Service
Value
Result
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Atmosphere
Response from TONI&GUY Guernsey

Thank you Jawad for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Haircut

Baiba
19th Sep 2018
Team Member: Kirsty
5.0
Appointment verified by SALONGENIUS Software

Absolutely love Kirsty! I have curly hair, so majority of hairdressers I’ve been to struggle with cutting it, but Kirsty does a great job every single time! Also, she is very knowledgable, so makes me feel very comfortable and at ease.

Service
Value
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Response from TONI&GUY Guernsey

Thank you Baiba for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Hair Cut and Advice

Christine Gill
18th Sep 2018
Team Member: Sharna
5.0
Appointment verified by SALONGENIUS Software

I visited today for a cut and blow dry...I had decided to go from a longish bob to a much shorter one as I knew it would be easier to manage...Sharon’s and I spent 10 minutes discussing my cut and agreed on a style...it is absolutely perfect, I love it! I have a shorter bob that looks healthier now as I have no dry ends from colour,sunshine and straighteners! A great result and a happy client????

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Response from TONI&GUY Guernsey

Thank you Christine for the fantastic review! Glad to hear your are happy with your restyle, I can’t wait to see it! We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Thank you!

Julie
18th Sep 2018
Team Member: Meghan
5.0
Appointment verified by SALONGENIUS Software

She always makes me feel good! Thank you!

Service
Value
Result
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Response from TONI&GUY Guernsey

Thank you Julie for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Great as always

Jo Stoddart
16th Sep 2018
Team Member: Meghan
5.0
Appointment verified by SALONGENIUS Software

Great colour and cut as always. Meghan really cares about the details and wants to make sure it’s just right

Service
Value
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Response from TONI&GUY Guernsey

Thank you Jo for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Love it here

Dawn
10th Sep 2018
Team Member: Charlotte
5.0
Appointment verified by SALONGENIUS Software

Been coming here for years. It’s my little bit of sanity - lovely people and I come out with great hair. What more could you want?!

Service
Value
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Response from TONI&GUY Guernsey

Thank you Dawn for the fantastic review. We really appreciate your loyalty and look forward to welcoming you back to the salon soon. Many thanks Charlotte

Ghost stories....

Steve Harrison
31st Aug 2018
Team Member: Kirsty
5.0
Appointment verified by SALONGENIUS Software

Excellent haircut. Good stories.

Service
Value
Result
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Response from TONI&GUY Guernsey

Thank you Steve for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Consistent excellence

Julie Mair
27th Aug 2018
Team Member: Charlotte
5.0
Appointment verified by SALONGENIUS Software

As always Charlotte is the consummate professional but has a super friendly persona which makes your visit all the more personal. Quality, expertise and super conversions, all makes for an experience, rather than just a visit to the hairdresser!

Service
Value
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Atmosphere
Response from TONI&GUY Guernsey

Thank you Julie for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Perfection as usual

Julie Mair
24th Aug 2018
Team Member: Charlotte
5.0
Appointment verified by SALONGENIUS Software

Charlotte is and always has been a consummate professional , combing those natural attributes with a lovely kind and natural personality. Charlotte is professional, kind and friendly, I love going to T&G, irrespective of the quality of your products Charlotte makes the difference. I myself would always choose T&G but it’s Charlotte that makes the difference.

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Response from TONI&GUY Guernsey

Thank you Julie for such a fantastic review and for such lovely words. We really appreciate your loyalty and look forward to welcoming you back to the salon soon. Many thanks Charlotte

Salon experience

Christine Gill
24th Aug 2018
Team Member: Charlotte
5.0
Appointment verified by SALONGENIUS Software

A professional job as ever...love the root and tint colours! I am never disappointed and enjoy every visit! ????

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Response from TONI&GUY Guernsey

Thank you Christine for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Highly recommended

Eleanor
23rd Aug 2018
Team Member: Charlotte
5.0

Charlotte always provides a fantastic customer service experience. She definitely goes the extra mile. Her colour work is always great. Her warm friendly personality always leaves me feeling energised in her company. Great team in the salon and always very well looked after. Thankyou!

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Value
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Response from TONI&GUY Guernsey

Thank you Eleanor for the fantastic review. We really appreciate your loyalty and look forward to welcoming you back to the salon soon. Many thanks Charlotte

Excellent

Charlotte brouard
21st Aug 2018
Team Member: Meghan
5.0
Appointment verified by SALONGENIUS Software

Very good - just what I wanted and more! Thanks Meghan for doing an excellent job and bringing my hair back to life :)

Service
Value
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Atmosphere
Response from TONI&GUY Guernsey

Thank you Charlotte for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Blonde Balyage

Chelsea
17th Aug 2018
Team Member: Charlotte
4.5
Appointment verified by SALONGENIUS Software

Charlotte is lovely! I have always been worried about going to salons due to not having what I asked for. But Charlotte proceeded a very presentable blonde balyage on my hair & I absolutely love it. What a great and friendly team Toni & Guy are! Thank you.

Service
Value
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Response from TONI&GUY Guernsey

Thank you Chelsea for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Haircut

Viktor
15th Aug 2018
Team Member: Kirsty
4.5

I would to say thank you to Kirsty for nice haircut and great and welcoming service. I had a great experience.

Service
Value
Result
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Response from TONI&GUY Guernsey

Thank you Viktor for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Brilliant as ever

Denise
14th Aug 2018
Team Member: Sharna
5.0
Appointment verified by SALONGENIUS Software

Always good advice and brilliant styling. Extra helpful today by fitting me in.

Service
Value
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Response from TONI&GUY Guernsey

Thank you Denise for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Simply the Best

Christoph Walker
12th Aug 2018
Team Member: Kirsty
5.0
Appointment verified by SALONGENIUS Software

It’s great to have a stylist who does not only master her job but equally well the relationship management with her clients

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Response from TONI&GUY Guernsey

Thank you Christoph for the fantastic review. It was great to see you back in Guernsey. We hope to see you again on your next visit. Many thanks Charlotte

Professional pampering

Georgie Scott
11th Aug 2018
Team Member: Charlotte
5.0
Appointment verified by SALONGENIUS Software

Always professional. Excellent customer service and a great team.

Service
Value
Result
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Atmosphere
Response from TONI&GUY Guernsey

Thank you Georgie for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Wash & Blowdry

Chris
4th Aug 2018
Team Member: Meghan
5.0
Appointment verified by SALONGENIUS Software

Excellent explained what to do with my hair

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Chris for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Bad start but good ending!

Olivia
31st Jul 2018
Team Member: Sharna
4.5

I arrived on time for my appointment. The young girl at the front desk looked incredibly unenthused, scruffy and came across as quite rude.
She showed me to my seat and offered to get me a drink, I asked for water. 10 mins later it arrived... I was waiting 25 mins before being spoken to again. I was close to walking out!
But Sharna made the difference! She apologised for the wait, gave me some good advice about my hair, and I absolutely loved the end result. Lovely person!

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Response from TONI&GUY Guernsey

Thank you Olivia for your feedback. My sincere apologies for your disappointment in the service you received from us. I have discussed your feedback with the members of staff involved as the salon experience you received was not to our normal high standard. We pride ourselves in delivering a very high standard of customer service and I hope you will give us the opportunity to deliver this to you in the future. If you would like to discuss anything further please do not hesitate to contact me. Many thanks Charlotte

Haircut

Zoe
29th Jul 2018
Team Member: Sharna
5.0

Haircut

Service
Value
Result
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Response from TONI&GUY Guernsey

Thank you Zoe for your review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Excellent as always

Sarah wash
28th Jul 2018
Team Member: Charlotte
5.0
Appointment verified by SALONGENIUS Software

Great colour, great conversation. Lovely.

Service
Value
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Response from TONI&GUY Guernsey

Thank you Sarah for the great review. We appreciate your loyalty and look forward to welcoming you back to the salon soon. Many thanks Charlotte

Haircut

Karen English
25th Jul 2018
Team Member: Sharna
5.0
Appointment verified by SALONGENIUS Software

Brilliant fast and perfect result as always

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Karen for the fantastic review. We appreciate your loyalty and look forward to welcoming you back to the salon soon. Many thanks Charlotte

Excellent as always

Sarah walsh
25th Jul 2018
Team Member: Sharna
5.0
Appointment verified by SALONGENIUS Software

Sharna did both the children today and was brilliant as always :-)

Service
Value
Result
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Atmosphere
Response from TONI&GUY Guernsey

Thank you Sarah for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Fletcher

Gemma
21st Jul 2018
Team Member: Sharna
5.0
Appointment verified by SALONGENIUS Software

Fantastic service, love my new hair

Service
Value
Result
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Atmosphere
Response from TONI&GUY Guernsey

Thank you Gemma for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Wash and Blow dry

Toni Chester
20th Jul 2018
Team Member: Kirsty
5.0
Appointment verified by SALONGENIUS Software

I always love my visits everyone is caring and fun.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Toni for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Leave a review »
About us

TONI&GUY Guernsey have held a prominent position in St Peter Port since opening in 1998. Franchisee Charlotte Nettle and her team are dedicated to providing their clients with the highest standards of customer service and the ultimate salon experience.

As a salon we pride ourselves on providing a professional and friendly serviceand emulate the TONI&GUY ‘catwalk-to-client’ philosophy- salon stylists have worked with the TONI&GUY team at London Fashion Week in February 2011 bringing seasonal hair trends to the team and her clients. Franchisee Charlotte holds the prestigious Wella Master Colour Expert Award- her experience and creativity ensures the salon colour technicians are up to date with the latest colour services and techniques.

We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry. Our wide range of haircare products include label.m, GHD and Wella Care and Styleto keep your hair salon perfect until your next visit.

AWARDED PERFECT SALON STATUS 2012