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TONI&GUY Guernsey

Part of the TONI & GUY group
4.91
759 reviews
22a Commercial Arcade, Guernsey, Channel Islands, GY1 1JX
01481 711700
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About Reviews

About us

TONI&GUY Guernsey have held a prominent position in St Peter Port since opening in 1998. Franchisee Charlotte Nettle and her team are dedicated to providing their clients with the highest standards of customer service and the ultimate salon experience.

As a salon we pride ourselves on providing a professional and friendly serviceand emulate the TONI&GUY ‘catwalk-to-client’ philosophy- salon stylists have worked with the TONI&GUY team at London Fashion Week in February 2011 bringing seasonal hair trends to the team and her clients. Franchisee Charlotte holds the prestigious Wella Master Colour Expert Award- her experience and creativity ensures the salon colour technicians are up to date with the latest colour services and techniques.

We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry. Our wide range of haircare products include label.m, GHD and Wella Care and Styleto keep your hair salon perfect until your next visit.

AWARDED PERFECT SALON STATUS 2012

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 08:30 - 17:30
Sunday Closed

Reviews

4.91
759 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
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Hair review

Sue Lawrence
17th Dec 2017
Team Member: Meghan
4.5

Great

Service
Value
Result
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Atmosphere
Response from TONI&GUY Guernsey

Thank you Sue for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Just great!

Christoph Walker
17th Dec 2017
Team Member: Kirsty
5.0

I thought “please treat Kirsty as what she is - simply the best!” If you don’t then I will offer her a job in ‘my’ industry...

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Christoph for such a great review. Kirsty is a fantastic hairdresser we know we are very lucky! Thank you for your loyalty while you were in Guernsey and best wishes for your move back to Switzerland. Many thanks Charlotte

Just great!

Christoph Walker
17th Dec 2017
Team Member: Kirsty
5.0

I thought “please treat Kirsty as what she is - simply the best!” If you don’t then I will offer her a job in ‘my’ industry...

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Christoph for such a great review. Kirsty is a fantastic hairdresser we know we are very lucky! Thank you for your loyalty while you were in Guernsey and best wishes for your move back to Switzerland. Many thanks Charlotte

Christmas haircut

Kate
17th Dec 2017
Team Member: Charlotte
5.0

Brilliant as usual, fitted me in due to a cancellation as I always leave it to the last minute!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Kate for such a great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

My hair

Jakki Keys-Massey
16th Dec 2017
Team Member: Charlotte
5.0

Charlotte is just fab I always come out of the salon feeling a million dollars

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Jakki for such a fantastic review. We appreciate your loyalty and look forward to welcoming you back to the salon soon. Many thanks Charlotte

Excellent!

Niamh Ryan
15th Dec 2017
Team Member: Meghan
5.0

Fantastic job. Very happy with cut and colour. Thanks.

Service
Value
Result
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Response from TONI&GUY Guernsey

Thank you Niamh for such a fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Review

Paul Wright
13th Dec 2017
Team Member: Kirsty
5.0

Great service and cut as usual.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Paul for such a great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Cut and blow dry

Lynne marquis
8th Dec 2017
Team Member: Meghan
5.0

Cut was exactly what I wanted love it. Meghan was very good and very friendly. Will defo be booking with her again

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Lynne for such a great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Relaxing afternoon

Sarah Mead
8th Dec 2017
Team Member: Charlotte
5.0

Lovely colour today . Thank you Charlotte

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Sarah for such a great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Salon Experience

Christine Gill
6th Dec 2017
Team Member: Sharna
5.0

Very pleased with attention to detail and end result...always made to feel welcome as the ambience is relaxing!?

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Value
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Response from TONI&GUY Guernsey

Thank you Christine for such a great review & for the delicious chocolates, so thoughtful of you. We look forward to welcoming you back to the salon soon. Have a fantastic holiday. Many thanks Charlotte

Hair cut

Jason chan
6th Dec 2017
Team Member: Kirsty
5.0

Great cut ,lovely lady

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Jason for such a great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Semi permanent hair colour

Vikki De Jersey
5th Dec 2017
Team Member: Meghan
5.0

I came in with the idea of dying my hair, Meghan listened to what I wanted and offered suggestions and ideas to make a unique look. The end result is amazing I’m so happy with it.

Service
Value
Result
Cleanliness
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Response from TONI&GUY Guernsey

Thank you Vikki for such a fantastic review. I will pass your comments on to Meghan. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Excellent Service

Shelley
30th Nov 2017
Team Member: Sharna
5.0

Always receive such a great colour from sharna! Makes you feel so welcome and at ease! All the staff in there are so nice and friendly! Thanks for the continued great colour and service you offer!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Shelley for such a fantastic review! We really appreciate your loyalty & look forward to welcoming you back to the salon soon. Many thanks Charlotte.

Very good

Manoela
30th Nov 2017
4.5

I had a lovely appointment

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Manoela for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Colour regrowth

Cindy Hawser
29th Nov 2017
Team Member: Charlotte
5.0

I explained what colour I wanted and I was very pleased with the results and deafly coming back again

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Cindy for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte.

Review

Lucy J
29th Nov 2017
Team Member: Kirsty
5.0

Always a great service and lovely team. Very happy customer :)

Service
Value
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Response from TONI&GUY Guernsey

Thank you Lucy for the great review. We look forward to welcome you back to the salon soon. Many thanks Charlotte

Salon experience

Theresa Lenfestey
25th Nov 2017
Team Member: Sharna
5.0

Lovely chat and service as usual

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Theresa for the great review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte.

Hair colour

Julie Mair
23rd Nov 2017
Team Member: Charlotte
5.0

Excellent as always, Charlotte is very professional and very approachable. She is also lovely and a treat to see her. As well as coming away with a perfect colour.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Julie for such a lovely review. It is always a pleasure to see you too. We look forward to welcoming you back to the salon again soon. Many thanks Charlotte.

Excellent cover for illness

Denise Ozanne
22nd Nov 2017
5.0

I am really sorry that Sharna is unwell but Charlotte and Kirsty did a brilliant job fztting me in. Thank you

Service
Value
Result
Cleanliness
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Response from TONI&GUY Guernsey

Thank you Denise for the great review and for being so understanding. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Happy Hair in Guernsey ?

Gaynor laird
18th Nov 2017
Team Member: Kirsty
5.0

A really lovely hairdresser with the added bonus that she does great hair cuts! Thank you again for another wonderful trip to your salon

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Gaynor for the fantastic review, I will pass your comments on to Kirsty! We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Hair

Anonymous
16th Nov 2017
Team Member: Charlotte
4.5

Always friendly, professional and never disappointed with my colour. Excellent.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you for taking your time to give us such a fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Hair dye

Alice Marshall
16th Nov 2017
Team Member: Charlotte
5.0

Amazing service and a great cup of tea x friendly and welcoming as always

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Alice for the fantastic feedback, we look forward to welcoming you back to the salon soon. Many thanks Charlotte

Amazing

Elena
16th Nov 2017
Team Member: Charlotte
5.0

Amazing professional and amazing person , always a pleasure

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank Elena for the fantastic review, we really appreciate your loyalty and look forward to welcoming you back to the salon soon. Many thanks Charlotte

Toni & Guy Guernsey

Karenjenglish
15th Nov 2017
Team Member: Sharna
5.0

No fuss friendly and professional

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Karen for the great feedback. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Wash, cut and blow dry

Megan renouf
13th Nov 2017
Team Member: Sharna
5.0

Sharna did my hair beautifully!!! It's the first time I've walked out of a hairdressers more than pleased with my hair (first time at Toni and Guy). She did not rush and showed me how to curl my hair for when I'm at home. Will definitely return!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Megan for the fantastic review, I will pass your comments on to Sharna. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Feeling fabulous

Fran Fernandez
11th Nov 2017
Team Member: Charlotte
5.0

Arrived feeling knackered left feeling fabulous xxx

Service
Value
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Atmosphere
Response from TONI&GUY Guernsey

Thank you Fran for the great review, we always look forward to your visits. Many thanks Charlotte.

excellent hairdresser

tracey
9th Nov 2017
Team Member: Kirsty
5.0

Kirsty did an excellent job on my hair well pleased , and will use her for my hair at all times , and will recommend kirsty to my friends

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Tracey for the fantastic review and for recommending Kirsty to your friends. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Gents haircut

Jason chan
1st Nov 2017
Team Member: Courtney
5.0

Great service, very professional and freindly and love the cut !

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Jason for the great review, we look forward to welcoming you back to the salon soon. Many Thanks Charlotte

Excellent

Katie Sebire
28th Oct 2017
Team Member: Kirsty
5.0

Up style was gorgeous.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Katie for the fantastic review, we look forward to welcoming you back to the salon soon. Many thanks Charlotte

Today haircut

Susan down
27th Oct 2017
Team Member: Courtney
4.5

Brilliant, great service looks good my husband is happy

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Sue for the great review, we look forward to welcoming you back to the salon soon. Many thanks Charlotte

Feeling fabulous

Fran Fernandez
26th Oct 2017
Team Member: Charlotte
5.0

Feeling fabulous after colour cut and keratin treatment! Lovely service as always and managed to fit me in despite staff illness - much appreciated ?

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Fran for the fantastic review. We look forward to welcoming you back to the salon again soon. Many thanks Charlotte

Stylisr

Ann cox
21st Oct 2017
Team Member: Sharna
5.0

I had a new haircut (longer hair to shorte) and was thrilled with the cut

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Ann for the fantastic review, I will pass this on to Sharna. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Fab

Julia
20th Oct 2017
Team Member: Sharna
5.0

Really happy -lovely cut and colour

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Julia for the fantastic review. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Brilliant as ever :)

Denise
14th Oct 2017
Team Member: Sharna
5.0

Sharna is brilliant because she knows my hair better than I do. I always value her advice.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Denise for the fantastic review, we look forward to welcoming you back to the salon soon. Many thanks Charlotte

Lesson Learned

Anonymous
14th Oct 2017
Team Member: Charlotte
5.0

I did not go to the salon for a cut today (just a blow dry) but Charlotte very diplomatically advised me that the 'stylist' that recently cut my hair (not T&G) had cut it very badly at the back. She showed me and I was mortified. Charlotte did her utmost to rectify it but it will take a couple more cuts to correct it. She was extremely helpful and I am very grateful. Thank you Charlotte :)

Service
Value
Result
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Response from TONI&GUY Guernsey

Thank you for the great review, I am pleased we were able to help. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Coloring

Theresa Lenfestey
14th Oct 2017
Team Member: Sharna
5.0

As usual lovely service

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Theresa for the great review, we look forward to welcoming you back to the salon soon. Many thanks Charlotte

Excellent

Jen Henderson
13th Oct 2017
Team Member: Courtney
4.5

Lovely friendly and relaxing environment and extremely happy with result, will be back??

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Jen for the great review, we look forward to welcoming you back to the salon soon. Many thanks Charlotte

Crown and parting highlights

Sally barrett
13th Oct 2017
Team Member: Courtney
5.0

Courtney is a delight and very friendly as always. Great colour. Hairwashing experience was not as good as it normally is here. The girl gave the impression she didn’t want to do it and once Courtney left rushed the process with no usual head massage.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Sally for your review, I am glad to hear you are happy with your colour, my apologies that your hair washing experience was not up to our usual standard. I will pass this feedback on and hope to welcome you back to the salon soon to deliver our usual high standard of service. Many thanks Charlotte

Hair Today!

Sandra Martel-Dunn
12th Oct 2017
Team Member: Sharna
5.0

So happy with my cut and blow dry today. Sharna is a highly accomplished professional with a warm and welcoming approach. She is a talented "cutter" and my hair and I are eternally grateful!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Sandra for the fantastic review, I will pass this onto Sharna. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Regular cut and blow

Christine Gill
12th Oct 2017
Team Member: Sharna
5.0

I am growing the layers out of my hair at present...Sharna gives me the professional advice to achieve this!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Christine for the great review, we look forward to welcoming you back to the salon soon. Many thanks Charlotte

Regular color refresh

Christine Gill
12th Oct 2017
Team Member: Charlotte
5.0

As ever, I get absolute 5 star treatment the minute I walk through the door...I always walk out 100% satisfied ?

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Christine for the fantastic review, we look forward to welcoming you back to the salon soon. Many thanks Charlotte

Super as always

Madeleine Cutts-Watson
12th Oct 2017
5.0

You don’t need a review from me being a regular for so many years , Sharna is an excellent cutter, everyone is nice and I always enjoy coming in and having a good chat at the same time., would not go anywhere else!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Maddy for the fantastic review and also for your loyalty. We look forward to welcoming you back to the salon soon. Many thanks Charlotte

Haircut

Anonymous
9th Oct 2017
Team Member: Courtney
5.0

Courtney made me feel very relaxed and styled my hair just as I asked. Great experience...thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you for the great review, we look forward to welcoming you back to the salon soon. Many thanks Charlotte

Happy ?

Jude Marquis
9th Oct 2017
Team Member: Courtney
5.0

I love my haircut, thank you so much. I will be back soon for my next cut. Courtney is very friendly and chatty. She knew exactly how I wanted my hair cut and styled.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Jude for the fantastic review, we look forward to welcoming you back to the salon soon. Many thanks Charlotte

Fantastic

Barnaby
9th Oct 2017
Team Member: Sharna
4.5

Fantastic, professional, personable

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Barnaby for the great review, we look forward to welcoming you back to the salon soon. Many thanks Charlotte

Amazing

Anonymous
9th Oct 2017
Team Member: Sharna
5.0

Terrified to have all my hair cut off but Sharna was amazing!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you for the great review, we look forward to welcoming you back to the salon soon. Many thanks Charlotte

Review from 5/10/17

Sandra Stone
7th Oct 2017
Team Member: Sharna
5.0

I've been to Sharna a couple of times now, both times for a change of hair colour and a cut. Sharna is incredibly helpful, talks things through, comes up with great ideas and most importantly gives you time. I've left on each occasion happy. Thanks Sharna, you are a massive credit to T&G

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Sandra for the fantastic review, we look forward to welcoming you back to the salon soon. Many thanks Charlotte

Great haircut and colour

Aggie
3rd Oct 2017
Team Member: Charlotte
5.0

As always fabulous treatment! Great haircut! Highly recommend!!!
I need to mention Sharna as well, she is just amazing!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Aggie for the great review, we look forward to welcoming you back to the salon soon. Many thanks Charlotte

Great!

Sarah Walsh
30th Sep 2017
Team Member: Courtney
5.0

Courtney went the Extra mile to get my hair cut and dyed! Fab

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Sarah for the great review, we look forward to welcoming you back to the salon soon. Many thanks Charlotte

Good

Graham Duerden
30th Sep 2017
Team Member: Courtney
5.0

Great work

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Guernsey

Thank you Graham for the great reveiw, we look forward to welcoming you back to the salon soon. Many thanks Charlotte

Leave a review »
About us

TONI&GUY Guernsey have held a prominent position in St Peter Port since opening in 1998. Franchisee Charlotte Nettle and her team are dedicated to providing their clients with the highest standards of customer service and the ultimate salon experience.

As a salon we pride ourselves on providing a professional and friendly serviceand emulate the TONI&GUY ‘catwalk-to-client’ philosophy- salon stylists have worked with the TONI&GUY team at London Fashion Week in February 2011 bringing seasonal hair trends to the team and her clients. Franchisee Charlotte holds the prestigious Wella Master Colour Expert Award- her experience and creativity ensures the salon colour technicians are up to date with the latest colour services and techniques.

We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry. Our wide range of haircare products include label.m, GHD and Wella Care and Styleto keep your hair salon perfect until your next visit.

AWARDED PERFECT SALON STATUS 2012