Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

Read more...

Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
608 verified reviews
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Value
Result
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Atmosphere
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Mrs

Anonymous
17th Dec 2024
Team Member: Martha
5.0

Excellent as always!

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Hair journey!

Rachel Allen
29th Nov 2024
Team Member: Sarah
4.5

Sarah is always a pleasure to visit. Her knowledge and ability has really made a difference to my hair over the last 6 months. Thank you Sarah.

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Response from Saks Hair Chester

Hi Rachel,

Thank you so much for taking the time to leave such a sweet review about Sarah! We are so happy to hear that your visits with her have been a pleasure and that her skills and expertise have had a positive impact on your hair. We are lucky to have such a talented and dedicated team member like Sarah.

We will be sure to pass along your kind words to her and we look forward to seeing you again soon!

Best,
The Team at Saks Hair Chester

Curly Cut

Ruth Farrington
27th Nov 2024
Team Member: Danielle
4.5
Appointment verified by SaloniQ Software

Great cut, very experienced with thick, curly hair

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Response from Saks Hair Chester

Dear Ruth,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with us and that you were happy with your cut. Our team always strives to provide the best service to our clients, especially when it comes to dealing with thick, curly hair. We are glad that our experience in this area showed. Your satisfaction means a lot to us and we look forward to seeing you again soon.

Thank you for choosing us to take care of your hair needs.

Best,
The Saks Hair Chester team

Great experience

Janet Kay
25th Nov 2024
Team Member: Nikki
5.0

Brilliant colour and cut as always!!

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Response from Saks Hair Chester

Hello Janet Kay,

Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that you are happy with your colour and cut, as we always strive to provide excellent service to our clients. Your satisfaction means a lot to us.

We appreciate your continued support and we look forward to welcoming you back in the future for more pampering and great hair days.

All the best from the team at Saks Hair Chester.

Excellent service.

Eileen Smith
19th Nov 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

As always, Danielle provided an excellent and very professional service. Her attention to detail and dedication to her work are outstanding. She's a star.

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Response from Saks Hair Chester

Hi Eileen,

Thank you so much for your lovely review! We agree, Danielle is definitely a star and we're lucky to have her on our team. We're thrilled to hear that she provided you with excellent and professional service, as we strive to do so for all of our valued clients.

We're glad you noticed her attention to detail and dedication to her work - Danielle takes great pride in her craft and we're happy to hear it shows through in her services. We look forward to seeing you again soon for another top-notch experience.

Best,
The team at Saks Hair Chester

Lovely atmosphere

Nikki Welch
14th Nov 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle always makes me so welcome I never feel rushed you feel like she's just there for you.
Danielle is honest with her advise and explains herself very well.
I have been going to saxs for a little over a year now
I have a balliage with 3 colours but done differently each time
I will be honest it's expensive but just the same as other salons but less than most.

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Response from Saks Hair Chester

Hi Nikki, we are delighted to hear that you always feel welcome and never rushed when you visit our salon. Danielle always strives to provide the best service for our clients and we are glad she has been able to meet your expectations. We appreciate your kind words about her honesty and expertise in her work.
We are happy to have you as a regular client for over a year now and we are grateful for your loyalty to our salon. Our aim is to provide exceptional services at competitive prices. Thank you for choosing us and trusting us with your hair.
We hope to see you again soon for your next balayage with a twist! Best regards, the team at Saks Hair Chester.

Brilliant

Katie
14th Nov 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

How lovely to have a stylist who has confidence to suggest new ideas, I felt so comfortable with Danielle and I knew I was in safe hands! Thank you Danielle

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Response from Saks Hair Chester

Hi Katie,

Thank you so much for leaving us such a wonderful review! We're thrilled to hear that you had a great experience with our stylist, Danielle. We pride ourselves on providing a comfortable and safe environment for our clients, so it's lovely to know that Danielle was able to make you feel at ease and suggest new ideas for your hair.

We'll be sure to pass on your kind words to Danielle and the rest of the team. We can't wait to see you again and help you achieve your desired look.

Warm regards,

The Saks Hair Chester team

Great service

Emily
14th Nov 2024
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

Martha is always really friendly and nice to talk to and does a brilliant job cutting and styling my hair to a high standard

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Response from Saks Hair Chester

Hi Emily,

Thank you for taking the time to leave a review for us. We are delighted to hear that you had a great experience with Martha and that she provided you with a high standard cut and style. We always strive to make our clients feel welcomed and comfortable during their visit with us. We appreciate your kind words and we look forward to seeing you at our salon again.

Warm regards,
The team at Saks Hair Chester

Always amazing

Anonymous
9th Nov 2024
Team Member: Ellie May
5.0

The best 😊

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Response from Saks Hair Chester

Hi there!

Thank you so much for your positive review! We are thrilled to hear that you had a great experience at our salon. Our team works hard to provide the best service and it's always lovely to receive such feedback.

We hope to see you again soon for another pampering session! Take care and have a wonderful day.

Best regards,
The team at Saks Hair Chester

Toner & Trim

Lisa Davies
9th Nov 2024
Team Member: Martha
4.5
Appointment verified by SaloniQ Software

Martha was lovely as always , all done in an hour , great results

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Response from Saks Hair Chester

Hi Lisa,

Thank you so much for taking the time to share your experience with Martha at our salon. We're thrilled to hear that you had a lovely visit and that Martha was able to achieve great results for you in just an hour. We appreciate your kind words and will be sure to pass them along to Martha.

We hope to see you again soon for another wonderful salon experience!

Best regards,
The team at Saks Hair Chester

Fab colour/cut/blowdry

L Wilkinson
7th Nov 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle has transformed my hair since I started going to her, and I really don’t want to go to anyone else now. She’s always welcoming with a smile too, thank you

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Response from Saks Hair Chester

Hi L Wilkinson,

Thank you so much for leaving this lovely review for us! We are thrilled to hear that Danielle has been able to transform your hair and that you enjoy your experience at our salon.

We truly appreciate your loyalty and trust in Danielle's skills. Our team is always dedicated to making our clients feel welcome and leaving with a smile. Thank you for choosing us.

Looking forward to seeing you again at Saks Hair Chester.

Best,
The Team at Saks Hair Chester

Excellent hair salon

Julie Taylor
4th Nov 2024
Team Member: Nikki
5.0

Another great hair colour and cut

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Response from Saks Hair Chester

Dear Julie Taylor,

Thank you for taking the time to leave us such a lovely review! We are delighted to hear that you had another great experience with your hair colour and cut at our salon.

Our team works hard to ensure that all of our clients leave feeling happy and satisfied with their hair. We appreciate your kind words and your continued support.

We look forward to welcoming you back to our salon for your next hair appointment.

Best regards,
The Team at Saks Hair Chester

BEST SALON EVER

Lola Murray
31st Oct 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Every single time i leave my hair appointment i am so happy, Erin does it so well she is very talented. I definitely recommend coming here it is worth every penny xoxo

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Response from Saks Hair Chester

Hi Lola,

Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you are consistently happy with your hair appointments and that Erin's talent shines through in her work.

We truly value your recommendation and are grateful for your loyalty to our salon. Your satisfaction is our top priority and we are delighted to know that it is worth every penny for you.

We can't wait to see you again soon and continue providing you with exceptional hair services. Thank you for choosing our salon and for being such a wonderful client!

Warmly,
The Saks Hair Chester Team

Excellent colour and cut

Katherine Prince
31st Oct 2024
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Fantastic salon, great atmosphere, best cut and colour I've ever had.

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Response from Saks Hair Chester

Hi Katherine,

Thank you so much for taking the time to leave us such a positive review! We are so glad to hear that you had a fantastic experience at our salon and that you loved your cut and colour. Our team works hard to create a welcoming atmosphere for all our clients, so we're thrilled to know that you enjoyed it.

We always strive to provide the best services for our clients, and we are grateful that you chose us for your hair needs. We look forward to seeing you again soon and ensuring that you leave feeling just as happy with your hair!

Best wishes,
The team at Saks Hair Chester

hair colour

Anonymous
31st Oct 2024
Team Member: Danielle
5.0

love her to bits she like a big sister to me she gives good advice I’ll recommend her to anyone

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Response from Saks Hair Chester

Dear valued customer,

Thank you so much for your lovely words about our salon and the team member who has been like a big sister to you. We are grateful for your kind recommendation to others as well! At Saks Hair Chester, our top priority is creating a warm and welcoming environment for our clients to feel comfortable and taken care of. We appreciate you taking the time to share your positive experience with us. Our team member is truly exceptional and we are lucky to have her. We look forward to seeing you again soon and continuing to provide you with the best service possible.

Thank you again for your support!

Best regards,
The team at Saks Hair Chester

Amazing service

Paige Clarke
30th Oct 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Amazing service as always. Erin always has a smile on her face and even during a consultation, she takes all the time you need to talk through what you want and how it's expected to come out. You feel comfortable and taken care of from the moment you sit in her chair.
100% my go to from now on, very professional and the results are amazing

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Response from Saks Hair Chester

Dear Paige,

Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience at our salon with our stylist, Erin. It means a lot to us that you felt comfortable and taken care of from the moment you sat in her chair. Our team at Saks Hair Chester always strives to provide professional and top-notch services, and we are glad that we met your expectations.

Erin is indeed a talented member of our team, and we are glad that she took the time to understand your needs and deliver fantastic results. We will make sure to pass on your kind words to her. Thank you for choosing us as your go-to salon.

Best regards,

The Team at Saks Hair Chester

Cut and style

Deb Konings
29th Oct 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Always a pleasure. Sarah always gets my curly hair nice and straight.

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Response from Saks Hair Chester

Hi Deb,

Thank you for taking the time to leave us a review. We're delighted to hear that you had a pleasant experience with us and that Sarah was able to give you the desired look for your curly hair. We take pride in our stylists' ability to cater to the unique needs of each client. We hope to continue providing you with excellent service and beautiful results at each visit. Thank you for choosing us and we look forward to seeing you again soon!

Best,
The Saks Hair Chester team

Amazing colour and style

Lorraine Jones
28th Oct 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin is an amazing stylist. I had a colour refresh and much needed trim. As I’m growing my hair, she advised the best amount to trim off to keep my hair healthy and I was happy with her suggestion. As a result, it looks healthy and shiny. Erin is really approachable and friendly . I’d definitely recommend her and the salon.

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Response from Saks Hair Chester

Dear Lorraine, thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had such a positive experience with Erin at our salon. It's great to know that she provided you with a perfect colour refresh and trim, while giving you helpful advice on maintaining healthy hair. We will make sure to pass on your kind words to Erin and our team. We appreciate your recommendation and hope to see you again soon. Thank you for choosing our salon. All the best, the team at Saks Hair Chester.

Haircut

Anonymous
19th Oct 2024
Team Member: Danielle
5.0

A good cut, as always

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Response from Saks Hair Chester

Dear valued customer,

Thank you for taking the time to leave a review for your recent visit to Saks Hair Chester. We are delighted to hear that you had a good cut, as always. We take pride in providing consistently excellent services to our clients.

We appreciate your loyalty and support, and we are glad that you have chosen us for your hair needs. We look forward to seeing you again soon at Saks Hair Chester.

Best regards,
The Saks Hair Chester team

Haircut

Anonymous
19th Oct 2024
Team Member: Danielle
5.0

A good cut, as always

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Response from Saks Hair Chester

Dear reviewer,

Thank you for leaving a review for our salon. We are happy to hear that you were pleased with your recent haircut at our salon. Providing quality haircuts is our top priority, and we are glad to know that we have met your expectations. We appreciate your continued support and hope to see you again soon for your next hair appointment.

Kind regards,
The team at Saks Hair Chester

I’m a new woman

Susan Brydon
11th Oct 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I am delighted with my totally new hair cut and colour - taken 10 years off me! Thank you as always

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Response from Saks Hair Chester

Hi Susan,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you are delighted with your new hair cut and color. We always strive to make our clients feel their best and it's great to know that we were able to take 10 years off you.

We appreciate your continued support and it means a lot to us. We hope to see you again soon for your next hair appointment. Don't forget, we also offer a range of other services to keep you looking and feeling fabulous.

Take care and have a wonderful day!

Best regards,
The team at Saks Hair Chester

I’m a new woman

Susan Brydon
11th Oct 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I am delighted with my totally new hair cut and colour - taken 10 years off me! Thank you as always

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Response from Saks Hair Chester

Hi Susan,

Thank you so much for your lovely review! We are thrilled to hear that you are happy with your new haircut and color and that it has taken 10 years off your appearance. It is always our goal to make our clients feel confident and refreshed.

We are grateful for your continued trust in our salon and we appreciate your kind words. We look forward to welcoming you back again soon!

Best wishes,
The team at Saks Hair Chester

Always fab

Mrs Jacqui Jaworski
5th Oct 2024
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Love my new hair and always have a good chat with Nikki. I love that whoever does your hair actually listens to your needs. Lovely vibrant salon and everyone is so friendly. Excellent tea provided too.

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Response from Saks Hair Chester

Dear Mrs. Jacqui,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you love your new hair and that Nikki is always able to give you a great chat. At our salon, we prioritize listening to our clients' needs and ensuring they leave feeling happy and confident.

We are also pleased that you enjoyed the vibrant atmosphere of our salon and that our team's friendly nature made your visit all the more enjoyable. And of course, who can resist a good cup of tea? We believe that every appointment should be relaxing and enjoyable from start to finish.

Thank you again for your kind words. We look forward to seeing you again and helping you achieve the hair of your dreams!

Best,
The team at Saks Hair Chester

The best!

Rachael Edwards
3rd Oct 2024
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire has been my hairdresser for years - genuinely wouldn’t go anywhere else, she is the absolute best. Her colour technique is just 10/10

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Response from Saks Hair Chester

Hi Rachael,

Thank you so much for taking the time to leave this lovely review for us! We are so happy to hear that you have been a loyal customer of ours for years and that Claire is your go-to hairdresser. Our team at Saks Hair Chester takes great pride in providing exceptional services and we are glad to know that Claire's colour technique has received a 10/10 from you.

We can't wait to welcome you back to our salon for your next hair appointment. Thank you for choosing us and for supporting our team.

Best,
The Saks Hair Chester team

Amazing service

Ashima Nash
2nd Oct 2024
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Great blow dry

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Response from Saks Hair Chester

Hi Ashima,

Thank you so much for taking the time to leave us a review! We're so glad to hear that you enjoyed your blow dry at our salon. Our team always strives to give our clients the best experience possible, so we're thrilled that we were able to meet your expectations.

Thank you again for your kind words, it means a lot to us! We hope to see you again soon for another great blow dry.

Best wishes from our team at Saks Hair Chester.

Amazing

Nadia Roberts
2nd Oct 2024
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

As per usual I had a lovely relaxed experience and my hair looks fresh, bouncy and bright. Thank you ☺️

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Response from Saks Hair Chester

Hi Nadia,

Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had a lovely and relaxed experience at our salon. Your hair looks fantastic and we're happy to have helped you achieve a fresh, bouncy, and bright look.

We truly appreciate your kind words and we hope to see you again soon for another fabulous hair experience!

Best,
The team at Saks Hair Chester

Cut and colour

Anonymous
1st Oct 2024
Team Member: Sarah
5.0

Excellent attention, care and consideration, as always.

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Response from Saks Hair Chester

Dear valued customer,

Thank you for taking the time to leave a review. We are thrilled to hear that you had such a positive experience at our salon. Providing excellent attention, care and consideration to our customers is always our top priority.

We are dedicated to ensuring that every visit to our salon is enjoyable and that our clients leave feeling satisfied and pampered. We appreciate your kind words and look forward to welcoming you back in the future.

Thank you for your continued support and for choosing our salon. We truly appreciate it.

Best wishes from the team at Saks Hair Chester.

Always amazing

Lauren Hiley
26th Sep 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

I will never let anyone else do my hair, a forever client of Erin’s. Thank you!

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Response from Saks Hair Chester

Hi Lauren,

Thank you so much for your lovely review! We're thrilled to hear that you had a great experience with Erin. We love having loyal customers like you and we're glad that we can be your go-to salon for all your hair needs.

We'll pass along your kind words to Erin and we can't wait to see you again for your next appointment. Our team at Saks Hair Chester values your support and we're always here to make sure you leave with beautiful hair and a smile on your face.

Take care and see you soon!

The team at Saks Hair Chester

Highlights

Heather Backstrom
21st Sep 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Fantastic as always really pleased 😁

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Response from Saks Hair Chester

Hi Heather,

Thank you so much for taking the time out to leave us a review. We're thrilled to hear that you were pleased with your visit to our salon. It's always great to have a satisfied client like you! We will make sure to pass on your kind words to our team.

We hope to see you again soon and continue providing you with fantastic experiences. Thank you for choosing us.

Best,
The Saks Hair Chester team

10/10 Every visit!

Laura Williams
21st Sep 2024
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Nikki has done my hair for a few years now, and I have never been so happy with it. I always come away with exactly what I was hoping for! SAKs is also a really warm, friendly salon, with a great team, which makes the whole experience lovely! I would never go anywhere else again!

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Response from Saks Hair Chester

Dear Laura Williams,
Thank you for taking the time to share your wonderful review with us! We are delighted to hear that you have been a loyal customer of our salon for a few years now and that Nikki has always provided you with the perfect hair you were hoping for.
At Saks Hair Chester, we strive to create a warm and friendly atmosphere so that our customers can feel comfortable and have an enjoyable experience during their visit. Our team is grateful for your kind comment and we are thrilled to have you as a loyal customer. Thank you for choosing us!
We look forward to seeing you again soon at Saks Hair Chester.
Warm regards,
The team at Saks Hair Chester

10/10 Every visit!

Laura Williams
21st Sep 2024
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Nikki has done my hair for a few years now, and I have never been so happy with it. I always come away with exactly what I was hoping for! SAKs is also a really warm, friendly salon, with a great team, which makes the whole experience lovely! I would never go anywhere else again!

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Response from Saks Hair Chester

Hi Laura,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you have been happy with your hair for the past few years with Nikki at our salon.

Our team at Saks Hair Chester strives to make every customer's experience warm and friendly, and it means a lot to us that you have noticed that. We appreciate your loyalty and are grateful to have you as a client.

We look forward to seeing you again soon and making your next visit just as enjoyable. Thank you again for your kind words.

Warmly,
The Team at Saks Hair Chester

Excellent service

Laura Oswald
18th Sep 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin is always so welcoming and friendly. I told Erin what I wanted and she delivered to a high standard. My colour looks so fresh again, and my extensions look amazing!. Thanks Erin, see you soon x

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Response from Saks Hair Chester

Hi Laura,

Thank you for taking the time to leave us such a lovely review! We are so happy to hear that you had a great experience with Erin at our salon. She always strives to make our clients feel welcome and comfortable.

It's wonderful to know that Erin was able to deliver exactly what you wanted and that you are pleased with the results. We're sure your hair looks absolutely gorgeous!

We can't wait to have you back at our salon soon, Laura. Thank you for choosing us and for your kind words. See you soon!

Best,
The team at Saks Hair Chester

Saks is the best

Ashima Nash
12th Sep 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

I got late today as I came directly from hospital and Erin immediately accommodated me knowing my needs. She is the best.

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Response from Saks Hair Chester

Hi Ashima,

It's so kind of you to leave us such a lovely review! We're glad that Erin was able to accommodate you and provide the best possible service, even though you were running late coming from the hospital. We hope everything is well with you now, and we're happy to have been a small source of comfort for you today.

Thank you once again for your kind words, they truly mean a lot to us. We look forward to seeing you again soon at our salon.

Warmly,
The team at Saks Hair Chester

Balayage and cut

Simone Schofield
12th Sep 2024
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Very experienced stylist and helpful advice.

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Response from Saks Hair Chester

Hi Simone,

Thank you so much for your kind review! We are thrilled to hear that you had a positive experience with our experienced stylist and received helpful advice. It means a lot to us that you took the time to share your thoughts.

We pride ourselves on providing top-notch services and knowledgeable recommendations to help our clients achieve their desired looks. We are grateful for the opportunity to have served you and hope to see you again soon at our salon.

Thank you again for your support and for choosing us for your hair needs.

Best,
The Team at Saks Hair Chester

Thank you so much

Monika
11th Sep 2024
Team Member: Danielle
5.0

Thank you Danielle for my hair , they looks fabulous !!
I’m always happy with the services :)

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Response from Saks Hair Chester

Hi Monika,

Thank you so much for the kind words about your experience at our salon. We're thrilled to hear that Danielle did such a great job on your hair. Our team always aims to provide top-notch services and it's great to know that you're always happy with your results. Your feedback means a lot to us and we hope to see you again soon!

Warmly,
The team at Saks Hair Chester

Love My Hair

Lorraine Jones
8th Sep 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Love my hair!
Had an appointment for root colour and finish with Erin. She is so friendly and professional and makes you feel at ease during your appointment. Erin styled my hair exactly as I wanted .

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Response from Saks Hair Chester

Hi Lorraine,

Thank you so much for taking the time to share your positive experience with us at Saks Hair Chester! It's wonderful to hear that you love your hair and had a great appointment with Erin.

We are delighted to know that Erin's friendly and professional approach made you feel at ease during your visit. We will be sure to pass along your kind words to her. It's always our goal to make sure our clients leave feeling confident and happy with their hair.

We appreciate your support and look forward to your next visit with us!

Best,
The team at Saks Hair Chester

Cut & finish

Jennie Turner
4th Sep 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

10/10. Perfect. Honest advice as always.

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Response from Saks Hair Chester

Dear Jennie, thank you so much for your glowing review! We are pleased to hear that you were happy with our services and that our honest advice was helpful. Our team strives to provide the best experience for each and every client, and it's great to know we've met that goal with you. Thank you for choosing us and we look forward to seeing you again soon! Warmly, the team at Saks Hair Chester.

10/10 outstanding!

Hannah Jones
2nd Sep 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Came in to get a cut so I could donate my hair, all the staff were so accommodating but Erin was just amazing! Genuinely lovely, talkative and making sure I was comfortable and asking if I needed anything. I’ve lived in Chester for 6 years now but I’ve never had a salon experience this good! I’ve booked to get my hair dyed with her this Thursday and I can’t wait, I’ve never had a hairdresser that seemed genuinely invested and excited about what my plans were for my hair or what I wanted doing with it so it was really happy experience.

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Response from Saks Hair Chester

Hi Hannah,

Thank you so much for taking the time to leave us a review! We are pleased to hear that you had a great experience during your recent visit. Erin is an amazing stylist and we are glad that she made you feel comfortable and taken care of during your appointment.

We pride ourselves on providing excellent service to our clients and we are happy to hear that you enjoyed your time with us. We are excited to have you back this Thursday for your hair dye appointment with Erin. We know you will love the results!

Thank you for choosing our salon and we can't wait to see you again soon.

Best regards,
The team at Saks Hair Chester

MRS

Eileen Smith
31st Aug 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Wonderful service and fantastic haircut as always. xxx

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Response from Saks Hair Chester

Hi Eileen,

Thank you for taking the time to leave us a lovely review! We're so happy to hear that you had a wonderful experience at our salon and that you love your new haircut. Our team strives to provide top-notch service to all of our clients, and we're glad that we were able to deliver that for you.

We look forward to seeing you again soon to maintain your fantastic haircut!

Warmly,
The Saks Hair Chester team

First visit at this salon

Sharon
30th Aug 2024
Team Member: Martha
5.0

First time at this salon Lovely young lady Martha very confident knows her stuff felt comfortable relaxed & reassured by her

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Response from Saks Hair Chester

Hi Sharon,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that Martha provided you with a comfortable and relaxed experience during your first visit with us. Our team takes pride in ensuring our clients feel confident and reassured in our salon.

We appreciate your kind words and look forward to seeing you again soon at Saks Hair Chester.

Best,
The team at Saks Hair Chester

Amazing cut

Ashima Nash
30th Aug 2024
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

She is amazing. Had a blow dry and hair cut today and my hair feel like heaven.

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Response from Saks Hair Chester

Dear Ashima,

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with us during your visit. Our team takes pride in providing top-notch hair services that leave our clients feeling fabulous. We are especially happy that you felt like your hair was "heaven" after your blow dry and cut.

We truly appreciate you taking the time to share your thoughts and we look forward to seeing you again at our salon. Take care!

Best wishes,
The team at Saks Hair Chester

Happy days 🙂

Deb Clinton
30th Aug 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle did a great job on my colour and cut informing me on the process every step of the way. See you next time for another challenge 😉.

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Response from Saks Hair Chester

Hi Deb,

We're thrilled to hear that Danielle did a great job on your colour and cut! Our team at Saks Hair Chester takes pride in keeping our clients informed and comfortable during their appointments, so we're so glad to hear that you had a positive experience.

We're already looking forward to seeing you for your next hair challenge 😉. Trust that Danielle will be ready to tackle it with her talent and expertise.

Thank you for choosing our salon for your hair needs, Deb. We appreciate your support!

Warmly,
The Saks Hair Chester Team

10/10

Ulla Leggett
22nd Aug 2024
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Excellent service

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Response from Saks Hair Chester

Hi Ulla Leggett,

Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you had an excellent experience at our salon. Our team takes great pride in delivering exceptional service to all of our clients.

We are so glad that you enjoyed your visit at Saks Hair Chester. Thank you for choosing us for your hair needs and we hope to see you again soon!

Warmly,
The Saks Hair Chester team

Returning Custoner

Dianne Robertson
20th Aug 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Great service so much friendliness k it’s exactly what I need that’s why I come back again and again and I travel 1 1/2 to go there
Staff are all amazing first class would highly recommend there

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Response from Saks Hair Chester

Dear Dianne,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you have been pleased with our service and that our team's friendliness has made you want to keep coming back to us.

We truly appreciate that you are willing to travel to visit us, it means a lot to us. We strive to provide first-class service to all of our clients, and we are happy to hear that this has been your experience with us.

Thank you again for recommending us, it means a lot to our team. We are looking forward to your next visit.

Best wishes,

The team at Saks Hair Chester

Hair cut

Anonymous
19th Aug 2024
5.0

Martha was great in talking through what I wanted and the style was great - thank you!

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Response from Saks Hair Chester

Hi there,
Thanks so much for taking the time to leave a kind review about your recent visit with Martha at our salon. We're so happy to hear that you were pleased with the style she gave you and that she took the time to thoroughly understand your desired look. We'll be sure to pass along your kind words to her.
Thank you again for choosing our salon and for your feedback. We hope to see you again soon.
Warmly,
The team at Saks Hair Chester

Excellent hair salon

Julie Taylor
19th Aug 2024
Team Member: Nikki
5.0

Another great visit to Sakes today, I'm really pleased with my hair and the service I received. Nikki is very knowledgeable and an excellent hairdresser

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Response from Saks Hair Chester

Hi Julie,

Thanks for taking the time to leave us a review. We are thrilled to hear that you had another great visit to our salon and that you were pleased with both your hair and the service you received. We will be sure to pass on your kind words to Nikki, she is truly a valuable member of our team and we are lucky to have her.

Your satisfaction is our top priority and we are so glad to hear that we were able to meet your expectations. We look forward to your next visit and being able to provide you with another fantastic experience.

Best,
The Team at Saks Hair Chester

Fab

Ali Chidlow
16th Aug 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

As always Sarah worked her magic to sort my hair out. I 100% trust her so am happy to take her advice and to leave her do whatever she thinks is best. She’s also a very lovely person. Thanks Sarah!!!

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Response from Saks Hair Chester

Hi Ali Chidlow,

Thank you so much for taking the time to leave such a positive review about your recent visit with Sarah. We're delighted to hear that she was able to "work her magic" and sort out your hair. Our team at Saks Hair Chester strives to provide exceptional service and make our clients feel comfortable and confident during their appointments.

We're thrilled that you trust Sarah and are happy to take her advice. She truly is a talented stylist and a lovely person. We will be sure to pass along your compliments to her.

Thank you for choosing Saks Hair Chester. We can't wait to see you again soon!

Best,
The team at Saks Hair Chester

Hair colour consult

Shalini Maran
14th Aug 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I can in today for a colour consultation and patch test. Sarah was lovely and thorough, she was knowledgeable which I appreciated as someone who is not used to colouring my hair. She reassured me and the choices available to me which I appreciated. While short, the consultation made me feel informed and I am looking forward to my appointment next week. All the staff were lovely and looked happy and relaxed. Great service

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Response from Saks Hair Chester

Hi Shalini, thank you for taking the time to write such a lovely review! We are delighted to hear that you had a positive experience during your colour consultation and patch test with Sarah. Our team takes great pride in their knowledge and expertise, and we are so glad that you felt reassured and informed during the process. We are excited to see you next week for your appointment and can't wait to give you the best service possible. Thank you for noticing the happy and relaxed atmosphere at our salon, we always strive to create a welcoming environment for our clients. See you soon! Warm regards, the team at Saks Hair Chester.

Very happy

Susan Brydon
14th Aug 2024
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

I am delighted with the colour of my hair and the whole experience today. Friendly and professional. Thank you

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Response from Saks Hair Chester

Hi Susan,

Thank you so much for the lovely review! We are thrilled to hear that you are delighted with the color of your hair and that you enjoyed your experience with us. At our salon, we strive to provide both a friendly and professional atmosphere for our clients.

It was a pleasure having you at our salon and we truly appreciate your kind words. We hope to see you again soon and continue to exceed your expectations.

Best regards,
The team at Saks Hair Chester

Claire is a genius!!

Sammy-Jo Palfrey
14th Aug 2024
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

AMAZING!!!!! ✨
Honestly so thrilled with the result! Everyone was very friendly and welcoming in the salon, had a cuppa made for me, treated like a queen! I went in with some real mad hair from previous failed at home bleaches, then a lot of dark root growth and Claire worked wonders and has done an incredible job. Highly recommend to go here, never thought my hair would look so pretty!! Thank you all! ❤️ -Sam

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Response from Saks Hair Chester

Hi Sammy-Jo, thank you so much for taking the time to leave such a lovely review of your experience at our salon. We're over the moon to hear that you were amazed with the end result - that's exactly what we strive for with every client! We're glad you felt welcomed and pampered during your visit - that's the Saks experience we aim to provide. We're thrilled that Claire was able to work her magic and give you the beautiful hair you deserve. Thank you for recommending us and we truly appreciate your support. Take care and we hope to see you again soon for another fabulous hair day. ❤️ - The team at Saks Hair Chester