Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

Read more...

Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.91
639 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Amazing Experience

Laura Callaghan
19th Feb 2018
5.0
Appointment verified by iSalon Software

Not only has the cut and finish amazing leaving my hair feeling fresh and great, but hairdresser Jay was a delight and had a great experience. First time there and will certainly be returning

Service
Value
Result
Cleanliness
Atmosphere

New to Chester

Sam Proffitt
17th Feb 2018
5.0
Appointment verified by iSalon Software

Really pleased having just moved to Chester. Calvin was fabulous. Many thanks sam

Service
Value
Result
Cleanliness
Atmosphere

Hair appointment

Anonymous
17th Feb 2018
5.0

As always brilliant !! Thank you Nicki . Love my hair

Service
Value
Result
Cleanliness
Atmosphere

Fab

Rebecca Richards
15th Feb 2018
5.0
Appointment verified by iSalon Software

Love the cut and can’t wait to return for my colour. Salon and staff are really nice

Service
Value
Result
Cleanliness
Atmosphere

fab

Jackie Smith
13th Feb 2018
5.0
Appointment verified by iSalon Software

Struggle with hair cuts as I have curly hair and everything that makes life difficult. She listened and didn't fob me off and it looks and feels great.

Service
Value
Result
Cleanliness
Atmosphere

Beautiful Hair Every Time

Natalia Flynn
10th Feb 2018
5.0
Appointment verified by iSalon Software

Saks is a salon where you get an outstanding level of specialists, products, and service. It feels like seeing in a family every time you cone to get it out fair done. They stuff are all very friendly and welcoming. They know their customers well and always go out of their way to accommodate your request. A bit on a pricy side, but the products they use are all high end and the quality is top notch, hence justifies the price. I’m a client of 10 years now and have never been disappointed.

Service
Value
Result
Cleanliness
Atmosphere

Thank you

Joy Merryweather
10th Feb 2018
5.0
Appointment verified by iSalon Software

Thank you Clare. Fab colour and cut and I love the new salon too! X

Service
Value
Result
Cleanliness
Atmosphere

Amazing hair salon!

Suzanne Bateman
9th Feb 2018
5.0
Appointment verified by iSalon Software

I went to Saks for a hair colour change. I had made a absolute state of my hair and I thought it would be impossible to change. Saks reassured me they would do what ever they could to get my hair back brown, and they did! They took just under 4 hours and got my hair perfect. I couldn’t thank the staff enough for what they did for me. I love my hair and I will definitely be returning to Saks!!

Service
Value
Result
Cleanliness
Atmosphere

Brilliant!

Stephanie Beddoes
8th Feb 2018
5.0

After having a terrible experience at a different salon in Chester, I came to Saks today to fix what the previous lady had done! Saks was brilliant, I had a lovely lady Jay sort my hair out and I love it! Made my hair exactly how I wanted and even gave me £10 off as a new salon offer. Already booked in for another haircut in March & would highly recommend to anyone. Excellent service!

Service
Value
Result
Cleanliness
Atmosphere

Brilliant!

Stephanie-doyle Beddoes
8th Feb 2018
5.0
Appointment verified by iSalon Software

After having a terrible experience at a different salon in Chester, came here today to fix the state the previous lady left it in! Jay was brilliant and sorted my hair out perfectly. The whole experience was great, lovely staff and even got £10 off my visit as a new salon offer. Already booked in for another haircut and some highlights in March! Would highly recommend!

Service
Value
Result
Cleanliness
Atmosphere

Today

Dianna Parkinson
2nd Feb 2018
5.0
Appointment verified by iSalon Software

Lovely new salon with the sun shining through the windows. No more dark Watergate Street. Usual drinks and biscuits and kind staff.

Service
Value
Result
Cleanliness
Atmosphere

New location

Anonymous
29th Jan 2018
4.0

Great new location. Brilliant cut as always thanks Nikki

Service
Value
Result
Cleanliness
Atmosphere

New salon first visit

Laura Kay
28th Jan 2018
5.0
Appointment verified by iSalon Software

Fab new set up, great feel in the salon.
Really happy with the ever so subtle yet new effect.
Nikki is always up for the colour challenge and translates my not-so-eloquent descriptions perfectly
Hair feels great too
Spa-like relaxing set up at the wash area, with big windows and tree views, although the temp at the was cooler and laying back would be nice to have a rug over you especially with all the treatments.

Service
Value
Result
Cleanliness
Atmosphere

Great new place

John Lees
27th Jan 2018
5.0
Appointment verified by iSalon Software

Great new place

Service
Value
Result
Cleanliness
Atmosphere

Top class in every way

Lynda Briers
24th Jan 2018
5.0
Appointment verified by iSalon Software

The new salon is lovely and we wish you every success it’s always a pleasure at Saks great hair and a decent cup of tea. The staff are incredibly friendly and helpful I cannot image going anywhere else people ask me were I git my hair done so that’s good enough for me x

Service
Value
Result
Cleanliness
Atmosphere

Fantastic cut

Lucy Grant
19th Jan 2018
5.0
Appointment verified by iSalon Software

Stacey always does a brilliant cut that’s easy to style at home and keeps its shape. You can’t go wrong at SAKS!

Service
Value
Result
Cleanliness
Atmosphere

Fab!

Karin Phelan
9th Jan 2018
5.0
Appointment verified by iSalon Software

Friendly relaxed atmosphere, great cut & blow dry by Nicky

Service
Value
Result
Cleanliness
Atmosphere

Nina & Lucas

Nina Ford
24th Dec 2017
5.0
Appointment verified by iSalon Software

We love our experience every time.
Thank you for a fab year of cool hair doo's and chat with good laughs. Xx

Service
Value
Result
Cleanliness
Atmosphere

Cleaner

Patricia Fedorwicz
21st Dec 2017
5.0
Appointment verified by iSalon Software

Im verry satysfation great job ;)

Service
Value
Result
Cleanliness
Atmosphere

Amazing

Victoria Pheasey
20th Dec 2017
5.0
Appointment verified by iSalon Software

Jon was as professional as ever, the colour is lovely and the cut as always is faultless. He also sold me a couple of products to manage my hair. Very helpful and friendly

Service
Value
Result
Cleanliness
Atmosphere

Lovely relaxing experience

Joanne Curtis
17th Dec 2017
5.0
Appointment verified by iSalon Software

Love the massage chair and head massage. Good coffee. Friendly staff too

Service
Value
Result
Cleanliness
Atmosphere

perfect every time

Krisha Jones
9th Dec 2017
5.0
Appointment verified by iSalon Software

Nicky + her staff are incredibly welcoming + accommodating + they are all very creative + skilled.

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry by Jon

Carole Stratton
8th Dec 2017
5.0

Great cut and blow dry

Service
Value
Result
Cleanliness
Atmosphere

Amazing Stylist

Tessa Slater
7th Dec 2017
5.0

Very pleased with my hair colour and curly blow dry. Jon is an amazing stylist.

Service
Value
Result
Cleanliness
Atmosphere

Always a delightful experience.

Dr Sonia Chavasse
6th Dec 2017
5.0
Appointment verified by iSalon Software

A haircut at Saks Chester is always a treat from the moment you walk through the door. From the welcome you get, the coffee, the chat and most importantly the professionalism of the hair treatment and cut which is always personal and of the highest quality.

Service
Value
Result
Cleanliness
Atmosphere

Saks Chester

Nicky Abbott
4th Dec 2017
5.0
Appointment verified by iSalon Software

Had a lovely visit to the Chester Salon today, Nikki did a fantastic job on my cut and highlights. Courtney was also great washing my hair and making sure I was comfortable.

Service
Value
Result
Cleanliness
Atmosphere

First timer!

Josephine Rocca
3rd Dec 2017
5.0
Appointment verified by iSalon Software

Never having visited the salon before I was made to feel very welcome and a great cut by Jon. I shall definitely be back!

Service
Value
Result
Cleanliness
Atmosphere

Best

Hetal Vora
3rd Dec 2017
5.0

Service was excellent and very happy with the result ?

Service
Value
Result
Cleanliness
Atmosphere

Fab as usual

Jacqui Jaworski
3rd Dec 2017
5.0
Appointment verified by iSalon Software

What more can I say? Great cut, colour and chat. Lovely friendly staff. Feel 10 years younger!

Service
Value
Result
Cleanliness
Atmosphere

Colour cut and blow

Shelia Humphries
30th Nov 2017
5.0
Appointment verified by iSalon Software

John did my hair following a recommendation. If you want creativity and try something new then John is for you. I am very pleased with the colour and cut. Great little extras like a cup and saucer on a tray, massage chair make it different. Def going back in December.

Service
Value
Result
Cleanliness
Atmosphere

Today's visit

Wenda Swatridge
28th Nov 2017
5.0
Appointment verified by iSalon Software

I always enjoy my appointment.

Service
Value
Result
Cleanliness
Atmosphere

Excellent Service

Gail Williamson
25th Nov 2017
5.0

First time I had been to Saks and was so pleased with the service that I will carry on getting my haircut there, even tho I travel a distance to get there it's well worth it, Stacey is a great hairdresser the only one to get my hair the way I wanted it,she is a lovely person as are all the other staff that work there, the team make you feel very comfortable and are professional in what they do,, a really great team.

Service
Value
Result
Cleanliness
Atmosphere

Saks Chester

Anonymous
25th Nov 2017
5.0

In my opinion Saks is by far the best hairdressers in Chester.

Service
Value
Result
Cleanliness
Atmosphere

Great hair

Denise Gilani
17th Nov 2017
5.0
Appointment verified by iSalon Software

Im sp pleased with my new hair cut and colour x

Service
Value
Result
Cleanliness
Atmosphere

The Best Haircut In World

Mike Bury
17th Nov 2017
5.0
Appointment verified by iSalon Software

What more Can I say!

Service
Value
Result
Cleanliness
Atmosphere

Stacy

Demi Tsimbilakis
3rd Nov 2017
5.0
Appointment verified by iSalon Software

Brilliant haircut and service, always love how Stacy cuts my hair :) thanks!

Service
Value
Result
Cleanliness
Atmosphere

Stacey

Nia Roberts
24th Oct 2017
5.0
Appointment verified by iSalon Software

Stacey is absolutely fantastic. Her service is second to none and she is so professional. I’ve just had my cut and colour done today and I love it!!! Such a good job. Would highly recommendN

Service
Value
Result
Cleanliness
Atmosphere

Always a good experience

Teresa Watson
21st Oct 2017
5.0
Appointment verified by iSalon Software

Jon at Saks Chester always does a fantastic job. The salon is relaxed and friendly. Wouldn't hesitate to recommend.

Service
Value
Result
Cleanliness
Atmosphere

First visit to this salon

Val Lowe
20th Oct 2017
5.0
Appointment verified by iSalon Software

Really happy with my hair ?What Lovely people made to feel very welcome I will definitely be going back x

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Meera Ghedia
18th Oct 2017
5.0
Appointment verified by iSalon Software

I have had my hair cut by Jon for over a year and am always happy with the cut and finish. I have had my hair coloured and love it, I get very nervous when I have my hair cut but Jon always recommends what he thinks and listens to what I want too. I normally change salons quite a bit but have built much trust and loyalty towards SAKS Chester. The salon is lovely as well, great environment and very professional. Would highly recommend to everyone.

Service
Value
Result
Cleanliness
Atmosphere

Gem of a place

Gillian Rigby
14th Oct 2017
5.0
Appointment verified by iSalon Software

Not being local, took a chance when booking, do not regret it. Circumstances changed from my initial booking but Jon couldn't have been more accommodating, and bearing in mind the booking was for 2 this was really appreciated. The service was 1st class and will use again when in Chester. If you're local give Saks a try, Jon and Jen were fabulous.

Service
Value
Result
Cleanliness
Atmosphere

Hair has turned out amazing!

Lucy Anne Tarn
6th Oct 2017
5.0
Appointment verified by iSalon Software

Thank you so much to Jon @SaksChester! From going to a washed out blonde bayalage my hair is now an amazing autumn copper. Jon is extremely friendly and polite and has a great taste in music playlists!

Service
Value
Result
Cleanliness
Atmosphere

Great hair everytime

Jacqui
29th Sep 2017
5.0
Appointment verified by iSalon Software

Love going to see Nikki she always sorts my colour and cut so it is perfect. Everyone in the salon is really friendly and helpful. Appointments are a nice bit of me time.

Service
Value
Result
Cleanliness
Atmosphere

Lifesaver

Joy Garratt
25th Sep 2017
4.5
Appointment verified by iSalon Software

Brilliant service as always. Thank you Nikki

Service
Value
Result
Cleanliness
Atmosphere

Brilliant as always!

Deborah Chadwick
22nd Sep 2017
5.0
Appointment verified by iSalon Software

Been going to saks Chester for around 8 years now (started going when I moved to Chester for University and got a voucher at freshers fair!) and would never go anywhere else. Jon is just fabulous he always makes my experience amazing! He has been doing my hair for around 3 years now. My hair is always in great condition thanks to his honest and constructive advise. He is truly a hairdresser you can trust and will tell you if something won't work. In fact I don't even have to tell him what I want anymore I just leave it up to him and his genius :) - all the staff are truly brilliant, friendly, lovely and super accommodating. It's a high end salon with a friendly laid back feel and that to me couldn't be more perfect x

Service
Value
Result
Cleanliness
Atmosphere

Thanks Jon!

Eleanor Green
22nd Sep 2017
5.0
Appointment verified by iSalon Software

Absolutely love my colour - amazing job as always.

Service
Value
Result
Cleanliness
Atmosphere

First impressions

Jane Whitehouse
22nd Sep 2017
5.0
Appointment verified by iSalon Software

Very professional Company. Friendly atmosphere and excellent value for money. Very pleased

Service
Value
Result
Cleanliness
Atmosphere

Hair by Jon today

Susan Taylor
20th Sep 2017
5.0
Appointment verified by iSalon Software

Jon really listened and seemed to know exactly what would work with my hair. I had never had highlights before but I felt I could trust Jon and I am really pleased with the results. Many thanks. Suzanne

Service
Value
Result
Cleanliness
Atmosphere

Fabulous!

Joy Merryweather
16th Sep 2017
5.0
Appointment verified by iSalon Software

Always a really fab experience in Saks Chester. Niki and her team are always fun and welcoming! Never fault my hair every time I go. Well done guys as always

Service
Value
Result
Cleanliness
Atmosphere

Amazing

Vicky W
15th Sep 2017
5.0

Thank you for a wonderful hair cut. It was my first time at Saks Chester. I'll be back. Thank you Stacey

Service
Value
Result
Cleanliness
Atmosphere