Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

Read more...

Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
604 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Stacy

Demi Tsimbilakis
3rd Nov 2017
5.0
Appointment verified by iSalon Software

Brilliant haircut and service, always love how Stacy cuts my hair :) thanks!

Service
Value
Result
Cleanliness
Atmosphere

Stacey

Nia Roberts
24th Oct 2017
5.0
Appointment verified by iSalon Software

Stacey is absolutely fantastic. Her service is second to none and she is so professional. I’ve just had my cut and colour done today and I love it!!! Such a good job. Would highly recommendN

Service
Value
Result
Cleanliness
Atmosphere

Always a good experience

Teresa Watson
21st Oct 2017
5.0
Appointment verified by iSalon Software

Jon at Saks Chester always does a fantastic job. The salon is relaxed and friendly. Wouldn't hesitate to recommend.

Service
Value
Result
Cleanliness
Atmosphere

First visit to this salon

Val Lowe
20th Oct 2017
5.0
Appointment verified by iSalon Software

Really happy with my hair ?What Lovely people made to feel very welcome I will definitely be going back x

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Meera Ghedia
18th Oct 2017
5.0
Appointment verified by iSalon Software

I have had my hair cut by Jon for over a year and am always happy with the cut and finish. I have had my hair coloured and love it, I get very nervous when I have my hair cut but Jon always recommends what he thinks and listens to what I want too. I normally change salons quite a bit but have built much trust and loyalty towards SAKS Chester. The salon is lovely as well, great environment and very professional. Would highly recommend to everyone.

Service
Value
Result
Cleanliness
Atmosphere

Gem of a place

Gillian Rigby
14th Oct 2017
5.0
Appointment verified by iSalon Software

Not being local, took a chance when booking, do not regret it. Circumstances changed from my initial booking but Jon couldn't have been more accommodating, and bearing in mind the booking was for 2 this was really appreciated. The service was 1st class and will use again when in Chester. If you're local give Saks a try, Jon and Jen were fabulous.

Service
Value
Result
Cleanliness
Atmosphere

Hair has turned out amazing!

Lucy Anne Tarn
6th Oct 2017
5.0
Appointment verified by iSalon Software

Thank you so much to Jon @SaksChester! From going to a washed out blonde bayalage my hair is now an amazing autumn copper. Jon is extremely friendly and polite and has a great taste in music playlists!

Service
Value
Result
Cleanliness
Atmosphere

Great hair everytime

Jacqui
29th Sep 2017
5.0
Appointment verified by iSalon Software

Love going to see Nikki she always sorts my colour and cut so it is perfect. Everyone in the salon is really friendly and helpful. Appointments are a nice bit of me time.

Service
Value
Result
Cleanliness
Atmosphere

Lifesaver

Joy Garratt
25th Sep 2017
4.5
Appointment verified by iSalon Software

Brilliant service as always. Thank you Nikki

Service
Value
Result
Cleanliness
Atmosphere

Brilliant as always!

Deborah Chadwick
22nd Sep 2017
5.0
Appointment verified by iSalon Software

Been going to saks Chester for around 8 years now (started going when I moved to Chester for University and got a voucher at freshers fair!) and would never go anywhere else. Jon is just fabulous he always makes my experience amazing! He has been doing my hair for around 3 years now. My hair is always in great condition thanks to his honest and constructive advise. He is truly a hairdresser you can trust and will tell you if something won't work. In fact I don't even have to tell him what I want anymore I just leave it up to him and his genius :) - all the staff are truly brilliant, friendly, lovely and super accommodating. It's a high end salon with a friendly laid back feel and that to me couldn't be more perfect x

Service
Value
Result
Cleanliness
Atmosphere

Thanks Jon!

Eleanor Green
22nd Sep 2017
5.0
Appointment verified by iSalon Software

Absolutely love my colour - amazing job as always.

Service
Value
Result
Cleanliness
Atmosphere

First impressions

Jane Whitehouse
22nd Sep 2017
5.0
Appointment verified by iSalon Software

Very professional Company. Friendly atmosphere and excellent value for money. Very pleased

Service
Value
Result
Cleanliness
Atmosphere

Hair by Jon today

Susan Taylor
20th Sep 2017
5.0
Appointment verified by iSalon Software

Jon really listened and seemed to know exactly what would work with my hair. I had never had highlights before but I felt I could trust Jon and I am really pleased with the results. Many thanks. Suzanne

Service
Value
Result
Cleanliness
Atmosphere

Fabulous!

Joy Merryweather
16th Sep 2017
5.0
Appointment verified by iSalon Software

Always a really fab experience in Saks Chester. Niki and her team are always fun and welcoming! Never fault my hair every time I go. Well done guys as always

Service
Value
Result
Cleanliness
Atmosphere

Amazing

Vicky W
15th Sep 2017
5.0

Thank you for a wonderful hair cut. It was my first time at Saks Chester. I'll be back. Thank you Stacey

Service
Value
Result
Cleanliness
Atmosphere

Great service

Thomas Briers
6th Sep 2017
5.0
Appointment verified by iSalon Software

As always my hair is exactly as I wanted it excellent in every way x

Service
Value
Result
Cleanliness
Atmosphere

Top class

Lynda Briers
6th Sep 2017
5.0
Appointment verified by iSalon Software

As always top class and so helpful when we needed to change our appointment they went out of their way to help. Much appreciated x

Service
Value
Result
Cleanliness
Atmosphere

Colour change

Jenny Slack
6th Sep 2017
5.0
Appointment verified by iSalon Software

Stacey and gabbie were brilliant thank you so much girls

Service
Value
Result
Cleanliness
Atmosphere

Lovely work

Anonymous
4th Sep 2017
4.5
Appointment verified by iSalon Software

Great hair cut and service. Stacy is always polite and friendly. Would recommend.

Service
Value
Result
Cleanliness
Atmosphere

An excellent experience

Anthea Box
26th Aug 2017
4.5
Appointment verified by iSalon Software

Another excellent cut and finish by Stacey at Saks, Chester. Attention to detail and keen to elicit my thoughts on the cut I wanted but also providing useful suggestions of her own. A very satisfactory experience.

Service
Value
Result
Cleanliness
Atmosphere

Jon

Caroline Hyde
21st Aug 2017
4.5
Appointment verified by iSalon Software

Transforming haircut. Jon knew exactly what I wanted even though this was my first visit. Very professional. I am very pleased. I

Service
Value
Result
Cleanliness
Atmosphere

Thank you

Anonymous
17th Aug 2017
5.0

Jon is fab, always does an amazing job and the entertainment is the added bonus! Thank you x

Service
Value
Result
Cleanliness
Atmosphere

Reliable cheerful team

Lesley Fairbanks
17th Aug 2017
4.0
Appointment verified by iSalon Software

My stylist is efficient And cheerful and makes me feel comfortable whenever I have an appointment there. Am always pleased with the end result.

Service
Value
Result
Cleanliness
Atmosphere

Saks, Chester

Natalia Deriso
3rd Aug 2017
5.0
Appointment verified by iSalon Software

It is always a pleasure to go to Saks to get my hair done. Great cut, colour and service!

Service
Value
Result
Cleanliness
Atmosphere

Sound Advice

Marthese Morris
3rd Aug 2017
4.5
Appointment verified by iSalon Software

I re-visited the salon in Chester on the 31/7/17 and I had a thorough consultation from the friendly salon professionals. I was very happy with the feedback and trusted their expertise. I knew that I shall not be disappointed and the treatment and style that I had was appropriate. Well done and I shall be back in the near future. Keep up the good work and professional integrity .

Service
Value
Result
Cleanliness
Atmosphere

Very pleased

Angharad John
31st Jul 2017
5.0
Appointment verified by iSalon Software

Stacey did a wonderful job on my hair on Saturday. She managed to get the colour exactly how I imagined it to be as it had gone a bit too yellow and she worked her magic. I also had a bit of a restyle, very happy with the cut. Thank you Stacey. See you in September.

Service
Value
Result
Cleanliness
Atmosphere

Disappointing

Anonymous
29th Jul 2017
1.0
Appointment verified by iSalon Software

Running over half an hour late but not forewarned on arrival
Or I probably would have cancelled my appointment.

Service
Value
Result
Cleanliness
Atmosphere

Excellent service

Joanne Curtis
26th Jul 2017
5.0
Appointment verified by iSalon Software

Lovely head massage and massage seat. Best coffee I've had in a salon and kept being topped up. Nice cut and lovely shiny colour. Best hairdressers around. Very friendly too

Service
Value
Result
Cleanliness
Atmosphere

First Time Restyle

Hanna King
15th Jul 2017
5.0
Appointment verified by iSalon Software

I have been looking for someone to cut my hair since my hairdresser moved my hair. I have finally found someone! I have had the exact hair cut that I wanted to achieve, as a new mum having an easy quick manageable style with very thick hair was a big ask but I've styled it myself, the ultimate test and it is perfect!Thank you!!!

Service
Value
Result
Cleanliness
Atmosphere

100% Satisfied

Karen Appleby
9th Jul 2017
5.0
Appointment verified by iSalon Software

For someone who is terrified of trying anything new at hairdressers, I was made to be brave in a really lovely way. Both, my stylist, Jurgita and the other stylist who seemed to be training whilst taking time to talk about colour with me, we're just great and understood my silly fear and made me feel OK to go with their recommendation. I have received great complimentary on my hair, too! Will be a Saks visitor forever from now on...

Service
Value
Result
Cleanliness
Atmosphere

Love saks

Anonymous
8th Jul 2017
5.0
Appointment verified by iSalon Software

Top salon, amazing stylists, who really know all there is to know about hair, they really listen and treat you as an individual. First class.

Service
Value
Result
Cleanliness
Atmosphere

A good experience as isual

Dianna Parkinson
8th Jul 2017
5.0
Appointment verified by iSalon Software

Always feel better as if I can face the world again

Service
Value
Result
Cleanliness
Atmosphere

Colour, cut and blow dry

Victoria Wilde
5th Jul 2017
4.0
Appointment verified by iSalon Software

Fabulous, need I say more!! Thank you.

Service
Value
Result
Cleanliness
Atmosphere

Great salon

Anonymous
1st Jul 2017
5.0

Saks Chester has a great team. Professional, friendly and nothing is too much trouble.The stylists took time to discuss my hair colour and style.I am really happy with the result and would highly recommend this salon.

Service
Value
Result
Cleanliness
Atmosphere

Experience

Anonymous
29th Jun 2017
5.0

Jon did my hair as usual great experience as it always is great hairdresser great personality

Service
Value
Result
Cleanliness
Atmosphere

My appointment

Anonymous
28th Jun 2017
4.5

I always enjoy my appointment with Stacey. She knows what I like.

Service
Value
Result
Cleanliness
Atmosphere

Restyle

Carole F
24th Jun 2017
5.0

Absolutely delighted with my new haircut. Nikki always does such a fabulous job and is a first class stylist. It's always a pleasure to visit Saks in Chester, lovely friendly staff and a nice relaxed atmosphere with first class treatment ????????

Service
Value
Result
Cleanliness
Atmosphere

Purple flashes

Anonymous
16th Jun 2017
5.0

Loved it , Jon is fab

Service
Value
Result
Cleanliness
Atmosphere

Hair colour and cut by Claire

Anonymous
4th Jun 2017
5.0

I am really pleased with my new hair colour. Great care was taken to get the colour I wanted without causing damage to my hair. I also received good advice about the colour beforehand and advice about after treatment.

Service
Value
Result
Cleanliness
Atmosphere

Super And Komfy!!!!!!

Anonymous
2nd Jun 2017
5.0

Went to SAKs Chester yesterday felt very much at ease felt Jon listened to me and how I like my hair wash cut and go - my first visit but will not be my last and for once did not need to go home and wash my hair from over styling may be getting on in years but love my upto date haircut - Thank you

Service
Value
Result
Cleanliness
Atmosphere

Amazing perm!!

Anonymous
20th May 2017
5.0

Had a wonderful experience as normal. Niki listened to what I wanted and the difficulties I experience with my hair. Together we discussed what perm would best suit my hair. Thrilled with the results Thank you so much xxx

Service
Value
Result
Cleanliness
Atmosphere

visit 15/5/17

Anonymous
15th May 2017
5.0

Good to.be back. My granddaughter and I are old clients of Nicky and john. As usual, two excellent haircuts by

Service
Value
Result
Cleanliness
Atmosphere

One happy person

Anonymous
10th May 2017
5.0

I really enjoyed my experience at saks.Stacey made my visit feel rather special and I felt valued as a customer.my consultation was excellent and very,very pleased with new colour and style, looking forward to my next appointment.

Service
Value
Result
Cleanliness
Atmosphere

Lisa Fearn

Anonymous
28th Apr 2017
5.0

Style and cut

Service
Value
Result
Cleanliness
Atmosphere

Great experience

Anonymous
28th Apr 2017
5.0

Stacy washed, cut and blew my hair today and she was great! Really friendly, put me at ease and gave a great cut. Thanks Stacy

Service
Value
Result
Cleanliness
Atmosphere

Amazing

Anonymous
27th Apr 2017
4.5

I thought I was going to hate my hair shorter than it was but it looks amazing so healthy an silky don't know how Jon did it but he's amazing at his job will defo be coming back! Thankyou so much

Service
Value
Result
Cleanliness
Atmosphere

Fab experience, as always!

Sarah
25th Apr 2017
5.0

I usually get my hair coloured & cut by Nikki, who is so lovely & brill with my hair, but she as she was already busy today, so I booked in with Stacey instead. Stacey was lovely to chat to, really friendly & was very particular about following what I usually have done by Nikki. Really pleased with my cut & colour today & it's great to know there are two stylists I can book in with now with complete confidence! Thanks ladies!

Service
Value
Result
Cleanliness
Atmosphere

Stacey

Anonymous
4th Apr 2017
4.5

Thank you Stacey! I knew you find the old me. Love it ❤️x Lyn Mayhew

Service
Value
Result
Cleanliness
Atmosphere

Fantastic

Anonymous
3rd Apr 2017
5.0

Had a cut and blow dry by Stacey, loved the outcome! Will defiantly be going back.

Service
Value
Result
Cleanliness
Atmosphere

Hair in Recovery

Anonymous
30th Mar 2017
5.0

Nicky was fantastic - friendly, professional + knowledgeable. She took the time to explain everything in detail + put me completely at ease. She showed understanding + empathy to my situation + I trust her. I'm excited to see the end result.

Service
Value
Result
Cleanliness
Atmosphere