Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

Read more...

Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
604 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Had a colour and cut - wonderful service!

Anonymous
13th Jul 2016
5.0

As ever Jon guided me on what's best for my hair - suggesting improvements for style, hair care and finish. The Salon has a wonderful atmosphere the staff are all professional yet friendly

Service
Value
Result
Cleanliness
Atmosphere

John stylist

Mrs Lisa Davies
13th Jul 2016
5.0

First time visited the salon excellent service. John did re style on my hair so pleased with it
I have found great stylist great salon will be booking my next appointment very soon.

Service
Value
Result
Cleanliness
Atmosphere

Wash,Cut&Blow Dry

Anonymous
6th Jul 2016
5.0

Another happy & satisfied trip to Saks of Chester, Stacey is always happy to see you & easy to talk to with a good sense of humour to match

Service
Value
Result
Cleanliness
Atmosphere

Professional and friendly

Charl Simcott
2nd Jul 2016
5.0

This first time I've actually felt comfortable in a salon! The staff are so friendly and very proffesional. Will be recommending to friends and family

Service
Value
Result
Cleanliness
Atmosphere

The boss is back!

Anonymous
27th Jun 2016
5.0

Lovely to have Nikki back. Service as good as usual. Left with a spring in my step. Thanks.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Jennifer Mudd
20th Jun 2016
5.0

I always see Jon, is is lovely and I always have a good laugh. Everyone has commented on how good my hair looks- he always does such a good job. The only down fall is its quite expensive but I don't mind paying for really good results. Very happy :)

Service
Value
Result
Cleanliness
Atmosphere

Sensational!

FrancescaElizabeth
16th Jun 2016
5.0

I had the most wonderful experience at Saks today! Not only did I feel looked after and listened too but I knew I was in the best of hands. All of the staff acknowledged my presence, with friendly smiles and chat! The level of service was impeccable and the leaps these lovely people jump to to help is mind blowing! I will be returning for life and I'll make sure to spread the word so others aren't missing out :) special thanks to Calvin who did my hair so wonderfully and Clare who made me feel really special!

Service
Value
Result
Cleanliness
Atmosphere

Top Class

Anonymous
15th Jun 2016
5.0

Always delighted with the results and with the service at Saks of Chester x

Service
Value
Result
Cleanliness
Atmosphere

Fabulous

Kate
3rd Jun 2016
4.5

Stacey is lovely and all staff friendly always come out happy

Service
Value
Result
Cleanliness
Atmosphere

Always great

Anonymous
1st Jun 2016
5.0

Had my hair cut and coloured today by Stacey, always great she knows exactly what I want, and I'm always happy with the end result.

Service
Value
Result
Cleanliness
Atmosphere

Gents cut

Neil duncan
18th May 2016
5.0

Stacy cuts my hair every month and she does fantastic job every time. She is always professional and friendly. I would recomend her to anyone for a gents cut.

Service
Value
Result
Cleanliness
Atmosphere

First visit.....100% would come back

Anonymous
7th May 2016
5.0

Fab salon, great location, welcoming and comfy....even the backwash!!!

Jon was great, good consultation, offered ideas and loved my cut and funky blow dry!!!

Thank you ☺

Service
Value
Result
Cleanliness
Atmosphere

Beautiful hair, fit for a Ball!

Lauren
7th May 2016
5.0

Needing perfect hair for my University society Ball was why I went to Saks in Chester for the first time! As soon as I came through the door I was greeted very warmly and offered a drink.

My stylist Jon was excellent, he knew instantly what I wanted for my look! We had a great talk about exactly how I wanted my hair to look, and what he was going to do. He is clearly very skilled at what he does, and knew exactly how to make my hair suit me perfectly. He even suggested some great products to help get that shine and softness I've been looking for! I was so happy with my hair, and it made me feel ready & beautiful for my Ball ^_^ I would definitely recommend to all my friends. It was a fabulous experience!

Service
Value
Result
Cleanliness
Atmosphere

Fabulous hairdressers

Dawn Rawlinson
30th Apr 2016
5.0

It's the first time I have been here . I would recommend it to everyone, fab team friendly atmosphere. Wonderful haircut love it thank you so much

Service
Value
Result
Cleanliness
Atmosphere

Fantastic service

SarahDodd
28th Apr 2016
5.0

We had a lovely chat beforehand to see what I was after with my haircut and he explained to me how he will go about achieving the look I wanted. Calvin was very thorough and paid extra attention to my thick hair making sure it would last longer in between cuts.

I'll be coming back to get my colour done. X

Service
Value
Result
Cleanliness
Atmosphere

Great

Anonymous
21st Apr 2016
5.0

No issues, fast and exactly what I expected, Jon was also very accommodating and kind.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Morgan Lonsdale
12th Apr 2016
5.0

Quick consultation and skin test. Excellent and friendly staff and service! :) Perfect experience! :)

Service
Value
Result
Cleanliness
Atmosphere

Fab hair cut!

Trudy W
2nd Apr 2016
5.0

After moving to Chester, I needed to find a hairdresser. I settled on Saks as Stacey had some great reviews - I certainly wasn't disappointed! She gave gave me some teslly good advice about best hair cut for me and I am delighted with the result.
Can't recommend her highly enough. In fact the whole team st Saks on Chester are great - very friendly and make the whole experience a pleasure. Thankyou - and see you again soon!

Service
Value
Result
Cleanliness
Atmosphere

Saks Chester

Lydia Rose O'Neill
4th Mar 2016
5.0

Most of all lovely, friendly and welcoming staff! I went to Saks Chester looking for a colour change to go back to my natural colour after having highlights previously. Calvin matched my natural hair colour perfectly and I couldn't be happier! Not only that but throughout the whole 3 hours of being in the salon the atmosphere was lovely and relaxing, I didn't want to leave!
Being a new client, I then received 2 £10 vouchers for the next time I visited the salon which was a lovely surprise! I will definitely be going back.
Thank you again for the lovely experience!x

Service
Value
Result
Cleanliness
Atmosphere

Cut with Hayley 3rd March 2016

Hayley Fisher
3rd Mar 2016
5.0

Was really pleased with Hayley's cut and service, she really listened to exactly what I wanted and I was happy with the cut and blow dry. I would definitely return for her to cut my hair again.

Service
Value
Result
Cleanliness
Atmosphere

Restyle

Lorna
1st Mar 2016
5.0

Stacey was very good and helpful ..such an asset .she's a brilliant stylist .Had booked in for a colour and highlites but will have to cancel as the price is way too expensive

Service
Value
Result
Cleanliness
Atmosphere

Hair up

Anonymous
29th Feb 2016
3.0

It was really nice at 9am in the morning, but by 5pm it was falling out and there were still another 2 hrs before the ball started. I had to do resort to emergency tongs and extra grips.

Service
Value
Result
Cleanliness
Atmosphere

Hair cut and blow dry.

Ruth
24th Feb 2016
5.0

Excellent service from first arriving to leaving. Stacey very professional giving excellent helpful advice. Very pleased with result. Recommend highly.

Service
Value
Result
Cleanliness
Atmosphere

Saksmazing!

Lhowe
11th Feb 2016
5.0

Fabulous service, brilliant hair stylish (John), awesome tips and help with hair and a wonderful cut! So happy!

Service
Value
Result
Cleanliness
Atmosphere

Hair dressers

Anita
5th Feb 2016
5.0

Cut and colour. Great colour thanks to Calvin

Service
Value
Result
Cleanliness
Atmosphere

Excellent as always

Anonymous
2nd Feb 2016
5.0

Thankyou Stacey
A pleasure to see you again today.
As always v pleased with my hair and the little thankyou discount from Saks was an added bonus.
Best wishes
Val
See you next time.

Service
Value
Result
Cleanliness
Atmosphere

Red to Blonde

Kipper74
21st Jan 2016
5.0

I recently went to Saks Chester for the first time for a massive transformation from red to cool blonde. No small undertaking!! Right from the start I felt I was in safe hands. Calvin worked some 8 hours on my hair. I was under no allusion that the blonde I wanted could not be acheived first go (if at all), BUT, OMG was I blown away with the result!! Soooooo happy with my hair. The atmosphere is professional but relaxed and the entire team are lovely.

Service
Value
Result
Cleanliness
Atmosphere

Sandy fernandez

Anonymous
9th Jan 2016
5.0

Always pleased when Stacey does my hair.you have a great member of staff.

Service
Value
Result
Cleanliness
Atmosphere

great experience

Anonymous
8th Jan 2016
5.0

I called into the store to purchase ghd straighteners with no knowledge of the product and was helped to pick the correct one for my wife. It was a very pleasant purchase.

Service
Value
Result
Cleanliness
Atmosphere

Very pleased

Chloe
29th Dec 2015
4.5

Stacey cuts my hair and I am very pleased with her service. She's always lovely and friendly whilst also highly knowledgable and offers advice for my hair problems. All staff are lovely and friendly. Since coming here I haven't been anywhere else.

Service
Value
Result
Cleanliness
Atmosphere

Saks chester

Anonymous
20th Dec 2015
5.0

Brilliant service and Calvin is AMAZING!

Service
Value
Result
Cleanliness
Atmosphere

Professional service with fab looking hair

Anonymous
20th Dec 2015
4.5

Visited this salon for many years and I can honestly say all stylists from Hannah, Stacey and John ( just the stylists I have been to ) are excellent from the cut, colour to the finish with the advice and techniques on how to look after your hair. Definately best salon in chester!

Well done Claire and team!

Service
Value
Result
Cleanliness
Atmosphere

Hair Appointment

Anonymous
18th Dec 2015
5.0

I would like to recommend Saks Hairdresser in Chester- the staff are extremely accommodating and always polite. I have been coming to this hairdresser for over 12 months now and never been disappointed. Very good standard!

Service
Value
Result
Cleanliness
Atmosphere

Hannah

Anonymous
17th Dec 2015
5.0

Hannah and the Saks team are wonderful! I managed to get a rather last minute booking which was a lovely treat. They were very friendly on the phone and equally friendly on the day. Thanks for a little pampering at a busy time.

Service
Value
Result
Cleanliness
Atmosphere

Good hair day

ABD
16th Dec 2015
5.0

Very welcoming visit and came away with a new way of styling my hair.
Always very helpful about products without being pushy.
Delighted with my haircut.

Service
Value
Result
Cleanliness
Atmosphere

Fantastic

Anonymous
12th Dec 2015
5.0

Thanks to Claire and Calvin. Claire sorting my appt out at 10pm at night via email and Calvin for doing a fantastic job on my hair! Love it! Calvin I will be back!

Service
Value
Result
Cleanliness
Atmosphere

Always enjoyable

Anonymous
10th Dec 2015
5.0

Stacey is always good fun making getting your hair cut less of a chore. I can definitely recommend her for her hair cut, colour advice and conversation.

Service
Value
Result
Cleanliness
Atmosphere

Top class Salon

Anonymous
6th Dec 2015
5.0

I have been going to Saks in Chester for many years now which I guess is in itself a reference but the staff, the surroundings, the quality of the hairdressing are all excellent. I would certainly recommend Saks to anyone.

Service
Value
Result
Cleanliness
Atmosphere

I wouldn't go anywhere else!

Ro
2nd Dec 2015
5.0

Just been for my first visit post Nicky - service unbeatable as always, Stacey is fab, great advice, I love my colour and cut thank you!

Service
Value
Result
Cleanliness
Atmosphere

Saks hair review

Charlotte Bastock
30th Nov 2015
5.0

amazing service, cup of tea was really posh!
Great advice and treatment on hair products
got free samples at the end to test products for my hair. was really great :)

Service
Value
Result
Cleanliness
Atmosphere

Appt on Saturday 28th lunchtime

Laura K
29th Nov 2015
5.0

Very happy with hair, first visit post-Nicky. Stacey was knowledgable, discussed products. Salon all Christmassy and despite my hungover irritable state Stacey judged the level of interaction and indeed 'care' well.

Really pleased with my new stylist. Hair gorgeous bright and glossy.

Thanks Stacey

Service
Value
Result
Cleanliness
Atmosphere

Great every visit

Anonymous
22nd Nov 2015
5.0

I've been visiting the Chester Saks salon for over 3 yrs now, I always see Stacey. She is consistently great, always friendly and consultative, always pleased with my hair and definitely value for money.

Service
Value
Result
Cleanliness
Atmosphere

Excellent as always

Zoe
21st Nov 2015
5.0

Had my hair relaxed and cut by Stacey, she's always very professional and listens to what I want, I wouldn't go anywhere else!
Thanks Stacey

Service
Value
Result
Cleanliness
Atmosphere

Best Hairdressers in Chester

Anonymous
19th Nov 2015
5.0

I have been coming to Saks, Chester for at least 12 years and that is proof of what a wonderful hair salon it is.

The quality of the hairdressing is amazing, from the high quality of products to the exemplary customer service.

I have introduced so many of my friends and family to the Salon and everyone of them is impressed.

Hannah and Stacey are my key hair stylists and they are so skilled at what they do. I come out feeling fabulous each time. They are so knowledgeable, professional and yet also incredibly friendly and warm. I love visiting everyone there - I view it as a lovely big family and they all make me feel so special.

It is truly the best hair salon I have ever been to; thank you.

Service
Value
Result
Cleanliness
Atmosphere

another first class visit

Anonymous
19th Nov 2015
5.0

Both my wife and myself had appointments today in Saks Chester with Stacey. The initial welcome was excellent and Stacey is a first class sylist. Friendly and professional she is an asset to Saks. We are very pleased with our cuts and will recommend her and Saks to our friends. Thank you Stacey!

Service
Value
Result
Cleanliness
Atmosphere

Best yet

Anonymous
19th Nov 2015
5.0

Thanks Han for a fab cut and colour, was the best I've ever had at Saks, sorry Nikki!

Service
Value
Result
Cleanliness
Atmosphere

Beautiful hair

Nessa Caine
19th Nov 2015
5.0

Jon was great - my hair looks beautiful - massage chairs were the best ???????? will be returning to Jon in the new year

Service
Value
Result
Cleanliness
Atmosphere

Very impressed

Anonymous
13th Nov 2015
5.0

I had my hair cut by Hayley at saks Chester and was very impressed. She's done a great job and she's really lovely and friendly. I would definately recommend her. Music was a bit 'out there' tho!

Service
Value
Result
Cleanliness
Atmosphere

Hannah at Saks

Anonymous
12th Nov 2015
4.5

As usual very enjoyable experience - short but not rushed and good advice given by stylist Hannah - would recommend

Service
Value
Result
Cleanliness
Atmosphere

delighted

Anonymous
11th Nov 2015
4.5

I am very pleased with my restyled hair. I feel 10 years younger. Thank you Calvin!

Service
Value
Result
Cleanliness
Atmosphere