Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

Read more...

Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.91
639 verified reviews
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Filter by rating

The best!

Mia Roberts
6th Jul 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

I’ve had Erin do my hair a couple of times now, and is the only hairdresser I trust to do a great job every time. She’s super friendly and knowledgable, and always leaves my hair looking great. I will definitely be booking in with her many more times in the future :)

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Response from Saks Hair Chester

Dear Mia,

Thank you so much for your kind words about Erin and our salon. We are thrilled to hear that she has provided you with consistently excellent services and that you trust her with your hair. We couldn't agree more that Erin is both friendly and knowledgeable, and always goes above and beyond to make sure our clients leave feeling great.

We truly appreciate your loyalty to our salon and we look forward to seeing you for many more future appointments with Erin. We know she will continue to provide you with outstanding results. Thank you for choosing our salon and we can't wait to see you again soon!

Warmly,
The team at Saks Hair Chester

Mr

Matthew Parsons
6th Jul 2024
Team Member: Nikki
4.5
Appointment verified by SaloniQ Software

She was fantastic very happy

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Response from Saks Hair Chester

Hi Matthew,

Thank you for sharing your feedback with us! We're thrilled to hear that you had a fantastic experience at our salon. Making our clients happy is our top priority, so it means a lot to us that we were able to do that for you.

We strive to provide top-notch service to every client, and we're glad that we met your expectations. We truly appreciate you choosing our salon and we look forward to welcoming you back soon.

Take care!

The team at Saks Hair Chester

Trim

Julie Ceaser
2nd Jul 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Great job Thanks x

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Response from Saks Hair Chester

Hi Julie,
We are over the moon to hear that you had a positive experience at our salon! Our team takes great pride in providing exceptional services to all our clients.
Thank you for taking the time to leave us a review, we truly appreciate it.
We look forward to seeing you again soon!
Warm Regards,
The team at Saks Hair Chester.

Brilliant

Julia Olczk
2nd Jul 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Great! I got exactly what I wanted, staff friendly. Erin was fantastic.

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Response from Saks Hair Chester

Hi Julia!

Thank you for taking the time to leave a review and for choosing our salon for your hair needs. We are thrilled to hear that you were happy with your experience and that Erin took great care of you.

Here at Saks Hair Chester, we strive to provide not only top-quality services but also a warm and friendly atmosphere. We are glad that our staff was able to make you feel comfortable and cater to your needs.

We appreciate your kind words and hope to see you again in the future!

Best,
The team at Saks Hair Chester

Salon vidit

Annie MC Donald
28th Jun 2024
Team Member: Sarah
5.0

Professional, friendly, attentive. Pleasurable to converse with

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Response from Saks Hair Chester

Hi Annie,

Thank you so much for your kind review! We truly appreciate your feedback and are happy to hear that you had a positive experience with our team. We pride ourselves on providing a professional and friendly environment for all of our clients.

We are also glad to hear that you found our team to be attentive. We strive to make sure all of our clients feel heard and well taken care of during their visit. It was also lovely to have a pleasant conversation with you.

Thank you again for choosing us and for leaving such a kind review. We hope to see you again soon!

Best,
The team at Saks Hair Chester

Perfect

Laura Davies
28th Jun 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Amazing colour and the best cut. Super happy , best hairdresser !

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Response from Saks Hair Chester

Dear Laura,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you were happy with your colour and cut at our salon. Our team works hard to ensure that each and every client leaves feeling their best.

We are so glad to hear that you had a positive experience with our talented stylists. We truly appreciate your support and hope to see you again soon.

Warmly,
The Saks Hair Chester team

Hair experience

Anonymous
27th Jun 2024
5.0

Fabulous cut and style. A very enjoyable experience. Daniella a great girl.

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Response from Saks Hair Chester

Dear valued customer,

Thank you for taking the time to leave such a kind review. We are thrilled to hear that you had a fabulous cut and style with us at Saks Hair. Our team takes pride in providing enjoyable experiences for all our clients.

We will make sure to pass on your compliments to Daniella, she will be delighted to hear that you were pleased!

Thank you for choosing Saks Hair Chester as your salon of choice. We can't wait to see you again soon!

Best regards,
The team at Saks Hair Chester

Great work as always.

Anonymous
21st Jun 2024
5.0

Great work as always, very happy with my visit. X

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Response from Saks Hair Chester

Dear valued customer,

Thank you for taking the time to leave us a kind review! We are glad to hear that you were satisfied with your visit and that you are a returning customer. Your satisfaction is our top priority and we are happy to have met your expectations. We look forward to seeing you again soon and providing you with excellent service every time.

Best regards,
The team at Saks Hair Chester

Super

Alex Clayton
19th Jun 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Super colour and cut.

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Response from Saks Hair Chester

Hi Alex, thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with us and that you're happy with your new hair color and cut. We always strive to provide the best services to our clients and it means a lot to us when our efforts are recognized. We hope to see you again soon and please don't hesitate to let us know if there's anything else we can do to make your next visit even better. Take care and have a wonderful day!

Warm regards,
The team at Saks Hair Chester

Fringe sorted!

Lesley
18th Jun 2024
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

After “one of those days” I left the salon feeling much better about myself thanks to Nikki. She listened to my thinning hair concerns and sorted out my problem fringe.Thanks Nikki!

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Response from Saks Hair Chester

Hi Lesley,

Thanks so much for taking the time to leave us a review! We're so pleased to hear that Nikki was able to brighten your day and make you feel better about yourself. We're lucky to have her as part of our team at Saks Hair Chester.

Our stylists always strive to listen to our clients' concerns and provide them with personalized solutions. We're glad that Nikki was able to address your thinning hair concerns and work her magic on your fringe.

We hope to see you again soon and continue providing you with top-notch hair services at our salon. Take care!

Warmly,
The Team at Saks Hair Chester

Haircut

Mrs Barbara Sadowski
17th Jun 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Brilliant as always x

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Response from Saks Hair Chester

Dear Mrs Barbara,

Thank you so much for your lovely review! We are thrilled to hear that you had a brilliant experience with us at Saks Hair Chester. It's always our goal to make sure our clients leave feeling happy and satisfied.

We truly appreciate your continued support and look forward to seeing you again soon. Have a great day!

Best regards,
The team at Saks Hair Chester

Salon of Excellence

Sylvia Mackay
16th Jun 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

I had a lovely experience in the salon. Erin was very patient and listened to what I wanted, colour wise and style. She demonstrated her skills as an excellent stylist. Thank you Erin. Xxx

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Response from Saks Hair Chester

Hi Sylvia,

Thank you so much for your kind words and for choosing our salon for your hair needs. We are thrilled to hear that you had a lovely experience and that Erin was able to fulfill your expectations. Our team takes great pride in listening to our clients and delivering excellent results, so it means a lot to us that you were happy with your color and style. We will make sure to pass on your compliments to Erin. Thank you once again for your review and for your support. We look forward to welcoming you back in the future.

Best,
The team at Saks Hair Chester

Fabby!

Sarah Webb
13th Jun 2024
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire is an amazing stylist and I trust her implicitly

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Response from Saks Hair Chester

Hi Sarah,

Thank you so much for your lovely review about Claire! We are thrilled to hear that you had such a positive experience with her. We pride ourselves on having a team of talented and trusted stylists like Claire.

We appreciate you taking the time to share your feedback and we hope to see you at the salon again soon. Have a great day!

Best,
The team at Saks Hair Chester

Superb yet again!

Holly
11th Jun 2024
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

I’ve left a couple of reviews following previous visits but I just have to say again how fantastic Nikki is! My confidence since she’s been doing my hair has increased so much, I’ve never looked or felt better. Nikki is a true professional, super talented and knowledgable and just an absolute star.

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Response from Saks Hair Chester

Hi Holly,

Thank you so much for taking the time to leave such a lovely review for Nikki! We are so happy to hear that she has been able to boost your confidence and make you feel great with your hair. We will be sure to pass along your kind words to her.

We are lucky to have Nikki as part of our team at Saks Hair Chester. She truly is a professional, talented, and knowledgeable stylist who always goes above and beyond for her clients.

Thank you again for your support and we look forward to seeing you again at our salon.

Warmly,

The Team at Saks Hair Chester

Couldn’t recommend enough!

Chloe Gordon
9th Jun 2024
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

Another great experience at Saks. Everyone is really friendly and the salon itself is lovely. Martha understood what I wanted and the results were just what I was after. I really like how she checked how I wanted it blow dried aswell which I think is a nice touch which you don’t always get. I have tried many salons but Saks and Martha are faultless!

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Response from Saks Hair Chester

Hi Chloe, thank you so much for taking the time to leave such a kind review! We are delighted to hear that you had another great experience with us at Saks. We pride ourselves on our friendly team and lovely salon atmosphere, so we're thrilled to know that you noticed and appreciated it. Thank you for mentioning Martha and her talent for understanding your hair needs. We're happy to hear that the results were just what you were after. Also, thank you for acknowledging the little touches, like checking how you wanted your hair blow dried – we believe those details make all the difference.
Thank you for choosing Saks Hair Chester, we greatly appreciate your support. Looking forward to seeing you again soon!
Best, the team at Saks Hair Chester

Great Salon

Ulla Leggett
6th Jun 2024
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

I can't say enough good things about this Salon. They listen, they are professional and very friendly. Fully recommend!

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Response from Saks Hair Chester

Hi Ulla,

Thank you for taking the time to leave such a lovely review! We're so happy to hear that you had a positive experience at our salon. We pride ourselves on listening to our clients and providing professional and friendly service. We truly appreciate your recommendation.

We hope to see you again soon!

Best,
The Team at Saks Hair Chester

Grear haircut by Erin

Nicola Bazovsky
6th Jun 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin did exactly what I wanted. Ill definitely be coming back and asking for her again.

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Response from Saks Hair Chester

Hi Nicola,

Thank you for taking the time to share your review with us. We are delighted to hear that Erin was able to fulfill your expectations and that you are already planning to come back and see her again. We will be sure to pass on your kind words to Erin, she will be thrilled to hear them.

Our team at Saks Hair Chester always strives to provide our clients with the best possible experience, and your feedback makes it all worthwhile. Thank you for choosing our salon and we look forward to welcoming you back again soon.

Best wishes,
The Saks Hair Chester team

Trim and blow dry

Linda Sernberg
5th Jun 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I always enjoy coming to Sarah who is a first class expert. She is so friendly and helpful too. Come out feeling really good.

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Response from Saks Hair Chester

Hi Linda,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you enjoy your visits with Sarah at our salon. She truly is a talented and friendly stylist who always goes above and beyond for her clients.

We always strive to make sure our clients leave feeling great and it's wonderful to hear that Sarah achieves this for you. Thank you for your kind words and we look forward to welcoming you back to our salon soon.

Warmly,
The team at Saks Hair Chester

TALENT TO A NEW LEVEL

Tamsyn Harrison
5th Jun 2024
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie was amazing, She exceeded my expectation of a colour lift. The colour, the highlights everything is amazing. I'M SO HAPPY!
Never seen it look better! I don't even think she knows just how good she is! Highly recommend.
All the staff are so friendly and I enjoy my visits each and everytime. A credit to Nicki and yourselves GO SAKS!
Family friendly salon. Love it!

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Response from Saks Hair Chester

Hi Tamsyn,

Thank you for your lovely review! We are so glad to hear that Ellie exceeded your expectations with your recent color lift. We will be sure to pass along your compliments to her.

Our team at Saks Hair Chester prides themselves on providing exceptional services and creating a welcoming and friendly environment for all of our clients. We are thrilled that you enjoy your visits with us and appreciate your recommendation.

We are grateful for your continued support and look forward to seeing you again soon.

Warmly,
The Team at Saks Hair Chester

Feeling good again

Susan Brydon
4th Jun 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I had a nice holiday in the sun but it turned my hair yellow!! Danielle sorted me out as always and I left with my confidence back. Thank you

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Response from Saks Hair Chester

Dear Susan,

Thank you for taking the time to leave such a lovely review. We understand how frustrating it can be when a holiday leaves your hair looking less than its best. However, we are delighted to hear that Danielle was able to help and restore your confidence. We take pride in our team's expertise and their ability to tackle any hair challenge.

We hope you enjoyed your holiday, and look forward to seeing you again soon at Saks Hair Chester. Thank you for choosing us and for trusting us with your hair.

Best wishes,
The team at Saks Hair Chester

Great stylists

Amanda G
1st Jun 2024
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

I have Martha and Erin always happy with the colour cut and bouncy blow dries.! Great services and friendly expert team . Love the salon decor and ambience too.

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Response from Saks Hair Chester

Dear Amanda,

Thank you so much for taking the time to leave such a lovely review for our salon. We are so pleased to hear that you are always happy with the services provided by Martha and Erin - they truly are experts in their field and take great pride in their work.

We also appreciate your kind words about our salon decor and ambience - we believe that a relaxing and beautiful environment is just as important as the services we offer.

Thank you for your continued support and we can't wait to see you again soon!

Best regards,

The team at Saks Hair Chester

Great full head of highlights

Rachel Sillitto
31st May 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

I had a great time getting a full head of highlights with Erin. She was so helpful and friendly when I first came in, asking me what I wanted while also telling me what would be best. We chatted the whole time, she was so lovely and made the experience such a happy one. Love my new hair. Brunette to blonde highlights!

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Response from Saks Hair Chester

Hi Rachel,

Thank you so much for your kind words about your experience at our salon. We're thrilled to hear that you enjoyed your full head of highlights with Erin.

We pride ourselves on providing a friendly and helpful service, and we're glad that this was reflected in your visit. We'll be sure to pass on your compliments to Erin, she will be delighted to hear how much you appreciated her expertise and personality.

It's fantastic to know that you are happy with your gorgeous new hair, and that Erin helped to make your experience a happy one. We hope to see you again soon for your next visit.

Best wishes,
The Team at Saks Hair Chester

Colour and cut review

Anonymous
31st May 2024
5.0

Sarah is brilliant my hair always looks lovely.

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Response from Saks Hair Chester

Dear reviewer,

We are delighted to hear that you had a great experience at our salon. Thank you for your kind words about our talented stylist Sarah. We are glad that your hair looks lovely after your visit. Your satisfaction is our top priority and we are happy to know that we were able to meet your expectations.

We appreciate you taking the time to share your positive feedback with us. It means a lot to us and we look forward to welcoming you back in the future. Thank you for choosing our salon.

Best regards,
The team at Saks Hair Chester

Cut and blow

Jen Davies
29th May 2024
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Great experience. Always on time
Very happy

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Response from Saks Hair Chester

Hi Jen, thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a great visit at our salon and were happy with our punctuality. Our team prides themselves on being on time and providing excellent service to our clients. We look forward to seeing you again soon for another fantastic visit. Take care!
Best,
The Saks Hair Chester Team

Colour,wash and style

Lisa Buchanan
23rd May 2024
Team Member: Nikki
5.0

Nikki is amazing, I have been with Nik for a while now!She is amazing at what she does,she listens to what you want but not only is this lady great at her job,she is a beautiful person too.I must also mention my little Martha,who always gives me an amazing curly blow dry!👍The salon is fab, products are great and all the staff are fantastic!I would highly recommend this salon and all who work in it to everyone!👍❤️

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Response from Saks Hair Chester

Dear Lisa,

Thank you so much for your kind words about our team at Saks Hair Chester. We are thrilled to hear that you have been a loyal customer of Nikki for some time now. Our team takes great pride in providing exceptional services while creating a warm and welcoming atmosphere for our clients.

It means a lot to us that you have noticed not only Nikki's skills but also her kind and beautiful personality. We are also delighted to hear that Martha has been giving you amazing curly blow drys. Our goal is to make sure every client leaves our salon feeling confident and happy with their hair.

Thank you for recommending our salon to others, we truly appreciate your support. We look forward to seeing you again soon!

Best,
The team at Saks Hair Chester

Wash and Restyle

Jenny Macmillan
21st May 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin put me at my ease ...friendly kind and informative and gave me a haircut that has made me feel a bit more me! Thankyou Erin!

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Response from Saks Hair Chester

Dear Jenny,

Thank you for taking the time to leave us this lovely review! We are so glad to hear that Erin was able to put you at ease and give you a haircut that made you feel like yourself again. Our team strives to provide a friendly and informative experience for all of our clients. We'll make sure to pass along your kind words to Erin.

Thank you for choosing us and we hope to see you again soon!

Best,
The Team at Saks Hair Chester

Excellent as always

Sue Cole
21st May 2024
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Always a pleasure to visit salon. Not only do you get great friendly service you also get a great haircut and blow-dry. Wouldn't go anywhere else.

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Response from Saks Hair Chester

Hi Sue,

Thanks so much for taking the time to leave such a lovely review for our salon. We're thrilled to hear that you enjoy your visits with us and that you're happy with both our service and the results of your haircut and blow-dry.

Our team always strives to create a welcoming and friendly atmosphere for all our clients, so we're so glad that you feel comfortable and at home when you visit.

We truly appreciate your loyalty and look forward to seeing you again soon!

Best wishes from the team at Saks Hair Chester

Fab service

Charlotte Willetts
20th May 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin did a fab job and made me feel very welcome.

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Response from Saks Hair Chester

Dear Charlotte Willetts,

Thank you so much for taking the time to leave us a review. It means a lot to us to hear that Erin provided you with a fabulous experience at our salon. We strive to make all our clients feel welcome and comfortable during their visit.

We appreciate your kind words and look forward to seeing you again soon.

Best,
The team at Saks Hair Chester

Amazing

Hannah Kearney
14th May 2024
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

An amazing experience, Ellie is a fabulous stylist. I felt incredibly comfortable in her care, couldn’t recommend enough

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Response from Saks Hair Chester

Hi Hannah,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had an amazing experience with our stylist, Ellie. We're glad she could make you feel comfortable during your visit with us. Thank you for recommending us, we really appreciate it!

We look forward to seeing you again soon and providing you with another fabulous experience.

Take care,
The Saks Hair Chester Team

Excellent colour

Katherine Prince
14th May 2024
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Excellent colour thank you, exactly what I wanted, Claire took the time to discuss options etc with me. I am more than happy with the outcome.

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Response from Saks Hair Chester

Hi Katherine,

Thank you so much for taking the time to leave us such a lovely review! We're delighted to hear that you had an excellent colour experience with Claire and that you are happy with the outcome. We always strive to provide our clients with the best possible service and your feedback means a lot to our team.

We're glad that Claire took the time to discuss options with you and ensure that you got exactly what you wanted. Customer satisfaction is our top priority and we're thrilled that we were able to meet your expectations.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Warm regards,

The team at Saks Hair Chester

New hair post chemo

Donna Watt
11th May 2024
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

I am so happy with my hair that I don’t have the words. Thank you so much to the whole team. This is the best I have felt since losing a lot of hair during my treatment…. I feel like me ❤️

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Response from Saks Hair Chester

Hi Donna, we are thrilled to hear that you are so happy with your hair! It means a lot to us that you feel like yourself again after going through such a tough time. Thank you for trusting our team and allowing us to be a part of your journey. We are always here to make you feel confident and beautiful. Take care and see you soon! Love, the team at Saks Hair Chester

Cut and finish

Sarah Matthews
8th May 2024
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

Martha did a fab job, always listens to what you want and provides professional advice. Thank you so much again!

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Response from Saks Hair Chester

Hi Sarah,

Thank you for taking the time to leave us such a lovely review! We're so happy to hear that Martha did a fabulous job and provided professional advice during your visit. Our team always strives to listen to our clients' wants and needs so we can give them the best salon experience.

We appreciate your kind words and we will be sure to share your review with Martha and the rest of our team. We hope to see you again soon!

Best regards,

The Saks Hair Chester team

Experience was great

Maureen Dowling
8th May 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle, really listened to what was going on with my hair, we both agreed to what needed doing ,
What a difference, left feeling happier than when I went in.

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Response from Saks Hair Chester

Dear Maureen,

Thank you so much for leaving such a lovely review! We are thrilled to hear that you had a positive experience with Danielle at our salon. We pride ourselves on listening to our clients and working together to achieve the desired results, and we are glad that you noticed the difference in your hair after your appointment.

We hope to see you again soon!

Best,
The team at Saks Hair Chester

Saks Chester

Mark Cosens
30th Apr 2024
Team Member: Sarah
4.0
Appointment verified by SaloniQ Software

Friendly, fitted me in, pleasant manner, did a good job :-)

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Response from Saks Hair Chester

Hey Mark, thank you so much for taking the time to leave us a review! We are so glad to hear that you had a positive experience with us. Our team takes pride in providing friendly and efficient service to all of our clients. It's great to hear that we were able to fit you in and that you were happy with the results. We hope to see you again soon! Keep rocking that fabulous hair. :) Cheers from the team at Saks Hair Chester.

Good haircut but finishing of hair not so good

Dianne Lecore
27th Apr 2024
Team Member: erin jean
4.5
Appointment verified by SaloniQ Software

Erin was not who I booked with originally, as the stylist was sent home unwell on the day. Erin cut my hair well but was inexperienced with finishing hair I felt. She did give me the wax to use myself, as I felt it wasn’t finished to how I liked it. She was very friendly.

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Response from Saks Hair Chester

Hi Dianne,

Thank you for sharing your feedback with us. We're glad to hear that Erin was able to give you a good haircut, even though she was filling in last minute. We apologize if her lack of experience with finishing hair left you feeling unsatisfied, but we appreciate your understanding as we had to send the original stylist home due to illness.

We are delighted that Erin was still able to provide you with a friendly and enjoyable experience at our salon. We always strive to make sure our clients are comfortable and satisfied with their visit.

We apologize for any inconvenience caused and we hope to have the opportunity to give you the perfect finish on your next visit.

Thank you for choosing our salon.

Best regards,
The Team at Saks Hair Chester

Excellent service

Sherin Ammo
26th Apr 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Excellent service- Dyed my hair for the first time by Erin, she was really helpful and friendly.

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Response from Saks Hair Chester

Thank you so much for your lovely review! We are so glad to hear that you had an excellent experience with Erin at our salon. We pride ourselves on providing top-notch service and it sounds like Erin went above and beyond to make sure you were happy with your first dye. We'll be sure to pass along your kind words to her.
We hope to see you again soon at the salon!
Best,
The Saks Hair Chester team

Total Transformation

Lorraine Jones
26th Apr 2024
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie was amazing from start to finish - she has transformed my hair from a box dye disaster to gorgeous shiny healthy tones . A consultation was arranged a few days before the actual appointment and Ellie really took time to make suggestions and was honest about what we should expect to achieve. I was very excited for my colour correction . Ellie talked me through the whole process and the results are even better than I had hoped for. I would highly recommend Ellie and Saks Chester .

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Response from Saks Hair Chester

Hi Lorraine,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a great experience with Ellie at our salon.

We always strive to provide the best consultations and treatments for our clients, and we are so glad that Ellie was able to transform your hair and achieve the results you were hoping for. We will be sure to pass on your kind words to her.

Thank you for recommending Ellie and our salon, it means a lot to us. We look forward to welcoming you back in the future.

Best wishes,
The team at Saks Hair Chester

Perfection!

Holly
26th Apr 2024
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

I can’t recommend Nikki highly enough - super talented, professional and efficient. I’d been unhappy with my hair for years prior to finding Nikki and would come away from various appointments in various salons feeling really despondent and never really looking any different! Nikki listens really carefully and has given me the fringe I’d been longing for forever! I honestly feel transformed! The power of a great hair cut and an amazing hairdresser!

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Response from Saks Hair Chester

Dear Holly,

Thank you so much for taking the time to leave such a lovely review for our salon. We're delighted to hear that you had such a positive experience with our stylist, Nikki. We truly value our customers' satisfaction and we're thrilled that Nikki was able to give you the exact hair cut you were looking for. It's wonderful to know that you feel transformed and we're glad to have been a part of that.

We appreciate your kind words and for recommending Nikki so highly. We look forward to welcoming you back to our salon in the future for all your hair needs.

Warm regards,

The Team at Saks Hair Chester

Blow Dry

Eleri Hartley
25th Apr 2024
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

Today I had a blow dry at the salon. Martha was very polite and professional. I was totally happy with my hair. It was styled just as I had requested. It was a great experience and I shall return .

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Response from Saks Hair Chester

Dear Eleri Hartley,

Thanks for leaving such a positive review! We are thrilled to hear that you had a great experience at our salon and that Martha was able to deliver the perfect blow dry just as you requested. We pride ourselves on our professional and polite team, and we're glad to hear that it reflected in your visit.

We appreciate your support and look forward to having you return to our salon in the future. Our team always strives to provide all of our clients with the best possible service, so it's great to hear that we delivered just that for you.

Take care and keep on looking fabulous!

The Saks Hair Chester Team

Excellent service

Carl Hughes
25th Apr 2024
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Outstanding stylist and experience. Did a top job and maintained a relaxing environs throughout

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Response from Saks Hair Chester

Hi Carl,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you had an outstanding experience at our salon and were pleased with the service provided by our stylist. Our team takes pride in creating a relaxing environment for our clients, and we are glad that you were able to enjoy it while getting your hair done.

We appreciate your kind words and look forward to welcoming you back to our salon in the future.

Best regards,
The team at Saks Hair Chester

Always a pleasurable experience

Anonymous
22nd Apr 2024
5.0

Always enjoy coming to Saks knowing that I’m always taken care of and I’ve never been disappointed with my hair cut Sarah is the most pleasant hairdresser I’ve ever been to always smiling and very good at her job

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Response from Saks Hair Chester

Hi there,

Thank you for taking the time to leave such a lovely review about your experience at our salon. We are thrilled to hear that you always enjoy coming to see us and that you have never been disappointed with your haircuts.

We are especially happy to hear that Sarah, your stylist, always takes great care of you and leaves you feeling happy with your hair. We will be sure to pass along your kind words to her.

We can't wait to welcome you back to our salon and continue providing you with outstanding hair services.

Warmly,
The team at Saks Hair Chester

Fantastic colourist

Anonymous
18th Apr 2024
5.0

Have been to Ellie three times now and she is superb. Great colour great chat. Thank you Ellie

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Response from Saks Hair Chester

We are delighted to hear that you have had such positive experiences with Ellie at our salon. Thank you for taking the time to share your feedback. We will be sure to pass along your kind words to her. We pride ourselves in providing both high-quality services and a friendly environment for our clients. We look forward to welcoming you back for your next appointment. Thank you for choosing our salon and for your continued support. Best regards, The team at Saks Hair Chester.

Lovely salon

Linda Parry
11th Apr 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Lovely salon with a very good atmosphere . Erin was lovely to chat to and listened to what I wanted. Fringe definitely feels much fuller . Maybe have a little bit more off the length next time . Overall a lovely experience . Very friendly staff . Felt comfortable too.
Thankyou. I will definitely be back

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Response from Saks Hair Chester

Hi Linda, we're thrilled to hear that you had a lovely experience at our salon. We pride ourselves on having a good atmosphere and our staff are dedicated to making sure you feel comfortable and at ease during your visit. We're glad that you enjoyed chatting with Erin and that she listened to your hair goals. Thank you for choosing our salon and we can't wait to see you again soon! Best, The team at Saks Hair Chester

Great hairdresser

Anonymous
11th Apr 2024
4.5

Sarah is great always has a smile and gives excellent advice on hair style and colour .

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Response from Saks Hair Chester

Hi there!

Thank you so much for leaving such a lovely review for us! We are thrilled to hear that you had a great experience with our team member, Sarah. We pride ourselves in providing excellent service and we are glad that it showed through Sarah's lovely attitude and expert advice.

Our team at Saks Hair Chester always strives to make our clients feel comfortable and leave the salon with a smile. We truly appreciate your kind words and look forward to seeing you again soon.

Thank you once again for choosing us to take care of your hair needs.

Best regards,

The team at Saks Hair Chester

Hair colour and cut

Mrs Julie Cooke
8th Apr 2024
Team Member: Tia
4.5
Appointment verified by SaloniQ Software

Tia was very understanding and informative about the service I required was also very helpful and polite aswell as professional in her role. I would highly recommend this salon

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Response from Saks Hair Chester

Dear Mrs Julie,

Thank you so much for taking the time to leave a review about your recent visit to our salon. We are delighted to hear that Tia provided you with excellent service and went above and beyond to make you feel informed and comfortable.

We are proud to have Tia as part of our team and we are glad that she was able to meet your expectations with her professionalism and helpfulness. We appreciate your recommendation and we hope to have the pleasure of welcoming you back to our salon in the future.

Best regards,

The Team at Saks Hair Chester

Fabulous team

Jacqui
7th Apr 2024
Team Member: Claire
5.0

Really pleased with my colour and highlights by Claire. Great salon and friendly staff. Not surprised they have so many awards between them as the level of care and professionalism is second to none.

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Response from Saks Hair Chester

Hi Jacqui,

Thank you for taking the time to leave a review for us. We are so happy to hear that you were pleased with your color and highlights by Claire. We have a talented and dedicated team here who strive to provide the best experience for our clients.

We’re delighted that you enjoyed the friendly atmosphere of our salon and that you noticed the level of care and professionalism of our staff. It is an honor to have won several awards, but it is truly our clients’ satisfaction that means the most.

We appreciate your support and hope to see you again soon.

Best wishes,

The Saks Hair Chester team

Fab

Heather Jones
7th Apr 2024
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Perfect cut everytime will miss you 😔

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Response from Saks Hair Chester

Hi Heather,

Thank you so much for your review! We're so glad to hear that you've always had a perfect cut at our salon. It means a lot to us that you've had such positive experiences with us.

Thank you for being a valued customer and for taking the time to leave us a review. Take care and best wishes!

Warmly,
The team at Saks Hair Chester

Hair colour and cut

Julie Cook
5th Apr 2024
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Tia was very understanding and informative about the service I required was also very helpful and polite aswell as professional in her role. I would highly recommend this salon

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Response from Saks Hair Chester

Hi Julie,

Thank you for taking the time to share your experience at our salon. We're so glad to hear that Tia provided great service during your visit. We pride ourselves on providing a combination of professionalism and friendliness to all of our clients.

Thank you for your kind words and for recommending us. We truly appreciate your support and look forward to welcoming you back to our salon in the future.

Best,
The Team at Saks Hair Chester

Fantastic

Jane Bremner
4th Apr 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Always a happy visit when I see Sarah. She has great expertise and advice. My hair looks fantastic when I leave.

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Response from Saks Hair Chester

Hi Jane, thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a happy visit with Sarah at our salon. We pride ourselves on the expertise and advice of our team, and we are glad that Sarah was able to deliver fantastic results for your hair. We hope to see you again soon for another wonderful experience. Take care! - The team at Saks Hair Chester

Fantastic

Jane Bremner
4th Apr 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Always a happy visit when I see Sarah. She has great expertise and advice. My hair looks fantastic when I leave.

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Response from Saks Hair Chester

Hi Jane,

Thank you for taking the time to leave such a lovely review. We are so glad to hear that you always have a happy visit when you see Sarah. Our team at Saks Hair Chester prides itself on providing great expertise and advice to all of our clients.

We are pleased to hear that your hair looks fantastic when you leave the salon. We will make sure to pass on your kind words to Sarah. We value your feedback and look forward to seeing you again at your next appointment.

Best regards,
The Saks Hair Chester Team