Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

Read more...

Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
604 verified reviews
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First appointment

Julie Taylor
19th Feb 2024
Team Member: Nikki
5.0

Great experience having my hair coloured and cut today, Nikki was very knowledgeable and did a great job 😀

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Response from Saks Hair Chester

Hi Julie,

We are thrilled to hear that you had a great experience with us at Saks Hair Chester! Thank you for taking the time to leave us a review. We are so happy that you loved your hair color and cut by Nikki. We will definitely pass your kind words onto her.

Best,
The Team at Saks Hair Chester

Amazing

Nicola Jones
18th Feb 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danelle is all round amazing, apart from a hugely talented hairdresser, she is so genuine make her clients experience second to none. She definitely really makes a positive impact on anyone that visits I really can’t recommend her enough.

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Response from Saks Hair Chester

Hi Nicola Jones,

Thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that you had such a positive experience with our stylist, Danelle. She truly is an exceptional hairdresser and we are lucky to have her on our team. We're also glad to hear that she made your visit with us special and memorable.

We can't thank you enough for your recommendation and we hope to see you again soon at Saks Hair Chester. Take care!

Best wishes,
The team at Saks Hair Chester

Great experience again ☺️

Anonymous
17th Feb 2024
5.0

Love coming to get my hair done, been coming to the salon for a long time now, since you were in Watergate street. Only comment today was the girl that washed my hair was lovely but very rough. (Don’t want to get her in trouble though).

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Response from Saks Hair Chester

Hi there,

Thank you so much for taking the time to leave us a review. We truly appreciate your loyalty and are so glad to hear that you enjoy visiting our salon. We apologize for the roughness of your hair wash and It's important to us that every aspect of your experience is excellent. Thank you for bringing this to our attention.

We look forward to seeing you again soon! Take care.

Kind regards,
The team at Saks Hair Chester

Consultation and Wash, Cut and Blow

Kira Cunningham
17th Feb 2024
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

I find my services amazing! I was very nervous coming to a hair salon for the first time, and was quite nervous about the damage I had done to my hair over the years, however Clair was really friendly and very helpful in ensuring my hair maintained as much of its health as possible. I was am really happy with my end result and will be returning to work with them through my hair journey. Thank you so much for your services!

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Response from Saks Hair Chester

Hi Kira, we are so happy to hear that you had an amazing experience at our salon! We completely understand how nerve-wracking it can be to try a new salon and we are so glad that our stylist Claire was able to make you feel comfortable and address any concerns you had about your hair. We take pride in providing top-notch services and maintaining the health of our clients' hair is always our top priority. Thank you for choosing us for your haircare needs!

Best regards,
The team at Saks Hair Chester

5 star

Mrs Liz Wilson
14th Feb 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

As usual a great experience

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Response from Saks Hair Chester

Dear Mrs Liz Wilson,

Thank you so much for the positive feedback! We are thrilled to hear that you had a great experience at our salon. Our team prides ourselves on delivering exceptional hair services to all of our clients. We truly appreciate your support and we look forward to seeing you again soon.

Thanks again for your kind words.

Best,
The team at Saks Hair Chester

Fab as always

Miss Seona Dunne
14th Feb 2024
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

As always, a wonderful experience with Nikki! I love the colour, cut and finish!

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Response from Saks Hair Chester

Dear Miss Seona,

Thank you for taking the time to leave such a lovely review! We are thrilled to hear that you had a wonderful experience with Nikki and loved your colour, cut, and finish. We will be sure to pass on your kind words to Nikki. It means a lot to us when our clients are happy with their results.

We appreciate your support and trust in our salon. We look forward to seeing you again soon!

Best regards,
The team at Saks Hair Chester

Brilliant Service

Donna Hodgson
14th Feb 2024
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire discussed my plans for my hair before she started. The service I receive at the salon is brilliant, can’t fault it.
Claire did exactly what we discussed and I was really pleased with how my hair looked.

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Response from Saks Hair Chester

Hi Donna,

Thank you for taking the time to leave such a kind review. We're thrilled to hear that you had a great experience at our salon with Claire. We pride ourselves on our excellent service and it's always great to know that our clients are happy with their hair

Thank you again for your lovely words. We hope to see you again soon at Saks Hair Chester.

Warm regards,
The team at Saks Hair Chester

Amazing service

Ashima Nash
13th Feb 2024
5.0
Appointment verified by SaloniQ Software

Friendly staff, amazing offers and the best blow dry in chester

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Response from Saks Hair Chester

Dear Ashima Nash,

Thank you so much for taking the time to leave us such a lovely review! Here at Saks Hair Chester, we strive to provide a friendly and welcoming environment for all our clients, and we are thrilled to hear that you had a positive experience with our staff.

We are also glad that you were able to take advantage of our amazing offers. We believe in providing great value for our clients while still maintaining the highest quality of services.

Finally, we are overjoyed to hear that you received the best blow dry in Chester! Our team takes great pride in their skills and we are delighted to know that it shows in the results.

Thank you again for choosing Saks Hair Chester. We appreciate your support and look forward to welcoming you back soon.

Best,
The Saks Hair Chester Team

Brilliant as always 🥰

Nadia Roberts
10th Feb 2024
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

The ladies were professional and upbeat as per usual. On this occasion I took my mother in law and she wants to continue using the salon now. Always a lovely experience. Would highly recommend 😊

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Response from Saks Hair Chester

Dear Nadia, thank you for taking the time to leave such a kind review! We are thrilled to hear that both you and your mother-in-law had a lovely experience at our salon. Our team always strives to provide professional and upbeat services to all our clients, and we are glad to hear that you both enjoyed it. Thank you for recommending us, and we look forward to seeing you both again soon! Take care 😊
Warmly,
The team at Saks Hair Chester

Thank you Saks

Sue Clement
6th Feb 2024
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

As always an amazing colour, cut and blow dry…. so glad we found Saks Chester

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Response from Saks Hair Chester

Hi Sue,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had another amazing experience at our salon and that you are happy with your colour, cut, and blow dry.

We are grateful to have you as a customer and we are delighted that you found us at Saks Chester. Our team works hard to provide top-notch services and we are so glad that you appreciate it. We are looking forward to seeing you again and giving you another exceptional experience.

Warmly,
The team at Saks Hair Chester

Hair by Ellie

Sandra Smith
2nd Feb 2024
Team Member: Ellie May
5.0

Always a lovely relaxing experience with Ellie. Love my hair colour and style.

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Response from Saks Hair Chester

Hi Sandra, thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a relaxing experience with our stylist Ellie. It's great to know that you love your hair color and style – we always strive to make our clients happy! We appreciate your kind words and we can't wait to have you back at the salon. Thank you again for choosing us. Have a wonderful day! Best, The Team at Saks Hair Chester

Very happy again

Sue Cole
31st Jan 2024
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

As usual very happy with cut and Saks. A lovely happy salon. Always a pleasure to visit.

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Response from Saks Hair Chester

Hi Sue,

Thank you so much for taking the time to leave us this lovely review! We are so happy to hear that you are pleased with your recent cut at our salon. Our team always strives to provide the best service possible, while also maintaining a happy and welcoming atmosphere for our clients.

We truly appreciate your continued support and it is always a pleasure to have you visit our salon. We hope to see you again soon!

Best regards,
The team at Saks Hair Chester

Hair consultation

Anonymous
29th Jan 2024
Team Member: Nikki
5.0

My consultation was very useful and I was informed in detail of what my request entailed.

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Response from Saks Hair Chester

Dear reviewer,

Thank you for taking the time to leave us a review. We're happy to hear that your consultation with us was useful and informative. Our team takes pride in providing detailed information to all our clients, so we're delighted to know that we met your expectations.

If we can be of further assistance, please don't hesitate to reach out to us. We look forward to seeing you back at our salon in the future.

Best regards,
The team at Saks Hair Chester

Top class

Lynda Briers
25th Jan 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Amazed at the magic Danny administered to my hair I truly was a new woman thanks x

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Response from Saks Hair Chester

Hi Lynda,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Danielle was able to work her magic on your hair and make you feel like a new woman. We are continually striving to provide top-quality services, so it is always gratifying to receive such positive feedback. We look forward to welcoming you back for your next appointment!
Best,
The team at Saks Hair Chester

Thanks again!

Anonymous
25th Jan 2024
Team Member: Claire
5.0

Thanks again Claire! Brilliant cut and brilliant colour. Always so friendly and professional. A fantastic salon! Thank you.

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Response from Saks Hair Chester

Thank you so much for leaving us such a lovely review! We are thrilled to hear that you had a brilliant experience with our stylist Claire, from the cut to the colour. We take great pride in providing a friendly and professional service to all of our clients, and we are delighted that you feel that way too.

Your kind words truly mean a lot to us and we are grateful for your continued support. We look forward to welcoming you back to our salon and making your hair look fantastic again.

Best Regards,
The Team at Saks Hair Chester

Happy customer

Sally
18th Jan 2024
Team Member: Ellie May
5.0

Ellie spent a lot of time making sure she understood what I wanted in the consultation at the beginning and I’m delighted with the results.

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Response from Saks Hair Chester

Hi Sally,

Thank you so much for the lovely review! We're happy to hear that you had a great experience with Ellie during your consultation and that you're delighted with the results.

Our team at Saks Hair Chester always strives to provide our clients with top-notch service and we're glad to hear that we met your expectations. We're grateful that you chose our salon for your hair needs and we hope to see you again soon.

Thank you once again for the kind words. We appreciate your feedback and support!

Best regards,

The team at Saks Hair Chester

Short cut

Julie Smell
18th Jan 2024
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

My first visit to you, very relaxed with a nice atmosphere Fabulous cut already booked my second appointment

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Response from Saks Hair Chester

Hi Julie,
Thank you for taking the time to leave us a review. We are so glad to hear that you had a positive experience at our salon and enjoyed the relaxed atmosphere. We are also thrilled that you have already booked your second appointment with us - we can't wait to see you again! Thank you for choosing us for your hair needs.
Warmly,
The Saks Hair Chester Team

Second visit

Catherine Woolnough
17th Jan 2024
Team Member: Sarah
4.5
Appointment verified by SaloniQ Software

Sarah restyled and coloured my hair on my first visit and it just needed a tidy up this time. Love the style and Sarah has done a wonderful job! Thank you.

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Response from Saks Hair Chester

Hi Catherine,

Thank you so much for taking the time to leave a lovely review about your recent visit at our salon. We are delighted to hear that you are happy with Sarah's work and the style she created for you. We always strive to provide the best possible service to all our clients, and it is great to know that we have met your expectations.

We look forward to seeing you again for your next tidy up and continuing to provide you with the same level of service and quality. Thank you for choosing our salon, and we appreciate your support.

Best regards,

The Saks Hair Chester Team

Andrea W

Andrea Wood
14th Jan 2024
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie always does a lovely cut and blow dry for me. The new salon looks great. Overall a very enjoyable salon experience

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Response from Saks Hair Chester

Hi Andrea,

Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you had a lovely experience with Ellie and that you like our new salon. We truly appreciate your support and we hope to continue providing you with enjoyable hair services.

All the best,
The Saks Hair Chester team

Highlights

Laila Onions
14th Jan 2024
Team Member: erin jean
5.0

Absolutely amazing service and loved the finished result

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Response from Saks Hair Chester

Dear Laila,

Thank you very much for taking the time to leave us such a lovely review! We are thrilled that you had an absolutely amazing experience at our salon and that you loved the finished result. Our team always strives to provide top-notch service and we are glad that it reflected in your visit.

We truly appreciate your kind words and recommendation. We hope to welcome you back to our salon soon.

Best regards,
The Team at Saks Hair Chester

No words but amazing

Nicole Garcle
12th Jan 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

All the girls in the salon were amazing. This is the first time I have gone to get my hair professionally cut and coloured and I’m so glad I came to this salon. Everyone was so kinda and Sarah was an amazing stylist to talk to and she was able to bring everything I wanted to life. I couldn’t recommend them enough

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Response from Saks Hair Chester

Hi Nicole,

We are so happy to hear that you had a great experience at our salon! We're glad that you chose us for your first professional hair cut and colour and that we were able to bring your vision to life. We pride ourselves on providing excellent service and our team is dedicated to making our clients feel comfortable and stunning. We'll be sure to pass along your kind words to Sarah, she's an amazing stylist! Thank you for recommending us, we really appreciate it.

Take care,
The team at Saks Hair Chester

Color

Dianne Robertson
4th Jan 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sara just know what works for you my hair hasn’t looked this good for a long time very friendly staff all round would highly recommend

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Response from Saks Hair Chester

Hi Dianne,

Thank you so much for your lovely review! We're thrilled to hear that Sarah was able to create a style that works for you and that you were happy with the end result. Our team strives to provide top-notch service and it's great to know that you found our staff friendly. We truly appreciate your recommendation and we hope to see you back at our salon soon for another amazing experience.

Best regards,
The Saks Hair Chester Team

Cut and full head colour

Charlotte Gillson
30th Dec 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie always cuts and colours my hair, every time she does an amazing job and always perfect. Ellie doesn’t rush takes her time and I’m so happy with the service Ellie provides.

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Response from Saks Hair Chester

Hi Charlotte Gillson,

We are so happy to read your positive review about your experience with Ellie at our salon. We are delighted to know that you are always satisfied with her work and the end result is always perfect.

At Saks Hair Chester, our team always takes the time to give our clients the best service possible, and we are glad Ellie's efforts have not gone unnoticed. We are committed to providing high-quality services and creating a comfortable and enjoyable experience for our clients.

Thank you once again for your kind words and for choosing our salon. We look forward to seeing you again soon for your next appointment.

Best regards,
The team at Saks Hair Chester

Thank You

Tia Flynn-Kendrick
29th Dec 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

This is my 2nd apt with Tia. I'm 100% happy with everything in my experience. Tia is lovely and makes you feel welcome. Thank You.
I love my hair.

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Response from Saks Hair Chester

Hi Tia, thank you for taking the time to share your experience at our salon. We are so happy to hear that you had a great time during your second appointment with us. It means a lot to us that you were 100% happy with everything.

We agree, Tia is truly a talented and wonderful stylist who always makes our clients feel welcome and comfortable. We are glad to know that she did the same for you. We hope that you continue to love your hair and we can't wait to see you again for your next appointment.

Thank you again for choosing us and for the lovely feedback. It was our pleasure to have you as our client. See you soon!

Best regards,
The team at Saks Hair Chester

Great as usual

Matt Mckenzie
23rd Dec 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle is an excellent stylist, and makes the experience enjoyable. What a hero.

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Response from Saks Hair Chester

Hi Matt,

Thank you so much for leaving such a kind review about Danielle and our salon. We are thrilled to hear that you had a great experience and were happy with Danielle's services. She truly is a hero in our book!

We always strive to make our clients feel comfortable and relaxed while providing top-notch styling services. It's great to hear that you enjoyed your visit with us. We will definitely pass along your kind words to Danielle and the rest of our team.

We hope to see you again soon for your next visit. Take care!

Best,
The Saks Hair Chester team

Amazing!

Sarah Webb
22nd Dec 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

My journey to fabby hair started at my first appointment. I now have beautiful, strong, healthy hair which is my crowning glory. Claire gave me the courage to embrace my natural colour and I can't thank her enough.

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Response from Saks Hair Chester

Hi Sarah,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience with us at Saks Hair Chester.

It's wonderful to hear that Claire helped you embrace your natural hair color, and that now it's your crowning glory! We are proud to have such talented and caring stylists on our team.

We're glad we could be a part of your journey to fabby hair, and we'll make sure to pass on your kind words to Claire.

Thanks again for your support and recommendation. We look forward to seeing you again soon!

Best wishes,
The Saks Hair Chester team

15 Dec

Clare Temple
16th Dec 2023
Team Member: Danielle
4.5
Appointment verified by SaloniQ Software

Great cut, as always.
New salon looks fresh, but the basins and seats at the basins are not very comfortable. The seats are not as supportive- an issue for those of us with back problems - and the angle / shape of the neck rest on the basin catches your neck in the wrong place.

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Response from Saks Hair Chester

Hi Clare,

Thank you for your recent visit to our salon and for taking the time to review us. We are so pleased that you are happy with your cut.

We take great pride in our new salon and all our staff aim to provide the highest quality service to our clients. We’re sorry to hear that you found the basins and their seating to be uncomfortable; we do want everyone to feel comfortable at all times. I've got a spinal cyst myself, so completely understand ensuring good back support, on your next visit to the salon please ask for the basin to be lowered more, I've found this to be a better position. Or alternatively we will be having one of our old basins fitted downstairs so if this suits you better, we'll take you through to our personal styling room.

We genuinely appreciate your review and maintaining our standards of providing the best service possible is our highest priority.

Warmest regards,
The team at Saks Hair Chester

Happy hair day

Lorraine Evans
14th Dec 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Love my hair as always..had the best head massage from Poppy..Claire my stylist knows exactly what i need each time she is lovely makes you feel so welcome i now enjoy my trips to the salon which is a big thumbs up for me

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Response from Saks Hair Chester

Hi Lorraine,
We're delighted to hear that you love your hair and enjoyed your time with us! It's great that Poppy gave you an amazing head massage and that Claire has been taking such good care of you - we're always happy to have you visit us.

It's important to us to make sure our customers feel welcome and enjoy their time at our salon, so it's fantastic that you now look forward to your appointments. We really appreciate your kind words and the time you took to review us.

Thanks again - the team at Saks Hair Chester

Highly recommend

Katrina
13th Dec 2023
Team Member: Danielle
5.0

Recently had my hair cut for the first time at Saks. Had a fantastic haircut and a lovely chat with Danielle. Would highly recommend.

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Response from Saks Hair Chester

Hi Katrina,

Thank you so much for taking the time to write this review following your visit to Saks Hair Chester. We are delighted to hear that you enjoyed the experience and Danielle was able to create the style you were after. We appreciate your kind words.

We hope you’ll visit us again soon.

Thanks again, Katrina,

The team at Saks Hair Chester

Great cut/colour

Angela Lees
12th Dec 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Fab cut and colour again

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Response from Saks Hair Chester

Hi Angela,

Thank you so much for your kind words about your experience at Saks Hair Chester. We are delighted to hear that you were happy with your hair cut and colour. Our team take great pride in making sure our customers always leave satisfied.

We appreciate your positive review; it's wonderful to receive such valuable feedback from our treasured customers.

Thank you for choosing Saks Hair Chester and we look forward to your next visit.

Kind Regards,
The Team at Saks Hair Chester

Fantastic

Jane Bremner
12th Dec 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Always enjoy going to visit Sarah to sort my hair out. Go in looking a mess, go out looking fantastic. Sarah is lovely, esy to talk to and very helpful when I ask questions.
Other staff always welcoming and helpful.

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Response from Saks Hair Chester

Dear Jane,

Thank you so much for taking the time to leave feedback for Saks Hair Chester! We are delighted you welcomed by Sarah and the other members of our team. We particularly appreciate your kind words about Sarah and how great your end results always look.

We strive to ensure that our guests feel as comfortable and welcome as possible when they visit us, and it's wonderful to know that we are achieving this. The whole team are dedicated to bringing our clients the very best standard of care and service.

We are so grateful for your comments and it really encourages us to continue delivering the level of service we do.

Kind regards,

The Team at Saks Hair Chester

My fairy godmother of a hairdresser

Miss Joanna Harris
12th Dec 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

When I first walked in to Saks my hair was in an unbelievable state, ridiculously thin and I was just at a loss as to what to do.
I met Nikki and she understood how fragile my self esteem was and gently but firmly guided me in the right direction with complete understanding.
Fast forward a few years later and my curly hair is now happy and healthy. I get compliments on how beautiful my highlights are and the cut of my curls regularly which has led to an incredible boost in my self esteem.
I genuinely look forward to my appointments with Nikki. The only anxiety I now suffer with my hair is the idea of losing my fairy godmother of a hairdresser. The salon is beautiful and the staff are so friendly and knowledgeable. It really is a salon that cares and it's always a pleasure be there.

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Response from Saks Hair Chester

Dear Joanna,
Thank you so much for taking the time to share your experience with us. We are so pleased to hear that Nikki was able to do such an amazing job helping you with your hair. It sounds like she was really able to build up your confidence with the right advice and guidance. It's great to know that the salon was able to make such a difference to your self-esteem and that you look forward to your time here. It is compliments from people like you that make us proud Saks Hair Chester team members. Thanks again for writing such a wonderful review.

Warm regards,
The team at Saks Hair Chester

I wouldn’t go anywhere else

Karen M Woods
11th Dec 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

I have been going to Saks in Chester since 2008 and haven’t been anywhere else since to have my hair done- professional but friendly all the staff are lovely and the salon bright and airy..I normally have an early evening appointment as it fits in for me with work and they will always go the extra mile to fit you in at your convenience…always fantastic service

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Response from Saks Hair Chester

Hi Karen,

Thank you so much for your kind review. We are thrilled to hear that you have been getting your hair done at Saks in Chester since 2008 and that you haven't been anywhere else since! It's wonderful to hear that you always have a great experience while you are here. We understand how busy life can be and how important convenience is; we appreciate that you schedule your appointments in the evening to accommodate work. We are dedicated to offering the best possible service to each and every one of our customers and are thrilled that you can feel it.

Thank you for your loyalty and your kind words.

Warm regards,
The team at Saks

Xmas up do

Wendy Dunbavand
9th Dec 2023
Team Member: Nikki
5.0

Extremely pleased. Her idea and so creative.

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Response from Saks Hair Chester

Hi Wendy,
Thank you for taking the time to share your positive experience at our salon. We are delighted to hear that you were extremely pleased with our services. We strive to ensure that every client feels comfortable and fully satisfied with the results of our work.

It's wonderful that you found our team to be so creative. Our staff are highly trained and experienced in the latest techniques and trends, so that we can provide you with the best possible experience.

We are so glad that you enjoyed your visit to our salon and appreciate your kind words. We hope to welcome you again soon.

All our best,
The team at Saks Hair Chester

Good

Anonymous
9th Dec 2023
5.0

I like my haircut, but I've noticed that it is not symmetrical on both sides.

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Response from Saks Hair Chester

Thank you for taking the time to review us. We are sorry that your haircut wasn't symmetrical on both sides and we understand how disappointing this must be. Here at Saks Hair Chester, we always strive to deliver the highest standard of service and would like to make it right. Please contact us at your earliest convenience and we will arrange for a stylist to rectify the problem. Thank you for bringing this to our attention.

Warm regards,
The team at Saks Hair Chester

Excellent again ⭐️

Nadia Roberts
8th Dec 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

This time I had my hair done by Tia. Really lovely young lady who did exactly as I asked without much explanation. Told me how and why she would do what she did and guided me with her expertise when I was unsure.
I’m not sure of her name but the young lady that washed my hair was lovely and professional too.

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Response from Saks Hair Chester

Hi Nadia,
We're so glad to hear that you were pleased with the service you received at Saks Hair Chester. Our team takes great pride in delivering excellent customer service and we're so pleased that Tia and the team member who washed your hair could provide the expertise and care that you were looking for.

It's feedback like yours that keeps us motivated to provide services that clients can enjoy and feel confident in. We hope to see you back at Saks Hair Chester soon!

All the best,
The team at Saks Hair Chester

Cut and blow dry

Megan Henshall
7th Dec 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Always make me feel welcomed and comfortable! I’ve Had bad experience with previous hairdressers elsewhere and finally found somewhere I’m happy and comfortable to go and get a cut!

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Response from Saks Hair Chester

Hi Megan,

Thank you for your kind words! At Saks Hair Chester, we strive to make everyone feel welcome and comfortable. We are pleased that you were able to find such a positive experience with us after having bad experiences elsewhere. We take a lot of pride in providing excellent service to our customers and take all feedback seriously.

We hope to see you back in the salon soon!

Kind regards,
The team at Saks Hair Chester

Fabulous 66

Julie Williams
6th Dec 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Always a fantastic hair day after a visit to Ellie May M
Loving my hair

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Response from Saks Hair Chester

Hi Julie,
Thanks for taking the time to review our salon and share your positive experience. We're so glad to hear that Ellie May did a fantastic job and that you love your hair. We know how important it is for our clients to feel amazing after their visit with us.
We also pride ourselves on providing the highest level of customer service to all of our clients and are committed to delivering the best in hair care.
Thanks again for your lovely words - we hope to make your next visit to Saks Hair Chester even better than the last.
All the best,
The team at Saks Hair Chester

Excellent Cut

Anonymous
5th Dec 2023
5.0

Brilliant cut as always very friendly and achieves everything you want

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Response from Saks Hair Chester

Thank you for your glowing review! We're delighted to hear that you're always leaving the salon with a great style that you're thrilled with. Our team take a great deal of pride in achieving the look our clients want, and it's a great pleasure to know that you appreciate it. We hope to welcome you back to Saks Hair Chester soon!

Warmest regards,
The team at Saks Hair Chester

Sarah is amazing

Annabel Gorman
1st Dec 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah is the best hairdresser in the world

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Response from Saks Hair Chester

Thank you so much❤️ we absolutely agree Sarah is amazing. Thanks for your feedback x

Regular

Chris Wilks
30th Nov 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Very pleased always and I get advice on shampoos and conditioning

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Response from Saks Hair Chester

Hi Chris,

Thank you for your positive review of our salon. We are delighted you are always pleased with your visits and we are here to help you with any advice you need when it comes to shampoos and conditioning. We are passionate about providing you with the best service possible.

At Saks Hair Chester, we strive to create a warm and welcoming environment for our customers to enjoy and your kind words serve as a wonderful reminder that we are doing just that.

Its always great to see you in the salon again soon and we look forward to providing you with the same excellent service next time.

Best regards,
Team Saks Hair Chester

Happy

Linda Sernberg
29th Nov 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Fantastic stylist. Really excellent cut and advice. Lovely personality too. So glad I have found Saks. Very pleasant staff and atmosphere!

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Response from Saks Hair Chester

Hi Linda,
Thank you for your kind words about our stylist and staff. We are grateful that you chose our salon and even more delighted that you are happy with the experience. Our team prides itself on the level of customer care we provide and we are always striving to make sure that our clients enjoy their visits. It's wonderful that you felt welcomed and appreciated by the atmosphere at Saks.
We hope to see you again soon.

Warm regards,
The Team at Saks Hair Chester

Super

Heather Jones
26th Nov 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Tia cut my hair perfectly. Well done

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Response from Saks Hair Chester

Thank you so much for your fantastic review x

Excellent cut and finish !

Martine Vout
24th Nov 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Tia always listens to what you ask for and does a Sterling job !

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Response from Saks Hair Chester

Thank you so much for your fantastic review. We are so glad your enjoyed your visit with Tia. We look forward to seeing you again. Thanks the team at saks chester x

Always great service

Lynn Benstead
22nd Nov 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

It is just a wonderful salon . The staff are professional and freindly. They have just refurbished the salon- absolutely lovely and my hair is great . Thank you x

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Response from Saks Hair Chester

Hi Lynn!
Thank you so much for your lovely review and for taking the time to give us your feedback! We're delighted to hear that you enjoyed your experience and that you're happy with the results. We strive to create a space that feels warm and inviting, so we're thrilled that you had this experience with us.

We want all of our clients to feel like they're in good hands with us, so we're so glad that our staff made you feel professional and friendly during your time in the salon. We're also glad that you love the new refurbishments - we put a lot of thought into them and we're glad it paid off!

Thanks again for your kind words. We hope you come to visit us again soon!

Warm wishes,
The team at Saks Hair Chester

Always great service

Lynn Benstead
22nd Nov 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

It is just a wonderful salon . The staff are professional and freindly. They have just refurbished the salon- absolutely lovely and my hair is great . Thank you x

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Response from Saks Hair Chester

Hi Lynn,
Thank you so much for your kind review of our salon. We do pride ourselves on our professional and friendly team, and are delighted that you enjoyed your visit. We are thrilled you like the refurbishment works too.
It means the world to us to receive such positive feedback, and we appreciate your support.
Thank you again for taking the time to write your review and we look forward to seeing you again soon.
The team at Saks Hair Chester

Brill

Heather Jones
19th Nov 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Love coming her Tia does my hair to perfection

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Response from Saks Hair Chester

Thank you so much for taking the time to leave us a review. We are really pleased you enjoyed your service and results. Thanks the team at Saks Chester x

10/10

Lauren Hiley
19th Nov 2023
Team Member: erin jean
5.0

I had the best experience with Erin! Super friendly and my hair was perfect! I am so happy with it and I will 100% be back!

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Response from Saks Hair Chester

Hi Lauren,
Thanks so much for your kind words about Erin. We're delighted to hear that you enjoyed your visit and she left your hair looking perfect. We take pride in the exceptional quality of our services and in providing pleasant and enjoyable experiences for all our customers.
We look forward to helping you again very soon.

Warm regards,
The team at Saks Hair Chester

10/10

Lauren Hiley
19th Nov 2023
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

I come to the salon to have a balayage done to lighten my hair. I knew it was going to be nice but it was everything I wanted a more! Erin was on time, friendly, kept checking I was okay or if I needed a drink etc. I had a wonderful morning & will 100% be back for Erin to do my hair again!

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Response from Saks Hair Chester

Hi Lauren,

We are so glad you had such a wonderful morning at our salon! It's amazing to hear that Erin went above and beyond to make sure you were comfortable while having your balayage done. We're delighted you are so pleased with the results and we would love to see you again soon.

Thank you for taking the time to review our salon, we appreciate your positive feedback.

Wishing you a lovely day,
The team at Saks Hair Chester

Hair in safe hands!

Naomi Penman
17th Nov 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Nikki saved me from a bad dye job! I’ve never looked back- very much enjoy my salon experience every few months, lovely space and people. I like my hair again and trust Nikki 100% with it. Thank you!

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Response from Saks Hair Chester

Hi Naomi,
Thank you for your kind words and for trusting us! We're so happy to hear that you enjoy your salon experience every few months and that you love your hair again. Our team at Saks Hair Chester is really passionate about taking care of our clients and we take great pride in seeing each person leave the salon feeling their absolute best. We look forward to continuing to serve you!

Thank you again,
The team at Saks Hair Chester