Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

Read more...

Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
604 verified reviews
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Hair Cut

Joan Rigg
16th Nov 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

As usual my experience today was lovely Sarah is so pleasant and she is a exceptional hair dresser I am always pleased with the result

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Response from Saks Hair Chester

Dear Joan,
Thank you for your glowing review! We're so pleased to hear that Sarah made your visit so enjoyable and that you're always so happy with the results! We value our customers and are passionate about ensuring you leave with gorgeous hair every time. We're very lucky to have Sarah as a part of our team.

We hope to see you again soon.

Warm regards,
The team at Saks Hair

Amazinf service

Bella Topping
10th Nov 2023
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

martha was so sweet and did an amazing job with my hair!

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Response from Saks Hair Chester

Thank so much for your amazing review x

Fantastic experience

Ashleigh Lavender
9th Nov 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

I was so nervous about attending the salon due to previous experiences at other salons but Ellie made me feel very comfortable the colour specialist explained what was best for my hair and what they could do to achieve what I want to achieve my hair has never looked so good I’m over the moon with how it has turned out

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Response from Saks Hair Chester

Dear Ashleigh,
We are so happy to hear that your experience at the salon exceeded your expectations! We take pride in the work of our talented stylists and colour specialists, and it certainly sounds like Ellie went above and beyond to make you feel comfortable. We are delighted that our colourist was able to provide the advice needed to achieve the desired look you were after. It is an enormous compliment that you are so pleased with the result.

We thank you for choosing Saks Hair Chester and for taking the time to share your positive review. Our main priority is to ensure that our customers leave our salon feeling confident and happy - it is feedback such as yours that continues to remind us of our team's commitment to quality service.

Thank you again - from the team at Saks Hair Chester.

Hair cut day.

Anonymous
2nd Nov 2023
Team Member: Claire
5.0

Excellent cut and very pleasant hairdresser.

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Response from Saks Hair Chester

Thank you for taking the time to leave us your review. We look forward to seeing you again. Thanks the team @saks chester

Great service.

Eileen Smith
1st Nov 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle is amazing and always very welcoming. Her skills as a stylist are excellent. I wouldn't go anywhere else now I've found her. She's exceptional. Xxx

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Response from Saks Hair Chester

Hi Eileen,

We’re so pleased to hear that you had such a great experience with Danielle at our salon. We pride ourselves on providing a friendly and welcoming environment for all our guests, in addition to offering excellent, professional hair services. We’re delighted that you are so happy with Danielle, and we apologize that it took you so long to find her!

We thank you for your glowing review and we look forward to seeing you again soon.

Warmest regards,
The Team at Saks Hair Chester

Calming

Irene Lamb
31st Oct 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

2nd time Tia has cut and styled my hair. I was very stressed as have husband with Dementia but going to Zaks hairdressing salon was definitely relaxing.came out looking and feeling great and better able to cope. Wonderful banter between various staff which meant t could feel the stresses of my life melting away plus I ended up with a lovely hairstyle. Looking forward to my next appointment.

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Response from Saks Hair Chester

Hi Irene,
We are so glad to hear that you had a relaxing experience at our salon and enjoyed the banter between our staff. It's great to hear that Tia was able to give you a hairstyle that made you feel better able to cope with your husband's Dementia. Here at the salon, we know how tough that can be.

We appreciate you taking the time to write such a kind review and we're excited that you are looking forward to your next appointment. At the salon, we strive to give our customers the best experience we can and are delighted that we were able to provide that for you.

Thanks again for your review and we look forward to seeing you again soon!

Best wishes,
The team at Saks Hair Chester

Best salon I have ever been too!

Laura Powderhill
30th Oct 2023
5.0
Appointment verified by SaloniQ Software

I can’t remember the stylists name as originally I had chosen one but they had to go home so I had someone else, but she was amazing made me feel really comfortable asked me loads of questions and my opinions, just all around amazing. I will definitely be booking again next time I need a cut and blow! :)

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Response from Saks Hair Chester

Hi Laura,
Thank you so much for your great review! We really appreciate you coming to visit us and the feedback you left. We're so pleased to hear that your experience was positive and that you felt comfortable with your stylist. As a team, we take great pride in the quality of our services and your satisfaction is always our priority. We hope to see you again next time you need a cut and blow.

Thanks again for your review,
The team at Saks Hair Chester

Amazing

Belle
28th Oct 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

First time going, Tia did an incredible job. Highly recommend this salon!! Will deffo be coming back

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Response from Saks Hair Chester

Hi Belle,
We're so pleased to hear that you had a great experience at our salon. Our team works hard to ensure that each and every customer leaves feeling their best, and it really makes us proud when we hear that we've achieved this. We look forward to seeing you again soon.

Thanks again for taking the time to review us.

From the team at Saks Hair Chester

So Happy

Kerrie-Anne Horton
27th Oct 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Relocated to the area and being a platinum blonde I was really hoping that Sarah was as good as all her reviews and I could not be more impressed !! I loved the attention to detail and wow the colour was perfect. Sarah also gave me some shape back into the cut that I’ve been wanting for a long time.

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Response from Saks Hair Chester

Hi Kerrie-Anne,
Thanks so much for your glowing review for Sarah! We’re delighted to hear that Sarah delivered the perfect platinum blonde and you enjoyed your experience in Saks. Our team is passionate about getting the perfect colour and giving you the cut that you desire. We truly appreciate your feedback and any recommendation to others.

Thank you for your kind words!

Best wishes,
The team at Saks

Fabulous

Sharon Worral
26th Oct 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Very happy with my hair great consultation knew just what would be best for me

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Response from Saks Hair Chester

Hi Sharon,
We are so pleased to hear that you had a great experience at our salon. Thank you for taking the time to share your kind words. We always strive to provide our customers with the best service and consultation possible.

It is wonderful to hear that you found us knowledgeable and that we provided you with the perfect look! We look forward to seeing you again soon for your next visit.

Thank you for your loyalty and support.

The team at Saks Hair Chester

Excellent service as usual. .

Sue Cole
18th Oct 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Super friendly salon. All staff are happy and make you feel welcome. More than pleased with cut as usual. A lovely place to be.

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Response from Saks Hair Chester

Hi Sue,
Thank you for your kind words, we are so glad that you're pleased with your haircut as usual. It really means a lot to us that you feel welcomed and comfortable in our salon. We are committed to providing our clients with a pleasant experience and to ensure they leave with the look they desired.
We are so grateful for your ongoing support and it's reviews like yours that make all the hard work worth it.
Thank you again for your feedback.
Best wishes,
The team at Saks Hair Chester

Hair cut on the ends

Leila Hussein
18th Oct 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I was so stressed and freaking out about my hair but I feel so much greater now. All the stylists are so lovely and so welcoming. I had the best service honestly. I enjoyed with my stylist. Thank you so much and see you next time!

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Response from Saks Hair Chester

Dear Leila,
We are so glad to hear that your experience in our salon had such a positive impact on your wellbeing. It's wonderful to hear that our team made you feel so welcome and that you had such a great experience with your stylist.

We take pride in providing a high standard of service and believe that a good customer experience is essential. It's so encouraging to know that our efforts are paying off.

Thank you for your feedback and kind words. We look forward to seeing you again soon!

From all of us at Saks Hair Chester,
Thank you!

Fabulous!

Jen Hynds
16th Oct 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Amazing cut, lovely experience. Highly recommend everything about Nikki and her team at this salon

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Response from Saks Hair Chester

Hi Jen,
Thank you for your glowing review of Saks Hair Chester! We are thrilled to hear you had such a great experience with Nikki. We truly appreciate your kind words and support!

Our top priority is to make sure all of our customers feel well taken care of and that you love your new look - Nikki and the team take immense pride in their work.

We hope that your next visit is just as enjoyable as the last.

Thanks again for your feedback,

The Team at Saks Hair Chester

Great salon

Lucy Rand
15th Oct 2023
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

Nice salon, Martha was great, really happy with my cut and curly blow dry! Have rebooted again for next time

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Response from Saks Hair Chester

Hi Lucy,
Thank you so much for your kind words about Martha and the salon. We are so pleased you were so happy with your cut and blow-dry. Working with our team could not be easier as they are highly skilled and passionate about what they do.
At Saks Hair Chester, exceptional customer service is our top priority and we always strive to satisfy our customer's needs. We are looking forward to welcome you back soon for your next visit.
Thank you again for your valued review!
From the team at Saks Hair Chester

Great salon

Lucy Rand
15th Oct 2023
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

Nice salon, Martha was great, really happy with my cut and curly blow dry! Have rebooted again for next time

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Response from Saks Hair Chester

Hi Lucy,
Thank you for taking the time to review the salon and for spreading the word! We really appreciate it.
We are so glad to hear you were delighted with your cut and curly blow dry, and that you'll be returning again in the future! Martha will be delighted to see you.

We strive for high standards of customer care and satisfaction, so when our customers who have been delighted, it is great news to us!

We look forward to seeing you soon.

Best wishes,
The Team at Saks Hair Chester

Amazing interaction and understanding from Ellie

Emma Critchlow
14th Oct 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie is amazing with my daughter and explains what she is doing to my daughter. I was worried about my daughter’s first hair cut but Ellie has been amazing with her. This is Seren’s 3rd hair cut with Ellie. I am relaxed now knowing Seren is in good hands with Ellie. She is a credit to the salon. Seren has autism, she is non verbal and has development delay. My daughter really enjoys the experience at the salon with Ellie. Ellie is calm so my daughter is calm.

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Response from Saks Hair Chester

Hi Emma,
Thank you so much for sharing your lovely review with us. We're delighted to hear that your daughter has had a positive experience with Ellie here at the salon. Our team continually strives to ensure that all of our clients feel comfortable and looked after when they come and visit us. We're really pleased that Ellie's kindness and attentiveness has made your daughter's experience enjoyable.
We really appreciate you taking the time to share your review, and we look forward to seeing you all again soon.

Warm wishes,
The team at Saks Hair Chester

Excellent salon experience

Anonymous
12th Oct 2023
4.5

I have just had an excellent salon experience with Tia! She was very professional and pleasant and I am very pleased with the end result!

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Response from Saks Hair Chester

Thank you for your positive review! We are delighted to hear that Tia provided you with an excellent salon experience! We take great pride in striving to provide the highest standards of service that we can. We're glad to hear that your end result was satisfactory - that's what we aim for!

We hope to welcome you again soon and thank you for stopping by Saks Hair Chester.

Best wishes,
The Team at Saks Hair Chester

Cut & colour

Anonymous
4th Oct 2023
5.0

Excellent cut and colour as usual

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Going the extra mile

Janet Kay
29th Sep 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Brilliant as always

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lovely cut, lovely girl, lovely salon

Anonymous
28th Sep 2023
5.0

Martha cut my daughters hair and we both absolutely love it, she had a full restyle and Martha did exactly what she wanted, we will defiantly be back! xx

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Response from Saks Hair Chester

Hello,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that Martha was able to give your daughter the full restyle she desired.
We truly appreciate the kind words and will let Martha know that you were pleased with the end result.
It's always so gratifying to know that our clients leave Saks Hair Chester content with their look.
We look forward to seeing you and your daughter again in the future!

Kind regards,
Team at Saks Hair Chester

Amazing service

Charlotte
28th Sep 2023
Team Member: Claire
5.0

I'm always nervous going to a hair salon, but everyone here made me so welcome. I donated my hair for the second time with them and will recommend them to everyone! Claire is so kind and listens to what I wanted and never fails to impress! All the girls was lovely too! Definitely would be back.

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Response from Saks Hair Chester

Hi Charlotte,
Thank you so much for taking the time to share your feedback. We really appreciate it and are so pleased to hear that you enjoyed your experience at our hair salon. We are delighted that you chose to donate your hair for the second time and that you would recommend us to everyone. Our talented stylists, Claire and the rest of the team, always take great care to ensure clients leave feeling happy and confident with their look; we're glad that was your experience!

Thank you once again,
The Team at Saks Hair Chester

Cut & finish

Hilary Jones
26th Sep 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

As always. Excellent

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Great salon, reasonably priced & talented stylists!

Sally Battersby
26th Sep 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Great salon, always very welcoming and a nice atmosphere. Tia always does a lovely job of my hair and offers great advice. Would highly recommend!

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Response from Saks Hair Chester

Hi Sally,

We're very happy to hear that you are having such a positive experience with us. Our team takes pride in providing a friendly, welcoming atmosphere and helping our clients look and feel their best.

We are so pleased to hear that Tia has been providing you with the best services and advice. We appreciate your kind words and it's so encouraging to know that you would highly recommend us.

Thanks for being a loyal customer, we look forward to seeing you soon.

All the best,
The team at Saks Hair Chester

Feel like a New Woman

Lisa Tomlinson
18th Sep 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Had another amazing experience today. Had my extensions taken out to give my hair a break and my highlights done to brighten me up and then I went and had a new haircut. Love, love, love it. Thanks Claire it’s made the world of difference!!

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Response from Saks Hair Chester

Hi Lisa,
Thank you so much for your wonderful review - we appreciate the kind words! Our team at Saks Hair Chester is delighted that you had such an enjoyable experience with us. We are so glad you love your highlights, and new haircut - we know it has made a world of difference! Please let us know if there is anything else we can do for you.

Thanks again,
The team at Saks Hair Chester

Amazing

Sarah Yasmi
16th Sep 2023
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

Such a good experience, my hair looked amazing and the service was top notch, Martha did my hair and she was just so bubbly and so talented of course too!

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Response from Saks Hair Chester

Hi Sarah,
Thank you for taking the time to share your experience with us. We are thrilled to hear that you and Martha had a great time. We pride ourselves in providing excellent services with our talented stylists, and we are so glad Martha was able to make your experience that much better. We also appreciate your kind words about the service. Our team is always striving to deliver the best results for our loyal customers.

Thank you again for your wonderful review!

Warm regards,
The team at Saks Hair Chester

FEELING FABULOUS

Julie Williams
16th Sep 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

As always a fantastic cut and colour
I am l❤️ving my hair

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Feeling fabulous

Anonymous
15th Sep 2023
Team Member: Ellie May
5.0

Always a pleasure to spend sometime with Ellie, it’s the most relaxing experience, I look forward to my hair appointments.

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Response from Saks Hair Chester

Thank you for your kind words about Ellie and your experience here at Saks Hair Chester. We're proud to provide high quality hair treatments designed to help our customers relax and look their best. Ellie is a fantastic asset to our team and we send her your appreciation. We look forward to your next appointment.

Warm regards,
The Team at Saks Hair Chester

Excellent Service

Danielle
15th Sep 2023
Team Member: Danielle
5.0

Really amazing haircut. Really friendly and helpful and offered great advice to help me achieve better hair. Will definitely be going back.

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Response from Saks Hair Chester

Hi Danielle,

Thank you for taking the time to leave such a wonderful review about your experience at Saks Hair. We are thrilled to hear that you have had a great experience and are pleased that our team members were helpful and offered advice.

We take pride in delivering excellent customer service and we always strive to give our customers the best possible results. We are delighted that you felt our team really listened to your needs and were able to give you a great haircut.

We hope you come back and trust us with your hair care needs in the future.

Thank you for your kind feedback and for choosing Saks Hair.

Kind regards,
The team at Saks Hair

Cut and Blow Dry

Suzanne Sprules
13th Sep 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Amazing!

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Fabulous

Mrs Karin Phelan
11th Sep 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Another lovely cut & super shiney blow dry. Nikki’s advice on styling & products help me to style at home.

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Response from Saks Hair Chester

Hi Karin,
Thank you for your kind words regarding your experience with us. We are pleased that you had another wonderful experience at Saks Hair. We appreciate you taking the time to leave us your review.

We understand how important it is for our customers to be able to recreate their salon look at home and to use styling and product advice shared at Saks Hair to achieve results. We are thrilled that this has allowed you to do just that.

Thank you for taking the time to share your feedback. It’s always encouraging to us when customers take the time to provide their valued opinion.

We hope to welcome you back to Saks Hair again soon.

Warm regards,
The team at Saks Hair

Cut and finish

Anonymous
11th Sep 2023
5.0

Excellent service as usual.

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Amazing

Rebecca Warrington
9th Sep 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Another lovely visit to the salon, Ellie is always very knowledgeable and honest about what is best for my hair

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Response from Saks Hair Chester

Hi Rebecca,

Thank you for your kind review - we're happy to hear you had another great visit to our salon. We think so highly of Ellie and her expertise when it comes to hair - it's always a pleasure to hear feedback from satisfied customers.

At Saks Hair Chester, we are committed to helping our customers look and feel their best, and we are glad that we could be part of supplying you with great results.

Thank you for taking the time to share your experience with us.

Warm regards,
Team at Saks Hair Chester

Excellent experience and love my hair

Nadia Roberts
8th Sep 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Clare was extremely friendly and professional throughout my whole appt. I absolutely love my hair and requested to go a lighter blonde if possible. Clare was thorough when going through options with my hair and explained in detail the reasons. The salon has a lovely atmosphere and the whole experience is completely worth the money. This will be my new hairdressers and would highly recommend.

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Response from Saks Hair Chester

Hi Nadia,
Thank you so much for your positive review of Clare and Saks Hair Chester. We are thrilled to hear that you are happy with your new hair colour and the service received. We are always looking to provide our customers with the best possible experience and it's great to hear that we are succeeding. We appreciate your kind words and your recommendation, it means a lot to us.
We hope to welcome you again soon.
Best wishes,
The team at Saks Hair Chester

First visit

Linda Sernberg
6th Sep 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Very clever and professional stylist. Lovely personality. Listened and advised. Did an excellent job

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Excellent

Mrs Helen Williams
6th Sep 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

As always excellent service from Danielle. Over the past 12 months she has transformed my hair from being certain ordinary to a lovely soft style Thank you Danielle

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Response from Saks Hair Chester

Hi Helen,

We were so glad to hear you were pleased with Danielle's work, and that you've seen such a transformation in your hair over the past year. She will be delighted that you are happy with the results and thank you for your kind words.

Our teams at Saks Hair Chester take pride in providing all our clients with the best service we can offer, and it's lovely to hear when we have achieved that.

We are looking forward to helping you maintain your style and creating a look that you love for years to come.

Thanks again for taking the time to review us.

All the best,
The team at Saks Hair Chester

Excellent

Mrs Helen Williams
6th Sep 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

As always excellent service from Danielle. Over the past 12 months she has transformed my hair from being certain ordinary to a lovely soft style Thank you Danielle

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Response from Saks Hair Chester

Hi Helen,
Thank you so much for the feedback. We are so delighted to hear that Danielle has transformed the look of your hair over the 12 months and we really appreciate you taking the time to share your positive review. We strive to ensure all our customers have a great experience and we're thrilled that we've achieved this with you.

We hope to see you again soon and we look forward to you keeping up your fabulous new look.

Thanks again from all the team at Saks Hair Chester.

Hair restyle

Fay Owen
1st Sep 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle was really friendly & professional. My daughter wanted a new hair style ready for high school. She talked her through having layers and bangs & how to style them herself. She made her feel at ease & she was really happy with the result. I’ve made an appointment with her myself for next week.

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Response from Saks Hair Chester

Hi Fay,
We thank you for taking the time to share your wonderful feedback about Danielle and her work. We are delighted to hear that your daughter was happy with the style and the overall experience, as well as that you have decided to book for yourself! At Saks Hair Chester, we prides ourselves on providing friendly and professional services. We hope to be able to welcome you and your daughter to our salon again soon.

Thanks again for your kind words.

All the best,
The team at Saks Hair Chester

Hair app

Mary Herbert
30th Aug 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Have been to Ellie before and find her very friendly and professional, always pleased with the results.

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Response from Saks Hair Chester

Hi Mary,
We're glad to hear that you've had great experiences when visiting Ellie. We aim to provide each of our clients with a professional and friendly service and are delighted that we achieved that for you.
Our team of experienced stylists are passionate about providing the best cuts and styles to our clients.

We appreciate you taking the time to give us your feedback and we hope to see you again soon.
Warm regards,
The team at Saks Hair Chester

Some talented people at sax

Nikki
25th Aug 2023
Team Member: Danielle
4.0

My first time at the salon as my usual stylist had left the area.
Danielle made me feel most welcome. I had colour cut and finish this was about £50 more than I usually pay but feel this was well spent as Danielle cut and cared for my hair to its former glory.
Everything was explained and I was offered and advised along the way.
I was very pleased with the colour work and cut and I have already booked for my second appointment.
The decor is very inner city style and likens itself to top salons in city centres tasteful and relaxing.

I do have one negative comment which I felt let's the salon down
There is a station in the middle of the floor for clients coffee.
The whole coffee experience was quite a shock for this style of salon the cups and saucers are the white Pyrex style the coffee is from a large filter machine and it was awful really bad cold and like tar no biscuits no spoon.
Many salons as a basic have a menu with choice of coffee tea water and juice.
I will take a drink with me next time so I don't have to repeat.
Talented people who are kind and interested in you and do their best to make you at ease
Thank you Danielle

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Hair wash and trim

Jen Davies
23rd Aug 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Perfect as usual

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AMAZING!

Sarah Webb
19th Aug 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire really understands how important hair is. She's so knowledgeable and goes the extra mile to ensure I love my hair. Claire is passionate about hair and it shines through.

Thank you for being my fairy hair godmother, I couldn't be in better hands

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Response from Saks Hair Chester

Hi Sarah,

We are delighted to hear that Claire was able to provide you with such a fantastic service. We are thrilled that you feel so strongly about the results from your visit to Saks Hair Chester.

We will always strive to ensure that our clients are 100% satisfied with their visit to us. So, we are very pleased to know that Claire was able to give you your desired result and exceeded your expectations.

We appreciate your kind words and your trust in Claire! All of us here at Saks Hair Chester hope to see you again soon.

Warm regards,
The Team at Saks Hair Chester

A swan from an ugly duckling

Susan Brydon
19th Aug 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I had every colour of brown blond and some white hair when I went to see Danielle to save me!! At the finish it was a great colour, silky to touch and lovely cut. Great fun and professionalism thank you.

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Response from Saks Hair Chester

Dear Susan,
Thank you so much for your review and kind words! We are delighted to hear that Danielle was able to provide you with a great colour, silky hair and lovely cut. We always strive for excellence and value the feedback from everyday customers like yourself.

At Saks Hair Chester, we are committed to providing the highest quality services and putting customer satisfaction first. We are so glad that you had a great experience with us.

Thank you again, Susan, for choosing Saks Hair Chester and for recommending us!

Warm regards,
The Team at Saks Hair Chester

Style change

Sarah Foxall
18th Aug 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle did a great job of cutting and styling my hair. I'm very pleased. She gave me a lot of advice about my hair. On top of that Danielle is so lovely to talk too. I look forward to going back in a few weeks.

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Response from Saks Hair Chester

Hi Sarah,

We’re delighted to hear that Danielle did a great job with your hair and that you’re pleased with it! It’s also wonderful to hear that she gave you lots of advice and that you had a really pleasant experience whilst at the Saks Hair Chester salon.

We’re looking forward to having you back in a few weeks.

Thanks for visiting and for taking the time to leave us this lovely review - it means the world to us!

Best wishes,

The team at Saks Hair Chester

Fantastic Colour and Cut

Trish
14th Aug 2023
Team Member: Danielle
5.0

An excellent colour and cut. My hair condition is fantastic following my salon visits and this is all down to how Danielle has coloured and styled my hair. She is excellent and I would not hesitate to recommend her

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Response from Saks Hair Chester

Hi Trish,

We are delighted to hear that you had an excellent colour and cut at our salon. It is great to hear that you are pleased with the conditions of your hair due to Danielle’s styling and colouring. We are thrilled that you would recommend her as well.

At Saks Hair Chester, we strive to ensure that all of our customers receive the highest quality of service. We strive to make sure all of our customers leave feeling happy and confident with their new look.

Thank you for your kind review and for choosing Saks Hair Chester for your styling needs.

Warm regards,
The team at Saks Hair Chester

Great salon

Sharon Mageean
13th Aug 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie is a fabulous stylist, really loved how Ellie cut and styled my hair ?

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Disappointed

Debbie Newns
10th Aug 2023
3.5
Appointment verified by SaloniQ Software

Really disappointed.. haircut is not the messy textured look I like.. instead I have a very ageing cut.. and serum just weighs my fine hair down and makes it appear greasy.

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Response from Saks Hair Chester

Hi Debbie, I'm really sad to hear you didn't enjoy your haircut this time. I believe it was agreed to change your look, and try less layers. However, we want to fully support you if this new look isn't working for you. I've left a couple of voice messages so that we can schedule a revisit and make this right. Please call me back on 01244 341 212. Nikki xx

Great service.

Eileen Smith
10th Aug 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Outstanding service.
Wonderful cut and blowdry as always. An absolute professional.

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Cut and finish

Annemarie
8th Aug 2023
Team Member: Nikki
5.0

Fantastic hair cut as always . Glad to be back at saks

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Colour and cut

Annie Mcdonald
7th Aug 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Thoughtful, attentive, interesting and professional, as usual.

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Excellent as always

Leanne Salisbury
5th Aug 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire is an exceptional hair stylist, bringing her advice to help get the best results. I always feel in safe hands with Claire and confident I’ll walk away with great hair every time I visit. Thank you Claire!

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