Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

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Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
604 verified reviews
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Value
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Filter by rating

Excellent cut , lovely experience

Martine Vout
3rd Aug 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Tia was lovely , really engaging and gave me one of the best cut and finishes I’ve ever had !

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Response from Saks Hair Chester

Hi Martine,

Thank you so much for your positive review! We’re so pleased to hear that you had such a great experience with Tia at Saks Hair Chester. Our team is dedicated to providing the best service possible, and it’s really rewarding to hear your satisfaction.

We believe in creating complete salon experiences and we want you to feel happy, relaxed and confident with the results.

Thank you once again for taking the time to share your experience with us. We hope to see you again soon.

Warm regards,
The team at Saks Hair Chester

Colour and cut

Brooke jones
31st Jul 2023
Team Member: Martha
5.0

Love my colour and cut , Martha did a great job once again and did exactly what I asked for, thank you

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Response from Saks Hair Chester

Hi Brooke,
We're thrilled that you were happy with your cut and colour! We know how important it is for clients to receive the results they want, and Martha is delighted that she was able to provide just that. We hope you continue to enjoy your new look for a long time.
Thank you for taking the time to leave your kind review - it really means a lot to us.

All the best from the team at Saks Hair Chester!

Great salon

Karen Ryder
29th Jul 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Always get exactly what I ask for and have a lots of chat and fun along the way!

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AMAZING

Julie Williams
28th Jul 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Fabulous cut, loving my hair
Having a colour next
Sooo happy
Ellie is friendly, professional and has given me an amazing haircut

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My hair appointment

Anonymous
25th Jul 2023
5.0

I always enjoy coming to Saks Sarah looks after me very well and always does a good job on my hair I wouldn’t have it done by anyone else she is a real asset to Saks

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Sun bleached hair!

Angela Lees
25th Jul 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah touched up my sun bleached hair after holiday. Great cut too

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Hair cut

Deborah Stewart-Downs
21st Jul 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Another great visit to the salon, Sarah listens. &
Really cares about your haircut.
The apprentice is also super

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Always great

Claire Davies
19th Jul 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Always a great haircut with Danielle and she's really lovely too.

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Really good experience as always

Anonymous
18th Jul 2023
Team Member: Sarah
5.0

Took my daughter for her usual appointment with Sarah,and as always she left with a smile.Sarah is always really approachable and professional.

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Great experience

Olivia Edwards
15th Jul 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I had my first appointment at the salon today with Sarah. I am so so happy with both my experience within the salon and the outcome of my hair, I had an idea in my head of what I wanted and through her amazing consultation and experience, she grasped the exact picture I had and achieved what I wanted but even better! I would definitely recommend Sarah to anyone and everyone and I will definitely be returning. Thank you Sarah!

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Sarah is the best

Anonymous
13th Jul 2023
5.0

Love my hair as always x

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Friendly welcome

Irene Lamb
12th Jul 2023
Team Member: Sarah
4.5
Appointment verified by SaloniQ Software

My mistake was not asking for details of whereabouts of salon. As this was my first visit and I “thought” I knew directions but did not check beforehand.
Also had no idea if which Stylist but struck lucky with Sarah who listened to me then explained what would and more importantly would not work. Found the salon expensive - mainly because I bought product used on my hair without asking price ir but thought the result was worth it.

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Wow

Mimi Tucker
12th Jul 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I went in for a prom hair style (+ it was my first time in the salon) and everyone I spoke to was super sweet and accommodating. I left with reassurance my hair would survive til the evening of my prom and felt absolutely amazing when I left. They were willing to try lots of ideas and suggested things all along the way when I wasn’t sure but still let me have the final decision on what I felt most comfortable with. They were even chill with me waiting inside to be picked up. Overall 10/10 experience, willing to be conversational and leave me to my thoughts on occasion. Couldn’t recommend them more!

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Excellent ❤️

Cheryl Morgan
11th Jul 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Thank you Tia for the brilliant hair cut and for giving me what I ask for style wise , I very much look forward to having it coloured on Thursday. A lovely experience from start to finish ❤️❤️❤️

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Colour and cut

Anonymous
7th Jul 2023
Team Member: Martha
5.0

I had my hair cut and coloured with Martha who has only recently qualified and I have never been happier, she explained everything so well and I love the results, I will definitely be back xxx

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Fabulous

Jen Hynds
6th Jul 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Fabulous experience as always.

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The friendliest salon!

Rebecca Horton
1st Jul 2023
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

This is for both Erin and Tia. Erin did my hair today, she was so so lovely and I love how the curls turned out. I also get my hair done my Tia a lot and always love my appointments with her, again she’s so lovely and my hair always looks amazing. Thank you so much girls xxx

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Best salon in town

Samantha Coase
1st Jul 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Expert advice from Nikki who takes time to discuss your hair and the best treatment/cut to enhance (in my case) thinning hair.
I won't go anywhere else since I visited Saks

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Fantastic hair dresser

Jenny Rimmer
30th Jun 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

10/10 absolutely fantastic young lady, will definitely be coming back for Ellie May to do my hair again. What a credit to your company.

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Great Salon

Lynn Benstead
26th Jun 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

It is always great service .Nikki and her team are friendly and professional.

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Excellent

Trish P
25th Jun 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Excellent cut, colour and shape
Danielle has transformed the condition of my hair and also modernised my style
A fantastic salon experience and personalised service from Danielle

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Excellent service as usual. .

Sue Cole
23rd Jun 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Lovely and friendly welcome. Can't rate Saks Chester highly enough.

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Amazing experience!

Rosie Moran
22nd Jun 2023
Team Member: Claire
5.0

Claire is a miracle worker!! I came to Claire after receiving a terrible colour on my hair at a previous salon I felt as though my hair would never look the same again, 2hrs with Claire and my hair was transformed I couldn’t believe it. She is so lovely and open and makes you feel completely comfortable from day one couldn’t ask for a better experience.

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review

Anonymous
22nd Jun 2023
Team Member: Tia
5.0

Tia was really helpful and professional. listened to what i wanted and checked in with me several times throughout the appointment. overall a great service

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Excellent service

Pearl Mead
20th Jun 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

10 out of 10 service from Sarah J.
Brilliant colourist, stylist, attention to detail first class. Great hair.
Thank you
Sarah J.

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Busy Saturday

Anonymous
17th Jun 2023
5.0

Relaxed efficiency

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Excellent

Janet Rowland
15th Jun 2023
Team Member: Nikki
4.0

I cannot fault my experience at Chester. Saks today. It was excellent in every way, I am absolutely delighted with the result.

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Super Danni

Joy Garratt
15th Jun 2023
Team Member: Danielle
4.5
Appointment verified by SaloniQ Software

Excellent as always, Danielle is the best

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Thanks

Wendy Dunbavand
15th Jun 2023
Team Member: Nikki
5.0

Fantastic as always. Great advice and product recommendations too.

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First visit to salon

Anonymous
12th Jun 2023
5.0

Delighted with my hair cut, Sarah listened & cut my hair exactly as I wanted.
Staff were all very friendly & I felt comfortable in the salon. Thankyou I will be back

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A lovely Thursday Afternoon

Joanne Morris
10th Jun 2023
Team Member: Ellie May
4.5
Appointment verified by SaloniQ Software

First time I had met Ellie. She took time to discuss and listened to what I wanted from my hair cut and colour.
I am really happy with the result

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First time

Maddy Nicholson
8th Jun 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle made my daughter feel so settled for her first haircut - so much that I asked would you go back? And she said - ‘only if it’s with Danielle’

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Why hadn’t I come here sooner??

Kaitlyn Weir
8th Jun 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Nikki was super thorough and informative throughout, saying what she thought we should do and taking into account what I want as well. She explained everything factually which I really love as it helped me understand what was best for my curly hair and what might not be good. We went with a pinky-bronze on the back and a light beige at the front, and some layers throughout to help lift my curls. I’m pretty sure she knew my curls better than I did because they turned out super bouncy !! I’ve never been anywhere that’s made me feel so comfortable before, as I’m super particular about how I like my hair done, but i felt like I could trust Nikki 100% as soon as I spoke with her! The whole team are super lovely and helped with deciding what I wanted too, so thank you everyone!

I’ll definitely be coming back :)

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Great!

Meg Smith
7th Jun 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah was so knowledgeable an took the time to listen during the consultation...... from what I thought would be took dark of a colour to too bright she really then used her initiative an skill My hair now has so much life an vibrancy-Thank you!!

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Fabulous salon and experience

Emma Furfie
5th Jun 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Nikki always makes me feel special and looked after.. She shares expert knowledge for me to look after my hair at home which is really helpful, My hair looks so much better since I started swing Nikki 6 months ago, she’s a miracle worker!

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My hair experience

Anonymous
5th Jun 2023
Team Member: Claire
5.0

An all round magical experience from start to finish, Claire is truly amazing

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Mrs

Michelle Shelton
5th Jun 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Absolutely lovely lady I highly recommend nothing is to much trouble very polite

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Blow Dry

Helen Jackson
1st Jun 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Tia does a FAB job of blow drying my hair, I've been to her several times now, and I'm always very HAPPY with the results.!!! Whatever style I go for, it stays in place for many days. This is great for me as I'm useless at blow drying my hair.

Tia, you're a SUPER ?
Thank you so much ? xx

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Amazing

Amber Rupra
31st May 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle was amazing! She had been recommended by my daughter who knew I had been struggling to find a good hairdresser. She listened to what I wanted and gave realistic outcomes and advice. For the fist time in ages I was really happy with the results

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Change of salon

Jenny Brannigan
30th May 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Booked an appointment with a senior stylist as needed advice after years of going to old salon and coming out unhappy with usual hairstyle. Danielle was lovely and very knowledgeable about what I should be doing with my hair. Came out very happy, thank you. Have booked my next visit.

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SAKS Chester

Sarah Middleditch
27th May 2023
Team Member: Danielle
5.0

Fantastic cut and colour, great service, looking forward to my next appointment!

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Relaxing

Carl Hughes
26th May 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Really well cut and the conversation/ experience was extremely relaxin

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Fantastic

Sarah Smith
24th May 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

1st ever visit today it was fantastic I was really looked after from start to finish everyone was so friendly and Sarah did an amazing job I’m really happy with my hair I have booked in again for foils and trim the week of my sisters wedding highly recommend this salon and sarah I came out feeling fantastic thank you sarah and the team for the warm welcome and advice you gave me ?

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Perfect again

Anonymous
23rd May 2023
5.0

Perfect as usual

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Hair appointment

Sandra Smith
19th May 2023
Team Member: Ellie May
5.0

As always a fab appointment where Ellie takes the time to explain the colour process for my hair. Really pleased with the results. Always a relaxing visit.

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Better Hair

Anonymous
19th May 2023
5.0

Excellent

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Dan's The Best!

Leah Davies
13th May 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Can't speak highly enough of Danielle's skills. Always have a great laugh when I come in, great fun, and I'm always absolutely thrilled with my hair. I'll never go to anyone else!

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Fab experience!

Olivia
12th May 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Always love coming Sarah at Saks to have my hair done. We always go through a consultation at the start and she talks me through each stage when doing my hair. I have never left disappointed! Will definitely be back ?

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True specialist

Sarah
11th May 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire is a master of her craft, she transformed my hair from a dry, frizzy halo into my crowning glory. She's so knowledgeable and is refreshing honest about hairstyles that will or won't suit me. I trust her implicitly and can't recommend her highly enough.

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Review of today’s visit

Anonymous
10th May 2023
Team Member: Nikki
5.0

Excellent as ever??

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