Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

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Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.91
640 verified reviews
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Value
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Filter by rating

Colour and cut

Anonymous
7th Jul 2023
Team Member: Martha
5.0

I had my hair cut and coloured with Martha who has only recently qualified and I have never been happier, she explained everything so well and I love the results, I will definitely be back xxx

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Fabulous

Jen Hynds
6th Jul 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Fabulous experience as always.

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The friendliest salon!

Rebecca Horton
1st Jul 2023
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

This is for both Erin and Tia. Erin did my hair today, she was so so lovely and I love how the curls turned out. I also get my hair done my Tia a lot and always love my appointments with her, again she’s so lovely and my hair always looks amazing. Thank you so much girls xxx

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Best salon in town

Samantha Coase
1st Jul 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Expert advice from Nikki who takes time to discuss your hair and the best treatment/cut to enhance (in my case) thinning hair.
I won't go anywhere else since I visited Saks

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Fantastic hair dresser

Jenny Rimmer
30th Jun 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

10/10 absolutely fantastic young lady, will definitely be coming back for Ellie May to do my hair again. What a credit to your company.

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Great Salon

Lynn Benstead
26th Jun 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

It is always great service .Nikki and her team are friendly and professional.

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Value
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Excellent

Trish P
25th Jun 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Excellent cut, colour and shape
Danielle has transformed the condition of my hair and also modernised my style
A fantastic salon experience and personalised service from Danielle

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Excellent service as usual. .

Sue Cole
23rd Jun 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Lovely and friendly welcome. Can't rate Saks Chester highly enough.

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Amazing experience!

Rosie Moran
22nd Jun 2023
Team Member: Claire
5.0

Claire is a miracle worker!! I came to Claire after receiving a terrible colour on my hair at a previous salon I felt as though my hair would never look the same again, 2hrs with Claire and my hair was transformed I couldn’t believe it. She is so lovely and open and makes you feel completely comfortable from day one couldn’t ask for a better experience.

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review

Anonymous
22nd Jun 2023
Team Member: Tia
5.0

Tia was really helpful and professional. listened to what i wanted and checked in with me several times throughout the appointment. overall a great service

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Excellent service

Pearl Mead
20th Jun 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

10 out of 10 service from Sarah J.
Brilliant colourist, stylist, attention to detail first class. Great hair.
Thank you
Sarah J.

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Busy Saturday

Anonymous
17th Jun 2023
5.0

Relaxed efficiency

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Excellent

Janet Rowland
15th Jun 2023
Team Member: Nikki
4.0

I cannot fault my experience at Chester. Saks today. It was excellent in every way, I am absolutely delighted with the result.

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Super Danni

Joy Garratt
15th Jun 2023
Team Member: Danielle
4.5
Appointment verified by SaloniQ Software

Excellent as always, Danielle is the best

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Thanks

Wendy Dunbavand
15th Jun 2023
Team Member: Nikki
5.0

Fantastic as always. Great advice and product recommendations too.

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First visit to salon

Anonymous
12th Jun 2023
5.0

Delighted with my hair cut, Sarah listened & cut my hair exactly as I wanted.
Staff were all very friendly & I felt comfortable in the salon. Thankyou I will be back

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A lovely Thursday Afternoon

Joanne Morris
10th Jun 2023
Team Member: Ellie May
4.5
Appointment verified by SaloniQ Software

First time I had met Ellie. She took time to discuss and listened to what I wanted from my hair cut and colour.
I am really happy with the result

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First time

Maddy Nicholson
8th Jun 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle made my daughter feel so settled for her first haircut - so much that I asked would you go back? And she said - ‘only if it’s with Danielle’

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Why hadn’t I come here sooner??

Kaitlyn Weir
8th Jun 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Nikki was super thorough and informative throughout, saying what she thought we should do and taking into account what I want as well. She explained everything factually which I really love as it helped me understand what was best for my curly hair and what might not be good. We went with a pinky-bronze on the back and a light beige at the front, and some layers throughout to help lift my curls. I’m pretty sure she knew my curls better than I did because they turned out super bouncy !! I’ve never been anywhere that’s made me feel so comfortable before, as I’m super particular about how I like my hair done, but i felt like I could trust Nikki 100% as soon as I spoke with her! The whole team are super lovely and helped with deciding what I wanted too, so thank you everyone!

I’ll definitely be coming back :)

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Great!

Meg Smith
7th Jun 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah was so knowledgeable an took the time to listen during the consultation...... from what I thought would be took dark of a colour to too bright she really then used her initiative an skill My hair now has so much life an vibrancy-Thank you!!

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Fabulous salon and experience

Emma Furfie
5th Jun 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Nikki always makes me feel special and looked after.. She shares expert knowledge for me to look after my hair at home which is really helpful, My hair looks so much better since I started swing Nikki 6 months ago, she’s a miracle worker!

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My hair experience

Anonymous
5th Jun 2023
Team Member: Claire
5.0

An all round magical experience from start to finish, Claire is truly amazing

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Mrs

Michelle Shelton
5th Jun 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Absolutely lovely lady I highly recommend nothing is to much trouble very polite

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Blow Dry

Helen Jackson
1st Jun 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Tia does a FAB job of blow drying my hair, I've been to her several times now, and I'm always very HAPPY with the results.!!! Whatever style I go for, it stays in place for many days. This is great for me as I'm useless at blow drying my hair.

Tia, you're a SUPER ?
Thank you so much ? xx

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Amazing

Amber Rupra
31st May 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle was amazing! She had been recommended by my daughter who knew I had been struggling to find a good hairdresser. She listened to what I wanted and gave realistic outcomes and advice. For the fist time in ages I was really happy with the results

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Change of salon

Jenny Brannigan
30th May 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Booked an appointment with a senior stylist as needed advice after years of going to old salon and coming out unhappy with usual hairstyle. Danielle was lovely and very knowledgeable about what I should be doing with my hair. Came out very happy, thank you. Have booked my next visit.

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SAKS Chester

Sarah Middleditch
27th May 2023
Team Member: Danielle
5.0

Fantastic cut and colour, great service, looking forward to my next appointment!

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Relaxing

Carl Hughes
26th May 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Really well cut and the conversation/ experience was extremely relaxin

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Fantastic

Sarah Smith
24th May 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

1st ever visit today it was fantastic I was really looked after from start to finish everyone was so friendly and Sarah did an amazing job I’m really happy with my hair I have booked in again for foils and trim the week of my sisters wedding highly recommend this salon and sarah I came out feeling fantastic thank you sarah and the team for the warm welcome and advice you gave me ?

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Perfect again

Anonymous
23rd May 2023
5.0

Perfect as usual

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Hair appointment

Sandra Smith
19th May 2023
Team Member: Ellie May
5.0

As always a fab appointment where Ellie takes the time to explain the colour process for my hair. Really pleased with the results. Always a relaxing visit.

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Better Hair

Anonymous
19th May 2023
5.0

Excellent

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Dan's The Best!

Leah Davies
13th May 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Can't speak highly enough of Danielle's skills. Always have a great laugh when I come in, great fun, and I'm always absolutely thrilled with my hair. I'll never go to anyone else!

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Fab experience!

Olivia
12th May 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Always love coming Sarah at Saks to have my hair done. We always go through a consultation at the start and she talks me through each stage when doing my hair. I have never left disappointed! Will definitely be back ?

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True specialist

Sarah
11th May 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire is a master of her craft, she transformed my hair from a dry, frizzy halo into my crowning glory. She's so knowledgeable and is refreshing honest about hairstyles that will or won't suit me. I trust her implicitly and can't recommend her highly enough.

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Review of today’s visit

Anonymous
10th May 2023
Team Member: Nikki
5.0

Excellent as ever??

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Awesome as always

Kay Nicholls
10th May 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah and the team are always so welcoming and friendly. Sarah’s got amazing skills in listening to what customers want while giving helpful input where needed on their colour and style. I’ll be back asap!

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Disappointing

Jackie Rice-Jone
7th May 2023
1.0
Appointment verified by SaloniQ Software

Very disappointed won’t be going back very slapdash unprofessional. Will not recommend or be going back. Very disappointed.

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Response from Saks Hair Chester

Hi Jackie, I'm really sorry you didn't enjoy your experience or haircut. We have tried to contact you to discuss your complaint, and we would encourage you to contact the salon at your earliest convenience. Thanks Nikki

Loved my cut

Mary Desouza
4th May 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Had a wonderful haircut on Tuesday from Danielle. It was just what I wanted. Thankyou so much!
Mary

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Hair cut

Lyndsey Bailey
2nd May 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Very good exactly what I wanted

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Always a pleasure

Susan Brydon
29th Apr 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I love everything about my visits to Saks. Danielle has a beautiful personality great fun while creating the perfect style. I love having my hair washed as I get a relaxing head massage. Add a cup of coffee and that’s the Saks experience!

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Always a pleasure

Susan Brydon
29th Apr 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I love everything about my visits to Saks. Danielle has a beautiful personality great fun while creating the perfect style. I love having my hair washed as I get a relaxing head massage. Add a cup of coffee and that’s the Saks experience!

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Amazing

Lisa Tomlinson
27th Apr 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

I have been going to the salon for nearly a year now and the service is second to non. They listen and advise accordingly and will
always be honest and upfront.
My hair since I have been attending has been the best it’s ever been and I am really fussy and protective with the bit of hair I have which now has never looked better. Thank you so much.

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Great to be blonde again!

Andrée Sims
26th Apr 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Feeling Freakin’ Fabulous. Got my blonde back thanks Tia x

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Great hair cut

Jane Teague
25th Apr 2023
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

Fantastic, always enjoy the experience, nice coffee. Martha looks after me very well, and her skills have improved on every visit

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5☆☆☆☆☆ Salon and team

SL
22nd Apr 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

A Salon, stylists and team who really understand and know how to look after their clients. 5☆ all round.

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Recent appointment

Sophie
21st Apr 2023
Team Member: Tia
5.0

Very friendly and welcoming.

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Amazing salon got the best hairdresser

Ebony Smith
20th Apr 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Always come out with new hair feeling amazing!! Danielle is the bestest hairdresser that i have ever had wouldnt go anywhere else definitely recommend her always works her wonders and her amazing talent ❤️

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Great Service!

Charlotte Egden
15th Apr 2023
Team Member: Sarah
5.0

Fantastic as always! Sarah always does an amazing job, and is always up for a challenge!

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Excellent

Mrs Helen Williams
15th Apr 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Always have a wonderful experience with Danielle, apart from being an excellent stylist she is always good fun to be with.

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