TONI&GUY Chester

24, Frodsham St, Chester, Cheshire, CH1 3JL

About us

TONI&GUY Chester opened in 1997. As a salon we pride ourselves on delivering the highest standards of customer service to each and every client.

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

Members of our Colour team hold the prestigious L’Oreal Colour Degree- their knowledge and expertise are on hand to advise you on the latest colours and techniques.

We offer many additional services including Bridal and Occasion hair and Great Length Hair extensions. Our wide range of haircare products include label.m and Kerastase.to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.

TONI&GUY Chester are proud to have been in the running for Perfect Salon Status 2014.

Read more...

Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Sunday Closed

Reviews

4.82
381 verified reviews
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Visit 7 August

Sue
12th Aug 2020
Team Member: Katy
5.0

Felt very safe and at ease in the salon, and thankyou Katy B for another great haircut!!

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Response from TONI&GUY Chester

Thank you for your positive feedback we are happy that you felt safe and comfortable with us.

Glad to be back

Rhian
11th Aug 2020
Team Member: Rebecca
5.0
Appointment verified by SALONGENIUS Software

I trust Rebeca and Chelsea to guide me with style and colour
The results are always first class and I leave as a new woman. Both are lovely people, kind and friendly.

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Response from TONI&GUY Chester

What lovely words Rhian, we are so happy to welcome you back I will pass these comments on to Rebecca and Chelsea, thank you.

Colour and cut during COVID-19

Patricia Slater
11th Aug 2020
Team Member: Jade
5.0
Appointment verified by SALONGENIUS Software

Jade coloured my hair followed with a cut by Katie . Both are excellent hairdressers . From the moment I entered the salon I felt safe in the knowledge every precaution had been taken to keep both customers and staff virus safe.
The professionalism and high standards employed do not detract in anyway from the friendliness and efficiency of the all the staff.

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Response from TONI&GUY Chester

Thank you so much for this positive review - its great to know that you felt secure with us. Look forward to seeing you soon.

End of lockdown cut / colour

Deborah Chesters
11th Aug 2020
Team Member: Mel
5.0

Brilliant service like always,different experience but still very good hair cut and colour, felt like a new woman coming out the salon xxx

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Response from TONI&GUY Chester

Thank you for your lovely feedback we are trilled tat you are so pleased.

Haircut and colour after lock down

Pickering Sue
11th Aug 2020
Team Member: Rebecca
4.5
Appointment verified by SALONGENIUS Software

Wonderful as alwsys

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Response from TONI&GUY Chester

Thank you for letting us look after you Sue and for taking the time to leave us a review.

Chester

Paula fallows
11th Aug 2020
Team Member: Katy
5.0
Appointment verified by SALONGENIUS Software

As always professional, friendly and a perfect hair cut .. working in very difficult circumstances. Great to have you back

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Response from TONI&GUY Chester

Thank you Paula for this lovely review - always great to see you thanks for your custom.

Hair Cut

Andy Murphy
11th Aug 2020
Team Member: Mel
5.0
Appointment verified by SALONGENIUS Software

Great service as per always from Mel.

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Response from TONI&GUY Chester

Thanks Andy for taking the time to leave a review - we really appreciate it.

Good to be back

Maryan Jenner
10th Aug 2020
Team Member: Gary
5.0

Careful consideration has been given to all the well thought through Safety restrictions necessitated by the pandemic, I felt that the expertise, experience and professionalism was of a very high standard.

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Response from TONI&GUY Chester

Thank you leaving such a positive review Maryan and for trusting us to take care of you.

Restyle

Anonymous
10th Aug 2020
5.0

Amazing, very happy!!! Katy styled my hair over the years now and she always welcoming, professional and the best stylist you could wish for!!!

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Response from TONI&GUY Chester

What a lovely review! Thank you for such great feedback.

Friendly and safe

Diana McMahon
10th Aug 2020
Team Member: Lib
5.0
Appointment verified by SALONGENIUS Software

I was greeted with a welcoming smile and assisted with PPE. In eighteen months I have never been kept waiting for my appointment. The salon is always sparkling and immaculate.

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Response from TONI&GUY Chester

Thank you for this amazing feedback - much appreciated.

Balayage

Anonymous
10th Aug 2020
Team Member: Jade
5.0

Always go to Tony and Guy in chester. So happy with the results and the staff make it an enjoyable experience

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Response from TONI&GUY Chester

Thank you for your kind words - we are glad you had a positive experience.

Enjoyable and safe

Sharon Lethbridge
10th Aug 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

It was lovely to return to the Chester salon and have my hair rescued by Katie, even though she’d cut it so well in February it had survived lockdown well!
The safety procedures implemented are faultless yet extremely straight forward and so well explained.. Great!

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Response from TONI&GUY Chester

We are so happy you felt safe and comfortable. Thank you for your lovely review.

dr

Anonymous
8th Aug 2020
4.5

So attentive, kind and did everything as I requested her ..what a pleasure to have met katie

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Response from TONI&GUY Chester

Thank you for taking the time to leave a positive review - we really appreciate it.

Fantastic colour touch up by Chelsea and cut by Mel

Anonymous
8th Aug 2020
5.0

Fantastic hair today thanks to Chelsea and Mel. Really happy with the colour and shorter cut, exactly how I wanted it.

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Response from TONI&GUY Chester

We are thrilled to read such a lovely review. Thank you.

First time at T&G Chester

Grace Cookson
8th Aug 2020
Team Member: Lib
4.5
Appointment verified by SALONGENIUS Software

Such an amazing team, so friendly and so understanding. I’m a very fussy person and lib was so caring and did exactly what I wanted!! :)

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Response from TONI&GUY Chester

Thank you for taking the time to leave such a lovely review. We really appreciate it.

Colour

Joan traynor
8th Aug 2020
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Great service

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Response from TONI&GUY Chester

Thank you Joan for leaving us a great review.

Hair revival

Alison
7th Aug 2020
Team Member: Lib
5.0
Appointment verified by SALONGENIUS Software

Fab service as always.

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Response from TONI&GUY Chester

Thank you for taking the time to leave this review - we really appreciate it.

Great

Lorraine Conlon
6th Aug 2020
Team Member: Hannah
5.0
Appointment verified by SALONGENIUS Software

Loved it! Great hair cut and colour, will definitely be going back, very happy , thanks

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Response from TONI&GUY Chester

We are happy to hear that you are pleased. Thank you for your kind words.

Cut

Anonymous
6th Aug 2020
5.0

Amazing experience extremely pleasant and helpful

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Response from TONI&GUY Chester

Thank you for taking the time to leave a positive review. We are pleased that you had a positive visit with us.

Amazing!

Elham
6th Aug 2020
Team Member: Jade
5.0
Appointment verified by SALONGENIUS Software

Jade did such an outstanding job on my hair! She worked very meticulously and gave me exactly what I was looking for.

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Response from TONI&GUY Chester

Thank you very much for your kind words - we are delighted to ear that you were pleased.

Faultless!!!

Alex Lyons
6th Aug 2020
Team Member: Mel
5.0
Appointment verified by SALONGENIUS Software

I have been one of Mel’s male clients for 10yrs now, and I honestly do not have a bad word to say against her. She is warm and friendly, makes you feel so welcome and comfortable, and is just utterly amazing.

I have never experienced a bad haircut with Mel, she oozes confidence, and I truly would recommend Mel to anybody.

Even during this pandemic all of the staff within Toni and Guy are professional and accommodating. There are extra safeguards in place, but this has not impacted the atmosphere at all.

Thanks for an incredible cut and see you all again soon. Xx

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Response from TONI&GUY Chester

Thank you so much for such amazing feedback Alex. Its always a pleasure to see you!

Hair cut

Wendy Davies
6th Aug 2020
Team Member: Rebecca
5.0
Appointment verified by SALONGENIUS Software

Rebecca and the team made me feel very welcome and safe- as always Rebecca cut my hair extremely well and I am delighted with my cut and blow dry.

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Response from TONI&GUY Chester

Thank you so much for your great feedback Wendy I will pass your comments on to Rebecca. Its lovely to know you felt safe and welcome.

Lovely haircut!

Eileen
6th Aug 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

Katie always does a great job of cutting my hair. She is really professional and knows how to work with my hair. (Lots of stylists don’t have a clue with curls.) I love my hair since I have been going to Katie.

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Response from TONI&GUY Chester

Thats brilliant to hear - thank you for your great review we really appreciate it.

Colour update

Diane Hornsby
5th Aug 2020
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Had a fantastic refresh of my hair colour by Chelsea. I wasn’t sure about what she recommended at first but I trusted her expertise and it looks great. Thanks Chelsea

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Response from TONI&GUY Chester

So pleased you are happy with the result. Thank you for trusting us to look after you.

Super hair colour!

Louise Hope
4th Aug 2020
Team Member: Jade
5.0
Appointment verified by SALONGENIUS Software

Couldn’t be happier with the dramatic mouse to blonde/ash/silver transformation! Love it!

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Response from TONI&GUY Chester

So pleased you are happy Louise it looked amazing. Thanks for leaving a lovely review.

Best salon anywhere ever !

Beth Fearnley
4th Aug 2020
Team Member: Jade
5.0
Appointment verified by SALONGENIUS Software

Just the loveliest place with the loveliest staff. My happy place right now !

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Response from TONI&GUY Chester

Always a pleasure to look after you Beth thanks for the lovely review.

Loved it

Hannah Webster
3rd Aug 2020
Team Member: Jade
5.0
Appointment verified by SALONGENIUS Software

I have annoying forgotten my stylists name but her and Jade were amazing this afternoon.

Both listened to exactly what I wanted, I am so thrilled with my cut and colour.

Thank you, I will definitely be back!!

H xx

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Response from TONI&GUY Chester

We are so happy you were pleased and look forward to looking after you again. Thanks for taking the time to leave a review we appreciate it.

Friday night haircut!

Clare Page
3rd Aug 2020
Team Member: Gary
5.0

Absolutely brilliant haircut with Gary. All the new precautions and procedures that have been put in place for Covid safety worked brilliantly, it felt a really safe, friendly relaxing experience! Gary and his team have done so well! Thank you Gary, it was a real pleasure!

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Response from TONI&GUY Chester

Thank you for your kind words Clare - look forward to seeing you again.

Amazing treatment

Clare Osgood
2nd Aug 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

Katie has been doing mine and my daughters hair for a while now and honestly shes amazing. She always finishes it of perfectly and the cut is always perfect. Not only that but shes q lovely lady to chat to and makes the trip to the salon a really fun experience like it should be (even in these crazy times) would recommend to anyone ?

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Response from TONI&GUY Chester

What an amazing review - so lovely to read. Thank you for your custom and for letting us look after both yourself and your daughter.

Colour

Jacqueline shaw
1st Aug 2020
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Fantastic experience with I loved it highly recommended .

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Response from TONI&GUY Chester

Thank you for your kind review and for letting us take care of you.

Kimpton

Anonymous
1st Aug 2020
5.0

I throughly enjoyed my time at the salon today . I felt safe and Melissa did great job and a great cut but I surpose I am biased. Thanks x

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Response from TONI&GUY Chester

Thank you for your review Elaine - so glad to hear that you felt safe .

Dream haircut

Joanna Carr
31st Jul 2020
Team Member: Mel
5.0
Appointment verified by SALONGENIUS Software

I came in scared to try a new hairdresser as I have thick curly hair and it's often been too much on previous occasions and I've been disappointed. Mel put me at ease straight away, she seemed to relish the challenge. I was so happy with the result - it was better than I ever imagined

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Response from TONI&GUY Chester

We were thrilled to read your review - thank you. It was a pleasure to look after you.

Haircut

Helen Kini
31st Jul 2020
Team Member: Gary
5.0
Appointment verified by SALONGENIUS Software

Superb service and delighted to meet and have an excellent hair cut from Gary. The salon has been set up to fulfil all safety requirements but also feels comfortable and a nice experience. Not easy to achieve and much appreciated.

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Response from TONI&GUY Chester

We are so pleased that you enjoyed your visit with us. Thank you for taking the time to leave such a positive review we really appreciate it.

Excellent experience at T&G Chester

Sarah Jane
31st Jul 2020
Team Member: Lib
5.0

Brilliant safe service ... see you in December xx

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Response from TONI&GUY Chester

Thank you for your great review. Look forward to seeing you in December!

Post lockdown haircut

Katie
31st Jul 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

Absolutely loved having my haircut for the first time with Katie this week - she made me feel very comfortable and I left the salon so so happy with the cut she had given me! She also offered some great advice on how to move forward with colouring my hair and what the next steps for that are. I’ll definitely be returning!

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Response from TONI&GUY Chester

Thank you for your review we are so happy that you had such great service with Katie and we look forward to seeing you again.

Great service

Lou Tobias
31st Jul 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

Friendly as always.
Great advice and fabulous service.
Love my hair!

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Response from TONI&GUY Chester

Thank you for taking the time to send this lovely review we really appreciate it and are happy that you had a positive experience.

My happy hair day.x

Anonymous
30th Jul 2020
5.0

Fabulous as always
.staff great friendly and always helpful ..highly recommend. Xx

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New hair

Anonymous
30th Jul 2020
5.0

Great cut

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Toni and Guy Chester

Anonymous
30th Jul 2020
5.0

Absolutely incredible as always - I wouldn’t go anywhere else.

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Fantastic experience as usual...

Rachael Corrie
30th Jul 2020
Team Member: Mel
5.0
Appointment verified by SALONGENIUS Software

Even during these strange times... the service, stylists and the atmosphere in the salon were all second to none. Mel is so friendly, efficient and professional.
A real asset to Toni & Guy.

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Cut & blow

Wendy warburton
30th Jul 2020
Team Member: Mel
5.0

Always enjoy Mel styling my hair, she is an excellent stylist.

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Layers taken out and fringe cut in

Seren Jones
30th Jul 2020
Team Member: Rebecca
5.0
Appointment verified by SALONGENIUS Software

Lovely new style. Listened to what I wanted and achieved the look I wanted. Will be booking with her again

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Response from TONI&GUY Chester

We are so happy you had a great experience and look forward to seeing you again.

Sherratt

Mel
29th Jul 2020
Team Member: Mel
5.0
Appointment verified by SALONGENIUS Software

Lovely atmosphere in the salon and always made to feel very welcome. Really pleased with how Mel cuts my hair, just how I like it! Thank you ?

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Response from TONI&GUY Chester

We are thrilled that you enjoyed your visit. Thanks for taking the time to leave such a lovely review.

Great safe experience

Lindsey jones
29th Jul 2020
Team Member: Rebecca
5.0
Appointment verified by SALONGENIUS Software

Was made very welcome, clear information about ppi, where to sit and maintained social distancing. Very please with my hair cut, Becky very nice and took time with my hair. Thankyou

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Response from TONI&GUY Chester

Thank you for trusting us to look after you and for leaving a great review we appreciate it.

Mrs

Susan Stanley
29th Jul 2020
Team Member: Chelsea
5.0

Excellent.

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Response from TONI&GUY Chester

Thank you for your feedback we really appreciate it and for trusting us to take of you.

First visit

Donna Wainwright
29th Jul 2020
Team Member: Sian
5.0
Appointment verified by SALONGENIUS Software

Initially I thought an expensive blow dry. Then on going it's all in the detailing. The staff are amazing and it is an actual experience as you feel great on leaving. The positive comments off my friends. They know precisely what the customer wants and thank you to Sian and her colleagues

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Response from TONI&GUY Chester

Thank you for your lovely feedback - we are thrilled that are so pleased with your hair and look forward to seeing you again.

Reassuringly normal

Tracy French
28th Jul 2020
Team Member: Gary
5.0
Appointment verified by SALONGENIUS Software

What a lovely and reassuringly normal experience. The salon has arranged everything so that there is very little difference to having one’s hair done prior to the lockdown. Plenty of space, single use towels and capes and the staff wearing visors. A real treat to have my hair washed by Gary as well as my cut. A personal and relaxing experience.

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Response from TONI&GUY Chester

Thank you so much for taking the time to leave a review Tracey we are pleased that you had a relaxing experience.

Just a lovely experience

Nancy. W
28th Jul 2020
Team Member: Gary
5.0
Appointment verified by SALONGENIUS Software

A very professional hair cut by a true expert in a lovely salon. Just what I needed in these very difficult times. Thank you so much xxx

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Response from TONI&GUY Chester

We are so glad that you had a positive experience. Thank you for the lovely feedback.

Great Experience!

Kate
27th Jul 2020
Team Member: Mel
5.0
Appointment verified by SALONGENIUS Software

Amazing as always and doing a great job adjusting to all the COVID 19 guidelines too. ?

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Response from TONI&GUY Chester

Thank you for taking the time to leave a review - lovely to have you back x

Hair colour following lockdown!

Suzie
27th Jul 2020
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Have to say I didn’t realise how bad my hair colour had been until I saw the amazing results- so so happy - feel like a new woman! Hey

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Response from TONI&GUY Chester

So glad you are happy - thanks for the review Suzie.