TONI&GUY Knutsford

4, Regent St, Knutsford, Cheshire, WA16 6GR

About us

Salon owner Annmarie started her Toni & Guy career 20 years ago as a young receptionist with the company. Annmarie’s motivation saw her rise through the Toni & Guy career ladder & she became the first non Hairdressing Franchisee within Toni & Guy.

Knutsford Toni & Guy opened its doors 10 years ago back in 2007 & quickly put Knutsford on the map with Salon Of The Year Nominations 3 years running.

Salon owner Annmarie’s friendly, personal approach has meant many of her original team are still at Knutsford.

The salon truly is a place clients love to be & has grown to become a family friendly bustling salon at the heart of the Knutsford community.

As leaders in the Hairdressing industry & with the continuous training our team enjoys we bring the latest hair trends, colours & award winning product range label.m to Knutsford.

Read more...

Opening hours

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 20:30
Thursday 09:00 - 20:30
Friday 09:00 - 19:00
Saturday 09:00 - 17:30
Sunday 10:00 - 17:00

Reviews

4.80
1,107 verified reviews
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Worth the wait!

Rosemarie Teece
27th Jul 2020
Team Member: Simon
5.0
Appointment verified by SALONGENIUS Software

So I thought I would let things calm down before booking in for a long overdue post lockdown cut to restore some style to my hair. It was worth the wait! Simon’s done a great job - as usual!

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Response from TONI&GUY Knutsford

Thanks for a fabulous 5* review, it's lovely to be back and doing what we do best :-)

A much appreciated treat!

Rachel
27th Jul 2020
Team Member: Liz
5.0
Appointment verified by SALONGENIUS Software

Hadn't been to the hairdressers for a long time, I didn't even know what to ask for but Liz just knew what to do with my hair type ( fine) and the style that would suit. I'd come straight off shift and had a free NHS haircut! Liz made me feel and look so much better...thank you so much for a really lovely treat ♥️

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Response from TONI&GUY Knutsford

THANK YOU NHS!! It was our pleasure to give something back today xx

Staff were fab

Maddie
27th Jul 2020
Team Member: Simon
5.0
Appointment verified by SALONGENIUS Software

Staff were fabulous. Very friendly and very chilled vibe, didn't feel anyway rushed.

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Response from TONI&GUY Knutsford

Thanks Maddie, we pride ourselves on creating a great salon atmosphere so you get the "total" experience during your visit, for every visit :-)

NHS ❤️

Rachel
26th Jul 2020
Team Member: Liz
5.0
Appointment verified by SALONGENIUS Software

Warm welcome, friendly and attentive stylist. It was a brilliant experience. So relaxing, thanks

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Response from TONI&GUY Knutsford

THANK YOU NHS!! It was our pleasure to give something back today xx

amazing cut and bliw

Jen
26th Jul 2020
Team Member: Liz
5.0

Absolutely amazing service and a fantastic cut and blow dry by Liz! Extremely professional and left feeling amazing I would definitely recommend this salon and Liz as a stylist!!!!

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Response from TONI&GUY Knutsford

Thanks Jen, it's lovely to hear such positive feedback! We look forward to seeing you again soon.
Kind Regards

NHS free haircut

Lisa Cooper
26th Jul 2020
Team Member: Stephanie
5.0
Appointment verified by SALONGENIUS Software

What a lovely thing for Toni & Guy to do- my visit today was brilliant and Steph was amazing- I love my hair and will definitely return! Thank you

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Response from TONI&GUY Knutsford

THANK YOU NHS!! It was our pleasure to give something back today xx

Haircut and blow dry and style with my usual stylist

Christine Jones
26th Jul 2020
Team Member: Beverley
5.0
Appointment verified by SALONGENIUS Software

Excellent cut and blow dry as usual. Stylist great and coffee welcome

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Response from TONI&GUY Knutsford

Lovely to hear, thanks Christine! And thank goodness we can still have coffee in Salon ha :-)

Thank you Bev

Anonymous
26th Jul 2020
Team Member: Beverley
5.0

Bev as ever fantastic . Really appreciate the care and attention to keep client and colleagues safe. Thanks very much. For me in relatively small salon masks should be warn by all clients. Especially when number of people in Salon increases at change overs

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Response from TONI&GUY Knutsford

Thanks for a great 5* review - we can confirm masks (face coverings) are now mandatory for all clients and staff in our salon #wecare

Hair appointment at last!

Joyce Mcnamara
25th Jul 2020
Team Member: Stephanie
5.0
Appointment verified by SALONGENIUS Software

I first visited the salon a couple of days before lockdown and was very happy with my visit.
I made an appointment with Stephanie again and was very happy. She remembered me and was great with her advice and style help.
She’s very helpful and nothing is too much trouble for her.

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Response from TONI&GUY Knutsford

Thanks for your lovely feedback Joyce, it's wonderful to hear our clients are so impressed :-)

Post lockdown perfection!

Charlotte Mcnulty
25th Jul 2020
Team Member: Liz
5.0
Appointment verified by SALONGENIUS Software

I was in desperate need of a hair cut and colour, it was really starting to get me down and I stopped feeling like me but Liz and Saffron worked their magic! The colour is fabulous, I went for a different shade than previous and I love it! And then it it’s been cut so well to show it off. Thank you !!

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Response from TONI&GUY Knutsford

It's so lovely to hear refreshing and honest feedback such as this Charlotte. Great hair really does change more than just your appearance... here's to the new you, we think she's fabulous :-)

Colour and trim

Vicki
24th Jul 2020
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Great as always- thanks to all-

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Response from TONI&GUY Knutsford

Happy Clients = Happy Salon :-)

Fab thanks Emma!

Felicity Anne Knott
24th Jul 2020
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Always pleased ?

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Response from TONI&GUY Knutsford

Always a pleasure to see you in Salon Felicity, we look forward to seeing you again soon. Kind Regards, Team Knutsford

Hooray! Open again!!!

Felicity Anne Knott
24th Jul 2020
Team Member: Liz
5.0
Appointment verified by SALONGENIUS Software

Just great

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Response from TONI&GUY Knutsford

"Hooray" is exactly how we feel too Felicity :-)

Safari is fabulous

Debra Adderley
24th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Really impressed with all that Safari has done, from the professional yet friendly way I was met and dealt with to the amazing job she’s done with me hair!

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Response from TONI&GUY Knutsford

Just what we want to hear :-) I can't wait to pass your comments on to Safi, it's feedback like this which makes what we do so worthwhile. Thanks again Debra

Great cut and colour

Debbie goldsmith
23rd Jul 2020
Team Member: Stephanie
5.0
Appointment verified by SALONGENIUS Software

Great cut and colour well looked after Thankyou

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Response from TONI&GUY Knutsford

Thanks for a brilliant 5* review Debbie, we look forward to welcoming you back again soon.

Ace cut

Debbie Goldsmith
22nd Jul 2020
Team Member: Jamie
5.0
Appointment verified by SALONGENIUS Software

Brilliant haircut as always

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Response from TONI&GUY Knutsford

Happy Clients = Happy Salon :-)

Post-lockdown cut

Angie
22nd Jul 2020
Team Member: Emma
4.5
Appointment verified by SALONGENIUS Software

So good to see Emma again and as always, she has given me an amazing cut. Even more appreciated this time as it hasn’t been done for over 4 months and I normally come every six weeks.

I have to say I was disappointed with the level and use of PPE. I was the only customer wearing a mask and felt that this should have been mandatory. The staff were all wearing visors, but not masks, whilst with clients. However, none were not observing social distancing or using their visors when talking with each other. I found this unacceptable at this stage in the pandemic with places only just reopening when I am still furloughed and do not know when or if I will be returning to work.

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Response from TONI&GUY Knutsford

Hi Angie, thank-you for your feedback following our reopening in July. We wanted to reassure you that your concerns have been addressed. We've made changes to ensure we are fully Covid compliant and our new Gold Standard Hygiene Code has been implemented throughout the Salon. Kind Regards, Team Knutsford

Fantastic!

Charlotte Williams
21st Jul 2020
Team Member: Christian
5.0
Appointment verified by SALONGENIUS Software

Fantastic salon and lovely staff! Had a cut and blow with Christian who couldn't have done better a job. Really listen to what I wanted which has resulted in a brilliant cut better than what I wanted. So reassured that he took on board my anxiety of coming to a new salon for the first time. Was great to have a really good chat too! Thank you so much. Look forward to returning next time.

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Response from TONI&GUY Knutsford

This is exactly what we LOVE to hear, thanks for such a fantastic review Charlotte :-)

Mrs

Karen Wolstencroft
21st Jul 2020
Team Member: Christian
5.0
Appointment verified by SALONGENIUS Software

As always, an absolute delight from start to finish. Was completely reassured by the impeccable safety measures in place.

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Response from TONI&GUY Knutsford

Thanks Karen, we've tried extremely hard to ensure our new Gold Hygiene Standards are implemented throughout the Salon whilst we all adjust to the new normal. We look forward to welcoming you back again soon, Kind Regards

Colour/ blow dry

Jess heaton
20th Jul 2020
Team Member: Lucy
4.5
Appointment verified by SALONGENIUS Software

Did a good job on hair colour which I am pleased with. But she was quite rude and very intolerant. Her attitude was poor and I felt uncomfortable throughout the salon experience. I will choose my hair services elsewhere..

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Response from TONI&GUY Knutsford

Hi Jess, we're so sorry to hear you were disappointed with your recent salon experience. If you would like to discuss this more please call the Salon on 01565 740 251.

Haircut

Kim Wilson
19th Jul 2020
Team Member: Christian
4.0
Appointment verified by SALONGENIUS Software

Excellent. Love my hair. Great service. V impressed.

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Response from TONI&GUY Knutsford

Thanks for taking the time to leave a review Kim, we really appreciate your feedback. Make sure to check our social media pages for exclusive offers and client promotions next time you visit. Kind Regards, Team Knutsford

Post lockdown haircut

Helena Renshaw
18th Jul 2020
Team Member: Liz
5.0
Appointment verified by SALONGENIUS Software

I have been going to the same hairdresser for more than 10 years and post lockdown they are no longer available. So, I was really nervous - post lockdown haircut in the current circumstances, trying a new hairdresser and trying to explain my long gone style to someone new. Liz was lovely - listened to what I wanted and made sure she had clarified everything - and then I had a really relaxed and lovely cut. Feel so much better as a result! And love the haircut! Will definitely go back.

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Response from TONI&GUY Knutsford

Thank you so much for your lovely feedback Helena. It's been strange for us all adapting to the new normal so hearing comments like this is very rewarding. We look forward to seeing you again soon, kind regards.

Restyle

Chris Thompson
18th Jul 2020
Team Member: Simon
5.0
Appointment verified by SALONGENIUS Software

Had a restyle with Simon, we discussed ideas and he did an incredible job, taking my 'lockdown' hair down gradually from being completely overgrown to an absolutely perfect length whilst also changing the style. Couldn't recommend him more!

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Response from TONI&GUY Knutsford

Those "Lockdown Styles" have really been a challenge the past few months ha! We're glad your pleased with the new style and look forward to seeing you again soon. Many Thanks

Thank god for Emma

Stefanie Meachin
17th Jul 2020
Team Member: Emma
5.0

Emma fixed my hair after a traumatic week of being bleached a number of colours. Thank you Emma for fitting me in and working your magic.

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Response from TONI&GUY Knutsford

All fixed now thankfully... and we're thrilled we were able to help :-)
We'll see you again soon
Kind Regards
Team Knutsford

Amazing Experience

Hannah McCaffery
16th Jul 2020
Team Member: Christian
5.0
Appointment verified by SALONGENIUS Software

I had Liz for my colour and Christian for my cut. They both offered a fantastic service and offered great advice in relation to getting the style I was looking for. They were both warm and friendly. The young lady who washed my hair and applied my treatment was also 5*

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Response from TONI&GUY Knutsford

WOW exactly the feedback we want to see :-) We're so glad you were happy with your recent visit and look forward to welcoming you back again soon.

Great cut

Terry
15th Jul 2020
Team Member: Jamie
5.0
Appointment verified by SALONGENIUS Software

I was really happy with the cut, my stylist was friendly and did a great job

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Response from TONI&GUY Knutsford

Happy Clients = Happy Salon :-)

Happy customer

Julie Williams
15th Jul 2020
Team Member: Simon
4.5
Appointment verified by SALONGENIUS Software

First visit to the salon. Colour by Lucy and cut by Simon (think that’s his name as he didn’t introduce himself) Very happy. Both cut and colour are just as I wanted.

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Response from TONI&GUY Knutsford

Thanks for your feedback Julie, things are certainly different in the Salon right now but we're trying to keep standards as high as usual. We hope to welcome you back again soon. Kind Regards, Team Knutsford

Emma’s a Star!

Lynda
15th Jul 2020
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Much needed visit today after 3 months on lockdown. Emma did a great job. Can always depend on her.

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Response from TONI&GUY Knutsford

Emma really is a star, we completely agree with you there Lynda. Our top rated Stylist on Salon Spy two years in a row :-)

Highlights and cut

Lydia McNicholas
15th Jul 2020
Team Member: Jamie
5.0
Appointment verified by SALONGENIUS Software

Great colour and cut, thanks to both stylists!

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Response from TONI&GUY Knutsford

Thanks for taking the time to leave us a lovely review Lydia, we hope you loved your post lockdown hair and things weren't too different for you. Kind Regards, Team Knutsford

Wonderful

Maxine Barratt
15th Jul 2020
Team Member: Lyndsey
5.0

Excellent

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Response from TONI&GUY Knutsford

Our first post lockdown Salon Spy review... a fabulous 5* one all round :-)

Brazilian Blowdry

Louise Austin
19th Mar 2020
Team Member: Stephanie
5.0
Appointment verified by SALONGENIUS Software

Excellent service as always!

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Response from TONI&GUY Knutsford

Thanks Louise, always a pleasure to see you in Salon.
Kind Regards
Annmarie

Head massage

Sarah Pottle
18th Mar 2020
Team Member: Liz
4.0

Colour and blow dry we’re great
No head massage with the shampoo though

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Response from TONI&GUY Knutsford

Hi Sarah, we're so sorry to hear you didn't recieve a head massage, it's one of the most important (relaxing) aspects of your hair experience! I've made a note on our system and you'll recieve a luxuary HairSpa Treatment free of charge next time you're in salon :-)
Kind Regards
Annmarie

Colour and cut

Vicki
16th Mar 2020
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Brilliant as usual - always pleased with the results and great cut and colour. Thanks

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Response from TONI&GUY Knutsford

Thanks for a fantastic 5* review :-)

My hair is lovely but

Skye
14th Mar 2020
4.5
Appointment verified by SALONGENIUS Software

It was lovely and my hair is so nice. However it would have been nicer if the staff talked to you a little bit more. Apart from that everything was lovely

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Response from TONI&GUY Knutsford

Hi Skye, thanks for your feedback and apologies our staff were a little quiet when you visited, its very unusual for us. We hope to see you again soon, Kind Regards.

Happy customer

Cathy Meagher
13th Mar 2020
Team Member: Emma
4.5

Great colour done by emma.

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Response from TONI&GUY Knutsford

Happy Clients = Happy Salon :-)

Beautiful colour and hair cut

Julie Symondson
13th Mar 2020
Team Member: Beverley
5.0
Appointment verified by SALONGENIUS Software

Lucy did fab colour and Beverly did a lovely hair cut.

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Response from TONI&GUY Knutsford

Thanks for a fantastic 5* review Julie, we look forward to seeing you again soon.

Hair colour

Scm
12th Mar 2020
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Perfect colour - hair so much healthier now

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Response from TONI&GUY Knutsford

Fantastic to hear... the health of our clients hair is very important to us! Did you know we offer bespoke treatment packages to prolong your colour? Ask your stylist next time you are in salon.
Kind Regards
Team Knutsford

Fab colour

Sue
12th Mar 2020
Team Member: Liz
5.0
Appointment verified by SALONGENIUS Software

Great new colour from Liz today

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Response from TONI&GUY Knutsford

Happy Clients = Happy Salon :-)

Review

Anonymous
10th Mar 2020
4.0

Fabulous, Emma has done my hair for more than 2 years now and I’m always extremely pleased with the result.

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Response from TONI&GUY Knutsford

Thanks for taking the time to leave Emma a lovely review. Don't forget to check our social media pages for exclusive offers and competitions!
Kind Regards

AMAZING COLOUR & CUT

Nicole Allen
8th Mar 2020
Team Member: Liz
5.0
Appointment verified by SALONGENIUS Software

My first time at a Toni & Guy salon.
Liz cut and coloured my hair brilliantly.
Made me feel like a new person which I so needed.
Love the whole atmosphere at the Salon.
Highly recommend Liz .. Shes a true Professional xx

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Response from TONI&GUY Knutsford

Exactly what we want to hear :-)
And we agree, Liz really is fantastic!!
We're so happy you had a great first experiance and can't wait to welcome you back soon.
Kind Regards

Colour

Deborah farrell
8th Mar 2020
Team Member: Emma
4.5
Appointment verified by SALONGENIUS Software

I was looked after really well by Emma& Megan who washed and blowdried my hair.

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Response from TONI&GUY Knutsford

Thanks for a great review Deborah, we hope to see you again soon.
Kind Regards
Salon Manager

Colour and cut

Debi Shillito
7th Mar 2020
5.0
Appointment verified by SALONGENIUS Software

Brilliant atmosphere and service, very friendly staff/salon

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Response from TONI&GUY Knutsford

Thanks for a great review Debi... we look forward to seeing you again soon :-)

Review

Jane
1st Mar 2020
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Lovely salon. Emma is a fantastic stylist and my hair looks so much better after I have seen her. Love seeing Anne Marie for a chat too

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Response from TONI&GUY Knutsford

And we love seeing you to Jane :-)
Thanks for a fantastic 5* review as always

Today

Kathryn England
28th Feb 2020
Team Member: Stephanie
5.0
Appointment verified by SALONGENIUS Software

Loved the new short style & the colour by Lucy
The dream team!
Perfect
Thank you

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Response from TONI&GUY Knutsford

Exactly what we want, happy clients :-)
Thanks Kathryn

Saffie

Cath
22nd Feb 2020
4.0
Appointment verified by SALONGENIUS Software

Fantastic....well looked after.! Thankyou saffie was hairdresser

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Response from TONI&GUY Knutsford

Happy Clients = Happy Salon :-)

Excellent service

Caroline Saunders
21st Feb 2020
Team Member: Christian
5.0
Appointment verified by SALONGENIUS Software

I came in to the salon to find the stylist I had booked was running 40 minutes late. I was extremely cross and left. However the salon manager rang me back and offered me a later appointment free of charge with senior stylist Christian. He did an excellent job and restored my faith. Problems can occur but if resolved quickly and satisfactorily then you cant ask for more

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Response from TONI&GUY Knutsford

Hi Caroline, thanls for a lovely honest 5* review. Once again apologies for the confusion on the day; we're just so glad you gave us a second chance and were happy with your beautiful hair cut. We hope to see you again soon :-)

Very pleased with my cut and colour!

Nicky Tomkins
20th Feb 2020
Team Member: Liz
5.0
Appointment verified by SALONGENIUS Software

Liz gives brilliant advice about colour, and she knows exactly how to make my hair feel so much fresher and healthier. Thank you so much!

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Response from TONI&GUY Knutsford

Thanks for a brilliant review, we're glad you were so happy :-)

Very pleased with my cut and colour!

Nicky Tomkins
20th Feb 2020
Team Member: Beverley
5.0
Appointment verified by SALONGENIUS Software

Bev is brilliant and knows exactly what to do to make my hair look and feel healthier. I trust her completely! Thank you so much.

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Thank you so much Lucy

Alex Bird
19th Feb 2020
Team Member: Lucy
5.0
Appointment verified by SALONGENIUS Software

Lucy has done an amazing job on my hair turning me from a wishy washy rooty blond to a nice healthy silky brunette. She knew exactly what I wanted and would suit my complexion and has done the best job. Thank you again!

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Response from TONI&GUY Knutsford

Thanks for a fantastic 5* review Alex :-)

Cut & Semi permanent colour

Angela
18th Feb 2020
Team Member: Lucy
4.0
Appointment verified by SALONGENIUS Software

My colour as always with Lucy is fab! She always gets it right,.
A bit disappointed with the cut this time from *****. After washing it myself have noticed one side is slightly uneven compared to the other.

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Response from TONI&GUY Knutsford

Hi Angela, we're so sorry to hear your cut isn't up to the usual standards we'd expect this time. Please call the salon on 01565 740 251 and we'll get you booked back in urgently to correct this completely free of charge. We want your hair to feel absolutely perfect when you leave, it's our main goal :-)
Many Kind Regards
Annmarie
Salon Franchisee