Francesco Hair Nantwich, Cheshire

In May 2023 I went into hospital for a routine op. I developed bacterial meningitis and survived but was left with permanent hydrocephalus (fluid on the brain) and underwent emergency surgery to place a shunt in my brain.

Unfortunately the shunt went wrong and, in a nutshell, I’ve clocked up 6 brain surgeries since. During the fifth surgery, extreme measures had to be taken to revive me on the operating table and when my heart kicked back in the surgeons very quickly inserted a shunt into my brain.

I woke up in ICU 4 days later and realised that my hair was a bloody mess of heavy matting that was so heavy it was causing my skull to bleed. The surgeons explained that due to the “complications” they had shaved some of my head and tied the rest of my hair with a bit of bandage. Whilst I was unconscious for the next few days the hair had become more entangled as I moved around on the pillow.

Obviously, my hair wasn’t priority number 1 at the time and I had already lost half it to the previous surgeries, but when I finally got home and tried unsuccessfully for hours to untangle it, I broke down. My very long black hair was ruined along with my self esteem.
The next day I went to Francesco hair salon in Nantwich. Matt and his team were phenomenal. It took four people EIGHT solid hours to painstakingly tease each individual strand out of the mess. I left the salon with enough hair to cover my scalp and give the illusion that I had a full head of hair.

I cannot thank the team at Francesco’s enough for what they did and at the time I mentioned that I intended to publicly thank them on my cat rescue page. Predictably, life got in the way and I forgot (I’m putting it down to the surgeries!) but here it is. So if anyone wants to go to a hairdresser who shows genuine empathy along with exceptional hair dressing skills, you know where to go.
And to Matt and the team: thank you from the bottom of my heart.

Laura is brilliant, I've always had an excellent appointment with her, extremely good stylist

As always lots of care taken over cut and colour. Vicky is friendly and professional and always happy with result.

I always enjoy my time spent with you all. The haircut is a bonus too!

Always a nice atmosphere and come out with great hair x

It’s been a year since I first walked through Francescos hair salon doors to meet with Becky for a cut and colour. The first experience was excellent in every way and a year on I can honestly say every visit is enjoyable. I am always delighted with the condition and cut of my hair and the warm welcome from everyone in the salon. Highly recommend especially if you want a very light / white blonde colour. Thanks Becks, your efforts much appreciated.

Very nice haircut and happy with the style.

Thank you to Becky and Jill. I absolutely love my hair, and I really enjoyed my visit to the salon this evening! ⭐️⭐️⭐️⭐️⭐️

Salon squeaky clean
Attention the whole experience spot on
My hair was exactly what I wanted
Two people commented how good it was and asked where I had been

Bex did an AMAZING JOB as always,. Love my time in the salon. Xx

Hello - I had colour by Becs and blow dry from Jess. As soon as I walked in I was asked if I was being taken care of right up to the lady minute when I left. Excellent.
Great colour experience by someone who really know their stuff. Definitely expert level. Very thorough, very quick and super efficient and really worked to make my hair the best it could be and to adjust to the last colour experience and a recent holiday.
Blow dry was very well done

Love coming to have my hair cut. I’ve always been very satisfied and I live the friendly atmosphere. Thank you

I asked for Matt to do my hair, it’s absolutely lovely, so very pleased with it!!
I am 82 years of age & I have gone to the Nantwich Francesco salon for over 20 years & never once felt dissatisfied .

As always the staff are friendly especially Laura who cuts my hair and I am very pleased with the results

Lovely experience as always.

Always an enjoyable experience

Excellent as always ❤️❤️

Always a pleasant, relaxed atmosphere. Advice as/when required.
Definitely recommend to others, if looking for salon in Nantwich.

Very professional and listens to requirements.
Friendly and take great care with her work.
Very satisfied

Excellent service. I wouldn’t expect anything else.

Brilliant once again, hair styled felt lovely with it all done.

Perfect cut so tidy and easy

Normally have Mat. but more than happy with Laura. She did a great job.

2nd time vickie has cut my hair.. highly recommend

It's always an enjoyable experience visiting the salon. Laura does a great job of wrangling my unruly hair into a smart style and Jill and the salon Team make everyone feel wonderfully welcome. - thank you so much!

Absolutely love visiting the salon , so friendly lovely atmosphere , my cut and colour was top notch as usual just love my chill time and chats and of course the coffee and biscuits can’t wait to return , thankyou

Exceptional babylights and toner, the result being exactly what I wanted. I’m always very concerned for the health of my hair and the impact bleach has, Becky mitigated risk with her clever application and use of treatments and products throughout. Thank you and highly recommend

Excellent as always

Laura is lovely and this isn't a reflection on her ability or friendly nature.
My disappointment is with price vs service. I began using your salon in 2023 with Marta, she trimmed my hair, dried it and sometimes curled it for approx £35. My hair length has not changed, though with Marta being on maternity leave I was given Laura as a stylist. I understand that Laura is of higher qualification and therefore more expensive, however today I was charged £58 for a cut and blow dry, no curling. I find it too expensive, I have about 1 inch taken off, all 1 length, and I feel as though I'm paying for a lot more.

Excellent restyle and cut so happy thank you so much Vickie

Absolutely brilliant once again

Very enjoyable visit as usual. Always made to feel special and welcome.Very pleased with my cut and blowdry

Excellent, professional, always enjoy the experience.

Always a great experience! Really well looked after and all stylists and colourists have years of experience- my hair today looked beautiful - both the colour and the cut! Been a customer for over 24 years, so that speaks for itself! Well done team Francesco!

Excellent

Very relaxing

Very pleased with my cut & colour
Vicky did exactly as I asked going back for a colour in February.

Booked in for Christmas hair do and as usual was wonderfully done by Vicky!
See you in January 2025 xx

As always I go in to see Matt, not looking or feeling my best but ALWAYS come out feeling top notch ❤️❤️

Chatted about a cut being done in January

Excellent service as always. Always looked after and Bex always friendly and chatty.

I was welcomed by Jill and offered a coffee while I waited a few moments for Matt to complete the finishing touches to his previous client.
Matt had a pleasant and relaxed yet professional manner and was able to provide some styling suggestions for my receding hairline.

He did not ask where I was going for my next holiday but was able to hold a conversation while cutting my hair and told me how he lhas recently taken up cold water swimming.

Very happy with my experience

Matthew was attentive and respectful.
He listened to my requests carefully and responded appropriately.
Matthew did not overbear me with personal views of the world/politics neither did he chat inanely.
He was effective and efficient and I loved the outcome.

Laura always listens to exactly what I want to do with my hair and does it perfectly! 🙃

Matt as usual does a lovely cut & style!!!

The salon has high professional standards, all the staff are genuinely friendly and Laura always manages to wrestle my unruly hair into a fine haircut that makes me feel smart again. Thank you all so very much for providing such a friendly, relaxed and excellent service! ❤️

Had an extra head massage! Ooo mmm gee

Very pleased with my haircut,will ask for Vickie next time.

Laura as always has given me a good haircut and a warm welcome