Serenity

65 Park Lane, Poynton, Cheshire, SK12 1RD

About us

Serenity is the perfect escape from the busy world outside, unwind in a space dedicated to your wellbeing. Styled to perfectly combine relaxation and advanced rejuvenation, our contemporary high-street clinic offers only the very finest treatments and products from around the world. Located on Park Lane in Poynton, Serenity features seven expansive treatment rooms, plus a dedicated manicure and pedicure area, making it rival the very best country retreats and leading city clinics. With 12 members of staff with over 250 years’ experience between them, whichever treatment you book in for, you will always be in reliable hands.

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Opening hours

Monday 09:30 - 17:00
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.93
527 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Ear piercing

Donna Evans
29th Sep 2021
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

All staff were lovely, friendly and polite. Piercing was carried out swiftly with a good selection of studs.

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Response from Serenity

Thankyou so much for your lovely review

Relaxing experience

Sheila lamb
29th Sep 2021
Team Member: Karen
5.0

Lovely relaxing experience and Karen very friendly, professional and made to feel comfortable, talked through each stage of the treatment.

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Response from Serenity

Thankyou so much for you lovely review Sheila, so glad you enjoyed your treatment, see you soon

Caci facial

Jill Farmer
24th Sep 2021
Team Member: Karrie
4.5
Appointment verified by SaloniQ Software

I had the most amazing Caci facial . Karrie applied a Jane scrivener face mask which was so lovely whilst I had a neck and shoulder massage . My skin is glowing and lifted especially my jaw line

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Response from Serenity

So glad you had such a lovey experience. Thank you so much for leaving a review Jill.

Just what I needed

PJ
16th Sep 2021
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

After a difficult few weeks Eleanor gave me the pick me up I needed. Excellent manicure & lovely company. Thank you.

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Response from Serenity

What a lovely review - thank you so much PJ.

Signature Treatment

Mrs Judy Scorer
5th Sep 2021
Team Member: Karen
4.5
Appointment verified by SaloniQ Software

Absolutely fantastic treatment. So relaxing. Thank you.

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Response from Serenity

So glad you enjoyed it Judy x

Fabulous as Ever!!

Mrs Fay Crowther
3rd Sep 2021
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

Fabulous as ever, have been coming here years and always enjoy my treatments.

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Response from Serenity

Thats lovely thanks Fay!

So relaxing

Sarah Underwood
3rd Sep 2021
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

I decided to make use of the two treatments for £59 as my gel nails were due anyway and I really wanted to have my eyebrows sorted. I was a little nervous about having HD brows at my age.. I didn’t want dark heavy looking eyebrows. Natalie knew from the onset what I should have and I trusted her judgement completely. Natalie is very careful and spends time and attention to detail. I would definitely have them done again

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Response from Serenity

Thanks Sarah for your fabulous review!

No pain no gain

Linda Johnson
2nd Sep 2021
5.0

As always Kerrie was wonderful. Thought me so much. Explained everything to me, also very Happy on the results. So ?

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Response from Serenity

Thanks so much Linda thats lovey to hear!

Great service

Julie Whittaker
2nd Sep 2021
Team Member: Natalie
4.0
Appointment verified by SaloniQ Software

I am new to the salon but have found everyone is professional and friendly

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Response from Serenity

Thank you Julie, for your lovely review

Very knowledgeable

Ellie Buckley
31st Aug 2021
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Well I’m ashamed to say I don’t know if my therapist was Karen C or Karen G ? Either way, one of them was phenomenal. As soon as I walked in for my massage she could see where I was carrying tension. She chatted through where my problem areas were and then got to work on my broken postpartum body. She did a tremendous job relieving a lot of the tension in my body and also helped me understand some of the reasons why I was in so much pain. I will definitely be going back and I would 100% recommend Serenity to friends and family.

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Response from Serenity

Thank you Ellie - it was Karen C by the way. So glad you hear how happy you were with the treatment. We look forward to seeing you again soon.

Lovely treat

Katie Robinson
27th Aug 2021
5.0
Appointment verified by SaloniQ Software

Had a massage and my nails done today and the experience was lovely from start to finish

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Response from Serenity

Thank you Katie ... so pleased you enjoyed it x

Excellent service

Vivian Birley
27th Aug 2021
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

The whole process was accommodating to my problems with mobility at the moment felt wonderful after treatment

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Response from Serenity

Thank you so much Vivian for your lovely feedback, hope you continue to feel wonderful! x

Excellent

Anonymous
27th Aug 2021
Team Member: Karen
5.0

Excellent service from all enjoyed the whole experience

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Response from Serenity

Thankyou so much for your lovely review, see you soon x

Fabulous Facial

Lindsay Bates
21st Aug 2021
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Olivia recommended this facial at a previous visit and so glad she did. Very relaxing and my skin feels fabulous.

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Response from Serenity

Thank you so much for such a lovely review - we will pass on your comments to Liv.

Full body massage

Rachel Ashton
5th Aug 2021
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Lovely and relaxing felt great whilst having it done and now my skin looks and feels glowing

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Response from Serenity

thats great Rachel thanks for your response x

Fabulous as always x

Catherine Brindley
2nd Aug 2021
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

Both my daughter and I came in to see Karrie for a foot tidy before our holidays. It was so lovely to spend some time at Serenity with my young daughter, it was her first time there and she loved it! Thank you to Karrie for squeezing in the extra appointment time for us and making it such a relaxing experience xx

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Excellent as always

PJ
27th Jul 2021
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Great eyebrow & eyelash tint & perfect summery nails. Thanks Olivia.

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Response from Serenity

Thanks for your lovely review

Lovely ibeauty treatment

Joan Dudley
27th Jul 2021
5.0
Appointment verified by SaloniQ Software

Very relaxing and informative therapist.

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Response from Serenity

thank you so much Joan

Absolutely fantastic!

Evie Picksley
23rd Jul 2021
5.0
Appointment verified by SaloniQ Software

Wonderful experience for my daughter having her ears pierced. They made it special and took great care of her. A big thank you.

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Response from Serenity

Thank you so much - we are pleased you had such a great experience.

Saturday 17th

Nicola McManus
17th Jul 2021
Team Member: Natalie
5.0

Had eyebrows, nails and toes looked after by Natalie- as always a lovely experience and I am delighted with the results. Thank you!

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Response from Serenity

Thank you so much - we are pleased you had such a great experience.

Brow shape and tint

Sally Moore
16th Jul 2021
5.0
Appointment verified by SaloniQ Software

A lovely stress free time where I was made to relax and was pampered, a fantastic experience as always .

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Value
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Response from Serenity

Thank you so much - we are pleased you had such a great experience.

Body massage

Rachel Ashton
13th Jul 2021
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

It was lovely and felt so nice. Very relaxing and Olivia was great she spoke of I wanted to and stayed quiet when I was relaxing. One thing I would mention when booking is to mention the stairs as there maybe people who are unable to access the treatment rooms as a result.

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Response from Serenity

Thank you so much for your review. yes we will take this in to consideration when booking new clients in. Thanks again and see you soon.

Nail repair

Anonymous
10th Jul 2021
5.0

Help was given. ?

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Facial and hd brows

Celia Squire
8th Jul 2021
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Brilliant facial and brows
Celia.

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Facial and hd brows

Anonymous
8th Jul 2021
Team Member: Sharon
5.0

Sharon always takes great care and is very helpful

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Spray tan

Alison Ward
6th Jul 2021
5.0
Appointment verified by SaloniQ Software

Just had a brilliant spray tan. Would totally recommend

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Amazing as always

Amanda Lamb
3rd Jul 2021
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Lovely welcome, had my acrylics infilled today and a beautiful colour put on. All the staff are so good and my nails always get noticed. Very relaxing atmosphere and Natalie is so friendly and helpful.

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Feeling great!

Christina Lallement
2nd Jul 2021
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Always enjoy my treatments at Serenity, always leave feeling great,! Thank you.

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Manicure

Carol Sudlow
30th Jun 2021
5.0
Appointment verified by SaloniQ Software

Sorry dont know the ladies name but was very pleasant always enjoy having my nails done.

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Cannot wait to try more treatments

Anonymous
26th Jun 2021
5.0

Thank you for my treatments today, it was so relaxing. I got great advice too and cannot wait to try more treatments. Thank you

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Nails done, first time since Lockdown 1

Gillian Conboy
26th Jun 2021
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

So happy to have my gel nails and a deluxe pedicure, I’m feeling really good! Thank you, Olivia!

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Excellent experience

Mrs Carole Mcglone
24th Jun 2021
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Always a pleasure to have my facial with Sharon. Very welcoming, clean and efficient. Also very knowledgeable and reassuring about products and what is useful and helpful.

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Response from Serenity

Thank you so much for leaving this review. We will pass your lovely compliments onto Sharon.

Massage

Mrs Judy Scorer
23rd Jun 2021
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Karen's massages are really helping with my neck and shoulder problems. She is thorough and very knowledgeable. I really enjoy the sessions and I have so much more flexibility in my shoulders as a result.

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Response from Serenity

That's great to hear Judy, Thanks so much for your lovely review.

HD brows

Enid Jackson
22nd Jun 2021
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Great service as usual from Sharon. Brows look so much better after the treatment! ?

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Response from Serenity

thank you. lovely to see you in the salon

Nice nails

Mrs Joanne Jackson
22nd Jun 2021
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Another great visit to Serenity.
Olivia is lovely.
My gel nails look great.

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Response from Serenity

fantastic. Thank you. lovely to see you

Hyalu Facial

Louise Paisey
18th Jun 2021
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

A much needed Facial . My skin thanked me ! Lovely relaxing highly recommend. Thalga products smell gorgeous. My skin looks well nourished.

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Response from Serenity

Fabulous! Nourished skin and a relaxing experience - perfect. Thank you. We will pass on your lovely comments to Natalie.

Deluxe Pedicure

Jayne Butcher
18th Jun 2021
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Lovely relaxing environment and excellent experience. Would definitely recommend.

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Value
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Response from Serenity

Thank you for your lovely review. We will pass on your comments to Natalie.

Facial

Andrea Worrall
15th Jun 2021
Team Member: Olivia
5.0

Amazing treatment in a lovely calm clear professional environment
Olivia is amazing and my skin felt and looked just fabulous

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Response from Serenity

Thank you so much for such a fantastic review!

Best services

Anonymous
8th Jun 2021
5.0

The best services!

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Response from Serenity

Thankyou so much for your review x

Excellent treatment

Sandra Ives
8th Jun 2021
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Excellent service and treatment.

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Response from Serenity

Thanks Sandra, See you soon

Brow Sculpt

Claire Massey
3rd Jun 2021
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Over the moon with my new brows. Feel and look like a new woman thanks a million Karen ❤️

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Response from Serenity

Thanks you so much Claire.

Expert electrolysis

Sue R
3rd Jun 2021
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

A Covid safe, friendly and professional experience at this local Salon.

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Response from Serenity

Thank you so much Sue.

Electrolysis

Anonymous
2nd Jun 2021
Team Member: Natalie
5.0

Excellent professional treatment done with care friendliness and efficiency

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Response from Serenity

Thank you very much for your review.

Facial

Anonymous
1st Jun 2021
5.0

As always...fab!

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Response from Serenity

Thank you so much.

Radio Frequency Facial

Mrs Judy Scorer
29th May 2021
Team Member: Sharon
4.5
Appointment verified by SaloniQ Software

Wonderful, relaxing experience with great results- smoother and firmer looking skin just hours after the treatment. Would highly recommend.
Sharon is skilled, ultra professional and so easy to relax with. I always look forward to my facials with her.

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Response from Serenity

Thank you so much for leaving such a fantastic review. It means a lot to us!

Great treatment

Tracey Herbert
27th May 2021
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

Fab and quick eyelash and brow tint - look like a new woman - thanks Karrie x

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Response from Serenity

Thank you Tracey - glad you are so pleased - also loving the new car ;) x

Recent visit

Mrs Barbara Kershaw
27th May 2021
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Great treatments again. Feel so cared for and came home feeling relaxed. Thank you! And Karrie for my manicure; lovely colour! Xxx

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Response from Serenity

Lovely comments - we are so glad you had a great experience. Thank you.

Nails and toes

Anne Lawson
20th May 2021
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

Excellent service as always. Very friendly and caring. Lovely atmosphere. Nails look amazing and hopefully I'll be able to get my feet out soon to show my toenails!

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Response from Serenity

We will pass on your lovely comments to Karrie. Thank you so much.

Outstanding

Jacki Oneill
20th May 2021
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Sharon is amazing and the facial treatment is always a relaxing experience.

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Response from Serenity

We are so pleased you had a great experience. Thank you for leaving a review.

Lovely facial

Joan Dudley
20th May 2021
5.0
Appointment verified by SaloniQ Software

Lovely and feel very relaxed. Sorry
I can't remember names, but thank you for making it enjoyable.

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Response from Serenity

It was Olivia and Karrie that you saw most recently. Lovely to receive such a great review. Thank you.