Serenity

65 Park Lane, Poynton, Cheshire, SK12 1RD

About us

Serenity is the perfect escape from the busy world outside, unwind in a space dedicated to your wellbeing. Styled to perfectly combine relaxation and advanced rejuvenation, our contemporary high-street clinic offers only the very finest treatments and products from around the world. Located on Park Lane in Poynton, Serenity features seven expansive treatment rooms, plus a dedicated manicure and pedicure area, making it rival the very best country retreats and leading city clinics. With 12 members of staff with over 250 years’ experience between them, whichever treatment you book in for, you will always be in reliable hands.

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Opening hours

Monday 09:30 - 17:00
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.93
527 verified reviews
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Value
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Facial and eye brows light therapy and back massage

Celia Squire
28th Mar 2024
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Sharon is very efficient and excellent I wouldn't have anyone else

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Response from Serenity

Hi Celia,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that Sharon provided you with efficient and excellent service. We always strive to provide our clients with the best experience possible and we are so glad she did just that for you.

We greatly appreciate your loyalty and trust in our salon. We look forward to seeing you again soon for another pampering session. If there is anything else we can do for you, please do not hesitate to let us know.

Warm regards,
The team at Serenity

Brilliant staff and salon

Liz C
28th Mar 2024
5.0
Appointment verified by SaloniQ Software

Very professional and knowledgeable staff. First time using Lazer hair removal and so far great results by sessions 2.

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Response from Serenity

Hi Liz,
Thank you so much for taking the time to leave us a review. We are so glad to hear that you had a positive experience at our salon and that you are already seeing great results after just two sessions of laser hair removal. We pride ourselves on our professional and knowledgeable staff who strive to provide the best services for our clients. We appreciate your support and cannot wait to continue providing you with the best experience.
Warmly,
-The team at Serenity

Rejuvapen treatment

Morven Law
25th Mar 2024
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

Love this salon, love Karrie, who has taught me the importance of looking after & nurturing me 🙏🏼😍 I’m finally listening & will be a regular customer 👌🏻

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Response from Serenity

Hi Morven, thank you so much for taking the time to leave us a lovely review! We are delighted to hear that you had such a positive experience at our salon and that our stylist Karrie has helped you appreciate the importance of self-care. It's always our goal to make our clients feel relaxed and rejuvenated. We look forward to welcoming you back as a regular customer. See you soon! Warm regards, the team at Serenity.

Nails/Eyebrow shape

Wendy Willsher
23rd Mar 2024
Team Member: Laine
5.0
Appointment verified by SaloniQ Software

She was lovely, chatty, helpful and great to talk to. I was only sorry I had no cash to leave her a tip.

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Response from Serenity

Dear Wendy,

Thank you for your kind words and positive review of your recent experience at our salon. We are so glad to hear that you enjoyed chatting with our team member and found them to be helpful. We understand that leaving a tip is a kind gesture, but please know that your satisfaction and words of appreciation mean more to us than any monetary tip. We hope to see you again soon and provide you with another enjoyable and relaxing salon experience.

Thank you for choosing our salon and for taking the time to share your feedback with us.

Take care,
The Serenity Team

Amazing Experience

PJ
21st Mar 2024
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Feeling very chilled now after a wonderful massage & facial. A nice touch of a sorbet & free gift too.
Thank you Eleanor. Is there no end to your skills?

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Response from Serenity

Hi PJ,

Thanks for taking the time to leave us such a lovely review! We're so happy to hear that you felt relaxed after your massage and facial. We always strive to provide our clients with a peaceful and rejuvenating experience at our salon.

It's great to hear that you enjoyed the sorbet and free gift - we love adding those special touches to make our clients' visits even more enjoyable. And we couldn't agree more, Eleanor is absolutely amazing at what she does!

Thank you again for your kind words. We look forward to welcoming you back to our salon soon.

Warmly,
The Serenity Team

Luxury pedicure

Trisha Foden
21st Mar 2024
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Fantastic luxury pedicure today … getting my feet out of my winter boots made easier by this relaxing experience.

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Response from Serenity

Dear Trisha,

Thank you for taking the time to leave such a lovely review about your recent experience at our salon. We are thrilled to hear that you had a fantastic luxury pedicure and that it helped ease the transition from winter boots to open-toed shoes.

Our team at Serenity strives to provide our clients with the most relaxing and luxurious experience possible, and we are glad that we were able to achieve that for you.

We hope to see you again soon for another pampering session.

Warm regards,
The team at Serenity

Salon experience

kath P
20th Mar 2024
Team Member: Eleanor
5.0

a pleasant and relaxing experience in a lovely salon.Eleanor did a fabulous job on my nails! All the team at Serenity are friendly,professional and go above and beyond to make you feel truly pampered.

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Response from Serenity

Hi Kath P,

Thank you so much for taking the time to leave us a review. We are so happy to hear that you had a pleasant and relaxing experience at our salon. We truly strive to provide a serene and welcoming atmosphere for all of our clients.

Eleanor will be thrilled to hear that you loved your nails! We are so proud of our team who always go above and beyond to make sure our clients feel pampered and taken care of.

We hope to see you again soon at Serenity and continue to provide you with top-notch service.

Best wishes,
The team at Serenity

Infared Sauna

Mark Dalton
19th Mar 2024
Team Member: Infrared Sauna
5.0
Appointment verified by SaloniQ Software

As always I enjoy coming to Serenity for my Sauna as I always feel very welcome, the Staff are very professional, and the venue is spotlessly clean.

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Back massage

Alison barrett
16th Mar 2024
Team Member: Karen
5.0

It was absolutely amazing I felt fully relaxed and my back felt the best it’s been in a long time have booked more sessions

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Handshake nails

Debra Giglio
16th Mar 2024
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Always a pleasure with Karen. Warm friendly, remembers little details about you, great conversation and excellent treatments.

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Handshake nails

Debra Giglio
16th Mar 2024
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Always a pleasure with Karen. Warm friendly, remembers little details about you, great conversation and excellent treatments.

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Mrs

Hilary Crewdson
15th Mar 2024
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

I am loving my eyebrows

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Fantastic

Alex Forster
13th Mar 2024
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Fantastic massage. I felt relax and comfortable and would definitely go and again.

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Mrs

Carolyn Milnes
10th Mar 2024
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Had a lovely relaxing Heart of the Ocean facial this week. Will certainly be back soon

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Response from Serenity

Dear Carolyn Milnes,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a lovely and relaxing time with our Heart of the Ocean facial. It's always a pleasure to have you here at our salon.

Your kind words mean the world to us and we cannot wait to have you back for another wonderful session of pampering. We will make sure to keep providing you with top-notch services that will leave you feeling rejuvenated and refreshed.

Thank you for choosing our salon and for being a valued customer. We look forward to seeing you again soon.

Best regards,

The team at Serenity

Amazing massage

LW
8th Mar 2024
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Had a massage with Karen and it was incredible! Already booked in for another.

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Response from Serenity

Hi LW,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that Karen provided you with such a wonderful massage and that you have already booked another one with her.

Our team strives to provide exceptional services and we're so happy that we were able to exceed your expectations. We can't wait to welcome you back to Serenity for your next appointment with Karen.

Thank you once again for your kind review, it means a lot to us. Please don't hesitate to reach out if you need any further assistance or have any questions.

Warmly,
The team at Serenity

Ocean facial

Anonymous
7th Mar 2024
5.0

My skin feels amazing 24 hours after treatment - really really soft
Thank you Sharon 🙏🏼

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Response from Serenity

Dear valued customer,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that your skin feels amazing and incredibly soft after your treatment with Sharon. We take great pride in providing top-quality services and are delighted that we were able to meet your expectations.

We will be sure to pass along your kind words to Sharon and our team. It means a lot to us to receive such positive feedback from our customers.

Thank you again for choosing our salon. We can't wait to see you again soon and provide you with another wonderful experience.

Best regards,
The Serenity team

Perfect pedicure

Nicola McManus
6th Mar 2024
Team Member: Karen
5.0

Had a lovely relaxing pedicure with Karen, brilliant service as always, great chat and catch up. Highly recommend! Thank you!

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Response from Serenity

Hi Nicola,

Thank you for taking the time to leave such a lovely review! We are glad you had a relaxing pedicure with Karen and enjoyed catching up with her. We will be sure to pass on your kind words to her.

We appreciate your recommendation and hope to see you again soon for another pampering session.

Take care,
The Serenity team

Great service from the salon as always

Jackie Stephens
4th Mar 2024
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Lovely friendly service with Karen today, thank you!

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Response from Serenity

Hi Jackie Stephens,

Thank you so much for your kind words about your recent visit with Karen at our salon. We are thrilled to hear that you had a lovely and friendly experience with her. Our team prides ourselves on delivering exceptional service to all of our clients.

We will make sure to pass along your compliments to Karen and we hope to see you back at our salon soon. Have a great day!

Sincerely,
The Serenity Team

5 star nails

Trisha Foden
4th Mar 2024
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Lovely Monday morning manicure and gel nails applied … ready for a very social week

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Response from Serenity

Hi Trisha,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a lovely Monday morning manicure and that your gel nails are looking fabulous for the upcoming week's social events. It means a lot to us that you had a great experience at our salon.

We look forward to seeing you again soon and helping you feel even more confident and beautiful.

Warm wishes from the team at Serenity

Wow!

Ria Heald
29th Feb 2024
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

My skin feels amazing ! So soft and plumped - thank you Sharon! 🙏🏼

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Response from Serenity

Hi Ria,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that your skin feels amazing after your visit to our salon. Sharon will be delighted to hear that she could help achieve such fantastic results for you.

We take great pride in providing top-notch service and making sure our clients leave feeling happy and rejuvenated. Your kind words mean a lot to us and we look forward to seeing you again soon.

Take care,
The Serenity team

Relaxing

Valerie Wood
29th Feb 2024
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Treated with respect. Advised how to improve my skin care. Massage was perfect and relaxing. Thank you

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Response from Serenity

Dear Valerie,

Thank you so much for taking the time to share your experience with us. We are delighted to hear that you felt respected and received valuable advice on improving your skin care during your visit with us. Our team takes great pride in providing top-notch service and we are thrilled to know that you left feeling relaxed and pampered.

We truly appreciate your feedback and can't wait to see you again at Serenity for another perfect massage.

Sincerely,
The Serenity Team

Amazing massage

Sarah Jones
26th Feb 2024
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Absolutely amazing massage, I had a sore shoulder and neck which felt loads better after. On top of that I was super relaxed when I left - I booked in again straight away!!

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Response from Serenity

Dear Sarah,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had an amazing massage with us and that your shoulder and neck felt better afterwards. Our team takes great pride in providing top-notch services to our clients.

It's wonderful to know that you left feeling relaxed and even booked in for another session right away. We truly appreciate your support and look forward to welcoming you back to our salon again soon.

Thank you for choosing us and for your kind words. Take care!

Sincerely,
The Team at Serenity

Lovely pamper

Mrs Alison Clare
24th Feb 2024
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lovely foot pamper and polish from Lucy today after she worked her magic with my eyebrows. Always a pleasure 😊

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Marvellous

Anonymous
23rd Feb 2024
5.0

This is one of the cleanest salons I’ve been too!
The whole intimate waxing experience is so professional but relaxed and un intimidating.
Can’t sing their praises high enough

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Response from Serenity

Hi there,

Thank you so much for taking the time to leave such a lovely review! We're delighted to hear that you had a great experience at our salon and that you found it to be clean and professional. Our team takes great pride in maintaining a clean and hygienic environment for all of our clients.

We're also glad to hear that you felt relaxed and comfortable during your intimate waxing experience. Our goal is to provide a relaxing and welcoming atmosphere for everyone who visits us.

Thank you again for your kind words, we truly appreciate it. We hope to see you back at Serenity soon!

Best,
The Serenity Team

Great Place

Mark Dalton
20th Feb 2024
Team Member: Infrared Sauna
5.0
Appointment verified by SaloniQ Software

I use Serenity for the Infared Sauna. Really enjoy visiting as it’s very professionally run and the staff are great.

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Response from Serenity

Hi Mark,

Thank you for sharing your experience with us at Serenity! We are delighted to hear that you have been enjoying our Infared Sauna. It means a lot to know that you appreciate our professional and friendly team.

We strive to create a serene and relaxing atmosphere for all our clients, and we are glad you have noticed our efforts. We look forward to welcoming you back for more relaxation sessions at our salon.

Take care and see you soon!

Warm Regards,
The Team at Serenity

Great Massage

Hannah
16th Feb 2024
5.0

Such a lovely, relaxing massage, and Lucy was great - so friendly and easy to talk to and made you feel very comfortable! Would definitely come back again for another pamper!

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Response from Serenity

Hi Hannah,

Thank you so much for your kind review of your recent visit to our salon. We are thrilled to hear that you enjoyed your massage and that Lucy provided a friendly and comfortable experience for you. We always strive to create a relaxing and rejuvenating atmosphere for our clients, and we are happy to know that we achieved that for you.

We look forward to seeing you again soon for another pamper session. Our team at Serenity is dedicated to providing exceptional service and making each visit a memorable one. Thank you again for choosing our salon for your self-care needs.

Best Wishes,

The Team at Serenity

Fabulous massage

Donna Davenport
14th Feb 2024
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Really relaxing therapeutic experience

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Response from Serenity

Hi Donna,

Thank you for taking the time to share your experience at our salon. We're happy to hear that you found your visit with us to be a truly relaxing and therapeutic experience. Our team works hard to create a calming and rejuvenating atmosphere for our clients.

We hope to have the pleasure of welcoming you back to our salon in the future. Thank you for choosing us for your self-care needs.

Best,
The Team at Serenity

Very Relaxing and Professional Facial

Joanna Hughes
10th Feb 2024
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

An excellent facial tailored to my needs with professional advise too.

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Response from Serenity

Dear Joanna Hughes,

Thank you for taking the time to leave a review for our salon. We are thrilled to hear that you had an excellent experience with our facial service and that it was tailored to your specific needs. Our team takes great pride in providing our clients with the best possible service and we are happy to hear that we were able to meet your expectations.

We are especially pleased that you found our team to be professional and knowledgeable in providing expert advice. We strive to continuously improve our services and your feedback helps us to do just that.

Thank you again for choosing our salon and we look forward to seeing you again soon.

Best wishes,
The team at Serenity

Thank you!

Kerry Walmsley
9th Feb 2024
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Thank you for looking after me yesterday afternoon. My Infrared sauna was amazing - I felt revived afterwards. Olivia was so lovely during my ibeauty facial. It was so relaxing. Thanks again.

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Response from Serenity

Hi Kerry,

Thank you for choosing our salon for your pampering session yesterday. We're delighted to hear that your Infrared sauna experience was amazing and left you feeling refreshed. It's also great to know that Olivia provided such a lovely and relaxing ibeauty facial for you.

We appreciate your kind words and we hope to have the pleasure of welcoming you back in the future.

Warm regards,
The Team at Serenity

Fabulous!

Diane Stephenson
8th Feb 2024
5.0
Appointment verified by SaloniQ Software

Dermalux tri-wave has just become my favourite!! Loved it!!

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Response from Serenity

Hi Diane,

Thank you for taking the time to leave us such a lovely review. We are so glad to hear that you loved your experience with the Dermalux tri-wave. Our team at Serenity strives to provide the best services and products to all of our clients, and we are happy to hear that we were able to exceed your expectations. We appreciate your support and hope to see you again soon.

Best,
The team at Serenity

Excellent

Anonymous
8th Feb 2024
Team Member: Karen
5.0

Excellent

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Nails

Amanda Green
8th Feb 2024
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lovely service , friendly and welcoming

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Great treatment and friendly service as always

Lindsay Bates
1st Feb 2024
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Always happy with all of Sharon’s treatments.

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Response from Serenity

Dear Lindsay Bates,

Thank you so much for taking the time to leave a review for our salon. We are thrilled to hear that you are always happy with Sharon's treatments. She is a valued member of our team and we are lucky to have her. We are glad to know that her services have met your expectations.

It is always a pleasure to have you as our customer and we appreciate your loyalty to our salon. We are committed to providing our clients with exceptional services and it means a lot to us when our efforts are appreciated.

Thank you again for your kind words and for choosing to visit our salon. We look forward to seeing you again soon.

Best,
The Serenity Team

Very impressed with Dermalux Tri Wave

Marcella Hague
29th Jan 2024
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

My second 20 mins Tri Wave experience was really great. Wonderfully looked after by Karrie with a lovely relaxing shoulder massage while the lights were on. My skin feels great and after my third next week I’m sure I’ll book more. Brilliant advice from Karrie with a lovely caring and professional experience. Highly recommend Serenity. Thank you to all the lovely staff.

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Massage

Valerie Wood
25th Jan 2024
Team Member: Laine
5.0
Appointment verified by SaloniQ Software

Very relaxing visit. A few sore nodes were ironed out in my shoulder. So grateful.

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Wonderful!

Diane Stephenson
21st Jan 2024
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Loved my facial as always with Karen very relaxing I feel very chilled now!

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Hot stone massage and bespoke facial

Trisha Foden
15th Jan 2024
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

What an amazing way to start the week/year!
Feel totally relaxed and pampered.
Ready to take on 2024 and whatever it throws at me .
Thank you Eleanor.

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Treatment

Glynis Holliday
13th Jan 2024
Team Member: Olivia
4.5
Appointment verified by SaloniQ Software

Lovely manicure & massage

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Bespoke facial

Karrie Chapman
13th Jan 2024
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

A wonderful relaxing treatment, with fabulous results. I wanted something that was going to plump hydrate and brighten my skin l, Eleanor delivered the perfect facial with the results I desired. The room was warm, with a nice ambiance & soft music, a real treat.

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Massage

Donna Davenport
9th Jan 2024
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Really lovely personal treatment
Thank you

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Perfection: Fantastic Facial+

Joanna Hughes
8th Jan 2024
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Total relaxation with a tailored facial, massage and professional advice.
Extremely knowledgeable therapist.

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Brow and threading

Val Kendal
8th Jan 2024
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Very efficient and friendly appointment

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Great experience

Claire Bielecki
7th Jan 2024
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy is great- very friendly and outwardly didn’t seem to mind my absolute indecision about polish colour etc! My nails look great - thanks Lucy!

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Unrivaled skincare advice

Marcella Hague
6th Jan 2024
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

Another brilliant Hydrafacial at Serenity. Karrie provided brilliant skincare advice for tackling my concerns in a professional and caring manner, really listening and helping me work out my treatment plan. Looking forward to trying micro needling, a new treatment for me.

As always, a lovely welcome from Steph and the best, high quality salon experience around. Highly recommend Serenity.

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Excellent service

Sharon Kelly
5th Jan 2024
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Sharon is lovely, she is very professional and knowledgeable giving me the best treatments for my skin issues.

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Response from Serenity

Hi Sharon, thank you for taking the time to leave us such a kind review. We are thrilled to hear that you had a great experience at our salon and that you found our team to be professional and knowledgeable. Providing the best treatments for our clients' skin concerns is what we strive for, so it's wonderful to know that we met your expectations. We look forward to seeing you again for another relaxing and rejuvenating session. Take care!

From the team at Serenity.

Excellent every time.

Elaine
4th Jan 2024
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

Everything was as excellent as it always has been every time.

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Facial and Massage

Leigh Dillane
22nd Dec 2023
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

I have had a facial and massage with Sharon this week. It was such a lovely relaxing experience, I will be going back in the new year!

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BIAB nails

Cheryl Proudlove
20th Dec 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Brilliant service as always!

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All set for Christmas!

Anna Peters
19th Dec 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Another superb neck shoulder and back massage with Karen. Getting onto the treatment bed with a warm hot water sets the tone for a totally relaxing and rejuvenating 45 mins. She really knows how to get all the knotty, tense bits out... Yes it does hurt a bit but no gain without pain! Looking forward to going through it all again post-Christmas

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Professional and friendly

Donna
18th Dec 2023
Team Member: Laine
5.0

Friendly reassuring and attentive

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