Serenity

65 Park Lane, Poynton, Cheshire, SK12 1RD

About us

Serenity is the perfect escape from the busy world outside, unwind in a space dedicated to your wellbeing. Styled to perfectly combine relaxation and advanced rejuvenation, our contemporary high-street clinic offers only the very finest treatments and products from around the world. Located on Park Lane in Poynton, Serenity features seven expansive treatment rooms, plus a dedicated manicure and pedicure area, making it rival the very best country retreats and leading city clinics. With 12 members of staff with over 250 years’ experience between them, whichever treatment you book in for, you will always be in reliable hands.

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Opening hours

Monday 09:30 - 17:00
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.93
527 verified reviews
Service
Value
Result
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Atmosphere
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Stylish autumn nails

Trisha Foden
1st Sep 2023
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Lovely gel manicure today by Olivia.
Ready for the next season

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Response from Serenity

thank you

Amazing facial

Julia Maxton Close
25th Aug 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

My skin feels amazing. Wonderful experience from start to finish with this salon and team.

Service
Value
Result
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Response from Serenity

thank you

Treatments

Mrs Joanne Manion
25th Aug 2023
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

I always feel like a new woman when Sharon has done my treatment .

Service
Value
Result
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Response from Serenity

thank you

Excellent service

Pat B
22nd Aug 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Excellent as always will visit again

Service
Value
Result
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Response from Serenity

Thank you for your review.

Manicure

Kathryn
21st Aug 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Excellent service and advice

Service
Value
Result
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Response from Serenity

Thank you so much for your lovely review

Always amazing

Marcella Hague
20th Aug 2023
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Fantastic relaxing Hydrafacial with the wonderful Liv. Skin feels amazing, these facials work miracles! Definitely worth booking a block to get a discount. Highly recommend Serenity and all the fab staff here, always a warm welcome.

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Response from Serenity

So glad you’re loving the Hydrafacial’s Marcella. Thanks so much for your review

Great experience

Leanne Johnston
19th Aug 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Karen is amazing, makes my experience perfect.

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Value
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Response from Serenity

Thankyou so much for you’re lovely feedback

As always, amazing service

Gemma Williamson
16th Aug 2023
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

As always, I felt very welcomed with happy faces. 5 star service and care. Thank you girls x

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Value
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Response from Serenity

Lovely to hear! Thank you for your review.

Excellent

Shirley La Brow
16th Aug 2023
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

As usual my pedicure was great. Always get excellent treatment and friendly atmosphere at Serenity.

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Value
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Response from Serenity

Thank you for your lovely review Shirley.

BIAB Gel Nails

Cheryl P
15th Aug 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Fab staff, great nails yet again by Karen.

Service
Value
Result
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Response from Serenity

Thank you for your lovely review.

Monday morning facial

Trisha Foden
14th Aug 2023
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Very relaxing bespoke facial.
Perfect to start the coming busy week.
Thank you Eleanor

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Excellent as always !

Diane Stephenson
10th Aug 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Wonderful treatment by lovely Karen! Very relaxing!

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Value
Result
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Response from Serenity

thank you so much

Facial and eyebrows

Celia Squire
9th Aug 2023
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Sharon is wonderful and has done a fabulous job as usual.

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Value
Result
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Response from Serenity

thank you

Mani-Pedi

Ruth Kay
5th Aug 2023
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

First time I’d been for a while, everybody smiley and happy, all equipment clean and tidy, great choice of colours available.

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Value
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Response from Serenity

thanks so much

Eyebrows

Jennifer Lomax
27th Jul 2023
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

As soon as I step into Serenity I feel relaxed, it always smells amazing! Sharon has always been the best for my eyebrow shape and tint. Any time I get them done somewhere closer to home, I wish I’d taken the time out to see her instead. She’s so gentle it’s honestly relaxing, no easy feat when you’re waxing! Results are always perfect.

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Response from Serenity

thanks so much

Facial

Gill Dunn
26th Jul 2023
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Absolutely amazing as always

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Value
Result
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Response from Serenity

Thank you so much

Relaxing facial

Alison Glennon
26th Jul 2023
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Really enjoyed my mini facial with Sharon. It was so relaxing it felt so much longer than 30mins and she was so gentle. Cant wait for my next one.

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Value
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Response from Serenity

Thank you so much

Amazing Hydrafacial with Liv

Marcella Hague
22nd Jul 2023
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Has my last Hydrafacial on my scheme- will definitely book another scheme! The wonderful Liv is just brilliant, an excellent therapist, very kind and caring and full of great advice. I tried one of the new add ons and my skin feels amazing. Hands down the best facial around. Go for booking 6 sessions as it’s the best value. Highly recommend Liv and Serenity- always a wonderful experience, including a warm welcome every time from Steph.

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Response from Serenity

thanks so much

Nervous ear piercing

Andrea Valentine
18th Jul 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Thank you to Karen for her immense patience and kindness in trying to coax my daughter into going through with having her ears done. We were right- she is now over the moon that she had them done. Thank you x

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Value
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Response from Serenity

Thank you

Lovely experience

Sue Robinson
17th Jul 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

It was the first time that I had met Karen and was apprehensive, however her manner was immediately friendly, yet professional, clearly an expert and loves her work. She made the treatments a lovely experience. Thank you

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Value
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Response from Serenity

thank you

Great French Gel Polish

Emma Barton
17th Jul 2023
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

I’m really fussy about my french gel polish but perfect nails from Karrie. Thank you x

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Value
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Response from Serenity

thank you

Expert, friendly and relaxing

Julia Maxton Close
14th Jul 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Karen really knows her stuff. My skin is looking fresher, more hydrated and younger since I’ve been going to her. Highly recommended.

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Value
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Response from Serenity

thank you

QR678 HAIR LOSS TREATMENT.

Dawn Waters
12th Jul 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Karen has been amazing throughout my hair loss treatment. Thanks to her my hair is growing back along with my confidence. Thank you to Serenity for being the only salon in the north offering this ground breaking treatment!

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Value
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Response from Serenity

thank you

Escapism

Rachel Bailey
9th Jul 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

I had a bespoke facial from the amazing Karen for my birthday treat to myself .
It was relaxing , rejuvenating and just what I needed .

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Value
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Response from Serenity

thank you

Top class service!

Margaret Wrigley
8th Jul 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Excellent treatment by Karen who has a warm and friendly personality which makes the visit a pleasure.

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Value
Result
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Response from Serenity

thank you

Ms

Marian Sudbury
7th Jul 2023
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Excellent facial - thanks Sharon

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Value
Result
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Response from Serenity

thank you

Brow and lash tint

Wendy Spencer
6th Jul 2023
Team Member: Laine
5.0
Appointment verified by SaloniQ Software

Outstanding! Really pleased and looking forward to my next visit.

Service
Value
Result
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Response from Serenity

Thank you

Facial

Phyllis Laidlaw
3rd Jul 2023
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

It was very good and Carrie was very helpful

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Value
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Karen was amazing and a credit to serenity!

Rachel Kirkham
30th Jun 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

I have had a few treatments at serenity the last 6 months and have always found the treatments very thorough and relaxing. All the girls are very knowledgeable and make you feel welcome. I had another hydrafacial today with Karen which was the first time I’d met her. She was amazing and so diligent. The cherry on the cake was when the treatment was over she’d noticed I have my eyebrows laminated and brushed them back up for me with a spoolie once she’d finishing applying all the products to my face. Such a lovely touch to finish my treatment!

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Dermalux facial

Lynn Arnold
27th Jun 2023
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Lovely experience and skin always feels soft and hydrated. Very relaxing, thank you.

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Value
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5 star treatment

Denise Milk
23rd Jun 2023
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Would highly recommend Sharon. Looks after you at every appointment with amazing treatments

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Value
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Very professional

Debbie Walsh
23rd Jun 2023
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Always welcoming & friendly, puts you at ease.

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Value
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Hydrafacial

Kate Ellis
23rd Jun 2023
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Wow absolutely amazing facial, my skin feels so plump and hydrated. Eleanor is an excellent therapist highly recommend x

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Value
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Eyebrow Threading

Claire Roberts
19th Jun 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

It is really difficult to find someone who does threading. Karen is excellent, really please with the shape of my eyebrows. I would highly recommend her.

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Value
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Body massage and facial

Margaret Martin
13th Jun 2023
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Absolutely loved my body massage and facial today. Very relaxing. Perfect combination of soothing strokes and enough pressure to feel like muscles were worked. Heavenly

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Response from Serenity

Thankyou, So pleased you enjoyed your treatments with us Margaret. See you hopefully soon

Sharon’s Facials are Amazing

Liz Isherwood
13th Jun 2023
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

The amazing Sharon provided the best bespoke facial today; such a wonderful experience as always - my face feels amazing, rehydrated and my glow is back.

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Value
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Response from Serenity

Thanks so much Liz for your lovely review x

Massage

Jan Bathurst
13th Jun 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Thank you so much for fitting me in and a good massage for my bad back Karen, first time I slept well for a week, and thanks for all the tips going forward.

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Value
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Response from Serenity

Thanks so much for your lovely review Jan x

Eyebrow shape and tint

Rebecca spackman
8th Jun 2023
Team Member: Lucy
5.0

Lucy was so lovely and fitted me in last minute. Really love my eyebrows she’s done such a great job. Thankyou

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Value
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Response from Serenity

thank you

Brow wax and tint

Judy Hampson
8th Jun 2023
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Fab appointment today with Lucy,always on time and ultra efficient, brow wax and tint perfect, Thanks Lucy xx

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Value
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Response from Serenity

thank you

Waxing

Mrs Christine Garside
3rd Jun 2023
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Excellent.very thorough

Service
Value
Result
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Response from Serenity

thank you

First time Client- consultation only today

Emma
31st May 2023
Team Member: Sharon
4.0

The Salon is lovely, fresh and tastefully decorated. I booked in today with Sharon for a consultation for IPL. Sharon was nice, friendly and professional. Explained everything in detail. Also about suitable skincare products which I may purchase next time. I didn't feel obliged to purchase. Treatment room was nice- well ventilated with Spa type music on. I've booked in for my first treatment next week!
I will do another review once I've had my course of treatments, with photos if allowed and of I'm brave enough!

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Value
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Response from Serenity

thank you

Nail rescue

Gillian Wilkinson
30th May 2023
Team Member: Laine
5.0
Appointment verified by SaloniQ Software

Very obliging and helpful. Fitted me in for a quick appointment and did a really good job.

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Value
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Response from Serenity

thank you

Knowledgeable, fun, great results

Julia Maxton Close
27th May 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

I feel I’ve found a real gem in this salon. I’ve been really impressed by Karen’s knowledge and all the team are super friendly. Highly recommend.

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Response from Serenity

Fabulous review - thank you so much. We look forward to seeing you again soon.

Excellent

Pat
25th May 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Excellent all round service, will rebook again soon

Service
Value
Result
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Response from Serenity

Thank you so much for your lovely review. We look forward to seeing you again soon.

Pedicure

Kathryn Gurney
17th May 2023
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

A lovely experience, very relaxing. Olivia does a wonderful job and is very professional. The Serenity are very friendly and make you feel very comfortable. Thank you.

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Value
Result
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Response from Serenity

thank you

Facial and eyebrows

Celia Squire
15th May 2023
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

It's a pleasure and a luxury having a facial with Sharon

Service
Value
Result
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Response from Serenity

Thank you

Manicure & eyebrow shaping

Mrs Lynda Church
15th May 2023
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

I had the above done for a wedding and again for a holiday - Lucy is so professional in what she does and is very easy to talk to and goes through all the nail varnish colours also she does a test to make sure your happy with your choice

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Response from Serenity

Thank you for your glowing review!

Massay

Steve Bell
11th May 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Great massage again. Very knowledgeable about the muscle groups requiring attention. Will definitely be back soon.

Service
Value
Result
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Atmosphere
Response from Serenity

Thanks so much

Facial

Gill Dunn
10th May 2023
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

The whole experience was absolutely amazing. Thoroughly enjoyable experience. Olivia was fabulous.

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Value
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Response from Serenity

Thanks so much for your review

Mrs

Joanna Hughes
9th May 2023
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Excellent facial and advice about new products.

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Value
Result
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Response from Serenity

thank you