Serenity

65 Park Lane, Poynton, Cheshire, SK12 1RD

About us

Serenity is the perfect escape from the busy world outside, unwind in a space dedicated to your wellbeing. Styled to perfectly combine relaxation and advanced rejuvenation, our contemporary high-street clinic offers only the very finest treatments and products from around the world. Located on Park Lane in Poynton, Serenity features seven expansive treatment rooms, plus a dedicated manicure and pedicure area, making it rival the very best country retreats and leading city clinics. With 12 members of staff with over 250 years’ experience between them, whichever treatment you book in for, you will always be in reliable hands.

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Opening hours

Monday 09:30 - 17:00
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.93
527 verified reviews
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Just lovely

Mandy Green
4th May 2023
Team Member: Laine
5.0
Appointment verified by SaloniQ Software

A lovely experience, clean environment and excellent treatment.

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Response from Serenity

Thank you for your lovely review.

Wish I’d had IPL years ago!

Gail
4th May 2023
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Sharon has been absolutely fantastic and can’t recommend her enough. Super professional and friendly and always makes me feel at ease. I am thrilled with the results and looking forward to throwing my razor away!

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Response from Serenity

Fantastic review. Many thanks. We look forward to seeing you again soon. Serenity

Amazing experience as always at Serenity

Marcella Hague
3rd May 2023
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Another fantastic facial with Olivia. With her guidance I’m trying a Caci Facial and my skin feels brilliant already. Can’t recommend Olivia and Serenity highly enough. She really looks after you, she’s so caring and skilled and professional. If you have any skin concerns book and see her and she will give you fantastic advice you can trust.

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Brow wax and tint

Judy H
26th Apr 2023
Team Member: Lucy
5.0

Lucy has done another great job on my brow wax and tint, lovely shape and colour, lovely experience , thanks Lucy

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Fantastic treatments

Marcella Hague
25th Apr 2023
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

I always look forward to my treatments with Olivia. She’s so caring and knowledgeable and just gives me the best treatment advice. The whole Serenity team always make me feel welcome. It’s a fabulous calm environment. Highly recommended.

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Best massage!

Sarah Wood
19th Apr 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Absolutely magical!

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Response from Serenity

Thank you so much x

Wonderful Experience

Mrs Linda Cotterill
17th Apr 2023
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Lovely friendly thorough treatment I felt like all of what I was needing from my treatment was totally understood..Very happy ? Thank you x

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Response from Serenity

Thank you

Manicure

Charlotte Blackmore
14th Apr 2023
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Extremely relaxing, hands feel rejuvenated and nails perfect

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Response from Serenity

Thank you

Relaxing bespoke facial

Jill Farmer
6th Apr 2023
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

I had a bespoke facial with the amazing Karrie . Peel , mask, light therapy , lymphatic drainage . Whilst my mask and light were on I had fantastic relaxing neck and scalp massage .

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Response from Serenity

Thank you

Builder Gel Nails

Cheryl Proudlove
5th Apr 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Brilliant nails from Karen, she always does a fab job and I would highly recommend.

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Response from Serenity

thank you

Relaxing massage

Helen Humphreys
1st Apr 2023
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

It was a very lovely relaxing massage. Just what I needed to help me slow down and relax

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Response from Serenity

Thank you

Excellent

Emma Stringfellow
29th Mar 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

So helpful and professional, provided unbiased advice. Really happy with results. Will definitely come back for other treatments.

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relaxed and informative

Norma Ardern
28th Mar 2023
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

not only was my session welcoming relaxing informative and beneficial .
Eleanor explained the benefits
of not only the LED lights but also in the products that she used Plus the after-care so as to reap the benefits of my treatment and of which I can see an improvement already .
Looking forward to my next session. thank you.

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Response from Serenity

thank you

Feedback

Eleanor Martin
21st Mar 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Thank you so much for taking away discomfort around my neck / shoulder. Great massage. Karen creates a trusting environment and I cannot rate highly enough (which is why I booked for another session)

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Response from Serenity

thank you so much

Piercings

Rebecca Kacar
5th Mar 2023
Team Member: Natalie
4.5
Appointment verified by SaloniQ Software

Great place,fit me in straight away,explained process and after care,exceptionally clean.definitely recommend.

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Response from Serenity

Thank you so much for your lovely review. Glad you enjoyed your experience.

Dermalux facial

Melanie Brooks
2nd Mar 2023
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Wonderful experience, very relaxing. Great salon on my doorstep.

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Response from Serenity

We are so glad you enjoyed your experience with us. Thank you for your review.

Gel nails

Jaquie Barber
1st Mar 2023
Team Member: Natalie
4.5
Appointment verified by SaloniQ Software

Fabulous as always

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Response from Serenity

Thank you Jacquie

Perfect start to the day

Sue Grimes
25th Feb 2023
5.0
Appointment verified by SaloniQ Software

Helpful and efficient

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Perfect facial

Jim Morris
23rd Feb 2023
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Totally relaxing and very informative about future skin care

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Response from Serenity

Thank you for your review. We look forward to seeing you again.

Pamper Session

Julie Aldred
19th Feb 2023
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Booked myself in for gel coat manicure, hot stone massage and i-beauty facial for a birthday treat - just perfect, thank you !

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Response from Serenity

So glad you enjoyed your treatments. We look forward to seeing you again.

Relaxing

Joan Dudley
14th Feb 2023
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

I enjoyed my facial. Olivia was friendly and only chatty when appropriate.

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Response from Serenity

thank you x

Bespoke Facial

Carole Power
13th Feb 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Fab u lous
Thank you so much Karen

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Response from Serenity

Thank you

A wonderfully relaxing facial

Kate Barker
11th Feb 2023
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

I had a dermalux facial. I booked a course of 3. Amazingly smoothing and plumping result as well as wonderfully relaxing with the massage.
Very good for my rosacea skin as it’s light therapy rather than lots of peeling and rubbing.

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Response from Serenity

thank you

Superb once again Natalie

PJ
11th Feb 2023
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Fabulous nails. You never let me down.

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Response from Serenity

thank you

Thank you

Donna Waddington
11th Feb 2023
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Amazing facial and massage thank you Eleanor

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Response from Serenity

thank you

Eleanor

Anonymous
9th Feb 2023
Team Member: Eleanor
5.0

Eleanor has been an utter delight, she has talked me through each procedure, explain what was happening, checked on my wellbeing all the way through my course & listen to my mains & groans long the way.
I cannot fault her approach, care & consideration in any way. Thank you x

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Response from Serenity

thanks so much

Full back massage

Mrs Alison Clare
9th Feb 2023
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Another wonderful massage by Lucy. Muscles perfectly relaxed ?

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Response from Serenity

thank you x

Microdermabrasion

David Williams
9th Feb 2023
Team Member: Sharon
5.0

Sharon was excellent on my first microdermabrasion ,

I’m going to book up again as the results are brilliant in a few weeks

Many thanks again

David

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Response from Serenity

thank you

Amazing 10/10

Helen B
7th Feb 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Karen directed the massage completely to my individual needs.
She advices me on home help techniques. I have immediately booked again as I could feel the difference instantly. 10/10

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Response from Serenity

thank you very much x

Mrs

Joanna Hughes
2nd Feb 2023
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

An extremely enjoyable and relaxing experience.
Eleanor was very professional and knowledgeable.
Have booked again for the total experience.

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Response from Serenity

Thank you

Hot stones massage

Margaret Martin
31st Jan 2023
5.0
Appointment verified by SaloniQ Software

I’m so sorry I didn’t catch the ladies name today. But her massage was absolutely heavenly. Really relaxing, yet still managed to get all my knots out. Music and atmosphere was lovely too. Thank you.

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Response from Serenity

thanks so much x

Foot Tidy

Elaine Houghton
26th Jan 2023
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Very pleasant experience.
Lucy (I think it was) did a very good foot tidy for me and applied polish to my requirements. Only one point, not much attention was given to the heel areas- these get dry and are on show when on holiday wearing open backed footwear.

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Response from Serenity

We are glad you enjoyed your experience. We do offer a full pedicure or deluxe pedicure for more exfoliation where needed, just for future reference.

IPL

Julie Rutter
26th Jan 2023
Team Member: Sharon
5.0

IPL is a brilliant treatment for skin rejuvenation and treating pigmentation. Sharon is expert in making you feel comfortable and explaining the process and end result expectation. I have had this treatment over a number of years and can’t recommend it enough.

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Response from Serenity

Thank you for your review.

Excellent treatment

Shirley La Brow
25th Jan 2023
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

As always Lucy gave me a great pedicure. All staff are always very friendly .

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Response from Serenity

thanks so much x

Best ever massage

Sara Skinner
25th Jan 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

This was the best ever massage and great facial: all at a very reasonable price: as I took advantage of your offer

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Response from Serenity

thats great thank you Sara x

Gel manicure

Anonymous
21st Jan 2023
5.0

Always have a lovely manicure from Olivia.

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Response from Serenity

Thank you for your lovely review.

Infra red sauna

Jill Sheridan
18th Jan 2023
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Lovely & relaxing sleep well after it have a lot of aches & pains hoping this will help

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Response from Serenity

thats great Jill

Renew You Package

Cat Tomalin
15th Jan 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Another amazing back massage with the gorgeous Karen, along with a fab light facial.
Can’t recommend Karen enough - she’s so warm and welcoming and her massages do more for my back than physio has done!

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Response from Serenity

Thats so lovely to hear Cat, thanks so much for your fab review x

Back and neck massage

Mrs Alison Clare
13th Jan 2023
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

What a wonderful massage treatment given by Lucy today. Perfect touch with just the right balance of pressure and relaxation. So pleased I booked a block of sessions. Cannot wait for the next one.

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Response from Serenity

Thats great to hear Alison, thanks so much for your lovely review x

Sooooo relaxing!

Ria Heald
11th Jan 2023
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Gorgeous relaxing facial to hydrate my skin.
Left the salon feeling calm, floaty and relaxed. My skin looks and feels amazing ?

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Response from Serenity

Thats so good to hear Ria, hope to see you soon x

Thank you

Sue Robson
9th Jan 2023
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

As always everyone at Serenity are so welcoming, knowledgeable and you leave feeling on top of the world. Highly recommended. Karen is wonderful whether it be nails, facials or massage, etc. Thank you to everyone x

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Response from Serenity

thank you so much sue

Another amazing Hydra Facial

Marcella Hague
7th Jan 2023
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

It’s always such a pleasure to visit Serenity. The lovely welcome from Steph at the reception and Olivia’s fantastic treatment. Always wonderful. She is really caring around the specific health issue I have. I look forward to the Hydra Facials, it’s taken my facials to another level. Highly recommended. I wouldn’t trust anywhere else! Thanks Olivia x

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Response from Serenity

Thanks so much x

Another amazing Hydra Facial

Marcella Hague
7th Jan 2023
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

It’s always such a pleasure to visit Serenity. The lovely welcome from Steph at the reception and Olivia’s fantastic treatment. Always wonderful. She is really caring around the specific health issue I have. I look forward to the Hydra Facials, it’s taken my facials to another level. Highly recommended. I wouldn’t trust anywhere else! Thanks Olivia x

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Response from Serenity

Thanks so much Marcella for your wonderful review, we are so glad you enjoy your visits to us x

Brilliant service with a smile

Nikita Murray
3rd Jan 2023
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Sharon is incredibly personable and is great at putting me at my ease. She is warm, friendly and very kind.

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Response from Serenity

thank you

Ecstasy

Gillian Levis
30th Dec 2022
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Amazing massage, facial and infra red treatment by Natalie …..an hour of absolute bliss!!

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Response from Serenity

thank you

Massage, Eyebrows & Nails

Leigh Dillane
24th Dec 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Had a lovely relaxing massage from Liv with a delux pedicure and gel nails. I felt very pampered and relaxed when I left

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Response from Serenity

thank you

Laser treatment

Judith Morris
21st Dec 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

I am receiving laser treatment to remove facial hairs. The therapist is very professional and I am receiving excellent treatment. The salon staff are warm and friendly. I am three quarters of the way through my treatment and the results are very good.

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Response from Serenity

thank you

Pure Magic ✨

Naomi Richardson
20th Dec 2022
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

There’s just nothing I don’t love about this salon! Amazing, friendly, welcoming reception staff ( let’s be honest it makes a change ) and Karrie is just magic! The facials have completely changed my skin for the better , I leave feeling calm and relaxed following my massages and my eyebrows are always on point! Her knowledge blows me away.. Highly recommend anyone to visit ⭐️

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Response from Serenity

Thank you so much Naomi x

What a treat!

Melanie Gait
20th Dec 2022
Team Member: Sharon
4.0

Such a treat! Lovely, relaxing experience with extra care and consideration given by Sharon to my sensitive skin xx

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Response from Serenity

Thank you very much

A nice experience considering the treatment!

Charlotte
18th Dec 2022
Team Member: Eleanor
4.5
Appointment verified by SaloniQ Software

I went to Serenity for my first Hollywood wax and as you can imagine I was slightly nervous. Eleanor was lovely and professional. So overall a good experience! Would recommend

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Response from Serenity

Thanks so much