Serenity

65 Park Lane, Poynton, Cheshire, SK12 1RD

About us

Serenity is the perfect escape from the busy world outside, unwind in a space dedicated to your wellbeing. Styled to perfectly combine relaxation and advanced rejuvenation, our contemporary high-street clinic offers only the very finest treatments and products from around the world. Located on Park Lane in Poynton, Serenity features seven expansive treatment rooms, plus a dedicated manicure and pedicure area, making it rival the very best country retreats and leading city clinics. With 12 members of staff with over 250 years’ experience between them, whichever treatment you book in for, you will always be in reliable hands.

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Opening hours

Monday 09:30 - 17:00
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.93
527 verified reviews
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Value
Result
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Atmosphere
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Christmas nails

Kerry A
16th Dec 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Just had OPI gel polish on fingers and toes for Christmas time. They look lovely. Thanks to Lucy and the team. Have a super Christmas. See you in the New Year ?

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Response from Serenity

Thank you for the feedback and well wishes. We wish you a Merry Christmas too.

Back massage

Gillian Levis
15th Dec 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

A lovely relaxing back massage- so much care was taken to ensure that the pressure was ok and focussed on the knots in my neck/shoulders. Lovely experience…..highly recommend.

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Response from Serenity

Thank you - we are glad you enjoyed your experience.

Relaxed and ready for Christmas

Sara Skinner
14th Dec 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

As usual: a star. Karen is an excellent therapist with an extraordinary bank of knowledge about her craft.

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Response from Serenity

Thank you so much Sara

Xmas Ready

Sandra Davison
14th Dec 2022
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Gel nails and express lashes applied very professionally Natalie is a great beautician/therapist

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Response from Serenity

thank you very much

Excellent treatment

Mrs Alison Clare
10th Dec 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Perfect LVL eyelash treatment from Lucy this morning with great service and lovely chat. No mascara needed for my Christmas party tonight ?

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Response from Serenity

Fantastic.. Thank you

Super service

Carol Lawless
9th Dec 2022
Team Member: Natalie
4.5
Appointment verified by SaloniQ Software

Very friendly service. I felt relaxed after the session

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Response from Serenity

Thank you so much for your feedback Carol x

i beauty facial and light treatment

Beverly Field
6th Dec 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Fabulous facial with Sharon. She always makes me feel very welcome and comfortable.

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Response from Serenity

awww thank you Beverly

Outstanding service

Julie Maybury
2nd Dec 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Sharon is really friendly and expert. My skin looks a million times better. Thanks

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Response from Serenity

thank you

Wonderful

Sharon
28th Nov 2022
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

My feet were in desperate need of attention. I had a wonderful pedicure with Eleanor, left the salon feeling great

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Response from Serenity

Thank you

Waxing session

Jane Moorhouse
26th Nov 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Karen always does a brilliant job and also offers lots of helpful advice.

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Response from Serenity

thank you x

Love my Gel nails

Beth Powell
25th Nov 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Really pleased with my nails and the service from Olivia is fab!

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Response from Serenity

Thank you x

Professional relaxation

Mrs Carole Mcglone
25th Nov 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Always so friendly and welcoming yet very professional. Very knowledgable about how to best care for your skin.

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Response from Serenity

Thank you for your lovely review Carole x

Welcoming and professional as always

Anonymous
22nd Nov 2022
5.0

As always I was greeted with a smile by Sharon. Sharon is welcoming and quickly puts me at ease as I was running late to my appointment. It’s like my monthly therapy session. Such a professional and I’m always really pleased with my treatment. Thank you Sharon its always a pleasure seeing you.

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Response from Serenity

Thank you so much

Salon visit

Kath Partington
21st Nov 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

As usual Karen did a great job of my eyebrows, I cannot praise this salon enough for having the perfect mix of friendliness and Proffesionalism.

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Response from Serenity

Thanks so much

Sauna experience

Morven Law
17th Nov 2022
5.0
Appointment verified by SaloniQ Software

What a great space. Never had red light therapy before, it’s great, choose to detox, lose weight, pain relief, relaxation ?? so many health benefits too!

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Response from Serenity

fantastic thank you

Brilliant as always

Anonymous
17th Nov 2022
Team Member: Karrie
5.0

Friendly, professional and highly recommend

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Response from Serenity

thank you

Just perfect treatment

Sarah Princep
11th Nov 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Sharon worked her magic on me during the hour and a half treatment which included massage and facial plus dermalux. She’s just amazing.

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Response from Serenity

Thank you so much Sarah - we will pass this onto Sharon :)

Hydra facial

Sarah Fancy
9th Nov 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Fantastic treatment and so relaxing

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Response from Serenity

thank you x

Hydrafacial

Karrie Chapman
9th Nov 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Fabulous facial with the lovely Lucy, great attention to detail, felt very comfortable and relaxed but best of all my skin looks amazing, thank you

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Usually good.. not today

AILSA MCPHEE
9th Nov 2022
2.0
Appointment verified by SaloniQ Software

Karen is amazing.. today I didn’t have Karen, I booked last minute. I told the therapist where the pain was, she didn’t listen, told me it was another cause. I wasn’t sure if the massaged had fully started so reserved judgement - then it was finished. I did leave feedback but still expected to pay full price so I was disappointed with the massage and disappointed with the customer service.

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Response from Serenity

Hi Alisa, Thanks so much for your feed back. We hope that you enjoyed your massage with Karen on Monday.
We look forward to hearing back and hopefully seeing you very soon. Kind regards
Serenity team

Bespoke facial

Trisha Foden
7th Nov 2022
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Fantastic professional facial.
What a wonderful way to start the week.
Thank you Eleanor

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Response from Serenity

Thank you for such a lovely review Trisha.

IPL

Gillian Levis
4th Nov 2022
Team Member: Sharon
4.5
Appointment verified by SaloniQ Software

Great chat about treatment and lovely calm treatment.

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Response from Serenity

thank you

Nail polish repair

Rachel Cooper
4th Nov 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Emergency repair, fitted in and great service.

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Response from Serenity

thank you

Miss

Anonymous
3rd Nov 2022
Team Member: Olivia
5.0

Been in infra red sauna a couple of times. The results are amazing and the offers at serenity are fab

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Response from Serenity

fantastic

Fantastic

Hayley Steadman
2nd Nov 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Karen is always so knowledgeable and informative when doing my treatments. Always really helpful and professional. I’m grateful for all the advice and for making me feel at ease!

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Response from Serenity

Thanks so much

Eyebrow shape and tint

Alison Farrell
2nd Nov 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Olivia was very welcoming,I unexpectedly had my 3year old granddaughter with me and Olivia made it clear it wasn't a problem. She chatted to her and showed her a video of her budgie. I was very pleased with my eyebrows and I would definitely recommend her .

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Response from Serenity

Thank you Alison

Always feel relaxed

Ellie Buckley
1st Nov 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Karen is exceptional! She has an excellent understanding of the human body and never fails to deliver a massage (short or long) which sorts out my aches and pains. I’ve had my fair share of massages throughout my life but hands down Karen is the best. Never used any services other than massage but if the rest of the therapists pay as much attention to detail and deliver as good a service as Karen then I’m sure they’re fabulous!

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Response from Serenity

What a lovely review thank you Ellie

Another great session

Ruth Kay
1st Nov 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

I’m new to this ‘time for me’ stuff.
My latest appointment with Olivia was a good as ever. Pedicure with polish removal and new put on and a gel nail remove and reapply, great selection of colours. Lovely relaxed atmosphere, everywhere clean and tidy. Can’t wait for my next one in 3 weeks time.

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Response from Serenity

thank you so much

Perfect treatments.

Sally Basu
29th Oct 2022
Team Member: Olivia
4.5
Appointment verified by SaloniQ Software

Olivia gave me an amazing massage and facial it was much needed and was really good value for money. Thank you.

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Response from Serenity

Thank you so much x

Wonderful Experience

Mrs Linda Cotterill
29th Oct 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

A lovely warm welcome on my arrival to such a beautiful salon..Sharon was such a lovely lady made me feel very at ease.Thoroughly explained my treatment very professional and very happy with my treatment. Aftercare advice and product recommendations..Thankyou ??❤

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Thank you

Donna
27th Oct 2022
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Amazing service and the hour felt like an afternoon. I came away feeling relaxed and pampered

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Response from Serenity

Thanks so much x

Thank you

Donna
27th Oct 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy was amazing very professional service and amazing results thank you

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Response from Serenity

Thank you Donna x

Great experience

Julia King
25th Oct 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

I had a massage from Olivia due to having some back and neck pain and it has really made a positive difference. Olivia always makes you feel at ease, is very friendly and professional. I would highly recommend her and the salon.

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Response from Serenity

Thank you so much Julia

Caci treatment and massage

Mrs Lynda Johnson
24th Oct 2022
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

I was after some 'me' time and found the massage and Caci ECM treatment was exactly what I needed. Thank you Eleanor.

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Response from Serenity

Thank yours much Lynda

Fantastic treatments every time

Marcella Hague
22nd Oct 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Liv always looks after me and recommends exactly what I need. I’ve seen huge improvements in my skin with the Hydra Facial. Thank you Liv !

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Response from Serenity

thank you for your lovely review x

Fabulous

Jude Grady
18th Oct 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

I had a fabulous back/shoulder and scalp massage with a facial. Olivia was professional and thoughtful throughout. The whole experience was fabulous, from the cleanliness, warmth and ambience of the treatment room to the skill and professionalism of Olivia. I will definitely be returning!

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Response from Serenity

Thank you so much Jude

I beauty facial

Kate Ellis
18th Oct 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Absolutely amazing! Karen did the most relaxing and professional treatment! Thank you so much x

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Gel toes and file and polish x

Angela Dawson
10th Oct 2022
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Lovely relaxing hour with nice coffee Eleanor made sure I was really comfortable and nothing too much trouble x thank you x

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Response from Serenity

Thank you so much Angela

Amazing

Mrs Sarah Harris
7th Oct 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Karen the therapist is extremely professional and has an extensive knowledge regarding skin and the treatments.

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Hydro facial

Sarah Fancy
6th Oct 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Fantastic

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Great relaxing experience

Mrs Carole Mcglone
2nd Oct 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Sharon is very knowledgeable about what your skin needs. I really enjoy having a facial with her.

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Response from Serenity

Thank you so much

Pedicure Heaven

Mandy Green
26th Sep 2022
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

A lovely relaxing experience, made to feel at ease . Professional and friendly .

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Response from Serenity

thank you

Excellent and friendly therapist

Julia King
21st Sep 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Olivia is very friendly and makes you feel completely at ease. She is very thorough and I am always really happy with the treatments.

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Response from Serenity

Thank you vey much

Nails

Ruth Kay
20th Sep 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Absolutely brilliant, relaxed atmosphere

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Response from Serenity

Thank you

Fabulous Indian head massage

Sarah J
17th Sep 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Awesome massage (as ever) from Karen, properly got into my knots but was also really relaxing too it’s a 10/10 from me!!

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Response from Serenity

Thank you

I feel amazing!!

Debs Prophet
8th Sep 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Karrie is absolutely brilliant. So knowledgeable about the products and equipment and really knows what the best treatments you need for your skin type. Feel amazing and look even better - cannot wait for my next treatment!
Thank you so much

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Response from Serenity

Thank you so much for this lovely review

Excellent place

Christine Appleyard
7th Sep 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Serenity is really professional with lovely, friendly staff I would definitely recommend

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Response from Serenity

Thanks so much x

Facial and eye brows

Celia.
6th Sep 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Yet another brilliant facial and eye brow treatment.
Sharon is brilliant and knows what to suggest if something needs to change. She is very friendly.

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Response from Serenity

Thank you so much Celia x

Dermalux

Janet
5th Sep 2022
Team Member: Eleanor
5.0

Fabulous service, Eleanor is very knowledgeable and puts you totally at ease. Lovely relaxed and friendly environment, definitely recommend.

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Response from Serenity

thank you

Massage Review

Cat Tomalin
2nd Sep 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

I always love having a massage with Karen. She’s so lovely and welcoming (with very firm hands!) and I always feel amazing afterwards. She gave me some fantastic stretching advice too which has really helped my back. Will definitely be booking in again.

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Response from Serenity

thank you so much