Serenity

65 Park Lane, Poynton, Cheshire, SK12 1RD

About us

Serenity is the perfect escape from the busy world outside, unwind in a space dedicated to your wellbeing. Styled to perfectly combine relaxation and advanced rejuvenation, our contemporary high-street clinic offers only the very finest treatments and products from around the world. Located on Park Lane in Poynton, Serenity features seven expansive treatment rooms, plus a dedicated manicure and pedicure area, making it rival the very best country retreats and leading city clinics. With 12 members of staff with over 250 years’ experience between them, whichever treatment you book in for, you will always be in reliable hands.

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Opening hours

Monday 09:30 - 17:00
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.93
527 verified reviews
Service
Value
Result
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Atmosphere
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Very good experience

Sandra Lloyd
31st Aug 2022
5.0
Appointment verified by SaloniQ Software

Very pleasant girl did my eyebrows

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Lvl lash treatment

Connie Hayes
28th Aug 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Great atmosphere and lovely staff which are happy to help and beautiful lashes

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Value
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Response from Serenity

thank you

Great service

Julie Maybury
27th Aug 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Sharon was great. Really puts you at your ease, explains everything really well. Highly professional and really friendly

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Value
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Response from Serenity

thank you

Playboy bikini wax

Donna
23rd Aug 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Quick, efficient, friendly, minimal pain - no getting on all fours which I hate! Have booked in again, would definitely recommend.

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Response from Serenity

Thanks so much Donna x

good

lottie moffatt
20th Aug 2022
Team Member: Olivia
5.0

great experience! really chatty and friendly and did an amazing job on our piercings

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Response from Serenity

thanks so much x

Manicure & Foot Tidy

Mrs Lynda Church
19th Aug 2022
Team Member: Lucy
4.5
Appointment verified by SaloniQ Software

It’s been a long time since I’ve just sat and felt pampered- Lucy was really lovely had a nice welcoming smile so easy to chat to considering the age difference - and Im very pleased with my manicure and foot tidy

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Fantastic!

Anna Creighton
18th Aug 2022
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

I've had the eyebrow shape and tint with Eleanor at Serenity, Poynton and will always book with her for future treatments. She works to enhance what is there and always consults before and during the treatment. As well as being an excellent professional, Eleanor's relaxed and friendly approach adds to the great experience.

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Excellent facial

Sally Bamford
18th Aug 2022
Team Member: Olivia
4.5
Appointment verified by SaloniQ Software

Despite having a few reservations , Olivia was really patient and i thoroughly enjoyed it . My skin feels great 24 hours later

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Gorgeous nails

Melissa Singh
15th Aug 2022
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

I’ve been to see Karrie a few times, she always has great ideas from something muted to something more vibrant. Longest lasting gel I have ever had and I batter my nails!

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Response from Serenity

thank you

Gel Nails

Anonymous
13th Aug 2022
5.0

Came in for new set of gel nails, great service and value, Lucy is lovely, relaxing atmosphere. Nails are lovely

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Response from Serenity

thank you so much

Mrs

Mrs Maureen Davenport
12th Aug 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

As always great experience!

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Value
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Response from Serenity

thank yo so much

amazing!

Layla Wildbure
11th Aug 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Overall a lovely experience, no complaints everyone was polite and i love how my brows look !

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Value
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Pedicure

Barbara Tankard
10th Aug 2022
Team Member: Lucy
4.5
Appointment verified by SaloniQ Software

Very professional and confident

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Response from Serenity

Thank you for leaving a review. We are glad you enjoyed your experience with us.

Great Experience

Julia King
6th Aug 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Absolutely lovely lady, really welcoming and we had a nice chat throughout. Would definitely recommend Olivia and will be booking again soon!

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Response from Serenity

Lovely! Thank you so much.

Eyebrow wax

Emma Driver
4th Aug 2022
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

Karrie was very friendly welcoming made me feel very comfortable .. lovely place highly recommend ?

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Value
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Response from Serenity

Thank you for your review. Glad you had such a great experience.

Full body massage and facial

Mrs Julie Davies
3rd Aug 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Absolutely amazing massage and facial as always with Karen.

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Lovely salon

Nicki Butterworth
3rd Aug 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

It was my first time back here in a few years, as it’s a bit of a travel but it’s definitely worth the extra travel for me. Made to feel very welcome and I’m already looking forward to my next appointment.

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Facial

Celia squire
3rd Aug 2022
Team Member: Sharon
5.0

I had a brilliant experience with Sharon as always, she is brilliant. I look forward to my next treatment.

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Response from Serenity

Great to hear that Celia - thank you so much for leaving this lovely review.

Deep Tissue Massage

Bruce Kennerley
27th Jul 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Really enjoyed the 3 massages I’ve had at Serenity. My back and shoulders are feeling so much better and Olivia is amazing.

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Response from Serenity

Thank you Bruce. We are so glad you are feeling the benefits!

Deep Tissue Massage

Bruce Kennerley
27th Jul 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Really enjoyed the 3 massages I’ve had at Serenity. My back and shoulders are feeling so much better and Olivia is amazing.

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Tan

Anonymous
25th Jul 2022
5.0

Excellent

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Response from Serenity

thank you

Complete satisfaction

Mrs Jean Egerton
18th Jul 2022
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

It’s a pleasure to be treated by Eleanor, she is careful and thorough and has a friendly and efficient approach.

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Value
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Response from Serenity

thanks so much

Facial

Janet Winder
14th Jul 2022
Team Member: Eleanor
4.5
Appointment verified by SaloniQ Software

Had my first facial today with Eleanor, who explained everything really well . Eleanor made me feel very comfortable and at ease. Very enjoyable experience. Would definitely recommend.

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Value
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Response from Serenity

thanks so much x

Great Job Karrie

Liz Isherwood
14th Jul 2022
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

I’ll have the best eyebrows at the wedding xxx Feeling all polished and tidy - thanks so much for my newly tinted, waxed and tidied eyebrows - another great experience at Serenity.
Thank you

Service
Value
Result
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Response from Serenity

thanks so much x

Eyebrows

Valerie Davey
14th Jul 2022
4.5
Appointment verified by SaloniQ Software

Lovely

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Value
Result
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Response from Serenity

thank you x

Lovely staff

Amanda Lamb
12th Jul 2022
5.0
Appointment verified by SaloniQ Software

Great welcome with a lovely coffee. Had my acrylic nails removed and my nails look much better than I expected. Was also given great advice on future nail options.

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Value
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Response from Serenity

thanks so much x

Worth a visit

Anonymous
8th Jul 2022
Team Member: Sharon
5.0

Always lovely and kind. Very professional and always discusses what is best.

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Value
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Response from Serenity

thank you

Great service

Anne Marley
7th Jul 2022
Team Member: Sharon
5.0

Brilliant, professional service every time

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Value
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Response from Serenity

thank you

Manicure

Jane Moorhouse
6th Jul 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

As always Karen did a great job. She is always so friendly it’s a pleasure to come to the salon.

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Value
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Response from Serenity

thank you so much

Bespoke facials

Elaine Brown
5th Jul 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

I have had 2 bespoke facials to treat dehydrated skin and certainly left glowing, relaxed and feeling amazing, balanced and healthy. Sharon is a caring and knowledgeable therapist who will tailor a therapy to suit individual needs. Thankyou thankyou thankyou ?

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Value
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Response from Serenity

Thank you so much

Bespoke facial and massage

Racheal Bailey
4th Jul 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Karen was as ever fantastic at her craft . My back is always a challenge and she works wonders.
The bespoke facial was lovely - my skin is glowing.
Thankyou Karen.

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Value
Result
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Response from Serenity

Thank you

Nails

Michelle Dudley
30th Jun 2022
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Lovey relaxing time Eleanor was lovely

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Value
Result
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Response from Serenity

Thank you x

Massage and Facual

Mrs Julie Davies
30th Jun 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Amazing, relaxing experience. Karen is marvellous at just finding and sorting any knots or pain and making them disappear.

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Value
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Response from Serenity

Thanks so much Julie x

Leg wax

Anonymous
28th Jun 2022
4.5

See below

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Relaxing pedicure in comfortable surroundings

Fiona Hinton
27th Jun 2022
4.5
Appointment verified by SaloniQ Software

Lovely therapist and relaxing treatment

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Value
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Response from Serenity

Thank you and glad you enjoyed your pedicure

Very pleasant

Debbie Walsh
22nd Jun 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Karen was very pleasant and chatty. Puts you at ease. Very pleased with outcome of treatment

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Value
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Response from Serenity

Thank you Debbie x

Signature Facial

Emily Dacey
21st Jun 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

I loved my facial. I will definitely be getting another one. I love serenity because you are always well looked after and the products they use are divine. You always get your moneys worth!

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Value
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Response from Serenity

thank you so much Emily

Facial

Celia Squire
9th Jun 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

I always have a brilliant facial with Sharon

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Value
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Response from Serenity

Lovely review - thank you Celia x

Gel polish manicure

Mrs Barbara Kershaw
1st Jun 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Excellent!

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Response from Serenity

Many thanks Barbara.

Lovely experience

Catherine mcneill
31st May 2022
Team Member: Karen
5.0

Getting holiday ready today was a great experience, was made to feel really at ease for the waxing followed by a lovely pedicure in the massage chair. Will definitely be back

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Value
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Response from Serenity

Thanks so much Catherine xx

Excellent

Anne Lawson
31st May 2022
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

Excellent service as always. Lovely relaxing atmosphere and wonderful staff.

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Value
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Response from Serenity

Thanks so much Anne xx

Fantastic luxury pedicure…

Trisha Foden
28th May 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

What a way to start a busy and exciting week as our daughter gets married on Saturday.
A very relaxing and special treatment

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Value
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Response from Serenity

Thanks so much Trisha xx

Infrared sauna and bespoke facial

Jill Farmer
27th May 2022
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

Started with a 30 min infrared sauna which was incredible so relaxing perfect as an add on before my facial . Karrie did a bespoke facial for me and a wonderful massage whilst I had the light mask on. Left the salon feeling relaxed and with glowing skin x

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Response from Serenity

Thank you Jill - glad you enjoyed the experience x

Fab Facial

Eleanor Garside
26th May 2022
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Lovely, feel good facial, thanks Serenity!

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Value
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Response from Serenity

Thank you for leaving this great review!

Gorgeous nails

Melissa Singh
20th May 2022
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

Visited for the first time with really grotty nails, Karrie is great - she is lovely and my nails look perfect. Salon has a really nice feel. Will definitely be back!

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Response from Serenity

Thank you for leaving such a lovey review. We look forward to seeing you again soon.

Eyebrow Heaven !!

Liz Isherwood
20th May 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

It’s wonderful being able to just lie back and let Sharon bring my eyebrows back to life; who would have thought tinting and reshaping would transform them in such a way …. Wonderful - THANK YOU

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Response from Serenity

Thank you so much for your review. We agree - you looked amazing!

Massage

Daren Homewood
14th May 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Great massage - Karen is excellent

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Value
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Response from Serenity

So glad you had a great massage - thank you for you review.

Great Service

Rachel Boraman
10th May 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Very friendly and helpful service. Delighted with the service I received, helpful advice provided.

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Response from Serenity

Thank you so much Rachel

Treatments received

Carol Meredith
10th May 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Karen is lovely and very professional. Makes you feel at ease and enjoy your treatments

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Value
Result
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Response from Serenity

thank you for your review

Facial

Celia Squire
4th May 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Sharon is fantastic, very thoughtful and caring and very cheerful

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Response from Serenity

Thank you for such a lovely review Celia.