Serenity

65 Park Lane, Poynton, Cheshire, SK12 1RD

About us

Serenity is the perfect escape from the busy world outside, unwind in a space dedicated to your wellbeing. Styled to perfectly combine relaxation and advanced rejuvenation, our contemporary high-street clinic offers only the very finest treatments and products from around the world. Located on Park Lane in Poynton, Serenity features seven expansive treatment rooms, plus a dedicated manicure and pedicure area, making it rival the very best country retreats and leading city clinics. With 12 members of staff with over 250 years’ experience between them, whichever treatment you book in for, you will always be in reliable hands.

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Opening hours

Monday 09:30 - 17:00
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.93
527 verified reviews
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Value
Result
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Long overdue visit

Elizabeth (Liz) Russell
4th Feb 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Olivia was charming and friendly. I had a lovely visit and came out with lovely well manicured nails Will be back soon. I’d forgotten how nice it was to have a treatment. Thank you.

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Response from Serenity

That is great to hear Liz ... nice to see you back at Serenity

Ibeauty facial

Kate Ellis
4th Feb 2022
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Such a relaxing and thorough facial, Natalie is an excellent therapist, my skin feels amazing x

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Response from Serenity

That’s fabulous to hear Kate, Thankyou

Experience today

Juliet Rees
4th Feb 2022
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Natalie is a very lovely therapist, who did a fabulous job today for me. Thanks! Also thank you to Steph for her advice regarding the Sauna & products.

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Response from Serenity

That’s lovely to hear Juliet, hope to see you soon

Relaxing detox

John Dyson
3rd Feb 2022
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

Really good relaxing detox experience. A really welcoming team all very helpful. Will certainly be back v soon…

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Response from Serenity

That’s great to hear, thanks John

Manicure

Yvonne Galloway
2nd Feb 2022
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Thanks again to Natalie for another beautiful manicure my nails are perfect. Highly recommended

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Response from Serenity

Thank you so much Yvonne. We appreciate your feedback.

Facial

Debbie Kupczenko
1st Feb 2022
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

I felt pampered and enjoyed the experience. Thank you Eleanor.

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Response from Serenity

thank you very much

Great experience

Eleanor Garside
29th Jan 2022
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

I always have a lovely experience at Serenity, very relaxing with quality results.

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Response from Serenity

thanks so much Eleanor xx

Discovery facial was amazing

Emily Dacey
29th Jan 2022
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

I had the most relaxing time. I will definitely have another facial at serenity. What a lovely experience.

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Response from Serenity

Thats great to hear ... thank you Emily x

Hollywood waxing

Miss Sharon Dykes
23rd Jan 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Sharon is Amazing at waxing & very professional & such a lovely person. Wouldn’t go anywhere else. She’s the best! ?

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Response from Serenity

thank you for the fab review.

Massage review

Glenn
20th Jan 2022
Team Member: Olivia
5.0

Great massage. Olivia was very pleasant. Nice and relaxing environment. Just what I needed!!

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Response from Serenity

Thank you Glenn. We look forward to seeing you again.

Review of facial and massage

Mrs Nicola Russell
19th Jan 2022
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Excellent as always
Look forward all day to my appointment with Olivia.
She takes time to explain the products and services. Fantastic at massages, feel so relaxed after visiting .

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Response from Serenity

What a lovely review. Thank you so much.

Love my nails

Jo Jones
19th Jan 2022
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

My friend bought me a voucher for my 40th birthday and I am so so pleased she she did!! I had a gel manicure with Natalie today and I absolutely love my nails Thankyou!! I can’t wait to come back again in 3 weeks.

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Response from Serenity

That's lovely - thank you so much for leaving a review Jo. We look forward to seeing you again soon.

Excellent

Carole Power
19th Jan 2022
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Lovely treatments with the multi talented Natalie

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Response from Serenity

Thankyou Carole for your lovely review

Relaxing facial

Trisha Foden
17th Jan 2022
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Fabulous relaxing facial by Eleanor… great way to start the week.
My skin feels amazing
Thank you

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Response from Serenity

Thats lovely yo hear, Thanks Trisha

Signature

Rachael Davies
14th Jan 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Amazing! I can’t explain how lovely the signature treatment is with Karen. She makes you feel so comfortable and is brilliant! I can’t wait until next time

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Response from Serenity

Thats so lovely to hear Rachael, we look forward to welcoming you again soon

Great service - ear piercing

Angela Colebrook
14th Jan 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Really efficient service. Karen was really informative and made sure I was happy with everything. She explained aftercare and was very helpful and friendly.

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Mrs

Anonymous
13th Jan 2022
5.0

I was really impressed with the knowledge and professionalism of the therapist.

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Response from Serenity

Unfortunately we can't see your name / work out who your therapist was but we are very grateful for the lovely review. Thank you.

Eat piercing

Anna Macfarlane
8th Jan 2022
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Lots of care taken, would definitely recommend.

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Response from Serenity

Thats great to hear! Thankyou

Light treatment

Celia Squire
6th Jan 2022
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

A lovely relaxing experience and atmosphere Sharon is always excellent, wouldn't go anywhere else

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Response from Serenity

Thankyou Celia for this fabulous review

Signature Massage

Mrs Julie Davies
5th Jan 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Amazing facial and massage as always.

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Response from Serenity

Thanks Julie x

Mrs

Hilary Crewdson
4th Jan 2022
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Very courteous and knowledgeable she is lovely makes me feel at ease

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Response from Serenity

thank you very much for your lovely review

Love Serenity

Collette Dillon
23rd Dec 2021
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Been going to Serenity for years now…no-one else does my nails like Sharon! One of the best things about this salon is the friendly staff! I love the banter with, not just the staff but with other customers!

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Response from Serenity

Thanks so much Collette x

Amazing

Jaquie Barber
21st Dec 2021
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

I arrived with my ankle in plaster due to a broken ankle! Nothing was too much trouble I was well looked after and alterations made to accommodate my injury Thankyou ladies !!
You went well above and beyond ! You really cheered me up !! Xxxx

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Response from Serenity

You're so welcome xx have a lovely Christmas x thanks so much

Full body massage

Mrs Julie Davies
21st Dec 2021
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Most wonderful massage . Karen as always just knows where my aches and pains are and I come away feeling relaxed and tension free.

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One of the best

Amanda Brodrick
18th Dec 2021
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Olivia is really friendly and ensures you enjoy your time at the salon and that your happy with the results

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Response from Serenity

Thanks so much for your lovely review Amanda

Gel msnicure

Carol Sudlow
10th Dec 2021
Team Member: Natalie
4.0
Appointment verified by SaloniQ Software

Lovelt lady enjoyed my appointment. Was right what i said my daughter knew id cone bsck with purple. :)

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Response from Serenity

We agree - Natalie is lovely!! Glad you had such a nice time and were pleased with your nails.

Wonderful

Sarah Underwood
9th Dec 2021
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

I have been concerned about my skin / routine and felt this needed addressing. Elenor suggested to book in for a facial that she could tailor make for my skin and she could advise me on the correct products to use going forward.
Perfect

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Response from Serenity

Thank you so much for leaving a review :)

LVL

Jill Farmer
8th Dec 2021
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

My eyelashes look amazing I’m so happy with them . No need for mascara and my eyes really pop !

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Response from Serenity

That's brilliant - great result!!! Thank you for leaving a review :)

Excellent, friendly service

Rhona Franks
4th Dec 2021
Team Member: Olivia
4.0
Appointment verified by SaloniQ Software

She really put me at ease, as I was quite nervous exposing myself! Thanks Olivia

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Response from Serenity

That's lovely. Thank you so much for leaving a review :)

Moments of Tranquility

Anonymous
2nd Dec 2021
5.0

Just a lovely facial. Feeling of renewal.

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Response from Serenity

Fabulous - we are so pleased you had such a good experience.

Excellent as always

Anonymous
2nd Dec 2021
5.0

Superb service from Karrie as always

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Response from Serenity

Thank you so much

Eyebrows

Lauren Hall
30th Nov 2021
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Always the best eyebrows by Sharon! Wouldn’t ever go anywhere else or with anyone else! Thank you Sharon

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Response from Serenity

Fabulous - thank you so much for this review Lauren x

Another fabulous treatment

Lindsay Bates
25th Nov 2021
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Fabulous Jane Scrivener facial today . Always very friendly and professional service from Olivia and the results on my skin are amazing.

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Response from Serenity

That is fantastic to hear and we are so pleased you had such a great experience. Thank you.

Signature treatment

Jane Shore
24th Nov 2021
5.0
Appointment verified by SaloniQ Software

The whole experience was absolutely amazing , I can't wait to come again , and would definitely recommend to friends ?

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Response from Serenity

We are so pleased you had such a great experience - we will pass your comments on to Sharon x

Incredible massage!

Carol Holden
23rd Nov 2021
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

This was my first treatment with Olivia and my first massage at Serenity. It was perfectly tailored to my needs and Olivia made a point of enquiring, before starting, into what I was hoping to get from my treatment. I suffered with sharp pains in my neck and tight shoulders following a gym injury and she took the time to really work my problem areas, ensuring that I was relaxed and that the pressure etc was comfortable. I’m really pleased and will definitely be returning for another! Thank you xox

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Response from Serenity

So pleased you enjoyed your massage and thank you so much for taking the time to leave review x

Facial

Alison Hatton
19th Nov 2021
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Lovely facial, calm, relaxing, informative and professional- thank you Eleanor x

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Response from Serenity

Fabulous review thank you - we have passed your comments on to Eleanor x

Lovely staff

Jan Robinson
18th Nov 2021
5.0
Appointment verified by SaloniQ Software

Had a lovely afternoon having pedicure, manicure and eyelash extensions. Such helpful and lovely staff. Thank you.

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Response from Serenity

Thank you so much Jan, it was lovely to meet you.

Full body massage and facial

Mrs Julie Davies
17th Nov 2021
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

The most amazing massage and facial

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Response from Serenity

Thank you Julie.

Facial

Jackie Roberts
13th Nov 2021
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Natalie created an amazing facial experience for me.. She is very knowledgeable and professional, she put me at ease. Explain what would happen. She told me what my skin needed. And tailored the products to suit what my skin needed. It was the best facial I have ever had.. Natalie is a huge asset to your team

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Response from Serenity

Fabulous - thank you so much for letting us know how much you enjoyed it. We will let Natalie know x

Just perfect

Sarah Princep
12th Nov 2021
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

I was in two minds whether or not to leave a review because if I tell everyone how wonderful Sharon is and how superb the treatments and the results are then she’ll be completely booked up and I’ll never get to see her!

I regularly have the rejuvapen treatment and then a Priori Peel a few weeks later plus the Dermalux light treatment after each one. The results are amazing but that’s maybe only because Sharon is amazing. What she doesn’t know about skin isn’t worth knowing and the treatments plus the excellent Priori and Thalgo skin care products that she recommended have worked wonders on my skin. They have not only helped to prevent ageing but also some dark patches from sun damage have disappeared. Just wow! I’ll never go to anyone else for my face treatments. The salon is just gorgeous too.

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Response from Serenity

What a lovey review - 'glowing' - thank you so much.

A pleasant exoerience

Anonymous
8th Nov 2021
5.0

Serenity is a very good name for this salon, from the moment you step through the door to the moment you leave you feel unrushed and pampered.

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Response from Serenity

thank you

Disappointing

Helen Humphreys
29th Oct 2021
3.5
Appointment verified by SaloniQ Software

I was disappointed

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Feeling fresh

Lyndsay Humpherys
28th Oct 2021
5.0
Appointment verified by SaloniQ Software

They fit me in last minute for much needed pampering, great service nails look ace and I feel fab. Thank you. Back next week for LVL

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Response from Serenity

So pleased that you are so pleased :) Thank you so much for the great review.

Very happy

Andrea Lambourne
26th Oct 2021
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Just what needed to relax .lovely therapist .very happy

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Response from Serenity

Lovely. Thank you so much for leaving a review.

Foot tidy

Janet Thaw White
21st Oct 2021
Team Member: Karrie
5.0
Appointment verified by SaloniQ Software

Very good

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Response from Serenity

Thank you Janet. Much appreciated.

A few moments of Serenity

LindaJohnson
14th Oct 2021
Team Member: Karrie
5.0

A beautiful treatment.♥️?

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Response from Serenity

Thank you Linda x

First visit

Maureen Jackson
9th Oct 2021
Team Member: Eleanor
5.0
Appointment verified by SaloniQ Software

Great first visit. Very pleased with my treatments, eyebrow waxing, upper lip and nail & polish. Great service.

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Response from Serenity

Thanks very much Maureen

File and polish

Susan
8th Oct 2021
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Staff are very friendly and professional. Always on time with appointments. A lovely experience.

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Response from Serenity

Thank you Susan

Excellent wax

Katie Shaw
7th Oct 2021
Team Member: Karrie
4.5
Appointment verified by SaloniQ Software

For what is a very uncomfortable wax at times, Karrie always manages to make me laugh through it. Always does a very thorough job

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Response from Serenity

Brilliant! We love your review - so glad Karrie manages to make the experience a little less uncomfortable :)

Massage

Alison Strong
2nd Oct 2021
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

It was a wonderful, relaxing massage in a serene en

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Response from Serenity

thank you so much for your review.