TONI&GUY Stockton Heath

4c London Rd , Victoria square, Stockton Heath, Cheshire, WA4 6LG

About us

TONI&GUY Stockton Heath opened in the town in 2004.

We are committed to providing the ultimate salon experience, paying great attention to customer service. Our talented team of stylists and technicians are on hand to give you expert advice on the latest trends and services.

Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

Members of our Colour team hold the prestigious L’Oreal Colour Degree- their knowledge and expertise are on hand to advise you on the latest colours and techniques.

We offer many additional services including Bridal and Occasion hair, the NanoKeratin Smoothing blow-dry and Raccoon Hair extensions. Our wide range of haircare products include label.m, Kerastase, GHD, Moroccan Oil, L’Oreal, Tangle Teezer to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.

TONI&GUY Stockton Heath are so proud to have been awarded Perfect Salon Status for 2015/16!

TONI&GUY Stockton Heath Win Perfect Salon Status 2014

TONI&GUY Stockton Heath Win Perfect Salon Status 2013

STRENGTH IN STYLE
Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.

Read more...

Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:00 - 18:00
Sunday 08:00 - 16:00

Reviews

4.86
2,553 verified reviews
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2 haircut Saturday

James Callan
2nd Apr 2017
3.0

I got a good welcome and sat around for a while but that's fine as it was busy. My hair was cut by James and I was v happy. An hour or so later I was back with my son
Happy with his haircut too.
Funny thing was when I came back the second time no one even said hi or referred to my recent visit. I guess what I am saying is that it is not very welcoming, especially when we are regular visitors.

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Response from TONI&GUY Stockton Heath

Morning James

I have looked into your apt on Saturday , I'm really pleased you are happy with both your cut and styles
My reception team assure me that all your needs were meet
And as a regular client we appreciate your feedback
The receptionist on that day gave me the feedback on your visit the second time- and relayed back that you came in 1/2 way through your sons hair cut and seemed rushed

If you would like me to look into your service received I can relay this back in the team reviews
Please feel free to contact myself
[email protected]

I take reviews like this seriously and would appreciate your time

Kind regards
Claire

Cut and blow

Anonymous
1st Apr 2017
5.0

Nick at Stockton Heath salon gave me a lovely cut and blow dry, he was really helpful with advice and products to use to keep my hair healthy.

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Response from TONI&GUY Stockton Heath

Hello,

Thank You so much for a great review. We are happy to hear you're pleased with your hair, your kind words will be passed on to Nik. Thank you again, best wishes, Amelia TONI&GUY Stockton Heath.

Drastic Colour Change

Anonymous
30th Mar 2017
5.0

I was a bit anxious about my planned scalp bleach but it could not have gone better. I had a photograph and Nick matched the colours perfectly, taking a lot of time over the toner. A fantastic result, I am delighted.

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Response from TONI&GUY Stockton Heath

Good Morning, Thank you so much for taking your time to review. We are so pleased you are happy with your hair. We offer loyalty cards in Salon, do you have one? Each time you visit you gain points which you can redeem on products on services. Next time you're in ask reception & we can get one activated for you. Your kind words will be passed on to Nik. Hope to see you again soon. All the best, Amelia, TONI&GUY Stockton Heath

1st class

Anonymous
28th Mar 2017
5.0

My recent visit to the salon was as usual a great experience. This time I had a hot towel treatment which after a busy day was so relaxing. The salon was busy as usual but still manages to give a chilled, relaxing feel. Hair cut and blow dry was spot on.

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Response from TONI&GUY Stockton Heath

Thank you for such a great review. So great to hear such amazing feedback. Hope you're feeling pampered after your hot towel treatment & pleased to hear you're happy with your hair. All the best, Amelia TONI&GUY Stockton Heath

Great experience

Anonymous
27th Mar 2017
5.0

Love my hair! Great advice and service from Elle

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Response from TONI&GUY Stockton Heath

Hello, your kind words will be passed on to Elle. Thank You so much for taking your time to write a review, We are please to hear you're happy with your hair. All the best, Amelia TONI&GUY Stockton Heath

Always excellent

Anonymous
27th Mar 2017
5.0

I have been a client of Toni & Guy in Stockton Heath for many years and wouldn't consider going anywhere else. Every time you visit you are made to feel extremely welcome - like an old friend and at every stage of your appointment, you are looked after so well. I always receive a first class service. The staff are friendly and professional and led by an excellent manager.

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Response from TONI&GUY Stockton Heath

Wow %8 Review- Thank You so much for taking your time to review us. It so amazing to hear such positive feedback about the team- Your Kind words will be passed on & we hope to see you again very soon. All the best, Amelia TONI&GUY Stockton Heath

Salon visit 25/3/17

Anonymous
26th Mar 2017
5.0

Great service as always. Your staff are friendly, helpful and professional and always make me feel like a valued customer, thank you x

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Response from TONI&GUY Stockton Heath

Good Morning,
Thank you for a great review. We are grateful for your custom, hope to see you again see.
All the best, Amelia TONI&GUY Stockton Heath

Great team!

Karen Watts
23rd Mar 2017
5.0

Always a fabulous experience visiting Claire and the team. never disappointed!

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Response from TONI&GUY Stockton Heath

Hi Karen! Thanks for your lovely review! :-)

Great team!

Karen Watts
23rd Mar 2017
5.0

Always a fabulous experience visiting Claire and the team. never disappointed!

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Response from TONI&GUY Stockton Heath

Hi Karen! Thanks for your lovely review! :-)

HSPA Treat & Blow Dry Ladies

Lindsay Davies
23rd Mar 2017
5.0

It's was absolutely amazing! From the moment of walking in to, to going. It's was really lovely. Enjoyed my head message and the hot towel! My hair feels so soft, it's really nice. Lovely young lady who did my hair was brilliant! Sorry I didn't ask for her name. Thank you. Credit to your staff.

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Response from TONI&GUY Stockton Heath

Hi Lindsay, thank you so much for your lovely review. So glad you enjoyed your visit, your kind words will be passed on to the team! Nichola @ TONI&GUY Stockton Heath

Just perfect

Kal Pascoe
22nd Mar 2017
5.0

Today I had my hair coloured by Liz.... and the title says it all !!

I showed Liz what I wanted and she delivered.... Again.
I left the salon feeling fantastic and a random stranger stopped me to tell me that he thought my hair looked fabulous !!!

But best of all was the fact that today's visit felt like a spa treatment. Fantastically warm welcome by Kai ( who I seriously believe will have his own TV show soon) a relaxing glass of something cold while my colour took, and than the most relaxing head nasssge and shampoo by Liz.

If you take nothing else from this review know that your hair and your image could not be in safer hands than Tony & Guy, Stockton Heath and in particular Liz and her protégée Kai

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Response from TONI&GUY Stockton Heath

Hi Kal, Thank you so much for your amazing review! Your kind words will be passed on to Liz and Kai, we look forward to your next visit! Nichola @ TONI&GUY Stockton Heath

Great salon

Anonymous
22nd Mar 2017
5.0

I've been going to T&G Stockton Heath for years and the salon just gets better and better. All credit to Claire and her great team!

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Response from TONI&GUY Stockton Heath

Hi! Thank you for your amazing review. Your kind words will be passed on to Claire and the team! Hope to see you again soon! Nichola @ TONI&GUY Stockton Heath

A very happy salon...

Anonymous
22nd Mar 2017
5.0

There is a good vibe there and the people genuinely seem to enjoy working there. Goes without saying, totally professional, good knowledgable people xxx

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Response from TONI&GUY Stockton Heath

Hi, Thanks for your amazing review! Your kind words will be passed on to the team! Hope to see you again soon! Nichola @ TONI&GUY Stockton Heath

Matts hair cut

Anonymous
22nd Mar 2017
5.0

He absolutely loves it and James did a fabulous job

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Response from TONI&GUY Stockton Heath

Hi, Thanks for your review! Glad Matt was happy with his hair! We will pass this on to James!
Nichola @ TONI&GUY Stockton Heath

Fab-tastic!

Anonymous
21st Mar 2017
5.0

My first time there and i couldn't have asked for anything more! Fantastic advice, friendly, caring and kind. I will defo be back!

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Response from TONI&GUY Stockton Heath

So glad you enjoyed your first visit to the salon. Thank you for your amazing review, we will pass on your kind words to the team. Look forward to seeing you again soon! Nichola @ TONI&GUY Stockton Heath

diane w

Anonymous
19th Mar 2017
5.0

Always a pleasure to visit Stockton Heath Salon. All the staff are friendly,helpful & professional. Thanks to Claire for another great haircut ????

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Response from TONI&GUY Stockton Heath

Hi Diane!
Thank you for such an amazing review, we love having you in Salon, your kind words will be passed on to the team & Claire. So pleased you are always happy with your hair, see you very soon. Amelia, TONI&GUY Stockton Heath

Great colour with Liz

Anonymous
18th Mar 2017
5.0

Thanks again to Liz for my half head of highlights. Everyone at the salon is always so friendly & it is a relaxing place to be. I've been a client for 5 years & Liz always listens to what I'd like & is a brilliant hairdresser.

Thanks

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Response from TONI&GUY Stockton Heath

Hi Amanda, thank you so much for this great 5* review. Our senior technician, Liz, will be so pleased that you are happy with your hair. I will be sure to pass the comments onto her. I would like to take this time to thank you for your ongoing loyalty with us here. Kind regards, Lilley TONI&GUY Stockton Heath

Cut and blow Amy

Anonymous
18th Mar 2017
5.0

Excellent

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Response from TONI&GUY Stockton Heath

Thank you so much for the 5* review. I will be sure to pass your comments onto Amy and the team. All the best, Lilley TONI&GUY Stockton Heath

James

Anonymous
18th Mar 2017
5.0

Excellent as always!!

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Response from TONI&GUY Stockton Heath

58!! Thank you so much for this great review. I will be sure to pass on the comments to James and the team. All the best, Lilley TONI&GUY Stockton Heath

Salon experience

Anonymous
17th Mar 2017
5.0

I have just experienced a good salon visit
Amy gave me one of the best colours I have had
James has twice .cut my hair well resulting in many compliments
Clare the manager is very kindly helping to sell tickets for our nspcc charity lunch in May at The Hallmark Hotel
Tony&Guy Stockton Heath is a good young forward looking salon
Altogether a good place
Thanks Barbara

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Response from TONI&GUY Stockton Heath

Hi,
Thank you so much for this fab review and 5* rating!
We are so pleased to hear you enjoyed your service and love your hair.
I will pass on your kind words to the team and we will see you at your next appointment,
Peaches @TONI&GUY Stockton Heath

Just what I wanted!!!

Kal Pascoe
17th Mar 2017
5.0

Visited Tony & Guy at Stockton Heath ( appt. booked first thing this morning) to have my hair cut. I went armed with some pictures of what I wanted.....,and I left with exactly what I asked for!!! Needless to say I love my hair and the overall "feel good" factor of that perfectly styled newly washed hair feeling !! A big thank you to Liz O"Brien for the amazing cut and blowdry, and for talking it through with me to make sure I was happy with the amount of hair she would be cutting off. And much thanks must also go to Kai for giving me the pure entertainment value of being around him. Another fantastic visit to this lovely salon, and another brilliant haircut means one extremely satisfied client swishing her way back home .

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Response from TONI&GUY Stockton Heath

Hi Kal, thank you so much for for the amazing 5* review. I'm glad we could fit you in for your hair cut with short notice, we do always try and accommodate as much as possible. Thank you for your on going loyalty with our style director Liz, and we all love kai for entertainment. It's what keep everyone going haha!We hope to see you soon, all the best, Lilley TONI&GUY Stockton Heath

Great haircut but lots of inexperienced juniors

Kirsty Unsworth
17th Mar 2017
4.5

I've been coming to the salon for a while & due to various reasons my stylist has kept changing, however my stylist yesterday has done the best cut I've had in ages! She was very thorough & constantly checked if the shape she was doing was what I wanted, and tweaked where necessary if it wasn't quite right. The only downside to yesterday's visit was the junior never offered me a drink or anything after my hair wash & I was thirsty!!

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Response from TONI&GUY Stockton Heath

Hi Kirsty

Thank you for your review, I'm sorry to hear your dissatisfaction on our service .
I will look into who shampooed you and who your stylist was , as you should have been offered at any three points of the service.

I was surprised you mention your stylist changed as we have only had one team leave in the last 14 months, we have a fantastic strong team
I will look into this also for you

Kind regards

Claire
Salon franchisee

Great haircut but lots of inexperienced juniors

Kirsty Unsworth
17th Mar 2017
4.5

I've been coming to the salon for a while & due to various reasons my stylist has kept changing, however my stylist yesterday has done the best cut I've had in ages! She was very thorough & constantly checked if the shape she was doing was what I wanted, and tweaked where necessary if it wasn't quite right. The only downside to yesterday's visit was the junior never offered me a drink or anything after my hair wash & I was thirsty!!

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Response from TONI&GUY Stockton Heath

Hi Kirsty

Thank you for your review, I'm sorry to hear your dissatisfaction on our service .
I will look into who shampooed you and who your stylist was , as you should have been offered at any three points of the service.

I was surprised you mention your stylist changed as we have only had one team leave in the last 14 months, we have a fantastic strong team
I will look into this also for you

Kind regards

Claire
Salon franchisee

Smashing

Anonymous
16th Mar 2017
4.0

Popped after work for a toner - not been with Nick before and he was friendly and professional . Helpful and informative - always a nice atmosphere

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Response from TONI&GUY Stockton Heath

Hi,
Thank you so much for this fab review and 5* rating!
We are so pleased to hear you enjoyed your service and love your hair.
I will pass on your kind words to the team and we will see you at your next appointment,
Peaches @TONI&GUY Stockton Heath

Just what I wanted !!

Kal Pascoe
16th Mar 2017
5.0

Visited Tony & Guy at Stockton Heath today ( appt. booked first thing this morning) to have my hair cut. I went armed with some pictures of what I wanted.....,and I left with exactly what I asked for!!!

Needless to say I love my hair and the overall "feel good" factor of that perfectly styled newly washed hair feeling !!

A big thank you to Liz for the amazing cut and blowdry, and for talking it through with me to make sure I was happy with the amount of hair she would be cutting off. And much thanks must also go to Kai for giving me the pure entertainment value of being around him.

Another fantastic visit to this lovely salon, and another brilliant haircut means one extremely satisfied client swishing her way back home .

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Response from TONI&GUY Stockton Heath

Hi Kal, thank you so much for for the amazing 5* review. I'm glad we could fit you in for your hair cut with short notice, we do always try and accommodate as much as possible. Thank you for your on going loyalty with our style director Liz, and we all love kai for entertainment. It's what keep everyone going haha!We hope to see you soon, all the best, Lilley TONI&GUY Stockton Heath

James is amazing

Anonymous
11th Mar 2017
5.0

We have been visiting TG in Stockton Heath for a number of years and always have James - he listens to what you want and always gives a fabulous service; he doesn't do colour but I'd recommend Amy for that

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Response from TONI&GUY Stockton Heath

Hi, Thank you for such an amazing 5*review. You're comments will be passed on to James & Amy. We would like to take this opportunity to also thank you for your on going loyalty. It's so great to hear such lovely feedback about the team, We hope to see you again soon for your next hair appointment. Amelia TONI&GUY Stockton Heath.

visit for express colour and blow dry.

Anonymous
10th Mar 2017
5.0

Good service as always although the salon was very busy.Excellent blow dry from the junior,sorry I didn't get her name.

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Response from TONI&GUY Stockton Heath

Thank you so much for a great review. We are thrilled to hear you are happy with your hair & enjoyed your first experience in TONI&GUY Stockton Heath- Amelia TONI&GUY Stockton Heath

Haircut

Anonymous
7th Mar 2017
5.0

Fantastic cut & colour by katy &,Claire yet again, excellent service, treatment hot towel haircare just perfect for relaxing ! Just love toni & guy Stockton heath !!!! Thank you Claire & the team xxx

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Response from TONI&GUY Stockton Heath

Hi thank you so much for this amazing 5* review! We make it our priority to make sure clients are relaxed from the minute they walk into the salon. We are so glad we have made your expectations. I will pass on your lovely comments to Katie, Claire and the rest of the team. Kind Regards, Lilley TONI&GUY Stockton Heath

Great visit

Anonymous
7th Mar 2017
5.0

Had a super visit to this salon yesterday !
Vito deliverd as usual . Great colour . Delightful man . It's a pleasure to have him as my hairdresser !
Looking forward to my next visit in April

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Response from TONI&GUY Stockton Heath

Amazing 5* review... Your kind words will be passed on to Vito! Great to hear the review for TONI&GUY Stockton Heath & we met your expectations. Look forward to your next visit! Kind regards Nichola - Receptionist T&G Stockton Heath

Excellent as always!

Anonymous
7th Mar 2017
5.0

Thank you to James for another fantastic hair cut! James is always incredibly patient and listens carefully to what I want... Technically translating it perfectly! Thank you again to Claire and her team for creating such a lovely salon! Natasha Churchill

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Response from TONI&GUY Stockton Heath

Amazing 5* review... Your kind words will be passed on to James! Great to hear the review for TONI&GUY Stockton Heath & we met your expectations. We hope to see you again very soon. Kind regards Nichola - Receptionist

Miss

Anonymous
6th Mar 2017
5.0

Another amazing experience! Colour by Vito! He's so talented!

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Response from TONI&GUY Stockton Heath

Amazing 5* review... Your kind words will be passed on to Vito! Great to hear the review for TONI&GUY Stockton Heath & we met your expectations. We hope to see you again very soon. Kind regards Claire

First time at Toni and Guy's

Anonymous
6th Mar 2017
5.0

Excellent service throughout my appointment.
Elle coloured my hair and was exactly what I wanted. I'll be back and I'll recommend the salon to my friends.

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Response from TONI&GUY Stockton Heath

WOW what an amazing 5* review... Your kind words will be passed on to Elle. We are thrilled to hear your first experience @ TONI&GUY Stockton Heath met your expectations. We hope to see you again very soon. All the best, Amelia.

Cut and colour with Amy

Anonymous
6th Mar 2017
5.0

Great experience all round ????????

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Response from TONI&GUY Stockton Heath

5* Review! I will be sure to pass this on to Amy, we are thrilled to hear you're happy with your hair. All the best, Amelia, @TONI&GUY Stockton Heath

Me time!

Penny Jones
4th Mar 2017
5.0

I have not been in Salon for years.Have used a mobile stylist for convenience especially with 2 kids.Enjoyed the pamper today.My hair needed some serious TLC.And loving the brunette dry shampoo.Quick fix for my roots.Thank you Amy x.

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Response from TONI&GUY Stockton Heath

Hi Penny, Thank you for such an amazing review. Your kind words will be passed on to Amy. Yes! The Brunette Dry Shampoo is amazing, we hope to see you again & happy to hear you're happy with your hair. All the best, Amelia @TONI&GUY Stockton Heath

Haircut

Anonymous
3rd Mar 2017
5.0

Great haircut, lovely staff and fab coffee

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Response from TONI&GUY Stockton Heath

Thank you so much for an amazing 5* review. We are so pleased to hear you are happy with your hair & service here @ TONI&GUY Stockton Heath. We hope to see you again very soon.

Feedback

Anonymous
2nd Mar 2017
3.0

I arrived a little early for my appointment & was attended to straight away . Unfortunately whilst cutting my hair the hairdresser caught me with the scissors and then with her nails. I noticed her next client had arrived and when she could, she let me for a moment to attend to them. After that I felt conscious of the quickened pace of her doing my hair. When the hairdresser had finished, she said that if I was to book again I should advise the receptionist of my thick hair and would need a longer appointment!

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Response from TONI&GUY Stockton Heath

Hi, Thank you for taking your time to write a review. We endeavour to provide the best possible service & appreciate your review as it gives us a chance to improve. We would love to hear from you to discuss further... If you would be so kind to email us on - [email protected]. Thank you, Lilley TONI&GUY Stockton Heath Receptionist

Colour and cut

Anonymous
2nd Mar 2017
4.5

Great atmosphere - everyone friendly.

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Response from TONI&GUY Stockton Heath

Hi thank you so much for the lovely review. We hope you are loving the new hair style. Have you heard about our rewards cards? You gain points every time you buy products or services in the salon. These points can then be turned into money to take off services. Ask at reception next time you are in. All the best, Lilley TONI&GUY Stockton Heath

Highlights

Catherine Mellers
27th Feb 2017
4.5

Another relaxing, enjoyable experience, resulting in a colour I am very pleased with.

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Response from TONI&GUY Stockton Heath

Hi Catherine, we are so pleased our apprentice Courtney gave you such an enjoyable experience. Here at TONI&GUY we take pride in making sure every one of our clients is comfortable and relaxed, so we are grateful that one of our learners is showing their potential already. Thank you for the lovely review and we will see you again soon. All the best, Lilley TONI&GUY Stockton Heath

Fantastic Curly Blow Dry

Jo Karatas
25th Feb 2017
5.0

I always enjoy visiting the salon; the staff are so welcoming and friendly! Elle did my hair beautifully and I was delighted with the results! Many thanks - one very happy customer!

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Response from TONI&GUY Stockton Heath

Hi Jo, thank you for this great 5* review! Elle will be so pleased with your comments. Hope you enjoyed your evening last night, all the best, Lilley TONI&GUY Stockton Heath

Fantastic team. Great Experience!!

Anonymous
23rd Feb 2017
5.0

Nick cut my hair and he was very outgoing. Was very passionate about the brand and clearly loved his job.

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Response from TONI&GUY Stockton Heath

Hi ,Thank you so much for this great 5* review!! We take pride in our knowledge about the products we use in our services and we are happy that Nik has given you the confidence to think this too. We hope you are loving the Style and we cant wait to see you again soon. All the best, Claire TONI&GUY Stockton Heath managing Director

Cut and blow with toner

Anonymous
23rd Feb 2017
5.0

A totally new style I'm really pleased with!
Amy really listened and answered my
questions. Thank you.

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Response from TONI&GUY Stockton Heath

Hi thank you so much for your lovely feedback. We make sure all of our clients are listened too and walk out feeling happy and satisfied. So glad you are happy with your hair, and I will pass on the comments to Amy. All the best, Lilley TONI&GUY Stockton Heath

Fabulous cut again and again

Anonymous
23rd Feb 2017
5.0

I visited the Stockton Heath salon today - as I do every 5 weeks! Excellent service from Claire and the team as usual followed by lots of compliments later in the day - thank you!

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Response from TONI&GUY Stockton Heath

Hi thank you so much for this great 5* review! Thank you for your loyalty, make sure you ask at reception next time you are in about our loyalty cards! All the best, Lilley TONI&GUY Stockton Heath

Best haircut yet...

Anonymous
21st Feb 2017
5.0

Big thanks to Vito for my best cut and colour ever! It's easy to manage as it is cut so well and I feel great! Sharon xxxx

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Response from TONI&GUY Stockton Heath

Hi Sharon, thank you so much for this great 5* review. We are so glad you are happy with your hair from our fabulous Italian Vito. We love having him on our team. I will pass on your lovely comments. All the best, Lilley TONI&GUY Stockton Heath

Great experience

Anonymous
18th Feb 2017
5.0

I had a cut and finish today with Jo. She cut my hair exactly as I asked so I would definitely book with her again. All of the staff that I came into contact with were very pleasant, professional and helpful.

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Response from TONI&GUY Stockton Heath

Thank you so much, we are so pleased you are happy with you hair. We hope to see you again very soon, your kind words will passed on to Jo & staff. We pride ourselves on giving the best service & we are glad to hear you had a great experience. Thank you, The Team @TONI&GUY Stockton Heath.

Fantastic salon

Anonymous
17th Feb 2017
5.0

This is the best hairdressers I have been to. Every member of staff is friendly and professional and treats all clients with respect. I have had a colour by Helen and a cut with Claire today. They are both very talented, Claire is the owner and organises a very slick and well managed salon. The staff are always going on new training ventures and keeping ahead of the game.

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Response from TONI&GUY Stockton Heath

Hi Gill, Thank you for this great review. We aim to make sure every bit of your experience is relaxing as possible, so we are glad you think every member of our team treats you this way. I will be sure to pass on all of your lovely comments. Have you got one of our rewards cards? You gain points every time you spend with us here in the salon, which then turns into money to spend on services or products. Ask at reception next time you are in. All the best, Lilley TONI&GUY Stockton Heath

Excellent knowledge

Anonymous
17th Feb 2017
5.0

Chloe was extremely knowledgeable about products and knew what was best for my hair. Yes you need to sell the products but it completely made sense as to why I needed them. Chloe LOVES her job and it shows. I will be back. Thank you very much, Sharon x

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Response from TONI&GUY Stockton Heath

Hi Sharon, Thank you so much for this great 5* review!! We take pride in our knowledge about the products we use in our services and we are happy that Chloe has given you the confidence to think this too. We hope you are loving the new shorter hair cut, and we cant wait to see you again soon. All the best, Lilley TONI&GUY Stockton Heath

Highlights

Anonymous
14th Feb 2017
5.0

Always exellent service . Staff friendly and smiley. Very happy with hair colour and cut.

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Response from TONI&GUY Stockton Heath

Hi thank you so much for the 5* review! The team here at TONI&GUY will be so happy with your comments. We are so pleased you are happy with your hair and we hope to see you soon, Lilley TONI&GUY Stockton Heath

Hair appointmeny

Anonymous
11th Feb 2017
5.0

Excellent as always. Thanks Amy

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Response from TONI&GUY Stockton Heath

We are so pleased you are happy with your Hair! 5* Review, amaizng. Thank you so much, your kind words will be passed on to Amy. The team @TONI&GUY Stockton Heath.

Nice last minute experience.

Nicola D
11th Feb 2017
5.0

This morning after a run I nipped into Stockton Heath to see if they could fit me in for a blow dry.

The receptionist was very pleasant and accommodating and was able to fit me in straight away.

Ellie styled my hair exactly how I requested and was lovely and chatty for 9am. She was very attentive.

Great experience I will be back.

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Response from TONI&GUY Stockton Heath

Hi Nicola, Thank you so much for a great review. We are happy to hear you are happy with your hair. Your kind words will be passed on. I see you've marked us down on value, Do you have a loyalty card?Every time you come in you gain points which you can redeem on products & services? Next time you're in, be sure to ask reception. Thank you again, The team @TONI&GUY Stockton Heath

Pleasant and relaxing visit

Bluebelle
10th Feb 2017
3.5

I had my usual colour by my usual technician and was happy with the results. Prompt service and relaxing environment. A junior stylist blow dried my hair. They didn't have the hairdryer on a hot enough setting therefor my hair needed straightening with hair straighteners which delayed me somewhat. A bit pricy compared to other T&G salons and I wasn't given a receipt with a price breakdown so I couldn't check what I had exactly been charged for.

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Response from TONI&GUY Stockton Heath

Morning Bluebell

Thank you for your review, I have now looked into your concerns
The Apprentice blowdry you received is free of charge , there is an option to have a paid professional blowdry if this is what you require.
The apprentice blowdrys are free with a colour service as of course they have less experience than a qualified stylist.
I have looked at 4 of our closest TONI&GUY salons are we sit at the lowest price level.
From £2 to £15 less expensive .

We also compare our price to local salons to make sure we are at a good price point.
We have kept our prices with no increase for 4 years, even tho our suppliers and Wages have changed.
You should of received a receipt with your service , apologies for this I can email you one if you still require one pls email
[email protected] and we can provide this

Are you part of are rewards cards? Where you received points each visit and exclusive offers?
Ask our reception team on your next visit and we will set this up for you