TONI&GUY Stockton Heath

4c London Rd , Victoria square, Stockton Heath, Cheshire, WA4 6LG

About us

TONI&GUY Stockton Heath opened in the town in 2004.

We are committed to providing the ultimate salon experience, paying great attention to customer service. Our talented team of stylists and technicians are on hand to give you expert advice on the latest trends and services.

Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

Members of our Colour team hold the prestigious L’Oreal Colour Degree- their knowledge and expertise are on hand to advise you on the latest colours and techniques.

We offer many additional services including Bridal and Occasion hair, the NanoKeratin Smoothing blow-dry and Raccoon Hair extensions. Our wide range of haircare products include label.m, Kerastase, GHD, Moroccan Oil, L’Oreal, Tangle Teezer to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.

TONI&GUY Stockton Heath are so proud to have been awarded Perfect Salon Status for 2015/16!

TONI&GUY Stockton Heath Win Perfect Salon Status 2014

TONI&GUY Stockton Heath Win Perfect Salon Status 2013

STRENGTH IN STYLE
Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.

Read more...

Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:00 - 18:00
Sunday 08:00 - 16:00

Reviews

4.86
2,553 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Highly skilled and friendly team who care about what they do

Come for the abuse stay for the haircuts
9th Feb 2017
5.0

Claire has been putting silver highlights in my hair with her magical scissors (or I'm going grey) since she first took over the franchise. She leads a highly skilled and friendly team who care about what they do. You may be put off as an older client as at first glance it may feel a bit young and trendy but even older retired gentlemen, like me, are also made welcome and given a cup or very nice coffee.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Good mornin

What a great review! This one will go up in the staff room for sure

Thank you for always believing in us to be able to deliver
We hope to see you soon

Kind regards

Claire & all the team @ Toni&Guy stockton heath

It's always what you ask for which makes it great value!

Anonymous
5th Feb 2017
5.0

Been going here for about a year and had various styles, Katie has always listened, advised and got it spot on!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi, Thank you so much for taking your time to write a review. Katie will be pleased to hear your kind words, I will be sure to pass this on. We are glad you are happy with hair & we value your on going custom. Hope to see you again very soon. All the best, The Team @TONI&GUY Stockton Heath

Colour, cut & blow

Anonymous
5th Feb 2017
3.5

I am very happy with my colour, highlights & low lights & everyone is friendly however I never seem to walk away from the salon with the blow dry/ style I ask for. This is frustrating after 3 years as each time I can't wait to get home , wash my hair and blow dry it the way I like it, and still continue to ask for e.g. No curls , just soft tousled waves. There can be a sense of being rushed at this stage of the experience as the salon is often busy and short on space ,therefore it's just easier not listen to how the client actually wants their hair to be dried and at approx £ 40 for a cut & blow dry this is not value for money & leaves me feeling dissatisfied with the end result.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi, Thank you for taking your time to write a review. We endeavour to provide the best possible service & appreciate your review as it gives us a chance to improve. We very much value your on going loyalty and would love this opportunity to win you back. We would love to hear from you to discuss further... If you would be so kind to email us on - [email protected].
Thank you-

Amazing experience

Anonymous
5th Feb 2017
5.0

I really look forward to my haircut with the team at Stockton Heath as the experience is always five star.

I've been to other T&Gs but they have nothing on this branch, the team are so friendly, welcoming and ensure you enjoy your experience.

Amy is my stylist and I cannot recommend her more - book an appointment you will have no regrets. I

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Thank you so much for the 5* star review. We are thrilled to hear you are happy with your hair. You kind words will be passed on to Amy. We hope to see you very soon. All the best- The Team @TONI&GUY Stockton Heath

Hair colour and cut

Anonymous
4th Feb 2017
4.5

Salon was crowded and was moved los of times. Staff were polite and offered tea and coffee and apologised but it was a lots of messing around. Colour and cut by Katie was excellent. Micheal who washed hair was so polite and did an excellent job - only person not to fill ears with water - well done - thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi thank you for taking the time out to write this review. We strive for excellent service in our salon, so we are really glad you are happy with your hair by Katie, and Michael is one of our Saturday assistants, they will both be so pleased with your comments. Thank you. We do apologise for the moving around a lot, and we thank you for your custom. Saturday is our busiest day of the week, and the salon can get a little crowded, we do try our very best to keep everyone happy. Lilley TONI&GUY Stockton Heath

Amazing new hair style

Fey shaw
3rd Feb 2017
5.0

I would like to say hoa amazing my new hair style and how amazing my hair stylist Chloe was. She did a great job as my hair is thick and was very long.

Will let all my friends know.

Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi Fey, thank you so much for your comments, I will be sure to pass these onto Chloe. 5* wow, amazing! We hope your are loving your new hair, and we will see you soon. All the best, Lilley TONI&GUY Stockton Heath

Hair appointment

Anonymous
3rd Feb 2017
5.0

Always treated well,staff very attentive and friendly.Professional advice given about hair if asked for.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

5* wow thank you so much for this great review! Here at TONI&GUY we strive to make sure our clients have the most enjoyable time possible whilst in the hair salon. We are glad we could give you this service. We hope to see you soon, all the best, Lilley TONI&GUY Stockton Heath

Hair Appointment feedback

Anonymous
3rd Feb 2017
5.0

Just wanted you to know that I have my hair cut and colour regularly with Katie- she is an absolute credit to your salon. Always professional, keeps to her appointment times and chats away making the whole salon experience and enjoyable time .. I always look forward to my appointment.
Had my hair washed etc by Courtney today and she has lots of potential ...

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Wow thanks so much for this amazing 5* review!! We are glad you have enjoyed your experience in the TONI&GUY hair salon with us. Katie is a sensational member of our team and we are happy you think so too. I will be sure to pass on the lovely comments too her. Courtney is in fact one of our apprentices and striving towards finishing her NVQ so we are excited to see her progress. Thank you for your very kind words, all the best, Lilley TONI&GUY Stockton Heath

Great colour

Tracy Williams
2nd Feb 2017
4.5

Had my half head of highlights today with Nick/Sam, can't remember his name! But he was really friendly, professional and confident in his colouring technique, he put me at ease and made me feel relaxed about my blond high lights. I chose to have the smart bonding and again he was very informative and knowledgeable about the product. Finished off with the best blow dry I have had at that toni and guy to date, really pleased and cane away with that salon finish feeling.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi Tracy! Thank you so much for the great feedback. Nick is so lovely we are so glad to have him on our team! (Nick is his real name, but if you do call him Sam we'll know who you mean) At TONI&GUY we pride ourselves on our knowledge about the products we use on our clients hair so we are happy the service you received was to an excellent standard. Have you heard about our loyalty cards? You gain points which can be used to buy products or money off services in the salon! Ask at reception next time you are in. All the best, Lilley TONI&GUY Stockton Heath

Sarah Williams
1st Feb 2017
5.0

Love this salon so much...all the staff are welcoming, courteous and enthusiastic. Liz looks after my hair. it always looks and feels amazing after she has worked her magic. The fabulous assistants make the hair wash almost a spa like experience. Always a relaxing few hours.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Wow thank you so much Sarah for the awesome 5* review!! We are so glad that you enjoyed the all round amazing TONI&GUY experience. Hope you are loving your new hair. I will be sure to let Liz know your comments. All the best, Lilley TONI&GUY Stockton Heath

Cut and blow dry

Anonymous
1st Feb 2017
5.0

Brilliant as usual

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Thank you so much for the great 5* review! Were glad you have enjoyed your hair experience with us all here. I will pass on your comments to the rest of the team. All the best, Lilley TONI&GUY Stockton Heath

Fab as always

Anonymous
1st Feb 2017
5.0

Great blowdry from the lovely Kye

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi thank you so much for the amazing 5* review! Our head apprentice Kai will be so thrilled with your comments. We are so glad you loved your hair. All the best, Lilley TONI&GUY Stockton Heath

Hair appointment

Anonymous
1st Feb 2017
5.0

Best place for me at the moment to get a fab colour and cut, thanks to Sam!????

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Thank you so much for this great review! We are so happy that Sam/Nik (same person by the way haha) has done such a great job on your hair! He is our Wella colour specialist so we wouldn't expect anything less :) Have you heard about our rewards cards? You gain points by being a loyal customer of ours, which you can then use as money on products or services. Ask at reception next time you're in. All the best, Lilley TONI&GUY Stockton Heath

Haircut

Anonymous
29th Jan 2017
4.5

Jo was fantastic in taking the time to discuss what I wanted and I ended up with a fab cut. Amy provided excellent colour consultation too!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi Marci, Thanks so much for the great review. We hope you enjoyed your experience here with us at TONI&GUY and are loving your new hair cut! I will pass on your lovely comments to Jo and Amy. We hope to see you in soon for your colour :) All the best, Lilley TONI&GUY Stockton Heah

Nice haircut

James Callan
28th Jan 2017
4.5

That was the reaction from friends after my recent visit to T & G this weekend

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi James, thanks so much for the lovely review and we are so glad everyone loves the new hair cut! Have you heard about our rewards cards? You gain points every time you visit us in the salon, and they then turn into money which you can spend with us! Ask at reception next time you're in! All the best, Lilley TONI&GUY Stockton Heath

Best Salon

Gina Russell
28th Jan 2017
5.0

Love getting my hair done at this salon! Claire and the team go over and above to make you feel comfortable and happy each time you visit and no request is too little or too difficult!!No matter if I've had a bad day or not I always come out Feeling fantastic!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi Gina, we are so glad you are always happy with your hair. Such an amazing review, we hope to see you again very soon & hope you're well. All the best, The Team @ TONI&GUY Stockton Heath

Best Salon

Gina Russell
28th Jan 2017
5.0

Love getting my hair done at this salon! Claire and the team go over and above to make you feel comfortable and happy each time you visit and no request is too little or too difficult!!No matter if I've had a bad day or not I always come out Feeling fantastic!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi Gina, we are so glad you are always happy with your hair. Such an amazing review, we hope to see you again very soon & hope you're well. All the best, The Team @ TONI&GUY Stockton Heath

Best Salon

Gina Russell
28th Jan 2017
5.0

Love getting my hair done at this salon! Claire and the team go over and above to make you feel comfortable and happy each time you visit and no request is too little or too difficult!!No matter if I've had a bad day or not I always come out Feeling fantastic!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi Gina, we are so glad you are always happy with your hair. Such an amazing review, we hope to see you again very soon & hope you're well. All the best, The Team @ TONI&GUY Stockton Heath

Best Salon

Gina Russell
28th Jan 2017
5.0

Love getting my hair done at this salon! Claire and the team go over and above to make you feel comfortable and happy each time you visit and no request is too little or too difficult!!No matter if I've had a bad day or not I always come out Feeling fantastic!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi Gina, we are so glad you are always happy with your hair. Such an amazing review, we hope to see you again very soon & hope you're well. All the best, The Team @ TONI&GUY Stockton Heath

Best Salon

Gina Russell
28th Jan 2017
5.0

Love getting my hair done at this salon! Claire and the team go over and above to make you feel comfortable and happy each time you visit and no request is too little or too difficult!!No matter if I've had a bad day or not I always come out Feeling fantastic!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi Gina, we are so glad you are always happy with your hair. Such an amazing review, we hope to see you again very soon & hope you're well. All the best, The Team @ TONI&GUY Stockton Heath

Best Salon

Gina Russell
28th Jan 2017
5.0

Love getting my hair done at this salon! Claire and the team go over and above to make you feel comfortable and happy each time you visit and no request is too little or too difficult!!No matter if I've had a bad day or not I always come out Feeling fantastic!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi Gina, we are so glad you are always happy with your hair. Such an amazing review, we hope to see you again very soon & hope you're well. All the best, The Team @ TONI&GUY Stockton Heath

Best Salon

Gina Russell
28th Jan 2017
5.0

Love getting my hair done at this salon! Claire and the team go over and above to make you feel comfortable and happy each time you visit and no request is too little or too difficult!!No matter if I've had a bad day or not I always come out Feeling fantastic!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi Gina, we are so glad you are always happy with your hair. Such an amazing review, we hope to see you again very soon & hope you're well. All the best, The Team @ TONI&GUY Stockton Heath

Best Salon

Gina Russell
28th Jan 2017
5.0

Love getting my hair done at this salon! Claire and the team go over and above to make you feel comfortable and happy each time you visit and no request is too little or too difficult!!No matter if I've had a bad day or not I always come out Feeling fantastic!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi Gina, we are so glad you are always happy with your hair. Such an amazing review, we hope to see you again very soon & hope you're well. All the best, The Team @ TONI&GUY Stockton Heath

Colour and cut

Anonymous
27th Jan 2017
5.0

Excellent visit - as usual

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi, thank you so much for the brilliant feedback. We are so glad you have enjoyed your visit with us, we hope your loving the new hair! Have you got one of our rewards cards? You can build up points which can then turn into money that you are able to use in the salon. Ask at reception next time you are in. All the best, Lilley TONI&GUY Stockton Heath

Too expensive

Andy Lloyd
27th Jan 2017
3.5

Hi.
Although I have no complaints at all about James, he always does a very good cut and is always pleasant to talk to, I was surprised today to be charged £37 for a men's hair cut!!! It's just got too expensive now (£444 a year!) so unfortunately I cannot afford to return, after using T&G for 2 years, which is a shame.
Many thanks and good luck.
Regards
Andy Lloyd

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi Andy

Thank you for your review , I can note I can see you have been a client since 2014 and thank you for your loyalty
You have been paying £35 for your most recent cuts.
In Dec 2016 we gave notice that our prices would increase by £2 a service in 2017,
We have not had a price increase in over 4 years (although all our overheads & suppliers have increased every year)
These prices also reflect surrounding business/prices and how many courses and James level of expertise
I have asked Lilley to give you a call to discuss this

Kind regards
Claire

Fantastic experience as always

Anonymous
26th Jan 2017
5.0

Lovely staff, nice cup of tea, fabulous head massage and a great haircut. What more can you ask for?

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Wow thanks for the great 5* review! We are so happy you enjoyed your experience with us in the hair salon, the head massages really are amazing aren't they?! Have you tried the hot chocolate, its even better! All the best, Lilley TONI&GUY Stockton Heath

Toni & Guy

Anonymous
26th Jan 2017
4.5

Liz excellent as usual!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi thank you so much for the great review. I will be sure to let Liz know of your kind comments. We're so glad you enjoyed your time in the hair salon. Have you heard of our rewards card? Every time you visit us, you get points which then turn into money to use in the salon on products or services. Ask at reception next time you're in. All the best, Lilley TONI&GUY Stockton Heath

Toni & Guy

Anonymous
26th Jan 2017
4.5

Liz excellent as usual!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi thank you so much for the great review. I will be sure to let Liz know of your kind comments. We're so glad you enjoyed your time in the hair salon. Have you heard of our rewards card? Every time you visit us, you get points which then turn into money to use in the salon on products or services. Ask at reception next time you're in. All the best, Lilley TONI&GUY Stockton Heath

Mary Higham

Anonymous
23rd Jan 2017
5.0

Very good

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Thank you so much Mary for the 5* review. Hope to see you soon in Salon. All the best, Amelia Connor - TONI&GUY Stockton Heath.

The best haircut ever!

Martine Jarman
21st Jan 2017
5.0

Thanks Katie for your advise on me getting a fringe today. Wish I had done this years ago.! You're a very talented hairdresser and can't recommend you highly enough!
Thanks ????

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Wow Martine 5* Thanks so much! You looked absolutely lovely with the new fringe. Our senior stylist Katie does have a brilliant eye for those kind of things! So glad you are happy with your hair! I will pass on the great comments to Katie. All the best, Lilley TONI&GUY Stockton Heath

Cut and blow with James in Stockton Heath

Anonymous
21st Jan 2017
5.0

Booked at short notice and very pleased with everything about the salon. Excellent cut and blow from James. All in all I was very happy

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Thanks for the great 5* review! We do try and fit everyone in as much as possible, so we are pleased we managed to squeeze you in. I will pass on the great comments to James. All the best, Lilley TONI&GUY Stockton Heath

Nick at Stocktonheath

Anonymous
20th Jan 2017
5.0

Fabulous personal service!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Wow what a great review! Nick is our Wella Colour Specialist and is great with hair, we are so glad you think so too!! I will pass on your comments to Nick, thanks again, Lilley TONI&GUY Stockton Heath

Thanks

Elaine
19th Jan 2017
5.0

Thankyou Liz and Kyle for looking after me and bringing the life back into my hair.

Always great to have a chat with you.

Elaine

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi Elaine, wow thanks for the amazing 5* review! We are so glad you enjoy your time here in the hair salon. I'll be sure to let Liz and Kai know of your kind comments. All the best, Lilley TONI&GUY Stockton Heath

Brilliant as usual

Dan
19th Jan 2017
5.0

Had an appointment with Liz who as always was great! Regularly had Liz cutting my hair for a while now and wouldn't change. She always manages to gets it right and her friendly and professional nature makes it easy to relax makes the appointment fly by an feel about 5 minutes! Couldn't recommend highly enough!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Thank you so much Dan for such an amazing review. Your kind words mean a lot & we are so pleased you are happy with your on going service. Your loyalty is much appreciated & your comments will be passed on to Liz. 5*s WOW- All the best, Reception & The hair team @ TONI&GUY Stockton Heath.

Fab cut and blow as always

Anonymous
18th Jan 2017
5.0

Visited the salon today for a Cut&Blow with Claire, excellent customer service, brilliant stylist and gorgeous salon. All the staff make you feel relaxed and at ease - overall 10/10. ????????????????

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Thanks for the amazing review! 5* WOW!! Were glad you have had a relaxing time in the salon. Have you tried one of our hair spa treatments? Now they are relaxing! Ask at reception next time you are in. All the best, Lilley TONI&GUY Stockton Heath

diane w

Diane Winrow
16th Jan 2017
5.0

It's an excellent salon. All the staff are professional & welcoming. Thanks to Amy for washing my hair *truly honoured* & to Claire for a fabulous haircut.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Well Diane
What can we say!
Great review! We absolutely love having you in salon making us laugh *very loudly

Glad your enjoying your "fabulous" hair!
See you in a few weeks for you next stockton heath fix!
5 stars all the way

Kindest regards

Reception and all the hair Team @ TONI&GUY Stockton Heath

Always a great experience

Anonymous
16th Jan 2017
5.0

I've been going here for over 7 years now and the customer service and overall quality of of the product is still excellent.
Very friendly staff and always happy and polite.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Thank you so much for your on going loyalty. We are thrilled to hear you are happy with the services you receive. We hope to see you again very soon. What an amazing 5* ! ... All the best - The team @TONI&GUY Stockton Heath.

Salon experience

Anonymous
14th Jan 2017
5.0

Excellent experience again. Colour and cut by Amy????

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Thank you for such a great review- Do you have one of our VIP rewards cards? each time you come you gain points which you can then redeem on products & services. Ask a member of reception next time you are in. Your kind words will be passed on to Amy. All the best, Amelia Connor TONI&GUY Stockton Heath.

Excellent

Anonymous
14th Jan 2017
5.0

Excellent

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Thank you for the great 5* review. We are so happy you have enjoyed your experience with us and are loving the new hair. All the best, Lilley TONI&GUY Stockton Heath

James does the best cut

Anonymous
13th Jan 2017
5.0

Great hair cut, great wash and massage

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Amazing, so please to hear you are happy with with hair cut & enjoy your relaxation time. Thank you for such a great review, your comments will be passed on to James. Best Wishes, Amelia Connor TONI&GUY Stockton Heath

Happy :)

Anonymous
12th Jan 2017
5.0

Love coming here every 6 weeks - great service, lovely people,and I look fabulous.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

What an amazing 5* review... Your loyalty means a lot to us. We are pleased you are happy with your on going service. Your comments will be passed on to the team. Thank You, Kind Regards, Amelia Connor, TONI&GUY Stockton Heath.

Highlights

Anonymous
11th Jan 2017
4.5

Very pleased with my hair appointment. Lovely staff and all very attentive.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Thank you so much for your review. I can see you have marked us down on Atmosphere, cleanliness & value. Do you have one of our VIP Loyalty cards? You receive points back from every visit which you can then redeem on products & services. Your feedback is appreciated & is important to us. This way we can strengthen our team & make sure you have the best possible experience at our salon. We aim to provide the highest form of service with the best training. We would love to hear from you if you have any ideas on ways we can improve?- [email protected] - Best Wishes, Amelia Connor TONI&GUY Stockton Heath

Perfect hair yet again

Anonymous
10th Jan 2017
5.0

I went to the salon on New Years Eve and came out with a beautiful style which lasted well after midnight. Sam did a fabulous job with the colour and James cut and styled my hair perfectly. My only regret was I didn't have more tip to give them , next time I will !

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

WOW- what an amazing 5* star review. We aim to provide the best possible service for our clients. We are so pleased to hear you where happy with your experience in the salon. This will definitely be passed on to Sam & James, we hope to see you again very soon. All the best, Amelia Connor, TONI&GUY Stockton Heath

Curly blow

Anonymous
8th Jan 2017
4.5

I am always made welcome and comfortable

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Good morning

We always appreciate our reviews , this is a way we can strengthen our team and give great service.
We notice you have lowered our score for value, are you part of our rewards where you get points back per appointment? These is available for all our VIP loyal clients :)

We are priced lower than some salons in Stockton Heath although all of our stylists and Technicians hold a level 4
To which no other local salon can say.
How can we add added value ? We are always eggar for ideas in how to make each visit a 5 * experience
If you can help me further I'd love to hear from you

[email protected]

Kindest regards

Claire

The Best

Anonymous
7th Jan 2017
5.0

Another fab experience at Toni & Guy with my hairdresser Liz! I have been coming for about 5 years now and would never want to go anywhere else! I love playing around with my hair and trying new colours and styles and Liz gets it perfect every time!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Morning

What a perfect review ! Thank you so much I will personally pass this to Liz
She will be buzzing from this "hair" review!

It's a pleasure doing our job when we have so many fabulous loyal clients & friends

Thanks again

Kind regards

Claire
Toni and Guy
Stockton Heath

Monthly visit to Toni and Guys

Anonymous
7th Jan 2017
5.0

Always a good experience.Amy is always attentive and the trainee who washed and blow dried my hair was very good,unfortunately I didn't get her name.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

What a lovely hair review !

So nice to hear great service provided by our apprentices too!

Will pass this on to Amy also :)

Thank you

Kind regards

Claire
Toni&Guy
Stockton Heath

Monthly visit to Toni and Guys

Anonymous
7th Jan 2017
5.0

Always a good experience.Amy is always attentive and the trainee who washed and blow dried my hair was very good,unfortunately I didn't get her name.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

What a lovely hair review !

So nice to hear great service provided by our apprentices too!

Will pass this on to Amy also :)

Thank you

Kind regards

Claire
Toni&Guy
Stockton Heath

Cut and blow dry

Anonymous
6th Jan 2017
5.0

Fabulous cut and amazing styling by James. Always leave the salon feeling a million dollars!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Hi thanks so much for the 5* review! I'll be sure to let James know your comments! Have you got one of our loyalty cards? You get money off services and products in the salon! Ask at reception next time you're in. All the best, Lilley TONI&GUY Stockton Heath

Cut and colour

Anonymous
3rd Jan 2017
5.0

Really good cut and colour , attentive staff

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Thank you so much for the 5* Review. All the best for the New Year, Amelia - TONI&GUY Stockton Heath

My regular.....

Anonymous
31st Dec 2016
5.0

Never been a fan of hair dressers. It's a male thing I imagine. But T&G make it a great experience. They are friendly and welcoming but at the same time efficient (not too much of the prolonged pointless small talk). Standard is very high and staff very professional and ok, it isn't the cheapest route to a hair cut, but I still think it is well worth the money. I keep going back and that is the biggest recommendation.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Stockton Heath

Thank you so much for your on going loyalty- Do you have one of our Loyalty Cards- Be sure to ask at reception next time you are in... Thanks for the great review also, All the best for the New Year- Amelia - TONI&GUY Stockton Heath