Terence Paul - Wilmslow

Had such a wonderful experience at the salon, my hair looks amazing and everyone there is so lovely!

A great colour and cut. Always come away looking and feeling fabulous.

Great

Debbie is always excellent never disappointed.

Happy as salwsys

Always the best experience at the salon with Debra

Again Caitlin worked wonders on what’s she got to work with.
Another enjoyable and entertaining visit. Role on another 5 weeks!

Love the colour as always - people always comment

So happy with how my hair turned out, perfect amount of blonde / lowlights / balayage thanks so much Ellie

Rachel’s always so lovely and warm, listens and genuinely wants to please and make her clients happy- thank you ?

Yet again amazing results always love coming to see Caitlin, friendly , quick, love her doing my hair thank you

Been going to Rachel since she worked at the old Hale Terence Paul salon 12 years ago. Always been happy with my cut and blow and customer service she provides.

Having been a customer on and off for 25 years the last three visits have been some what disappointing.
Issue 1. I bought very poor quality 'salt' hair which I contacted the salon within 5 weeks of them being applied. It is knotty at ends and looks scraggily. I have had hair for 2 years which looks better than this. It’s disappointing from a salon which I highly respected.
Issue 2. The attitude of my stylist.
During the consultation process for tape extensions, I had the feeling my stylist was trying to put me off buying the 'salt' hair but thought it was because it had to be ordered and may not arrive in time for my appointment. The 18" length and the covered tops made it attractive, so I pursued. I noticed it was thin when they are first applied but thought this was due to it being new and it would thicken with washing, but nothing changed. On my first re-apply I asked my stylist had they had complaints about this hair, and they said yes because it is thin. I asked had she tried to put me off the hair because of the quality and she nodded. At £75 (approx.) a pack it feels half the amount of hair than was in the previous rapture brand. I had asked the weight before purchase, but no one could answer me and said they don’t sell it by weight which I thought was odd. Within 4 weeks the scraggly ends were apparent and no matter how hard I tried the hair felt dry and 'knotted / tore' at the bottom. I mentioned to my stylist when I woke up it was knotty and she said just put it in a plait in bed. I’ve had hair extensions for over 20 years and never had to do that before. It just felt like I was being told to just accept I have bought bad hair, which I don't think it a great attitude given it was bought from the salon. On my last visit, my second top up, I said I really wasn’t happy with the hair, and it looks so unpolished at the ends, to which they responded. It looks fine and next time buy beauty works. When I have spent close to £300 on the hair to hear this, I feel is very disappointing.

Ruth is brilliant, so professional but friendly and relaxed too. I would 100% recommend her. I love my hair, colour and cut.

Absolutely love my colour, thank you!
Fantastic service as always by Caitlin, whom has been amazing over the last 3 years looking after my hair.
Staff are lovely, welcoming & friendly & the salon is exceptionally clean.
Would not go anywhere else!
Thanks Caitlin!

Fabulous as always

Would really recommend the salon. Ellie always does my hair so good and gives me the best blonde!! Everyone’s always so lovely.

Caitlin is a fantastic Senior Stylist and did a brilliant job with my highlights! Really pleased ?

Great thanks

Excellent as always have my hair done every 5weeks never disappointed thanks

Very happy with the result

Great cut and colour again from Ellie! She is absolutely fabulous!

Always a relaxing time for me when I go and have my hair cut/coloured. I trust Gemma advice when I have absolutely no idea about my hair. Thanks Gemma love my new hair style

Really happy as always! Lovely staff excellent experience

Rach is amazing- my hair looked great and I completely trust her to do what she wants with my cut and colour x

Great to have Gem again for another haircut and style. Love my new layers ?‍♀️ I’ve been going to Gem for about a year now and she always does a fantastic job of my haircut and colour every-time! Would absolutely recommend her! Lovely service and experience every-time I visit the salon ✨

I have been coming to have my hair cut now for 6+ months after changing my hair dresser to closer to home, to start Caitlin is a lovely person, very programs polioand lovely to talk too, great hair dresser and always gets the cut right, happy customer and I love the head massager

Brilliant! Made to feel welcome, great experience, thrilled with result. Many thanks

Brilliant service and haircut

The whole experience, from start to finish, with every member of staff, is nothing short of excellent, and a real pleasure!

Caitlin is just fantastic, always love getting my hair done at TP! Also big shout out to Megan and the girlies who wash my hair and do my extensions for me each time ?

Again cannot fault Caitlin love coming to see her she’s amazing at what she does ,.
I love my hair thank you see you soon x

Always friendly, very professional

As always Gemma , great cut and salon experience , all the staff are super friendly , great atmosphere .

Just another lovely couple of hours at TP. Staff always very friendly and helpful.

Great hair advice.

Definitely recommend.

Very friendly staff and make my hair look amazing
Thank you ?

Very friendly staff and make my look amazing
Thank you ?

Ax always,lovely visit and all staff very attentive.

Ruth is always lovely,helpful and very talented. My daughter and I use her

Happy with my hair

Consistently excellent

5*. Star as usual!

Brilliant job!

I’ve been seeing Megan since April and I’m so pleased with my hair every time I leave the salon. The colour is always exactly as I ask for and I’m always pleased with the cut and blow dry / styling. She’s also lovely to chat to and makes it a very enjoyable experience all around.

I started coming to the salon sept/Oct.

You can sometimes be apprehensive when going to a new salon and whether will get it right, well Caitlin got it right not only is she a lovely person she a great Hairdresser and has even steared me away from straightners

I been 3 times now and booked for Jan will Caitlin and wont be going anywhere else.

Merry Christmas to you all and all the best for 2023
Vicky Ashley

Really excellent cut. Great welcome and atmosphere. Fabulous cappuccino! I’m already booked in again for January.

My 2 daughters had their hair cut by Gemma. They are aged 4 and 6. Gemma was absolutely wonderful with them. She gave them the full salon experience and blow dried their hair exactly as they wanted. The girls were delighted and really enjoyed themselves and the hair cuts are perfect. Gemma really is so talented and her attention to detail is exquisite.

Absolutely love getting my hair done by Gem ✨ It’s my third time going to her and she does a great job every time. She really takes care and attention to detail with every cut and colour, couldn’t recommend her more!

I felt Megan listened then carried out what I had asked for.

Totally trust Ellie with my hair, she is fantastic!