Terence Paul - Wilmslow

33 Water lane, Wilmslow, Cheshire, SK9 5AR

About us

The Terence Paul Hairdressing team are an energetic, fashion-conscious, fun-loving group of people united in their vision of the future of hairdressing.

They work hard to ensure client satisfaction while offering the most innovative techniques in hairdressing.

Education has been paramount to the success of Terence Paul Hairdressing and has impacted on their philosophy throughout the company.

Terence Paul Hairdressing’s belief in the need to train their team to the highest possible standards lead to the opening of the Terence Paul Hairdressing Academy.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 10:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.87
406 verified reviews
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Filter by rating

Top class hair salon

Charlotte nixon
20th Mar 2022
Team Member: Rachel - Manager
5.0
Appointment verified by Shortcuts Software

Highly recommend this salon, atmosphere very chilled and friendly. All staff go above and beyond to make your visit nice and relaxed. Rachels knowledge of her trade is huge, I trust her to do what she thinks every time and walk out feeling amazing, oh and the head massages are brilliant too!

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Response from Terence Paul - Wilmslow

Hi Charlotte, thanks for taking the time to give us such a wonderful review. We're delighted to hear you're very happy with everything we do & we look forward to seeing you next time

Hair cut and blow 18/03/22

Heather Boyd
19th Mar 2022
Team Member: Debra - Director
5.0
Appointment verified by Shortcuts Software

Debbie has been doing my hair for many years and she , truly, is the best ! I would never go to anyone else . I was delighted with the end result , as always

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Stop

Eileen
19th Mar 2022
Team Member: Debra - Director
5.0
Appointment verified by Shortcuts Software

I always have a very satidfied visit.

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Service

Sharon
19th Mar 2022
Team Member: Ellie - Stylist
5.0
Appointment verified by Shortcuts Software

Kindly found me a late appointment- excellent result very professional.
I will definitely be back! X

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Response from Terence Paul - Wilmslow

Hi Sharon, thanks for giving Ellie such a great review & we look forward to seeing you next time!

Uninspired visit

Teriese Sharon lee
18th Mar 2022
2.5
Appointment verified by Shortcuts Software

Honestly really disappointed. I requested a colour of golden tones accompanied with caramels. Produced a picture of similar colour for clarity. However, it resulted in absolutely nothing like what I had asked for. Not even similar. It was a dull, horrible brown all over. Additionally, I asked the stylist not to cut my long hair straight across at the bottom, I requested feathering it. Again my hair was cut straight across. The stylist just didn't listen to anything I asked her to do. Further, my daughter also went into the salon few weeks ago booked in with *****. My daughter didn't get what she requested either. She hated her hair and stated she wasn't going back again. Either ***** doesn't understand the clients requests or she doesn't care what the clients want, thus just does her own thing. Resulting in furious clients. I've been to the salon before and have always received excellent care/results. On this occasion I paid £130 for an absolute disaster. NOT A HAPPY CLIENT

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Response from Terence Paul - Wilmslow

Hi Sharon, I am really sorry to hear that you are unhappy with your hair. Both you & your Daughter having previously coloured your own hair makes it really difficult to achieve an exact look. It is more a work in progress & is colour correction but I know **** was doing everything she could to help you. **** explained to me that because you had an extra toner on that you had said "don't worry about the cut" because you needed to get away & she didn't charge you for the haircut or the extra toner
**** did the best any Stylist could do & I did see the pic of your hair before she coloured it. I totally disagree with your comment that she doesn't understand what a Client wants or doesn't care, **** like all of our Team really care about our Clients which is the reason Emma called you yesterday.
I hope we can work on your hair to make you happy again & I know your Daughter is booked in a few weeks time but **** will call her to check she still wants to come
Kind regards, Stuart

Fantastic experience

Susan walley
17th Mar 2022
Team Member: Rachel - Manager
5.0
Appointment verified by Shortcuts Software

Wonderful friendly staff and my hair looks amazing loved my experience and would recommend to all

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Brilliant as always!

Paul
12th Mar 2022
Team Member: Rachel - Manager
5.0
Appointment verified by Shortcuts Software

Rachel has been cutting my hair for the last 12 years. Always brilliant, never a bad cut and I wouldn't want anyone else to cut my hair!

The rest of the team are friendly and welcoming. Highly recommended!

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Amazing!

Louise Yuill
5th Mar 2022
Team Member: Rachel - Manager
5.0
Appointment verified by Shortcuts Software

Rachel absolutely always knows just want to do and how to make me feel so much better than when I walked into the salon. She is an awesome stylist - I always recommend her!
She listens, she really cares and she absolutely delivers!

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Top top class

David Jones
4th Mar 2022
Team Member: Rachel - Manager
5.0
Appointment verified by Shortcuts Software

Service - warm and welcoming
Haircut - masterclass

Overall 10/10

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Cut & Colour

Anonymous
25th Feb 2022
4.5

Ellie did another brilliant cut and colour for me today. She really understands my hair and it’s a pleasure to come to the salon. Thanks Ellie

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My favourite salon

Niamh
20th Feb 2022
Team Member: Ruth - Stylist
5.0
Appointment verified by Shortcuts Software

A lovely experience as always. Ruth took great care of me, made me a delicious hot chocolate when she saw how cold I was after walking up in the rain and make me feel very pampered. Can't wait until my next appointment x

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Response from Terence Paul - Wilmslow

Hi Niamh, we always aim to please & hopefully the weather will have improved next time we see you! Thanks & see you then

Cut &Blow

Carole Higham
19th Feb 2022
Team Member: Debra - Director
5.0
Appointment verified by Shortcuts Software

Good

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Blown away

Mia
18th Feb 2022
Team Member: Rachel - Manager
5.0
Appointment verified by Shortcuts Software

Visiting Terrance Paul in Wilmslow is something I always look forward to. I’m always greeted by smiles, warm welcomes and feel taken care of. Service is everything and as a customer I feel that I’m listened to and that the team genuinely want to give me the best results possible and make me happy.

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Brilliant

Suzanne
18th Feb 2022
Team Member: Ellie - Stylist
5.0
Appointment verified by Shortcuts Software

Really happy! Returned to Terence Paul after a couple of years. Ellie did an amazing job. I wasn’t entirely sure what I wanted but she listened to me and gave me some great advice. I absolutely love my colour and cut. Thank you! Got my next appointment booked in. Will definitely recommend!

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Response from Terence Paul - Wilmslow

Hi Suzanne, we were delighted to welcome you back. Thanks for giving Ellie such a great review & we look forward to seeing you soon

Fabulous haircut

Shirley Woodall
18th Feb 2022
Team Member: Ruth - Stylist
5.0
Appointment verified by Shortcuts Software

Ruth did a fabulous job cutting and styling my hair, I can highly recommend her

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Consistently great

Hayley
12th Feb 2022
5.0
Appointment verified by Shortcuts Software

I’ve been both Gemma and Caitlin’s client in recent years and I’m always extremely happy with how they cut and style my hair.

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Miss

Sharon
12th Feb 2022
Team Member: Caitlin - Style Director
5.0
Appointment verified by Shortcuts Software

Iv been a client of Caitlin for some years and always a pleasure to see her & get my hair done by her , friendly and very quick , she always makes me feel good about myself thank you Caitlin

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Yet another great experience

Sam
8th Feb 2022
Team Member: Megan - Stylist
5.0
Appointment verified by Shortcuts Software

Megan was very helpful with lots of useful advice

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Love my hair!

Ellie
5th Feb 2022
Team Member: Caitlin - Style Director
5.0
Appointment verified by Shortcuts Software

Absolutely love my hair. Caitlin always does my hair exactly how I want it. Wouldn’t have anyone else colour/cut my hair. Thankyou so much

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Perfect every time

Lesley Ria Neal
4th Feb 2022
Team Member: Caitlin - Style Director
5.0
Appointment verified by Shortcuts Software

Absolutely perfect, I love visiting!

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A Stylist that listens

Stuart Kirkham
2nd Feb 2022
Team Member: Ellie - Stylist
5.0

Ellie cut & styled my hair today & did a fantastic job. I really felt she listened to what I wanted & I am really pleased with the result

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Top class

David Jones
28th Jan 2022
Team Member: Rachel - Manager
5.0

Front desk were warm and welcoming. Haircut was exceptional. Sea salt spray was a delight

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Gemma Stylist

Marnie
20th Jan 2022
4.0
Appointment verified by Shortcuts Software

Very friendly and pleased with the colour and cut

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Happy customer

Lynnette Roy
18th Jan 2022
Team Member: Caitlin - Style Director
5.0
Appointment verified by Shortcuts Software

Prompt efficient freindly all done in a lovely manner, as always

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5*

Rachael
15th Jan 2022
Team Member: Caitlin - Style Director
5.0
Appointment verified by Shortcuts Software

Amazing Hair as always and great customer experience. Thanks. 5*

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Lovely friendly atmosphere and perfect haircut!

Amanda Nowell
14th Jan 2022
Team Member: Debra - Director
5.0
Appointment verified by Shortcuts Software

It’s a very friendly salon and Debbie always cuts my hair perfectly, just as I want it.

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Great with Children

Rachael
12th Jan 2022
Team Member: Caitlin - Style Director
5.0
Appointment verified by Shortcuts Software

Caitlin is fantastic with my daughter. She always looks forward to coming and leaves feeling like she has been spoilt. Thanks. 5*

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Great cut, great service

Janice
8th Jan 2022
Team Member: Rachel - Manager
5.0
Appointment verified by Shortcuts Software

As usual, Rachel is a brilliant stylist - fantastic cut coupled with brilliant customer service. Thank you!

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Seevice

Sharon Greig
6th Jan 2022
Team Member: Rachel - Manager
4.5
Appointment verified by Shortcuts Software

Rachel - is the absolute best!
Lovely hair cut & blow

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Great

Sarah
31st Dec 2021
Team Member: Rachel - Manager
5.0

Rachel wonderful as always

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Amazing

Musarat
19th Dec 2021
Team Member: Rachel - Manager
5.0
Appointment verified by Shortcuts Software

My recent visit to Terrance Paul was amazing, Rachel so professional and talented.

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Hair cut

Anonymous
18th Dec 2021
Team Member: Debra - Director
5.0

As ever..Great experience...staff may change but friendly service never changes

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Terence Paul Wilmslow

Patti Fields
14th Dec 2021
Team Member: Caitlin - Style Director
4.0
Appointment verified by Shortcuts Software

Caitlin does my hair on a regular basis and I am always very pleased. I was not happy that someone was allowed by the receptionist to be seated in the salon without wearing a mask.

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Response from Terence Paul - Wilmslow

Hi Patti, thank you for your review & for your regular custom. I am sorry you felt uncomfortable that someone was not wearing a face mask when they were seated but we do have some Clients that are exempt from wearing one.
As you know we now don't need to wear a face mask but we explain to all of our Clients that if you prefer us to wear one we are very happy to do so
Thanks again, Stuart

Hair cut

Glynis Holliday-Smith
12th Dec 2021
Team Member: Rachel - Manager
5.0
Appointment verified by Shortcuts Software

Fabulous cut and always a pleasure to have Rachel total professional

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Great Christmassy chignon

Tina
11th Dec 2021
Team Member: Caitlin - Style Director
5.0
Appointment verified by Shortcuts Software

Very happy with my classy chignon

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Bamford

Catherine
10th Dec 2021
Team Member: Caitlin - Style Director
5.0
Appointment verified by Shortcuts Software

Caitlin is an excellent hairdresser and I am always pleased with my cut and colour. She is also very pleasant and engaging.

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Cut and blow

elizabeth newsham
9th Dec 2021
Team Member: Rachel - Manager
5.0
Appointment verified by Shortcuts Software

Rachel sets the highest professional standards and the salon is always inviting, comfortable and relaxed and everyone is so helpful. She is clearly respected by colleagues, customers and I have the utmost confidence in the lovely individual treatment, expertise and care she offers.
Thank you Rachel.

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Hair Cut

Carole Higham
8th Dec 2021
Team Member: Debra - Director
5.0
Appointment verified by Shortcuts Software

Always a good experience

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Amazing Emma

Jen Hayes
5th Dec 2021
4.0
Appointment verified by Shortcuts Software

Emma was wonderful. Really happy with my colour and cut.

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Response from Terence Paul - Wilmslow

Hi Jen, thanks for your responce & we have changed our systems & hope that you will notice on your next visit. Delighted you thought Emma was amazing

Cut and colour

Adele
4th Dec 2021
Team Member: Debra - Director
5.0
Appointment verified by Shortcuts Software

5 ⭐️ Fantastic, thank you!

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Great stylist but not happy with loose dog in the salon

Tina karabatsou
29th Nov 2021
Team Member: Caitlin - Style Director
4.0
Appointment verified by Shortcuts Software

Very happy with my stylist , very polite and delighted with result
However disappointed that dogs were let in the salon and not only a loose dog of a client was roaming in the salon despite politely explaining that I suffer with severe dog phobia

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Happy hair

victoria j rowe
27th Nov 2021
4.5
Appointment verified by Shortcuts Software

Update your site please. The stylist list is wrong.

Ellie is ace and a brilliant hairdresser.

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Thank you

Julie Dawn Potts
26th Nov 2021
Team Member: Debra - Director
4.0
Appointment verified by Shortcuts Software

Great service as always

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Excellent

Angie
26th Nov 2021
Team Member: Caitlin - Style Director
5.0
Appointment verified by Shortcuts Software

What a Wonder Woman Caitlin is .. fab colour and styling .. such a friendly manner and nature .. thanks and look forward to more visits in new year xx

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Excellent

Barrie Pownall
25th Nov 2021
5.0
Appointment verified by Shortcuts Software

Excellent customer service.
Gemma my Stylist listened to my requirements and cut my hair just as I wanted it.
All covid precautions adhered to.

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Amazing ❤️

Hannah Tierney
23rd Nov 2021
Team Member: Megan - Stylist
5.0
Appointment verified by Shortcuts Software

First time with Megan she did a lovely job really pleased with my colour and blow dry

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Hair review

Jena Elliott
22nd Nov 2021
Team Member: Debra - Director
5.0
Appointment verified by Shortcuts Software

As always walked out very pleased. Debbie does a brilliant job. I’ve been exceptionally satisfied for each of my appointments for quite a few years now.

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Always brilliant

Lorraine Beard
21st Nov 2021
Team Member: Caitlin - Style Director
5.0
Appointment verified by Shortcuts Software

Caitlin helped me with deciding how to lighten my hair and did a brilliant job with the first time I have had balayage. Had so many compliments and my hair feels lovely. Thanks you!

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Excellent service

Trish Callinan
12th Nov 2021
5.0
Appointment verified by Shortcuts Software

I think my stylist name was Gemma. She did lovely job on my hair. I went for a restyle and she was very encouraging and supportive and did a great job of creating the style I wanted and advising sutle changes to make the result perfect.

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Loved it

Anonymous
12th Nov 2021
4.5

Gemma did my hair. Great job. Love it and she’s lovely too

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