The Granite Spa is a new Beauty Spa & Sanctuary opening early 2021. We welcome all clients to embark on this amazing journey with our team of Beauty & Spa Therapists. Our vision is to provide a safe & confidence bosting sanctuary for all to enjoy...
The Granite Spa is a new Beauty Spa & Sanctuary opening early 2021. We welcome all clients to embark on this amazing journey with our team of Beauty & Spa Therapists. Our vision is to provide a safe & confidence bosting sanctuary for all to enjoy...
Read more...First time having a candle massage and it was amazing
Lovely place
All staff friendly and welcoming
Pedicure - chairs equipped to give massage while feet get pampered ?
Really enjoyed the care and attention to client.
So clean, very important to me.
Very relaxing , good conversation., very professional.
Def a nice treat.
I am an absolute wimp when it comes to waxing! In my head I had cancelled yesterday’s appointment more than once! I’m so glad I put my brave pants on! Jaymie is amazing as always, made me feel comfortable, laughed with me, and generally distracted me! Nails also perfect as always!!
Very professional, excellent massage, would highly recommend.
We booked to use the hot tub room and it didn’t disappointed the staff were lovely so lovely, the spa room was fantastic using the hot tub, sauna and rainforest French showers! Would deff go back. They were very well organised following covid guidelines
Thanks for a first class reflexology treatment Alex! I will be back soon.
This place feels like it belongs to a posh hotel..it is so well done out.
Before my treatments began I spent time in hot tub along with time in sauna.
Alex my therapist was great, she certainly had me very relaxed with treatments of Indian head massage and hopi ear along with back, head and neck, and to finish off ... a pedicure..
This place is a must, so easy to get to, along with ample parking.
I will definitely be back.
The best pedicure I have had so relaxing and lovely therapist Kristi, will definitely return.
Back from yet another fantastic visit. Perfectly polished nails and lushes lashes once again ?
Beautiful atmosphere, highly professional & wonderful attention to detail, as always!
Highly recommend - the whole team are amazing!
I thought the reflexology should be been much stronger especially on the pressure points but it wasn't so and the treatment time was a less than what was advertised as well. Was a little disappointed as it felt more like a foot massage than a proper reflexology
Hi Simone, we are saddened to read of your feedback online. I would like to assure you that Alex is highly qualified in Reflexology and has only ever received excellent reviews previously. This is also well known for being a very relaxing treatment and the results can still be achieved without the need for too firm pressure. If you would like to discuss further, please contact us directly.
Fab gel polish as usual from Jaymie. Lovely relaxing experience with a great therapist and in a smart new salon
Lovely, friendly staff. Very attractive place, easy and comfortable atmosphere.
Loved it. Great setting and atmosphere. Iiona is a wizard, best massage I've had in a long time.
Facial amazing...and wee massage perfect....nice prompt reception call to get booked up very polite....and welcoming xxx
Had a fantastic gel manicure and catch up with the lovely Alex. Got a tour of the spa - WOW! Cannot wait to book up more treatments and book pamper packages with friends.
Beautiful salon, staff are all lovely and welcoming. My therapist today was Kristi who made me feel at ease throughout my treatment - very high standards of cleanliness and professionalism, reasonably priced treatments.
Always a great service with friendly staff :)
Soooo looked forward to pedicure and manicure after so long and Jaymie didn’t disappoint soooo relaxing and rejuvenating so nice to see Chrissy, as always so welcoming it’s great to b back????
I have thought about writing this for the past 24 hours as I am not one to complain about anything however I think it’s necessary for you to hear that my experience within the spa was not great, the reason for my visit was that I have had an incredibly difficult and stressful year (like everyone), I was welcomed by the lady (never introduced by name) and was made to feel very welcome and the energy was good, Unfortunately my treatment was not. the treatment it’s self said (deep tissue) was included the therapist never used her arms once and the pressure was definitely not what I needed, the oil applied was awful it felt like the therapist was dry massaging my back and it actually started to feel like friction on my skin, the massage style was so quick and aggressive that it actually made me feel worse than I did when I arrived. I have physically never thought thank god when someone finishes a back massage. The therapist then moved onto the back of my legs and if she has asked any questions before the treatment she would have known I suffer from sciatica and it’s very painful for my sciatic nerve to be massaged, this was very painful and I did say at one point that it was sore however the pressure was not changed and I just has to grit my teeth, arms and chest was the only part of the treatment I enjoyed. I use lots of spas it’s my favourite thing to do for myself however even when I have a basic treatment I still always leave a gratuity for the therapist, I have never not left somthing and felt horrible doing so however what I thought was going be a relaxing hour turned out to be the complete opposite. can I please say that the girl was absolutely lovely, personality was great however the treatment was not.
I hope to hear back from you,
Chloe.
Hi Chloe, following our discussion to try and rectify your experience and also offering you a courtesy voucher to return for a Full Body Massage with another Therapist. We have since learned that you are in fact the Spa Manager at The Marcliffe Spa in Aberdeen... we feel this has been a deliberate opportunity to post unnecessary negative feedback and catch out our Therapist. As a sufferer of Sciatica you are also equally responsible for notifying your Therapist of any issues/ailments to avoid any discomfort during your treatment. Blaming your Therapist for not 'asking' is pretty irresponsible on your behalf, especially working in this industry. Kristi has received fantastic reviews previously, particularly for massage so I would encourage any new clients to disregard this review as a simple bitter taste review by a local competitor...
Enjoyed our Pink Clay pedicure it was heaven. A real treat for the feet. Staff attentive at all times a fabulous experience
Had an amazing Hot Stone massage this afternoon. All my stress of the day just melted away.
So my mum and myself had the most amazing spa morning , the girls were lovely and the massage was just out of this world , I feel so relaxed and we will defiantly be going back highly recommend
My feet are in heaven. Thank you Alex
Fabulous experience with this new spa treatment. From the massaging chair to the finishing touches of my gel toenails - just wonderful. The spa treatment and products was the luxurious pampering I needed this weekend!! Look forward to having this treat again!
Absolutely amazing massage - therapist was friendly, knowledgeable and attentive. 10/10
It was my second facial in Granite City Spa and 3rd treatment over all and I have to say it’s 5* treatments every time. Staff are very friendly and highly qualified. My skin feels firmer and glow. I can only recommend.
Very relaxing appointment
Fabulous and professional service. Excellent selection of colours and Alex is very talented. I am very happy with my nails.
Booked a pedicure and had such a lovely time. Kristi is so lovely chatty and helpful.. lovely relaxing chair, hot coffee and pretty feet. Thanks Granite Spa it was great x
So relaxing
Professional caring attitude from the staff.
Wonderful ambience
A wonderful relaxing environment. Caring, thoughtful staff..Treatment was brilliant. Will definitely be returning.
Another fantastic treatment from Ilona. She brightens my day!
Great full body massage, relaxing and just what my aching muscles needed after munro climbing. Relaxing room, music and just the right pressure.
I love my treatments with Jaymie, can’t beat a giggle while waxing! 5 star treatment and always leave feeling amazing.
The spa feels very safe and follows Covid guidelines X
Lovely massage which left me feeling great. The girls were so welcoming & friendly. I’ll definitely be back!
Excellent message and excellent therapist
Great to be back enjoying treatments.
Has a fantastic full body massage which I feel like a brand new person. Looking forward to my facial. Thanks Jaymie x
Had a lovely manicure/pedicure, comfy seating, relaxing ambiance and very professionally done.
Having been a customer of Beauty at the Barn previously this was my first visit to the Granite Spa and it didn't disappoint. The hot stones massage by Jaymie was excellent as always. The spa itself is stunning a 5 star experience in a 5 star environment. Looking forward to my next treatment
Great service, lovely staff and relaxed atmosphere
I had a very relaxing and enjoyable massage thanks Kristi.
Honestly just the best! I love a nail apt with Jaymie, brows waxed too, it’s just like catching up with an old pal! Loved my wee guided tour and can’t wait for a massage! 10/10! Amazing!
Very relaxing, excellent pedicure
First visit to Granite Spa and will certainly be back. Got lovely tour of what is all on offer
My first time at the Granite Sp and I was very impressed the salon is amazing staff lovely and my treatment was the best I’ve ever had, would highly recommend a visit here and I can’t wait to go back for my next treatment with Kristi . 5 star treatment . Xx
After a very long wait, they’re back! Had the privilege of getting gel nails today from the lovely Jaymie. As usual she made a fantastic job. Lovely conversation and I felt really relaxed. Great to see Alex and Christine and meet some of the other girls. Can’t wait for my next visit x
Super happy with my eyebrow wax as always. Love the new spa - very impressive. Looking forward to booking in for more treatments x
Delighted to be back. Beautiful space, incred Service
The Granite Spa is a new Beauty Spa & Sanctuary opening early 2021. We welcome all clients to embark on this amazing journey with our team of Beauty & Spa Therapists. Our vision is to provide a safe & confidence bosting sanctuary for all to enjoy...