Medusa Broughton Street Edinburgh, City of Edinburgh

Dear Sharon,

We are sorry to hear about your recent experience at our salon. As a team, we always strive to provide excellent service to our valued clients, and we apologize for any inconvenience you may have experienced.

We understand your disappointment with not being able to see your regular stylist, and we apologize for any confusion with scheduling. We do our best to accommodate our clients when situations beyond our control arise, and we apologise if this was not communicated clearly to you. We value your loyalty as a client for the past four years and we assure you that we are doing our best to ensure that your next visit is a pleasant one.

We appreciate your understanding and hope to see you soon. Thank you for taking the time to share your feedback, it helps us to continually improve our services.

Warm regards,
The team at Medusa Broughton Street

Hi Fiona,

Thank you so much for leaving such a kind review about your experience at our salon. We are delighted to hear that you enjoyed our fabulous services and appreciated the convenience of our location near the tram stop.

At Medusa Broughton Street, we value punctuality and strive to always provide our clients with a timely and seamless experience. We are also glad that our reminder texts have been helpful for you.

Thank you again for your positive feedback, it means a lot to us. We look forward to welcoming you back to our salon in the future.

Warm regards,
The Medusa Broughton Street Team

Dear Ian,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a very good cut and a relaxing head massage during your visit to our salon. We pride ourselves on delivering top-notch services to our clients and we are glad to know that we have met your expectations once again.

We look forward to welcoming you back and providing you with another exceptional experience at our salon. If there is anything else we can do to enhance your visit, please do not hesitate to let us know.

Best wishes,
The Team at Medusa Broughton Street

Hi Lynne,

Thank you so much for taking the time to leave us a lovely review! We are thrilled that you had another great experience at our salon and that we were able to take into consideration your hair's unique characteristics. We always love having interesting conversations and sharing some laughs with our clients.

We appreciate your continued support and look forward to seeing you again soon!

Warmly,
The Team at Medusa Broughton Street

Dear Alexandra,

Thank you so much for taking the time to leave us a review. We are thrilled to hear about your positive experience at our salon! We pride ourselves on our friendly and efficient staff, and we are delighted that Craig was able to provide you with professional and knowledgeable recommendations for your first color appointment. We are happy that you were pleased with the end result of your vibrant yet natural look.

Our team at Medusa Broughton Street always strives to give our clients the best experience possible, so it is wonderful to know that you enjoyed your visit.

We look forward to welcoming you back to our salon in the future.

Best,
The Medusa Broughton Street team

Dear Mrs Liz,

Thank you so much for leaving such a wonderful review for our salon. We are thrilled to know that you were pleased with your recent visit and that you loved your colour and cut. We strive to provide the best services to all our clients and we're glad we were able to meet your expectations.

We look forward to welcoming you back to our salon and making your next visit just as fantastic. Thank you again for your kind words and for choosing our salon for your hair needs.

Best regards,
The Medusa Broughton Street team

Hi Edna, thanks for taking the time to leave us a review. We're so glad to hear that you've been trusting Craig with your hair for years. We always aim to make our clients feel comfortable and have full confidence in our stylists. We appreciate your loyalty and are happy to hear that you let Craig do his thing! Thank you for choosing our salon and we look forward to seeing you again soon. Best, the team at Medusa Broughton Street.

Dear Mrs Rochelle,

Thank you so much for taking the time to leave us a lovely review! We are thrilled to hear that you had the best makeover ever with Craig. We pride ourselves on providing top-notch services and it means a lot to us.

It's great to know that you trusted Craig's expertise and ended up loving your new color and cut. We love seeing our clients leave feeling happy and confident with their new look.

Thank you again for choosing us and we look forward to seeing you again soon!

Best wishes,
The team at Medusa Broughton Street

Hi Chris!

We are so glad to hear that you had a great experience at our salon. We understand how challenging it can be to find someone who can confidently cut your hair as you age, and we are happy to have met your expectations.

We always strive to provide the best service possible, and your kind words serve as motivation for us to keep doing so. Thank you for choosing our salon for your hair needs, and we look forward to seeing you again soon.

Best regards,

The team at Medusa Broughton Street

Hi Joyce,

Thank you so much for your lovely review! We're thrilled to hear that Craig was able to listen to your concerns and give you the perfect cut and color. We always strive to make sure our clients leave feeling happy and satisfied with their results.

Thank you again for choosing us and we hope to see you soon!

Best,
The Medusa Broughton Street Team

Dear Amanda,

Thank you for taking the time to leave such a lovely review about your visit to our salon. We are so glad to hear that you were able to reconnect with Craig after all these years and that your experience was nothing short of delightful! Our team at Medusa Broughton Street truly strives to provide the best services for our clients, and it brings us joy to hear that Craig was able to meet your expectations.

We appreciate your continued support and we hope to see you back at our salon soon.

Best,
The Team at Medusa Broughton Street

Hi Christine,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you love your new shorter style and that you found our salon comfortable. Our team takes great pride in providing a welcoming and relaxing environment for all of our clients.

We also agree that Craig is fantastic and we will be sure to pass along your kind words to him. Thank you for mentioning our coffee as well - we believe it's important to have a good cup of coffee while getting pampered!

We hope to see you again soon and help you maintain your new look. Thank you again for choosing our salon.

Warmly,
The Medusa Broughton Street team

Hi Edna,

Thanks for taking the time to leave us a review! We're thrilled to hear that you loved the change Craig gave you at our salon. We pride ourselves on providing excellent hair transformations, so it's great to know that we've succeeded in giving you the change you were looking for.

We hope you continue to enjoy your new look and we look forward to welcoming you back to Medusa Broughton Street in the future.

Best,
The Medusa Broughton Street Team

Hi S.M., thank you for sharing your experience at our salon. We are thrilled to hear that Craig did an amazing job with your curly hair. We pride ourselves on our stylists' expertise and we are glad that it was reflected in your visit. We appreciate your recommendation and we look forward to seeing you again soon at our salon. Warmly, The Team at Medusa Broughton Street

Hi Wendy Gillespie,

Thank you so much for taking the time to leave us a lovely review. We are over the moon to hear that you are always delighted with your color when you visit us at Medusa Broughton Street. That is exactly what we strive for!

We can't wait to see you again soon and continue providing you with exceptional service and fantastic results. Your satisfaction means the world to our team at Medusa Broughton Street.

Take care and see you soon!

Warmly,
The Team at Medusa Broughton Street

Hi Elizabeth,

Thank you so much for taking the time to share your experience at our salon with us. We are thrilled to hear that Ellie has been consistently providing you with amazing haircuts and colors. We pride ourselves on our team's professionalism and we are glad to know that their friendliness has made your visit even more enjoyable.

We are also happy to know that our pricing has met your expectations and that you have received excellent service during your visits. We appreciate your kind words and we look forward to welcoming you back for your next appointment.

Thank you for choosing our salon and we hope to see you soon.

Best,
The team at Medusa Broughton Street

Dear valued customer,

Thank you so much for taking the time to leave such a positive review about your recent visit to our salon. We are thrilled to hear that Lauryn provided you with an amazing experience and that you were pleased with the final result of your cut.

At Medusa Broughton Street, we strive to ensure that all of our clients leave feeling satisfied and beautiful. Your recommendation means a lot to us and we truly appreciate your support.

We look forward to welcoming you back to our salon in the future.

Best regards,
The team at Medusa Broughton Street

Hi Cathy,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you loved your hair cut at our salon!

Our team at Medusa Broughton Street is dedicated to providing our clients with exceptional service and we are happy to know that we achieved that with you.

We hope to see you again soon and continue to exceed your expectations.

Take care,
The Medusa Broughton Street team

Hi Rhianna,

Thank you for leaving such a lovely review of our salon! We're so glad to hear that Ellie provided you with a professional and attentive experience from start to finish. Our team takes pride in making sure our clients feel heard and comfortable throughout the entire process.

We're thrilled that you love the end result of your hair and that you've received many compliments on it. That's always our goal - to have our clients leave our salon feeling confident and happy with their new look.

We would love to have you back at our salon whenever you're in need of a hair refresh. Our team is always here to make you feel pampered and beautiful.

Take care!
The Team at Medusa Broughton Street

Hi Sharon,
Thank you so much for your amazing review! We're thrilled to hear that you had yet another great experience at our salon, and that Andrew gave you a fabulous hair style for your City Break. We're glad to have helped set off your holiday vibe! We'll be sure to pass along your compliments to Andrew - he'll be delighted to hear them.
Thank you for choosing us - have a great trip!
The team at Medusa Broughton Street

Hi Lorna, thank you for taking the time to leave us a review! We're so happy to hear that you had a great trim with us at Medusa Broughton Street. We always strive to provide exemplary cuts and are thrilled that we met your expectations. We can't wait to have you back in our salon soon!
Warm regards,
The Medusa Broughton Street team

Hi Shelia, thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with Andrew and that he listened to your needs and gave you the exact haircut you wanted. We pride ourselves on our stylists' ability to listen and create beautiful styles. We hope to see you again soon for another amazing haircut. Best regards, the Medusa Broughton Street team.

Hey,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that your experience with Craig at our salon was enjoyable and relaxing. We pride ourselves on providing our clients with excellent cutting skills to give them the best styles possible.

It's wonderful to know that you feel safe and confident in Craig's hands – we will be sure to pass along your kind words to him. Thank you for choosing our salon and we hope to see you again soon!

Warm regards,
The team at Medusa Broughton Street

Hi Christine! Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had another great cut from Craig and that you were delighted with the end result. Our team takes pride in providing our clients with top-notch services, and we're glad to see that reflected in your experience. We also love creating a relaxing atmosphere for our clients, so we're happy to hear that you enjoyed the salon's playlist. Any suggestions you have for playlists are appreciated.We look forward to seeing you again soon for your next appointment. Take care!
- The team at Medusa Broughton Street

Dear Mary,

Thank you so much for taking the time to leave such a kind review of your recent visit to our salon. We are thrilled to hear that you had a positive experience with our team and enjoyed your wash, haircut, and color. We strive to provide efficient and friendly service to all of our clients, so it means a lot to know that we met your expectations.

We are also glad to hear that you enjoyed the coffee and chat during your visit. We believe that a comfortable and welcoming atmosphere is just as important as the services we provide.

It was a pleasure having you at our salon and we look forward to seeing you again soon.

Warmly,
The team at Medusa Broughton Street

Dear valued customer,

Thank you so much for your kind review and recommendation! We are delighted to hear that you 100% trust Craig with your hair and have had a positive experience with our salon. Our team at Medusa Broughton Street takes pride in providing top-notch services and it's wonderful to know that you have been repeatedly thrilled with Craig's work😍. We appreciate your loyalty and look forward to seeing you again in the future.

Warm Regards,
The team at Medusa Broughton Street

Hey Shaz! Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Craig and are loving your curly hair! We love it too 😍
Our team is dedicated to providing top-notch, technical haircuts and we're happy to see it's paying off. And we can't forget about the highly moisturising colour - that's just the cherry on top! Thank you again for choosing our salon and for your kind words. Our team at Medusa Broughton Street is always here for all your hair needs. Take care! Team at Medusa Broughton Street

Hi Karen,

Thank you so much for your wonderful review! We are thrilled to hear that Donna has been able to help work with your busy schedule and provide you with exceptional service. Our team prides ourselves on creating a friendly and easy-going atmosphere, so we are glad to know that you have had a great experience with us. We are also happy to hear that your daughters are now also enjoying their visits to our salon.

We appreciate you taking the time to share your feedback and we look forward to seeing you and your family again soon at Medusa Broughton Street!

Warmly,
The Medusa Broughton Street Team

Dear Wendy,

Thank you so much for your review and for choosing our salon for your recent hair color. We are thrilled to hear that you are delighted with the result! Our team at Medusa Broughton Street always strives to provide excellent services and it means a lot to us that you are happy with your experience.

We hope to see you again soon and we are looking forward to giving you another wonderful salon experience. Thank you for your support and choosing us for your hair needs.

Best,
The team at Medusa Broughton Street.

Dear Christine,

Thank you so much for taking the time to review your experience at our salon. We are thrilled to hear that you love your new cut by Donna and that it is both stylish and low maintenance. We strive to provide our clients with the best possible experience and it's always wonderful to hear when we succeed.

We look forward to seeing you again soon, and don't hesitate to let us know if there's anything else we can do to keep you feeling your best.

Best,
The team at Medusa Broughton Street

Hi Derek,
Thank you so much for your fantastic review! We are thrilled to hear that you had another great experience at our salon. It's wonderful to have loyal clients like you who appreciate the quality of our services.
We are constantly working hard to provide our clients with the best haircuts and we are so happy to know that we have met your expectations once again. We can't wait to see you again at Medusa Broughton Street for your next haircut.
Take care,
The team at Medusa Broughton Street

Dear Mrs Liz,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great hair cut and colour at our salon, and that it's one of the best you've had in ages. We take pride in delivering high-quality services and ensuring customer satisfaction.

We are already looking forward to your next visit and we promise to provide you with the same level of excellence. Thank you for choosing our salon and for trusting us with your hair.

Best regards,

The team at Medusa Broughton Street

Hi Maureen, we're delighted to hear that you had such a positive experience with Andrew at our salon. It's always our goal to make our clients feel comfortable and at ease during their visits. We're even more thrilled that you're already making plans to come back in 2024! Thank you so much for your support and we look forward to seeing you again soon. Take care, The team at Medusa Broughton Street.

Hi Wendy, thank you so much for your lovely review! We are thrilled to hear that you were delighted with your colour at our salon. Our team takes great pride in providing top-notch services and we are glad to hear we met your expectations. We can't wait to see you again on your next visit! Take care, The team at Medusa Broughton Street.

Hi Pat! Thank you for taking the time to leave us a review. We're so glad to hear that you had a great cut from Craig and love your new style! We will be sure to pass along your kind words to him. It's always so nice to hear when our clients are happy with their experience at our salon. Any feedback on how we can improve is appreciated.We look forward to seeing you again for your next appointment. Take care!
Warmly, The team at Medusa Broughton Street

Hi Sharon,

Thank you for taking the time to leave such a lovely review of our salon. We're so happy to hear that Andrew has been able to help you achieve your desired hair growth while still maintaining a look that you're happy with. We always strive to provide excellent and personalized services to each of our clients, and it's great to hear that you've been a satisfied regular client for the past few years.

We look forward to seeing you again and helping you maintain your beautiful hair. Thank you again for choosing our salon.

Best,
The team at Medusa Broughton Street

Hi Leila Wallace,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a great experience with Roman and love your new cut. We strive to create a welcoming and positive atmosphere for all of our clients, and we are glad to hear that you felt comfortable during your visit.

We can't wait to see you again at Medusa Broughton Street and help you maintain your new look. If there is anything else we can do for you, please don't hesitate to let us know.

Sincerely,
The Team at Medusa Broughton Street

Hi Kirsty,

Thank you for taking the time to leave a review for our salon. We are thrilled to hear that you had a great change of hair cut with us at Medusa Broughton Street. Our team takes pride in providing the best hair services to our clients and we are happy to hear that your experience reflected that.

We hope to see you again soon at our salon. Thank you for choosing us and for your lovely review.

Best,
The Medusa Broughton Street team.

Dear Ms Donna,

Thank you so much for taking the time to share your lovely review! We are happy to hear that Craig provided you with a professional, experienced, and knowledgeable service during your cut and blow dry appointment. We strive to make all our clients feel relaxed and confident in their stylist choice, and we are thrilled to hear that you would highly recommend Craig to others. We truly appreciate your feedback and we look forward to seeing you again soon at Medusa Broughton Street.

Best,
The team at Medusa Broughton Street