Medusa Elm Row

Really happy with Emma doing my hair and have returned today for my second visit and Emma will now be my new hairdresser
Emma was really helpful again today and I am so pleased with the service from Medusa

Kat was brilliant. She really listened carefully and gave me the cut I wanted as well as some effective easy styling tips, which is great for someone who doesn't like me who doesn't have a clue!

Amy did a great job at correcting the colour from a different salon. She was really informative and helpful, will definitely come back!!!

Absolutely love my hair! On what was the coldest day of the year, the girls were doing everything they could to make everyone feel warm, atmosphere was really good and Mhairi was amazing as always, cannot recommend her and the salon enough!

The wonderful Kat is back and with even more expertise. Can’t recommend her highly enough

Amy is professional, capable and friendly. She listens and suggests a plan for my hair. And we both end up pleased. Ideal

Thank you, Mairi for doing my hair for a family wedding. Not only did you make my thin hair look very full but it lasted all day and beyond!
Thank you, Emma for making my daughter's French twist look so spectacular.
Our visit to your salon was a highlight in a very busy and exciting day, full of highlights!

Good location, experienced and friendly staff. A great place for some Me time.

Once again, excellent service. Always a warm welcome from all staff, and a brilliant haircut from Amy.

Amy is fantastic, really knowledgeable and spends the time making sure you’re comfortable with change. Today I went for a soft fringe and loved my colour and new style!

Always very helpful and advice is freely given very attentive too

Had my haircut exactly as I wished

I’ve been going to Charlie now for many years and he continues to do a fantastic job and always give great advice

Loved my pampering session and the outcome was perfect. Lots of nice compliments from family and friends.

Lovely cut/colour with Mhairi, she always takes the time to go through everything and listens to what I’m looking for. Very friendly and relaxed atmosphere and fantastic service. You won’t be disappointed in booking, she is amazing at what she does!

Charlie has been styling my hair for almost a year.
An exceptional talent with hair combined with emotional warmth and intelligence.
No matter what my mood entering the salon I leave with a smile and a spring in my step. Thank you Charlie!

My stylist Amy is amazing, always listens and gives me different options and recommends what is best for my hair, love my cut and colour, Always looks brilliant everytime Amy does my hair, highly recommend Amy and this Salon always get a warm welcome from all the staff and the atmosphere is great

Y second haircut with chris

Great cut and service

Fortunate to get a cancellation I had a warm reception from Amy. She guided me in my colour & cut with knowledge and experience. The result excellent. Thank you Amy.

Love coming to medusa, lovely friendly staff and Amy does a mean cut n blow dry.
Highly recommend the salon and staff.

Charlie and the Medusa team do a wonderful job - I always enjoy the quality service, and friendly conversations. I left yesterday feeling fresh and pampered!

Very nice cut with very freindly and kindly Lucy
Thanks a lot

I'm very sorry because I rarely leave negative reviews, but unfortunately now I have to. My visit was very unsuccessful. Even though the hairdresser was quite nice but not very talkative, unfortunately my haircut was crooked. I have layers that are crooked and look like stairs. The cut is terrible. I do not recommend them

As always, I am thoroughly impressed with the standard and customer service at this branch. The staff continually go above and beyond and you always feel welcome. Partnered with great advice and solutions to every situation, they truly are invaluable. Mhairi, again, as always, was phenomenal and is truly gifted in the profession.

Charlie's been my stylist for a while now, never been disappointed. The cut and colour have aways been brilliant.

Always a great visit to Charlie in Medusa Elm Row.

I’ve had longer relationships with some of my hairdressers than with some partners!
Hairdressers I have absolutely rated and had the privilege of cutting my unruly locks include Charlie Miller & Neil Barton.
Charlie at Medusa, Elm Row, is up there with them. An absolute breath of fresh air, very knowledgeable and talented. Charlie has a fantastic sense of style and is also down to earth with a warm personality and funny but kind sense of humour.
My partner of 30 years commented recently that my recent hair cut was the best ever!
As one of his more mature clients I am hoping he will ‘see me out’!
Thank you.

Charlie at Medusa exceeded all expectations.

Thanks Charlie. Great cut and sound advice as usual!

Charlie - amazing as always! Thank you x

amazing!!! best haircut i’ve ever had :)

Excellent all-round service from Lucy, as always.

I’ve been going to Mhairi for a few months now and love the transformation with my hair! Great banter and great service, can highly recommend! Everytime I leave it always makes me want to go out to show off my new hair!!

I am so happy to have found Charlie, he takes such great care and his attention to detail is outstanding. I was still receiving compliments on my hair days before I was due for a maintenance appointment. Thank you so much!

2nd visit @Elm Row Medusa. Amy is very warm and welcoming, offers a great service to suit my needs and makes me feel comfortable. She is very professional and makes me feel comfortable throughout my treatment, with overall great hair results meeting my expectations. Thank you Amy! Look forward to seeing you in May 😊 x

Amazing staff and service. High level of attention to details and customer service, from hanging your coat upon entrance to serving water and coffee/tea while serviced. Charlie is fantastic!

Excellent service as usual from Amy.

Very pleased as usual with Lucy's hairdressing.

I am very pleased with my experience at Medusa. The staff is very friendly. I highly recommend Charlie, very talented! He will listen to you and add his knowledge to create a splendid result. Very clean salon and good prices. Very grateful for salon that does student discount.

Excellent service from Charlie all the team are very friendly

It's a great hairdresser

I had a very pleasant experience at Medusa Elm Row where I had a restyle by Mhairi We discussed what I wanted and Mhairi explained what was involved and what would be suitable for me. I highly recommend Mhairi as a hair stylist

I felt my stylist really listened to how I like my hair to be done.

Having some pretty thick and stubbornly straight Asian hair that shows any line you cut into it, I tend to choose a hairdresser and stay loyal once I’ve found someone who can sculpt my locks expertly in each neighbourhood I’ve lived in. Mhairi at Medusa has a wealth of wisdom in how to treat and cut hair of all types and mixed the exact (and unexpected) shades and tones to turn out the warm chestnut colour I was looking for. It’s no mean feat to avoid the tipping point to ginger or simply dark brown with virgin black Asian hair! She can cut a straight line to perfection, or work a stubborn streak into a soft sweep. I highly recommend you book with Mhairi at Medusa!

Excellent service

I have been coming to Charlie at Medusa for a while now. Always a great cut, and relaxed and friendly environment. I would definitely recommend!

I booked my haircut spur of the moment after I had a terrible cut done somewhere else. Amy was kind and laughed about it with me which was exactly what I needed. She was honest about what had to be done and in the end I left with a respectable haircut! I'll probably go back to Amy after today. Used to have another hairdresser at a different Medusa who unfortunately left, so it's nice to find someone else reliable.

Lucy was assured and listened. Very relaxing experience.

Always so happy with my hair after Charlie has worked his magic. Stunning finish and always exactly what I’m looking for. Cut and styled to perfection. Salon is absolutely stunning too and always spotless

Another lovely experience at Medusa salon . Charlie did an amazing colour and cut . A very happy customer x