Austen Thomson Hair is a premier salon offering a relaxed yet professional environment where clients can unwind while receiving top-tier hair services. Our skilled stylists are dedicated to creating personalized looks that enhance your natural beauty, ensuring you leave feeling confident and refreshed. Whether you're here for a simple cut or a complete transformation, we prioritize your comfort and satisfaction.
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Hair
Am delighted as ever. Austin is an amazing trimmer/cutting of hair. Also he has the time to listen as to what look I am hoping for.
I have my hair coloured and cut by Austen every 8 weeks and am never disappointed. He is very creative. The result is subtle and tasteful, always achieving hair that is natural-looking and healthy. Couldn’t be more pleased.
First class hairdressing service. Relaxing and friendly atmosphere. Experienced staff
He still gets it right. Great colour, cut and shine.
Freya is so professional. My hair colour is lovely. And the shop is nice and relaxing
Louise did a lovely job today , brightening my blonde and giving me more layers to make my hair sit much better. Love the results
Freya did an amazing job of giving me exactly what I had imagined. I love the colour, and the style she gave me. I would completely recommend Freya to anyone. She is great!
Hi Isla,
Thank you for your lovely review! We are delighted to hear that you had a great experience with Freya at our salon. It's always our goal to deliver exactly what our clients envision and we're so glad that you love your new hair color and style.
We truly appreciate your recommendation and we hope to see you again soon at our salon. It's always a pleasure having you here!
Best,
The Austen Thomson Hair Team
I should probably start by saying that I am a man who has paid little attention to his hair before my 60th birthday. Luckily I still have a decent amount of it!
This was the first time Freya has cut my hair - it was previously Louise but she was not available - and a lovely experience as always. It was particularly good that Freya and Louise had talked before I arrived and did again during the cut. As a man of a certain age with hair more the length it was in the 1970s (thank you COVID lockdowns) it was lovely to have another member of the team really appreciate what I wanted and to deliver it!
Dear Andrew,
Thank you for taking the time to leave us such a wonderful review. We are delighted that you had a lovely experience with Freya during your recent visit to our salon.
We always strive to ensure that our team members are well-informed about our clients' preferences, and we are glad that Freya and Louise were able to communicate effectively to meet your needs. It is our goal to provide exceptional service to each and every one of our clients, regardless of their age or hair type.
We appreciate your feedback and are grateful for the opportunity to have served you. We look forward to seeing you again soon and helping you look and feel your best.
Best regards,
The team at Austen Thomson Hair
Wouldn’t use any other stylist or salon. The most relaxing friendly professional space in Edinburgh
Dear Arlene,
Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you have such a positive experience at our salon. Austen & the team take great pride in providing a relaxing, friendly, and professional atmosphere.
We are grateful for your support and appreciate your loyalty. It means a lot to us that you wouldn't go anywhere else for your hairstyling needs. We look forward to seeing you in the New Year.
Thank you again for your kind words.
Warmly,
The Team at Austen Thomson Hair
Lovely relaxing time with perfect result
Hi Catherine,
Thank you so much for leaving us such a lovely review! We are delighted to hear that you had a relaxing time at our salon and that you were happy with the end result. Our team at Austen Thomson Hair takes great pride in providing exceptional service.
We look forward to seeing you in the New Year. Our doors are always open for you, Catherine!
With warm regards,
The team at Austen Thomson Hair
Austen has been taking on my challenging, greying, fine hair for more than a decade and does an amazing job as does Marissa with the logistics of my appointments ... especially when I move the goalposts😄
Wonderful as always, been coming for more years than I care to admit. Professional and extremely talented Director. Would highly recommend Austen and his team.
Hi Denise,
Thank you for the kind words and continued loyalty to our salon. It's always a pleasure to have you in our chair and we appreciate your trust in Austen's skills. We strive to maintain a high level of professionalism and are thrilled to know that it is noticed by our clients. Thank you for recommending us and we look forward to seeing you in the New Year.
Warmly,
The team at Austen Thomson Hair
Great salon. Louise listens to her clients and wants to achieve a good result for them at every appointment.
Hi Heather,
Thank you for your kind review! We're so glad to hear that you had a great experience at our salon. We are happy to hear that she was able to listen to your desires and achieve a good result for you. We strive to provide all of our clients with the best service and results possible, so we appreciate your feedback.
Thank you for choosing our salon. We hope to see you again soon!
Best,
The team at Austen Thomson Hair
Austen and the team look after their clients very well. I always leave the salon happy!
Thrilled with new cut. Detailed consultation followed by expert cutting and styling. Lovely staff too.
Hi Mary,
Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are thrilled to hear that you are happy with your new cut. Our team takes great pride in providing detailed consultations and expert cutting and styling to ensure our clients leave feeling confident and satisfied.
We also take pride in our friendly and welcoming staff, and we are glad that you had a positive experience with them. We are grateful for your feedback and hope to see you again soon!
Thank you again for choosing our salon.
Best regards,
The team at Austen Thomson Hair
Great service and professional cut with friendly experienced staff. The dog is an extra bonus!
Hello Irene, thank you for taking the time to leave us a review. We're glad to hear that you had a great experience at our salon and that Austen provided you with a professional cut. We always strive to provide top-notch services with our friendly and experienced staff. We're happy to hear that you also enjoyed the company of our furry friend, it's always great to have an extra bonus! We appreciate your kind words and looking forward to seeing you next time Take care, the team at Austen Thomson Hair.
What a gorgeous experience I had today at Austen Thomson Hair.
Freya was professional, knowledgeable and it was a pleasure to have my hair coloured and blow dried by her. I am extremely happy with the condition and colour of my hair.
This is one very happy client.
Thank you x
Hi Charlie,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a gorgeous experience at our salon and that Freya provided you with excellent service. We pride ourselves on having knowledgeable and professional stylists who truly care about their clients' hair.
We are delighted that you are extremely happy with the condition and color of your hair. Nothing makes us happier than a satisfied client. Thank you for choosing us and for allowing us to be part of your hair journey.
We look forward to seeing you again soon, Charlie!
Best,
Marisa
Fabulous experience as always
Hi Jennie,
Thank you so much for taking the time to leave such a lovely review! It means a lot to us that you had a fabulous experience at our salon.
We pride ourselves on providing consistent and exceptional services, so we're thrilled to hear that we have achieved that again. We're glad that you had a positive experience and we can't wait to see you again soon!
Take care,
Marisa
Lovely experience...very calm and pleasant environment and Louise is very kind and considerate....oh and a great hair cut and colour!
Dear Jennifer,
Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a wonderful experience at our salon and that Louise took such great care of you.
We strive to create a calm and pleasant environment for all of our clients, and we're so glad that you felt that during your visit. It's also great to hear that you are happy with your new hair cut and colour!
Thank you for choosing our salon and we look forward to seeing you again soon.
Best regards,
The team at Austen Thomson Hair
First class service as always, very friendly & helpful. Would highly recommend , great salon
Hi Hilda,
Thank you so much for your kind review. We truly appreciate your loyalty and are thrilled to hear that you enjoyed our first class service. Our team takes great pride in providing a friendly and helpful experience for all our clients.
We are grateful for your recommendation and look forward to seeing you in December.
Best,
The team at Austen Thomson Hair
Louise is absolutely fantastic- just had the best haircut I've ever had, beyond happy
Hi Nastassja,
Thank you for taking the time to leave us such a lovely review! We're so glad to hear that you had an excellent experience with Louise and that you're beyond happy with your haircut. It means a lot to us to hear that we were able to give you the best haircut you've ever had.
Thank you for choosing our salon and we look forward to seeing you in the New Year!
Best regards,
The team at Austen Thomson Hair
14 years with Louise at AT. The whole experience is so warm, welcoming and first class hair styling every time. I would not dream of going anywhere else.
Dear Elizabeth,
Thank you so much for taking the time to leave such a lovely review about your experience with us. We are thrilled to hear that you have been with Louise for 14 years and that you continue to enjoy our warm and welcoming atmosphere, as well as our first class hair styling. Your loyalty means a lot to us and it's always a pleasure to have you in our salon. We look forward to seeing you again soon!
Warmly,
The team at Austen Thomson Hair
Another fabulous hair day at Austen Thomson Hair! Have been a client for years and still loving every visit. Along with a great cut and colour, was pampered with a Keratin treatment which has left my hair sleek, smooth and extra shiny. Thanks Freya for making me feel fantastic xx
Hi Julie,
Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had another fabulous hair day with us here at Austen Thomson Hair. It means a lot to us that you've been a loyal client for years and that you still love every visit.
We are delighted that you enjoyed your keratin treatment and that it left your hair sleek, smooth, and extra shiny. We will make sure to pass along your lovely compliments to Freya for making you feel fantastic.
We can't wait to welcome you back for your next appointment and continue providing you with exceptional service. Take care!
Warm regards,
Marisa
All the staff are excellent and I’m well looked after from start to finish. Louise listens to my thoughts, adds her own and my hair cut is always completed professionally and carefully. It’s a pleasure to be a client of Louise’s and the salon generally.
Hi Emma,
Thank you so much for taking the time to leave us such a lovely review.
We're happy to know that you felt well taken care of from start to finish and that Louise was able to understand your hair goals and provide you with a professional and meticulous hair cut. It's always a pleasure to have you as a client and we're glad that you enjoy your visits to our salon.
Thank you for your support and we look forward to seeing you on your next visit!
Best wishes,
The team at Austen Thomson Hair
As usual Louise gave me a lovely precision cut.
Lovely Louise gave me a great precision cut. Louise is always very thoughtful 🙏🏻
Hi Jean,
Thank you so much for taking the time to leave us a review. We are so happy to hear that you always have a great experience with Louise.
look forward to seeing you in the New Year. 💇🏼♀️
Best regards,
The team at Austen Thomson Hair
Excellent cut and a lovely experience.
Austen asked enough questions to get an understanding of my hair preferences in order to give exactly the cut I was seeking.
Hi Tania,
Thank you for taking the time to leave us a review. We're glad to hear that you had an excellent experience with us and that Austen was able to give you the perfect haircut. Our team always strives to understand our clients' preferences in order to deliver the best results. Look forward to seeing you in December.
Best,
Marisa
Austen is the best hairdresser I have ever had ! As an older lady he has guided me through transition to grey and each time I leave the Salon I know I have a great cut and I feel a million dollars without fail! thank you Austen ! plus everyone else in the salon are all so kind and welcoming- a special place !
This is the most relaxing hairdressers I have ever been to
Louise is amazing takes time to discuss your wants and needs and my hair always looks amazing
I love going to Austen Thomson hair
Hi Ruth,
Thank you for taking the time to leave us such a kind review! We're so glad to hear that you had a relaxing experience at our salon and that Louise took the time to understand your wants and needs.
We're thrilled to know that you love coming to our salon and that your hair always looks amazing after a visit with us. Thank you for choosing Austen Thomson Hair.
We look forward to seeing you next time.
Best regards,
Marisa
Austen Thomson Hair is just amazing. Louise has been cutting my hair for at least 25 years and I just wouldn’t go anywhere else. She is brilliant at advice on style and a very skilled hairdresser. She always makes me feel relaxed and pampered and the cut and colour is always perfect.
Marisa on reception is so friendly and helpful with organising appointments.
I always look forward to my trips to Austen Thomson.
Hi Lucy,
Thank you so much for taking the time to leave such a kind review for us. We are thrilled to hear that you have been a loyal client for 25 years and that you trust Louise to always give you the perfect cut and color.
We are also delighted that Marisa's warm and helpful nature has contributed to making your visits to our salon even more enjoyable. We are lucky to have such a lovely team.
We can't wait to see you again soon and pamper you with our services. Thank you for choosing Austen Thomson for all your hair needs.
Best,
The Team at Austen Thomson Hair
Only ever had the same stylist. Very caring and always listens. Better than most doctors. History shows surgeons and barbers had same pedigree in the past. I definitely found the best one for me. Thank you. I would not change. Previous hair stylists and barbers I keep on average for 20 years and only change if I move out of area.
Hi Philip,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you have found the best stylist at our salon and that you have been coming to us for a while now. Our team at Austen Thomson Hair is committed to providing excellent services and we are glad to know that we have met your expectations.
It is always a pleasure to have you in our salon. We look forward to seeing you again in 5 weeks.
Warmly,
The team at Austen Thomson Hair.
As always I leave the shop delighted with my new haircut. Austen does such a professional job. He listens, advises and then does exactly what we have agreed on. Couldn’t ask for more. Plus the trainee who washed my hair did so with care and attention. She was lovely.
Hi Alison,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are happy with your new haircut from Austen. We take pride in our team's professionalism and the attention we give to our clients' needs.
We are also glad to hear that you had a great experience with our trainee. Our team is always dedicated to providing excellent service to our clients, from start to finish.
Thank you again for your kind words. We truly appreciate your support and look forward to seeing you on your return.
Best wishes,
The team at Austen Thomson Hair
Louise is great she always seems to know what suits me and keeps it fashionable. Everyone is super friendly.
Hi Anne,
Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that Louise always knows just the right style for you and that our team is friendly. This is exactly the kind of experience we strive to provide for all of our clients at Austen Thomson Hair.
We look forward to seeing you again for another fabulous hair appointment!
Warmly,
Marisa
My hair was done to perfection just as it always is .
Hi Edna,
Thank you so much for leaving such a kind review about your recent visit to our salon. We are delighted to hear that your hair was done to perfection, just as it always is! It means a lot to us that you are happy.
We truly appreciate your support and look forward to seeing you at your next visit.
Regards, Marisa
I’ve known Austen for many years and admire the way Austen andLouise have built up such a lovely friendly business that I always enjoy coming into for my hair appointments
Hi Trisha,
Thank you so much for your kind words and continued support over the years. We are so grateful to have you as a loyal client and are thrilled to hear that you always enjoy coming into our salon for your hair appointments.
It means a lot to us that you have noticed the hard work we have put into building a friendly and welcoming atmosphere at Austen Thomson Hair. We strive to make every appointment an enjoyable experience for our clients.
We look forward to seeing you again soon and appreciate your ongoing support.
Warmly, Marisa
Everyone looked after me beautifully and Jess, two weeks into her role, gave me a great shampoo treatment. Louise's cut was great, as usual!
Hi Claire,
Thank you so much for the lovely review! We are delighted to hear that you were looked after beautifully during your recent visit to our salon. We are also glad to hear that Jess, who has only been with us for two weeks, provided you with a great shampoo treatment. We will make sure to pass on your kind words to her.
It's wonderful to know that Louise's cut was great, as usual. She has a true talent for creating beautiful hairstyles. We appreciate you taking the time to share your positive experience with us and will see you again soon.
Best, Marisa
Cannot praise my visit today highly enough. I was, as always, welcomed as a friend, not just a client. I came out feeling a million dollars - as usual. Thank you.
Hi Ann,
We are thrilled to hear that you had a wonderful experience at our salon. Louise & the team always strives to make every client feel like a friend, and we are happy to know that this was the case for you. It's fantastic to hear that you left feeling like a million dollars – that's exactly how we want our clients to feel after a visit with us!
Thank you for taking the time to share your positive feedback. We truly appreciate it and glad you are recovering well.
Warmly, Marisa
As always my time spent in Austen Thomson has left me feeling and looking 100% better than before I walked in the door. Such a welcoming and relaxing environment and Louise always listens to what I want to achieve with my hair and delivers exactly that.
Hi Joanne,
Thank you so much for taking the time to leave us such a lovely review! It's always a pleasure to have you at the salon.
We're thrilled to hear that you had a great experience and that Louise was able to achieve your desired look. We strive to create a welcoming and relaxing environment for all of our clients.
We appreciate your trust in us, and we can't thank you enough for your kind words. It means a lot to our team at Austen Thomson Hair. We will see you in the New Year!
Best regards, Marisa
Freya is lovely and really listens to what you want, while giving great guidance if you’re not quite sure. Always absolutely delighted with the cut!
Hi Krystelle,
Thank you for taking the time to share your experience at our salon. We're thrilled to hear that you had a great haircut with our stylist Freya. We pride ourselves on listening to our clients and providing guidance when needed, so we're happy to know that you felt heard and received a cut that left you absolutely delighted. We hope to see you again soon and continue providing you with excellent service.
Best,
Marisa
As expected my cut and style was excellent.
Hi Myra, thank you for taking the time to leave us such a lovely review. We're so happy to hear that your experience at our salon was excellent and that you were pleased with your cut and style. Our team at Austen Thomson Hair always strives to deliver exceptional service and we're glad we could meet your expectations. Look forward to seeing you again. Thanks again!
Warmly, Marisa
Long standing client
Excellent as always
Hi Harry,
Thank you so much for taking the time to share your experience with us! We truly appreciate your loyalty and support as a long standing client.
We are thrilled to hear that you had an excellent experience with us, as always. Our team at Austen Thomson Hair strives to provide top-notch service and it's always wonderful to hear that we have met your expectations.
We look forward to continuing to provide you with fantastic hair services! Thank you again for your positive review.
Warmly,
The Team at Austen Thomson Hair
Always brilliant and a relaxing experience. Edinburgh's top hairdresser by miles!
Hi Laura,
Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you always have a brilliant and relaxing experience at our salon.
We appreciate your support and look forward to see you again soon.
Warmly,
Marisa
A warm friendly welcome as always. Delighted with a slight re-style. Feeling rejuvenated.
Hi Christine,
Thanks for taking the time to leave us a review. We're so glad to hear that you felt welcomed and happy with your re-style. It's always our goal to make our clients feel rejuvenated. We appreciate your support and hope to see you again soon!
Best,
The team at Austen Thomson Hair
Great visit today as always. Freya does exactly what I want, nice and relaxing too. Look forward to getting my hair done
Hi Catrina, thanks so much for leaving such a lovely review! We're thrilled to hear that you had a great visit with Freya. We pride ourselves on providing exceptional customer service and it sounds like Freya did just that by giving you the perfect service. We also strive to create a relaxing and enjoyable experience for all our clients, so it's wonderful to hear that you felt nice and relaxed during your visit. Thank you for choosing Austen Thomson Hair and we look forward to seeing you again soon for your next hair appointment. Take care, The team at Austen Thomson Hair.
I have a recurring nightmare where Austen retires and I have to go back to trying to find someone who can cut short hair like he does. He is an absolute master stylist, and really nice guy to boot.
Hi Isla,
Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear that you have such a great experience with Austen. We completely understand your concern about him retiring, but rest assured, he has no plans of doing so anytime soon.
Thank you again for choosing our salon for your hair needs. We look forward to seeing you on your next visit!
Warmly,
The team at Austen Thomson Hair
Experience superlative professional services in this uniquely caring, friendly & welcoming salon
Hi Geraldine, thank you for sharing your experience at our salon. We're thrilled to hear that you found our services to be superlative and our team to be caring, friendly, and welcoming. We strive to provide an exceptional experience for every client and we're happy to have succeeded with you. We appreciate your kind words and look forward to seeing you again soon. Thank you for choosing Austen Thomson Hair! Best regards, The team at Austen Thomson Hair
Experience superlative professional services in this uniquely caring, friendly & welcoming salon
Once again, so delighted with my hair - the colour, cut and style. Over the many years Louise has been caring for my hair, she has ensured my style is fresh and flattering and feels great. All this in a friendly and relaxed atmosphere. Always a joy. Thank you.
As always the service was personalised, prompt and relaxed. No effort was too much.
Hi Helen,
Thank you for taking the time to leave us such a lovely review! We're delighted to hear that you had a positive experience with our team at Austen Thomson Hair. It's always our goal to provide personalized, prompt, and relaxed service to our clients, so we're glad we were able to meet your expectations.
We appreciate your kind words and we're looking forward to seeing you again in the future. Thank you for choosing our salon and being a part of our community.
Take care,
The Team at Austen Thomson Hair
Austen Thomson Hair is a premier salon offering a relaxed yet professional environment where clients can unwind while receiving top-tier hair services. Our skilled stylists are dedicated to creating personalized looks that enhance your natural beauty, ensuring you leave feeling confident and refreshed. Whether you're here for a simple cut or a complete transformation, we prioritize your comfort and satisfaction.
