Response from Designer Waxing City Centre
Thank you for taking the time to feedback to us; it's important to us that every client has a good experience at Designer Waxing - if that doesn't happen we need to look at what's gone wrong.
We did indeed have a chap at reception, he was fixing a problem we had encountered with our computer which was stopping the system being used at all (had it not been urgent, we would have had this looked at out of hours). The girls are always mindful of how they leave their treatment room after a wax has been finished, however it looks like it didn't happen on this occasion; I've since had a meeting with the girls to go over procedures to ensure that this is the first and last time that anything like this happens.
We pride ourselves on using a combination of good quality products and the best techniques to ensure a relatively comfortable treatment; all the girls take great pride in their work therefore your feedback is of particular interest here. It would be useful to know more detail about the appointment so tha