Cut and dry
3.5
Appointment verified by SALONGENIUS Software
I came in today for a cut and blow dry- mainly as I had a fringe in desperate need of repair. (Trusting a friend to do the job isn’t a good idea!)
I firstly did book the appointment to see Soo, however was assigned someone else. (I am unsure of the stylists name)
I didn’t expect much for the fringe, as it needed evening out a little which was totally fine. However during the chat we did have, I was advised to have a trim. Totally fine with this, providing half an inch was cut off. We also agreed to put in some layers at the bottom of the back of my hair, to skim off some of the dry areas. However I did not feel listened too or heard in the slightest.
I have so many layers throughout my hair and this was something I really didn’t want! And made clear that I would maybe like a few in the back, but not many at all. The stylist seemed lovely, but i really feel I wasn’t heard in the slightest.
It’s partially my own fault for maybe not mentioning it in the salon, but with a little more confidence I should have. But I have to admit had I have been listened too, I wouldn’t have had too.
I did book to see Soo specially because I have worked on my hair ( and did explain this too ) to become one blunt length and healthy, and I’ve left with the look I totally didn’t want and a good 1.5 inches off the total length with a ton of layers. I was also charged for this I think, as I did receive a student discount from the total £74 price, however also after going on your site I would have qualified for the introductory offer.