Ial Spa Wrexham

4.94
Grove Park Rd, Wrexham / Wrecsam, Clwyd, LL12 7AB

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Reviews

4.94
59 verified reviews
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Value
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Review

Patty Bachelor
21st Dec 2024
5.0
Appointment verified by Salon Manager

Absolutely brilliant Jodie is awesome a true professional

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Impressive

Bernice Haycock
12th Dec 2024
5.0
Appointment verified by Salon Manager

First time visit to the spa, very relaxing atmosphere and staff very professional

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Treatments

Terri Edwards
12th Dec 2024
5.0
Appointment verified by Salon Manager

I had two treatments today and can honestly say my skin feels fabulous, my experience today in this lovely environment was amazing. I’ll definitely be back.

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Luxury pedicure and gel polish

Lisa Brannan
12th Dec 2024
5.0
Appointment verified by Salon Manager

Thank you Jody for a lovely pedicure and gel polish. Very friendly and knowledgeable
Professional service and will return.

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Spa morning

Sharon Baker
10th Dec 2024
5.0
Appointment verified by Salon Manager

I attended the Ial Spa for a birthday treat for my sister. The greeting at Reception was lovely and friendly and we were shown to the thermal retreat area which is a gorgeous and calm/relaxing space. the decor is beautiful. Spent a lovely couple of hours and will definitely be returning soon.

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Spa experience

Ellen Ramm
9th Dec 2024
5.0
Appointment verified by Salon Manager

Brilliant spa, lovely massage, lovely staff, just a few pointers to make the experience the bit extra. Need water in the thermal suite, we had treatments then told to stay hydrated but no water in the thermal suite. I know we could have walked and got it from the bar but that's not what you want to be doing when trying to relax. Plus no hooks in the shower so had to put towel on the floor.

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Wonderful

Holly Evans
9th Dec 2024
5.0
Appointment verified by Salon Manager

I had a wonderful full body massage, they were very attentive to my needs and it was very relaxing. The spa is lovely. I would 100% recommend, can’t wait to go back.

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Spa

Michelle Edwards
9th Dec 2024
5.0
Appointment verified by Salon Manager

The new spa is gorgeous.
All the ladies (Jody and Sarah) were lovely ☺️ Great treatments, spa area very tranquil and relaxing, can’t wait to go back!!

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Massage

Linda Sawyer
7th Dec 2024
5.0
Appointment verified by Salon Manager

My sister and I thoroughly enjoyed our first visit to the spa. Very welcoming and both girls were excellent. We had lovely massages. Will definitely be coming again. Thank you

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Fabulous first experience

Becky Woolner
6th Dec 2024
5.0
Appointment verified by Salon Manager

I booked a last minute cancellation for the well-being recharge package and what a treat it turned out to be. Jodie was excellent and I thoroughly enjoyed my massage and facial. The thermal suite was a real treat and I particularly enjoyed the experience showers. I can’t wait to come back again soon. The staff were helpful and professional and I hope to try some food in the hideaway next time too. My only feedback is that given how perfect everything else is, please replace the hairdryers!

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Ultimate spa

Patty Bachelor
6th Dec 2024
5.0
Appointment verified by Salon Manager

The spa is beautiful. Treatments and staff are absolutely fantastic. Friendly and extremely professional.

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Experience

Adele Ansonia
5th Dec 2024
5.0
Appointment verified by Salon Manager

Professional, amazing, exceeded my expectations. Thank you. A*+

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Mrs

Nicky Ditchburn
5th Dec 2024
5.0

I went to the Spa & was greeted by Jodie, who was professional and friendly, Jodie turned out to be my therapist for the day. Jodie was excellent & a delight to chat to I would highly recommend her. I have already rebooted my next appointment and hope to make this a regular treat. The Spa is first class and would rival any Spa in the Area. The living moss wall at reception is stunning 😍

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Amazing, highly recommend

Gemma Sandle
4th Dec 2024
5.0
Appointment verified by Salon Manager

Amazing facial, very relaxing and professional in the new fancy spa, would definitely go again.

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Ultimate spa package

Dawn Richards
3rd Dec 2024
5.0
Appointment verified by Salon Manager

Super chilled after facial and massage. Spa was lovely 😍

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Review of spa package

Sioban Cowling
3rd Dec 2024
5.0
Appointment verified by Salon Manager

Wonderful back massage by Jodie . And facial v much enjoyed . It was the perfect early December treat with friends in a first class environment with the five star treatment at affordable price . The only down side was there were three of us and only two therapists so best to go in a group of four so no one is left alone in the thermal suite . Warning about parking needed as all nearby car parks full so allow plenty of time

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Would highly recommend

Gill Hughes
3rd Dec 2024
5.0
Appointment verified by Salon Manager

Loved the new Spa facility visit today. A very warm & professional welcome at the reception followed by a relaxing time in the Spa suite jacuzzi, sauna and steam room. My treatment of a combination facial & massage was a fabulous choice with a lovely therapist who delivered the treatment to a very high standard.
I will definitely return and highly recommend to friends & family.

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An oasis of calm

Claire Richardson
2nd Dec 2024
5.0
Appointment verified by Salon Manager

I made my first visit to the IalSpa and wow the facilities are amazing, luxurious, clean and modern, on my arrival I was very warmly welcomed and the new layout explained to me, the use of the complementary robe and slippers add to the full Spa experience. I opted for the Wellbeing Recharge package and it was perfect, my therapist was very professional, made me feel very comfortable and at the end of the treatment I was so relaxed and I still had the use of the thermal rooms and jacuzzi to enjoy which just made the whole experience extra special. Thank you

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Amazing

Amy
2nd Dec 2024
5.0
Appointment verified by Salon Manager

The spa exceeded all expectations, it is such a beautiful and relaxing place. All of the staff are so friendly and made me feel a very valued customer. I also received the best massage I’ve ever had. I didn’t want to leave but I’ll be back very soon. I would recommend to anyone.

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Amazing

Sian Edwards
1st Dec 2024
5.0
Appointment verified by Salon Manager

This by far was the best spa experience from start to finish. Treatments were fantastic and such good value for money and the facilities were second to none. Thank you Sarah and the team for such an amazing experience and I hope to visit again soon.

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Fantastic experience

Laura Whitehead
1st Dec 2024
5.0
Appointment verified by Salon Manager

Came with a friend and we both booked a package. It was such great value for money! 2 treatments and use of the spa suit for two hours. We loved it so much we’ve already booked to come back in January.

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Would definitely recommend to a friend

Dylan
29th Nov 2024
5.0
Appointment verified by Salon Manager

Fantastic place
Great experience, great value for money
Thank you very much

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Excellent

Llinos Cleary
28th Nov 2024
5.0
Appointment verified by Salon Manager

Had an Indian head massage, so relaxing. Therapist was very knowledgeable, explained things and was aware of my injury. I would recommend. Thank you.

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Fantastic experience

Eric Price
28th Nov 2024
5.0
Appointment verified by Salon Manager

From the minute you walk in you are treated with fantastic service. The initial waiting area is a wonderful experience then topped off by a very professional trainee carrying out the actual treatment.
Very much recommended and looking forward to my next visit

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Awesome

Catherine Roberts
28th Nov 2024
5.0
Appointment verified by Salon Manager

My friend and I had a Wellness package and I can't fault it in any way, best Thursday afternoon ever xx

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Manicure

Alison Williams
28th Nov 2024
5.0
Appointment verified by Salon Manager

Absolutely stunning salon,I was very impressed,Jolie is a fantastic beautician with a perfect personality, i will be returning and will be telling my friends a d family about the great experience I received.

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Amazing Spa Experience!

Amanda
27th Nov 2024
5.0
Appointment verified by Salon Manager

Amazing message and facial experience today with Sarah. The treatments are fabulous and made me feel reenergised . Completely recommend!

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New Spa!

Katie Taylor
26th Nov 2024
5.0
Appointment verified by Salon Manager

Very impressed! Lovely and tranquil. Staff very friendly and helpful. Treatments were much needed and will be back!!! A few tweaks to make it even better - hooks in thermal spa and showers for towel, not particularly warm in spa but we were in there straight from opening so may have warmed up! Really enjoyed our day, thank you!!

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A lovely experience.

Colleen Fitzgerald
26th Nov 2024
5.0
Appointment verified by Salon Manager

Relaxing

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Amazing facial

Elaine
26th Nov 2024
5.0
Appointment verified by Salon Manager

First time at Ial spa - the rooms are the best I’ve had in a spa. My therapist was excellent and explained everything and advised best facial. Definitely go again - really good value and experience!

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Face massage

Susan Hammond
26th Nov 2024
5.0

Excellent

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Massage by Jodie

Patty Bachelor
25th Nov 2024
5.0
Appointment verified by Salon Manager

Absolutely awesome very professional and relaxing

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Very professional

Andrea Vaughan-smith
25th Nov 2024
5.0
Appointment verified by Salon Manager

I have just visited the new spa today. It was very professional. Beautiful spa.
Would definitely re book.

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Back massage

Pauline Lewiecki
25th Nov 2024
5.0
Appointment verified by Salon Manager

Very professional

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Excellent Experience

Alison Jones
25th Nov 2024
5.0
Appointment verified by Salon Manager

I had a wonderful massage today .Looking forward to a facial next month .Will be booking again and again .

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Luxury Pedicure

Kirsty Rogers
25th Nov 2024
5.0
Appointment verified by Salon Manager

I booked a luxury pedicure with a trainee. The treatment was lovely and my therapist did a very professional job, I would never have known I was her first client if I hadn’t been told!

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Massage

Yvette Monk
24th Nov 2024
5.0
Appointment verified by Salon Manager

Great. Thank you

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Massage

Marie Jones
23rd Nov 2024
5.0
Appointment verified by Salon Manager

My massage with Sarah was amazing! Skillful hands, lovely aromatherapy oils, warm towels. I could really feel the stress and tension melting away. I really felt so relaxed and calm at the end. Will definitely go again soon. Highly recommend it to anyone who needs to de-stress.

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Highly recommend

Jayne Price
23rd Nov 2024
5.0
Appointment verified by Salon Manager

What a beautiful Spa, I had a hot stone massage with Jodie, I would highly recommend, Jodie was so lovely, highly skilled and professional, honestly one of the best massages I have had, have rebooked x

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My first facial treatment and it was heaven

Vannessa Catterall
23rd Nov 2024
5.0
Appointment verified by Salon Manager

Sarah was so friendly and professional. This was my first time having a professional facial and it was amazing. I felt so relaxed during and after the treatment. I will definitely be returning for more facials and I'll be treating myself to other treatments I'm sure. Thank you for a blissful 60 minutes 😊

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Amazing spa!

Rhiannon Manual
23rd Nov 2024
5.0
Appointment verified by Salon Manager

I attended a group spa afternoon, the whole experience was amazing. The staff were attentive and we had food and prosecco to start the experience, which was really enjoyable. The spa itself is beautiful and the thermal suite is great place to relax. The treatments were fantastic (full back massage and facial). I will definitely return. It’s great to have 5 star spa on our door step!

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A real treat

Kate Hughes
22nd Nov 2024
5.0
Appointment verified by Salon Manager

Very relaxing atmosphere and excellent treatments and service

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Pedicure

Margaret Sullivan
22nd Nov 2024
5.0
Appointment verified by Salon Manager

Excellent. Very relaxing and my feet feel fabulous. Ellen May (I think I have her name correctly )was very professional. Full marks.

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Ial spa

Sarah Williams
22nd Nov 2024
5.0
Appointment verified by Salon Manager

Fantastic! What a treat from the moment we walked in welcomed professional taken through to the waiting room where we had delicious pastries, granola jar, coffees, water etc to pick from. Brilliant back massage felt every know disappearing, then onto the hot tub, spa, sauna and amazing shower. Felt I should have paid at least 3 times more than we did, everyone was so helpful and professional, highly recommended and we will be back!

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Hot stone massage and new spa

Sharon Owen
21st Nov 2024
5.0
Appointment verified by Salon Manager

This was the best hot stone massage. So relaxing and professional. The therapist was welcoming and friendly and the new spa is perfect, warm and relaxed. I would highly recommend and I will definitely be going back for more treatments.

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Massage

Helen Parry
21st Nov 2024
5.0
Appointment verified by Salon Manager

I’ve had an amazing massage tonight, couldn’t fault it. A thoroughly enjoyable evening. Highly recommended.

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Excellent Visit

Claire Williams
21st Nov 2024
5.0
Appointment verified by Salon Manager

Dear Jodie, thoroughly enjoyed my time today. The facial was superb, your professionalism was brilliant and the beautiful spar was just great. Thank you for adding so much value to this visit and wish you the best of luck to the success of this salon. Your knowledge was very in-depth along with being very customer centric. All the best.

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First visit

Ann Bailey
21st Nov 2024
5.0
Appointment verified by Salon Manager

Great first visit for a luxurymanicure. I was made to feel very welcome and relaxed. The hand and arm massage was also a nice surprise. Have already booked another appointment.

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Leg waxing

Pauline Williams
21st Nov 2024
5.0
Appointment verified by Salon Manager

First time in the new building. I was impressed.just need a chair or a hook for my coat etc.

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Pedicure

Georgina Mcdermot
21st Nov 2024
2.0
Appointment verified by Salon Manager

I have been coming now for a few years happy with the service but today was not a good experience sitting in a corridor on a chair was uncomfortable the lady that was doing my feet seemed more interested talking to her colleague and looking around not a good experience if this is what I would exspect in a salon I would ask for a refund, sorry to be so negative but I have arthritis in my feet and I enjoy the comfort of a good massage and looking after my nails as I can’t cut my nails myself thank you

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