Equilibrium Health & Skincare Ltd

4.92
56 Lemon Street, Truro, Cornwall, TR1 2PE

About us

We are a family run Health and Beauty Salon in Truro specialising in a wide range of Beauty and Complementary Health services. Dr Francois Nieuwoudt works with Acupuncture and Chinese Medicine in our wheelchair-friendly clinic in Truro, Cornwall.

Read more...

Opening hours

Monday CLOSED
Tuesday 9:00 - 19:00
Wednesday 9:00 - 19:00
Thursday 9:00 - 19:00
Friday 9:00 - 17:00
Saturday 9:00 - 17:00
Sunday CLOSED

Reviews

4.92
75 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Reiki but different

Gordon Chaloner
6th Dec 2017
5.0
Appointment verified by iSalon Software

Francois, offers a service that is second to none.

Having tried reiki at other establishments I found little relief and in one case ongoing pain for two weeks.

The treatment at equilibrium is completely different. Francois offers an all encompassing treatment that focuses not only on your ailment but also on you mind, spirit and focus.

The improvements have been both physical and spiritual for me and I cannot recommend him highly enough.

In summary if you want a comprehensive treatment with long lasting results book here.

Service
Value
Result
Cleanliness
Atmosphere

Hot Stone Massage

Rachael
15th Nov 2017
5.0
Appointment verified by iSalon Software

This massage got rid of those peskey knots in my shoulders and neck!!!
I would recommend this treatment to everyone! I felt completely relaxed afterwards!

Service
Value
Result
Cleanliness
Atmosphere

Home away from home

Stefanie Camborne-Paynter
14th Nov 2017
5.0
Appointment verified by iSalon Software

I love Equilibrium because I love the people.
It’s homely feel makes you relaxed straight away and the owners and staff put the world to rights!

Service
Value
Result
Cleanliness
Atmosphere

Hot stone

Stacey Orr
6th Nov 2017
5.0
Appointment verified by iSalon Software

I had a great experience with Jade she was very professional and the massage was excellent,

Service
Value
Result
Cleanliness
Atmosphere

Sports Massage

Anonymous
25th Oct 2017
5.0
Appointment verified by iSalon Software

Excellent treatment
Professional and friendly as always
Highly recommended

Service
Value
Result
Cleanliness
Atmosphere

Botox Treatment with Dr Fabcois

Anonymous
11th Oct 2017
4.5
Appointment verified by iSalon Software

Wonderful consultation that left me feeling relaxed and confident that I was receiving the best advice and treatment! and super gentle and kind with the procedure itself!
I’d highly recommend Dr Francois!

Service
Value
Result
Cleanliness
Atmosphere

Fantastic introductory massage

Kerry St Leger
3rd Oct 2017
5.0
Appointment verified by iSalon Software

In just 30 mins Yaz melted away all of my tension! She used multiple techniques and my back feels completely new. Will definitely book again! X

Service
Value
Result
Cleanliness
Atmosphere

Brilliant

Jo Foster
27th Sep 2017
5.0
Appointment verified by iSalon Software

Francois is amazing.

Service
Value
Result
Cleanliness
Atmosphere

Cacci

Sandie Saulsbury
11th Sep 2017
4.5
Appointment verified by iSalon Software

Jasmine is a dream therapist. Very caring and gentle. This treatment works on my muscles and I use it as a .maintenance programme. I come out of the salon feeling very relaxed and rejuvenated.

Service
Value
Result
Cleanliness
Atmosphere

The best version of me.

Sue Mitchell
31st Aug 2017
5.0
Appointment verified by iSalon Software

Gorgeous girls who really care.Want you to relax whilst they work their magi c.

Service
Value
Result
Cleanliness
Atmosphere

The best in the west

T. Mayhead
31st Aug 2017
5.0
Appointment verified by iSalon Software

Bespoke discreet excellent service and results

Service
Value
Result
Cleanliness
Atmosphere

Excellent Customer Service

Anne The Expert
25th Aug 2017
5.0

I visited for Botox. The place I had been to before in Truro was certainly cheaper but I was not happy with the results. Dr Francois is brilliant at what he does and ensures you end up looking refreshed and natural -not stiff and frozen. He also gave me some advice about a medical condition I suffer from which is proving invaluable. In terms of medical treatment he his ahead of his time. My experience in reception with his lovely receptionist made the whole experience well worth every penny.

Service
Value
Result
Cleanliness
Atmosphere

Best bikini wax ever

Kimberly Middleton
24th Aug 2017
5.0

Great!

Service
Value
Result
Cleanliness
Atmosphere

Reiki

Val Thorne
12th Aug 2017
5.0
Appointment verified by iSalon Software

Very beneficial .... look forward to next time!

Service
Value
Result
Cleanliness
Atmosphere

Reiki

Val Thorne
10th Aug 2017
5.0
Appointment verified by iSalon Software

Excellent!

Service
Value
Result
Cleanliness
Atmosphere

Reiki

Val Thorne
10th Aug 2017
5.0
Appointment verified by iSalon Software

Excellent!

Service
Value
Result
Cleanliness
Atmosphere

Eyebrows

Anonymous
7th Aug 2017
5.0

First time visit for both myself and daughter today. Both had eyebrow waxed. Very happy with result, great staff. Will definitely be booking again in the future.

Service
Value
Result
Cleanliness
Atmosphere

Male Waxing

Chris
3rd Aug 2017
5.0
Appointment verified by iSalon Software

Jasmine made me feel very comfortable, despite me being apprehensive about my first waxing.
Friendly, nice environment, and good results.

Service
Value
Result
Cleanliness
Atmosphere

Great experience, lovely people

Anonymous
2nd Aug 2017
5.0
Appointment verified by iSalon Software

Will definitely come here from now on. The service was fantastic and the atmosphere was lovely. Would definitely recommend, just wish I found Equilibrium sooner.

Service
Value
Result
Cleanliness
Atmosphere

Waxing and sports massage

Anonymous
26th Jul 2017
5.0

Always a professional and excellent service- highly recommended

Service
Value
Result
Cleanliness
Atmosphere

Caci treatment

Sandie saulsbury
15th Jul 2017
5.0

Wonderful and relaxing. I have this treatment regularly with jasmine and not only do I enjoy the results but also jasmine's care.

Service
Value
Result
Cleanliness
Atmosphere

Mole removal

Anonymous
30th Jun 2017
5.0

Excellent service very friendly and. Very professional

Service
Value
Result
Cleanliness
Atmosphere

Excellent service

Anonymous
26th Jun 2017
5.0

It was with some trepidation that I attended my appointment to have a mole removed. However, my fears were unfounded. From Reception to treatment the service was excellent. I was put completely at ease during the procedure and every step was explained to me.
Two months further on and my wound has healed perfectly. I would not hesitate to recommend Equilibrium to friends and family.

Service
Value
Result
Cleanliness
Atmosphere

Complementary therapy

Becky
5th Jun 2017
5.0

My first experience with complementary therapy. I felt at ease very quickly such a lovely calming place to walk into. I am looking forward to my journey ahead.

Service
Value
Result
Cleanliness
Atmosphere

First app review

Anonymous
28th May 2017
3.0

A really appreaciated having an understandable diagnosis of my skin condition which was the reason for my visit. The facial was pleasant and relaxing other than the continual noise of the pump of the fish tank. I will go again but not in the room with the fish.

Service
Value
Result
Cleanliness
Atmosphere

As good as it gets

Anonymous
15th May 2017
5.0

I can't stop going to this salon! Always consistent!

Service
Value
Result
Cleanliness
Atmosphere

eyebrow wax

Anonymous
10th May 2017
5.0

Lovely lady Stephanie. Was really pleased with my eyebrows.Was my first visit to equilibrium and will definitely be returning

Service
Value
Result
Cleanliness
Atmosphere

Wax with Steph at Equilibrium

Anonymous
10th May 2017
5.0

Steph is the best waxer in Cornwall! I have a Hollywood, lip, full leg and brow and she is fast and reassuring throughout. Always gives excellent advise on ingrowing hairs and after care as well. Highly recommended.

Service
Value
Result
Cleanliness
Atmosphere

Fabulous as normal

Brett Camborne-paynter
20th Apr 2017
5.0

I've been a customer from 2008 ish! I can't fault a thing! I have massages and Accupuncture which have given me different experiences each time!
EHS keep doing what your doing

Service
Value
Result
Cleanliness
Atmosphere

Lovely staff, great results!

Jade Warner
18th Apr 2017
5.0

I have been coming to Equilibrium for a few years now, I honestly would not go anywhere else, not only are the staff very friendly and knowledgeable but the results of my procedures are the best I have ever had. I highly recommend them.

Service
Value
Result
Cleanliness
Atmosphere

Incredible service

Anonymous
13th Apr 2017
5.0

I have been several times now and I have tbh, it's is the best experience ever. Francois is amazing!

Service
Value
Result
Cleanliness
Atmosphere

Caci treatment

Julie
12th Apr 2017
5.0

First one , WOW !! Amazing love it already recommend it , was a little apprehensive , Steph put me at ease , felt totally relaxed , can't wait for my next one !!!!!

Service
Value
Result
Cleanliness
Atmosphere

Back and chest wax

Anonymous
10th Apr 2017
5.0

Excellent as always, friendly, relaxed and professional.

Service
Value
Result
Cleanliness
Atmosphere

Excellent service

Anonymous
6th Apr 2017
5.0

Very nice environment and staff. Made to feel comfortable and the ear piercing service was excellent.

Service
Value
Result
Cleanliness
Atmosphere

Ear piercing

Anonymous
1st Apr 2017
5.0

Took my 10 year old to have her ears pierced this morning. The therapist was very kind and friendly and talked us through it all beforehand. My daughter felt very reassured and was pleased with the result.

Service
Value
Result
Cleanliness
Atmosphere

Waxing

Anonymous
31st Mar 2017
5.0

Excellent service and really lovely staff

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Anonymous
30th Mar 2017
5.0

Day after my treatment I am delighted

Service
Value
Result
Cleanliness
Atmosphere

Intimate waxing

Anonymous
28th Mar 2017
5.0

As usual a very relaxed friendly and efficient treatment!

Service
Value
Result
Cleanliness
Atmosphere

My first men's wax

Anonymous
14th Mar 2017
5.0

I had no idea what to expect, but was looked after wonderfully by Stef' who was not only extremely professional but reassuring and an incredibly nice person to spend 50 minutes with. I can't thank her enough, and will certainly return without a care in the world.

Service
Value
Result
Cleanliness
Atmosphere

The best

Anonymous
7th Mar 2017
5.0

The most professional, caring, thorough and superb treatments. Offered in a relaxed almost homely setting. Absolute discretion, administered with natural looking results. The skill at Equilibrium is that one looks youthful and healthy and no- one would guess what you've had enhanced. Huge thanks. TS.

Service
Value
Result
Cleanliness
Atmosphere

Professional Establishment

Anonymous
22nd Feb 2017
5.0

Wonderful care & time is taken by each of the professional staff here with a wealth of knowledge & skills

Service
Value
Result
Cleanliness
Atmosphere

First class!

Rob
16th Feb 2017
5.0

Staff were friendly and polite, got a free cup of coffee and a slice of cake while i waited, the treatment was exactly what i needed, Dr Francois is such a professional, could not recommend this place more!

Service
Value
Result
Cleanliness
Atmosphere

Lovely place

Anonymous
11th Feb 2017
5.0

Had a wax. The therapist was brilliant. So professional. Lovely atmosphere to the clinic. Will be back soon!

Service
Value
Result
Cleanliness
Atmosphere

Great service as always

Anonymous
11th Feb 2017
5.0

Lovely people and fantastic service

Service
Value
Result
Cleanliness
Atmosphere

So so relaxing!

Anonymous
9th Feb 2017
5.0

I've been coming to Equilirium for a few years now and it has become a home away from home for me!
Francois and Beatrice are wonderful people, as are the rest of the staff and Therapists!
They make you feel at ease, at peace and in very good hands!
Always, when I get through their door, I feel like, I have arrived! Xx

Service
Value
Result
Cleanliness
Atmosphere

staff

Jacqueline Alexander
3rd Feb 2017
5.0

Lovely place and staff are fantastic and really know their stuff. Highly recommended

Service
Value
Result
Cleanliness
Atmosphere

Equlibrium

Anonymous
29th Jan 2017
5.0

Jade really welcoming and helpful. Calm and reassuring. Dermalogica products recommended already working well. No pressure to buy, just good advice.

Service
Value
Result
Cleanliness
Atmosphere

Acupuncture

Kerrie Richards
12th Jan 2017
5.0

Absolutely fantastic first experience! Dr Francois is so knowledgeable and genuine, we felt so welcome and positive when we left. I'm already looking forward to my next appointment, and seeing further changes along my journey! would highly recommend!

Service
Value
Result
Cleanliness
Atmosphere

Always great!

Anonymous
12th Jan 2017
5.0

The team at Equilibrium are always so friendly the service is amazing! It is by far the best place to go for all your beauty and well being needs! Steph always provides a friendly yet professional service! Would highly recommend it!

Service
Value
Result
Cleanliness
Atmosphere

First time back wax.

Anonymous
10th Jan 2017
5.0

Nice friendly atmosphere, offered a drink before appointment. Stephanie was very good putting me at ease, letting me know exactly what was happening, whilst keeping up a steady conversation.
Result was what I wanted, would definitely recommend EHS to others.
Next appointment already booked!

Darren.

Service
Value
Result
Cleanliness
Atmosphere