TONI&GUY Truro

5, Princes St, Truro, Cornwall, TR1 2ER

About us

On the 18th October 2001 Toni and Guy opened its doors in Truro to the fashionistas of Cornwall. They flocked far and wide to experience their creative expertise in the world of hairdressing. Toni and Guy’s ongoing in house training have produced some fantastic hairdressers starting off as apprentices and qualifying with flying colours at our London Academy. Some have gone on to be part of the London Art Team, our exclusive Breakthrough Team, there have been colour degrees, Master Colour Experts…the list goes on.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:30
Friday 09:00 - 19:30
Saturday 09:00 - 17:00
Sunday Closed

Reviews

4.87
221 verified reviews
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Value
Result
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Mrs

Madeleine Davis
14th Oct 2020
Team Member: Kelly
5.0
Appointment verified by SALONGENIUS Software

Excellent very helpful

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Response from TONI&GUY Truro

Thanks for your valued feedback.

Cut and Blow Dry

Teresa
10th Oct 2020
Team Member: Shaun
5.0
Appointment verified by SALONGENIUS Software

I was made to feel safe and welcome, given the current Covid-19 situation. Shaun has cut my hair for 10 years now, I wouldn’t go to anyone else. He’s very knowledgeable and always knows how to shape my difficult curly hair so it always keeps its shape whether I wear it short or longer. I get compliments on how well my hair is shaped and styled.

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Response from TONI&GUY Truro

Thanks for your amazing feedback, I very much appreciate and look forward to seeing you again soon.

Feel good therapy

Jill Whiting
6th Oct 2020
Team Member: Shaun
5.0
Appointment verified by SALONGENIUS Software

As ever I come away feeling so much better and ten years younger.It’s a long drive for me but so worth it

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Response from TONI&GUY Truro

Thanks for your valued feedback. I’d say at least ten years ! See you soon .

Delighted!

Emma Poole
5th Oct 2020
Team Member: Betsy
5.0

First of all, I felt completely safe! Betsy was a joy! She listened to me, made helpful suggestions, and gave me a lovely cut. Charming young woman, great hair dresser! I am very happy! Thankyou Betsy! I have already made next appointment, and am looking forward to it. Would definitely recommend +++ x

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Response from TONI&GUY Truro

Thanks for your valued feedback, Betsy is a fantastic staff member, we are lucky to have her.

cut and blow-dry

Louisa
4th Oct 2020
Team Member: Betsy
4.5

It was my first visit since covid and the salon was very well set up. Betsy was fabulous at making me feel at ease she was very professional and also listened to me on a personal level engaging appropriately with warmth and empathy . My hair is amazing I have rebooked something I never do.

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Response from TONI&GUY Truro

Thanks for your valued feedback, we look forward to seeing you again.

Not very happy with my experience

Allana
3rd Oct 2020
3.0
Appointment verified by SALONGENIUS Software

Sadly I won’t be returning, poor communication from the stylist, very expensive for a trim and felt it was really rushed, when spending that kind of money just would’ve expected a better service.

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Response from TONI&GUY Truro

Thanks for your valued feedback firstly I’m sorry you feel this way about your visit, if you would like to tell me what I didn’t communicate with you that would be helpful for me to understand. I certainly didn’t rush your hair and put a great deal of time and effort into doing your hair. You have an incredible amount of hair and of which I approached with the upmost care. I feel your comments very unfair and not at all what happened, however I respect your review and thank you for coming in.

Great!

Joshua Pharo
2nd Oct 2020
Team Member: Vicky
5.0
Appointment verified by SALONGENIUS Software

Had a really lovely, super friendly and considerate haircut. My first time in a salon since lockdown and I felt completely safe and looked after. Thank you!

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Response from TONI&GUY Truro

Thanks for your valued feedback Joshua.

Excellent service

Sam Allen
2nd Oct 2020
Team Member: Betsy
5.0
Appointment verified by SALONGENIUS Software

Great experience and even better hair cut! I love going to the salon

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Response from TONI&GUY Truro

Thanks for your valued feedback. We look forward to seeing you again.

Mrs

Anonymous
1st Oct 2020
5.0

??

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Response from TONI&GUY Truro

Thanks.

Haircut

Anonymous
30th Sep 2020
5.0

Excellent as always. Good safe clean environment. All covid requirements in place.
Shaun has a knack of knowing when it's time to try something different with my hair. Never disappoints

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Response from TONI&GUY Truro

Thanks for your valued feedback, look forward to seeing you again .

The staff at Truro salon are your best asset

Debbie Earle
30th Sep 2020
Team Member: Betsy
5.0
Appointment verified by SALONGENIUS Software

This is actually for Sophie as well - fabulous service friendly competent and a joy to attend the salon made even better by Betsy’s playlist (rather than the corporate music that usually plays)

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Response from TONI&GUY Truro

Thank you and yes we prefer the music and so do the clients.

First time experience.

Gwen Boyer
28th Sep 2020
Team Member: Shaun
5.0

It was my first time at Toni and Guy in Truro, Shaun was great. suggested options for my thick hair, one I was not brave enough to try...next time! I’ll definitely be back

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Response from TONI&GUY Truro

Thank you for your valued feedback, it was a pleasure to do your hair .

Great cut

Jo
24th Sep 2020
Team Member: Lyndsey
5.0
Appointment verified by SALONGENIUS Software

Lovely lady and great cut

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Response from TONI&GUY Truro

Thanks for your valued feedback.

Complete Restyle

Jess Williams
12th Sep 2020
Team Member: Vicky
5.0
Appointment verified by SALONGENIUS Software

Straight from the get go, Vicky was so welcoming, friendly & very polite. I was slightly nervous due to having such a lot off my hair but she made me feel so comfortable & I absolutely love the end result! I couldn't of hoped for it to look any better, thank you!

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Response from TONI&GUY Truro

Thank you so much for your much valued feedback, great to hear.

Great service

Alan
11th Sep 2020
Team Member: Kelly
5.0
Appointment verified by SALONGENIUS Software

Great and professional service, thank you.

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Response from TONI&GUY Truro

Excellent, thank you very much for your valued feedback.

Great knowledge

Caroline
9th Sep 2020
Team Member: Shaun
4.0
Appointment verified by SALONGENIUS Software

Shaun was great she was very supportive of my issues with my damaged hair. She was extremely helpful and knowledgeable about what would help. All the while she was clearly rushed off her feet attending to many others needs. She really was ace!

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Response from TONI&GUY Truro

Thank you for your valued feedback.

My experience at the salon

Anonymous
9th Sep 2020
5.0

Great experience, lovely colour and care from Sophie, fantastic hair cut from Shaun, felt like a new woman!!

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Response from TONI&GUY Truro

Thank you so much, lovely to hear.

Lovely salon

Anonymous
8th Sep 2020
5.0

Lovely friendly salon . Everyone really nice , couldn’t do more for us , and a very good hair cut .

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Response from TONI&GUY Truro

Thank you so much.

Haircut

Anonymous
8th Sep 2020
Team Member: Shaun
5.0

Really good

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Response from TONI&GUY Truro

Thanks for your much valued feedback. Toni&guy Truro.

Excellent as ever

Nikki
3rd Sep 2020
Team Member: Shaun
5.0
Appointment verified by SALONGENIUS Software

Completely satisfied as always.
It’s nice to see people going above and beyond regarding covid safety

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Response from TONI&GUY Truro

Thanks nik for all your support and your valued feedback .

New hairstyle

Julie Rae
3rd Sep 2020
Team Member: Vicky
5.0

A great experience, described the cut I ideally wanted. Vicky understand completely and added some suggestions to give me an individual style. Great company too, really enjoyed my visit.

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Response from TONI&GUY Truro

That’s great to hear, thanks so much for your feedback.

Friendly, helpful, flexible

Joe Francis
29th Aug 2020
Team Member: Betsy
5.0
Appointment verified by SALONGENIUS Software

Betsy was very helpful, super friendly and went the extra mile in cutting and styling my hair. So much so I’m coming back for a pre-wedding touch-up!

Would highly recommend.

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Response from TONI&GUY Truro

Thank you for your much valued feedback. Great to hear.

Really nice cut

Amanda
29th Aug 2020
Team Member: Betsy
5.0
Appointment verified by SALONGENIUS Software

Betsy knew exactly what I had in mind and really listened. Attention to detail and lovely finish. Superb thank you.

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Response from TONI&GUY Truro

Thank you Amanda for your much valued feedback. Great to hear .

Hair Cut

Pauline Turner
27th Aug 2020
Team Member: Kelly
5.0

Excellent hair cut,but because of my age I would have preferred that everyone wore protective masks under their visors.

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Response from TONI&GUY Truro

Thank you pauline for your feedback, we encourage the staff to wear face masks each day, from time to time they may relieve themselves for a few minutes. Sorry if it made you feel uncomfortable.
From Kelly and Shaun .

Good Hairdressers

Debi Wilkinson
26th Aug 2020
Team Member: Sophie
4.5
Appointment verified by SALONGENIUS Software

Sophie has a good knowledge of colours and grasps what you want very quickly. She is very sweet and capable

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Response from TONI&GUY Truro

Thank you so much for your valued feedback, Sophie is a great colourist and staff member. Look forward to seeing you again .

Feeling pampered

Clare Jones
25th Aug 2020
Team Member: Shaun
5.0
Appointment verified by SALONGENIUS Software

Shaun is a fantastic cutter, I am always pleased with my style and colour and leave the salon feeling very pampered. I have been looked after by friendly, professional staff who know whether I want to talk or just enjoy a quiet pampering. I have no hesitation in recommending this Toni and Guy very highly.

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Response from TONI&GUY Truro

Thanks Clare I really appreciate that, your to kind. See you again soon .

Fantastic haircut and experience

Kelvin
21st Aug 2020
Team Member: Shaun
5.0
Appointment verified by SALONGENIUS Software

I came in for a hair cut after, having shaved my own head for 25 year, growing my hair during lockdown. Don't get me wrong my hair is awkward on its best day. Shaun was a great guy and understood what was needed and what I wanted. He made me feel really relaxed and like I was in safe hands....which I absolutely was. Love how my hair turned out, exactly what I was hoping for and Shaun gave me some great advice for looking after it. Brilliant!

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Response from TONI&GUY Truro

Thanks kelvin for your much valued feedback. Glad you had a good experience.

Great Cut from Betsy!

Beth
20th Aug 2020
Team Member: Betsy
5.0
Appointment verified by SALONGENIUS Software

Really happy with my cut from Betsy today! Excellent service, friendly and store fully COVID compliant. Thankyou very much

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Response from TONI&GUY Truro

Thanks for your feedback, great to hear.

Amazing hair!

Aimée
17th Aug 2020
Team Member: Betsy
5.0
Appointment verified by SALONGENIUS Software

I am so in love with my hair, all thanks to Betsy’s amazing skills! I am so happy with it, thank you!

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Response from TONI&GUY Truro

Thank you so much for your much valued feedback, I will pass it on to Betsy .

Amazing

Emma Hill
17th Aug 2020
Team Member: Betsy
5.0

Amazing Thankyou

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Response from TONI&GUY Truro

Thanks for your feedback Emma, much appreciated.

Thank you

Anonymous
16th Aug 2020
4.5

Great haircut ... did exactly what I asked and will definitely be back. Thank you Shaun. Lovely salon too.

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Response from TONI&GUY Truro

Thank you so much, so nice to hear.

Excellent

Janet Rigby
14th Aug 2020
Team Member: Lyndsey
5.0

Lyndsey was fabulous. She listened to what I wanted and gave me appropriate advice. I’ll definitely be back

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Response from TONI&GUY Truro

Thanks for your valued feedback, so nice to hear.
From the team at Toni&guy Truro.

Excellent!

Lucy
14th Aug 2020
Team Member: Lyndsey
5.0
Appointment verified by SALONGENIUS Software

Fantastic haircut today. Very clean and airey salon. Lyndsey was lovely and cut exactly how I wanted it. I’m definitely going back. Thanks Lyndsey!

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Response from TONI&GUY Truro

That’s so nice to hear Lucy, thank you so much for your much valued feedback, from the team at Toni&guy Truro.

Haircut 2020

Anonymous
13th Aug 2020
5.0

Great haircut.
Great service, very safe, quick and efficient and Betsy is just gorgeous .
Thank you.

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Response from TONI&GUY Truro

Thank you that’s so nice to hear.

Perfect haircut

Anonymous
11th Aug 2020
5.0

They are very kind, perfect haircut with professional products. I recommend it to everyone.☆☆☆☆☆100%
Thank you Sophie ♡

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Response from TONI&GUY Truro

Thanks for your valued feedback.

Mr

Jason
8th Aug 2020
Team Member: Shaun
5.0
Appointment verified by SALONGENIUS Software

Very welcoming & friendly service. Fantastic cut. Extremely happy.

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Response from TONI&GUY Truro

Thank you Jason for your valued feedback, glad you enjoyed your time with us.

Miss

Leah Parry
7th Aug 2020
Team Member: Shaun
5.0
Appointment verified by SALONGENIUS Software

Polite, cheerful and intuitive. Couldn’t ask for me.

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Response from TONI&GUY Truro

Thank you for your much valued feedback Leah and glad you had a nice time with us.

Amazing

Dominic
6th Aug 2020
Team Member: Sophie
5.0
Appointment verified by SALONGENIUS Software

I love this salon, the staff are friendly, the atmosphere is calming, can always have a great chat to the crew. Sophie (blonde hair) is such a delight to see, she's incredible at her job.

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Response from TONI&GUY Truro

Thanks Dominic for you much valued feedback and thank you for coming to see us.

Excellent

Christine jones
6th Aug 2020
Team Member: Sophie
5.0
Appointment verified by SALONGENIUS Software

Sophie really takes her time too perfect my colourd blonde really pleased with my hair done too best highest standards as always :)

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Response from TONI&GUY Truro

Thank you Christine for your valued feedback and glad you had a nice experience with us .

Me

Sarah
5th Aug 2020
Team Member: Lyndsey
5.0

Great experience

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Response from TONI&GUY Truro

Thank you Sarah for your valued feedback. Glad you had a nice time with us .

poor service

Affi
4th Aug 2020
2.0

Very poor customer service, I would expecting much more from a style director , very bad side fringe haircut
she left all the hairs on face, neck and everywhere and she left .Not recommend the salon at all.

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Response from TONI&GUY Truro

Thank you for your much valued feedback. We are so very sorry that you are unhappy with your time spent with us and also the disappointment for being cancelled due to a staff member being absent. If you would like to discuss further please call me at the salon.
Kindest regards
Shaun

Covid review

julie wallace
1st Aug 2020
Team Member: Vicky
5.0
Appointment verified by SALONGENIUS Software

Amazing experience, friendly welcome. Vicky is a vary talented stylist and immediately puts a smile on your face. The salon is spotless and the constant cleaning and sanitising is commendable, well done to the team for making challenging times so comfortable.

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Response from TONI&GUY Truro

That’s so nice to hear, thank you so much for your valued feedback.

Excellent

Alison Stewart
31st Jul 2020
Team Member: Shaun
5.0
Appointment verified by SALONGENIUS Software

Efficient and professional. All set up well for everyone's safety and my hair looks amazing thank you.

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Response from TONI&GUY Truro

Thank you so much for your much valued feedback, From the team at toni&guy truro.

Reopening after lockdown

Christine Smythe
31st Jul 2020
Team Member: Shaun
5.0
Appointment verified by SALONGENIUS Software

Excellent as always. Congratulations on reopening safely. The salon is gleaming. Beautifully clean and fabulous new decor. Well done Shaun and team.

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Response from TONI&GUY Truro

Thank you so much chris for your feedback and for your kind gift , so grateful to you x

Re newer Salon

Gay Ironmonger
28th Jul 2020
Team Member: Charlotte
4.5
Appointment verified by SALONGENIUS Software

The Salon looked fresh and professional I think much improved especially without the leather sofa.......

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Response from TONI&GUY Truro

Thanks gay I’m glad you liked it and enjoyed your time with us.

The dream team

Karen
28th Jul 2020
Team Member: Sophie
5.0

I had the lovely Sophie’s today for my colour and cut and couldn’t be more happy.

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Response from TONI&GUY Truro

Lovely to hear thank you so much for your feedback.

Truro Toni&Guy

Anonymous
28th Jul 2020
5.0

Excellent services

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Response from TONI&GUY Truro

Thank you so much for your valued feedback. From all the team at Toni&guy truro.

Post lockdown haircut!!

Anonymous
27th Jul 2020
5.0

Very impressed at the care taken with hygiene. Personal packs very good idea. Very reassuring.

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Response from TONI&GUY Truro

Thank you so much for your much valued feedback, from the team at Toni&guy Truro.

Haircut

Michaela
27th Jul 2020
Team Member: Vicky
5.0
Appointment verified by SALONGENIUS Software

Fabulous service provided. Vicky was professional And confident. Love my haircut, thank you.

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Response from TONI&GUY Truro

Thank you so much for your valued feedback, from the team at Toni&guy Truro

Super Sunday cut

Anna D
26th Jul 2020
Team Member: Sophie
5.0

Amazing cut, gorgeous natural highlights and a beautiful wavy blow dry to finish it all off. Nice chat, lovely environment- very enjoyable

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Response from TONI&GUY Truro

Thank you so much for your valued feedback, from the team at Toni&guy Truro