Response from Hair & Co Newtownards
Dear valued customer,
Thank you so much for taking the time to leave a review for your recent visit to our salon. We're thrilled to hear that Sarah provided you with a thorough and patient service, leaving you satisfied with your hair's colour correction.
We're sorry to see that you were charged for additional products used during your appointment. Our goal is always to be transparent about any extra costs that may arise, and we hope that the end result of your beautiful hair made up for any surprise charges. We appreciate your feedback and have made a note to inform all customers about potential added fees in the future.
Our team takes pride in delivering quality services that are value for money, and we're delighted that you agree. We know that budgeting can be a challenge for all of us, and we understand that tipping may not always be possible. Please know that your satisfaction and loyalty are the best forms of appreciation for our team.
Thank you again for choosing our salon. We look forward to welcoming you back and providing you with another exceptional experience.
Sincerely,
The Hair & Co Newtownards Team