Jo & Cass Hair & Beauty Kendal, Cumbria

58, Highgate, Kendal, Cumbria, LA9 4TF

About us

In our Kendal salon, we offer a variety or services for all hair types. Our team of hair stylists in Kendal will have the solution for all your hair needs.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair

Reviews

4.93
420 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Feedback

Astrid gibbs
1st Nov 2023
Team Member: Mel
5.0
Appointment verified by Shortcuts Software

As always Mel cut my hair beautifully. She is a pleasure to have as a stylist and I always enjoy a good natter at the same time

Service
Value
Result
Cleanliness
Atmosphere

Colour and cut

Kate
29th Oct 2023
5.0

Always a pleasure at Jo and Cass

Service
Value
Result
Cleanliness
Atmosphere

Friendly with excellent professionalism

Jane Hodgson
26th Oct 2023
Team Member: Steph
5.0
Appointment verified by Shortcuts Software

Steph is an excellent hairdresser and always cuts and blow drys my hair perfectly. Salon is well looked after and efficiently run and nice to be in.

Service
Value
Result
Cleanliness
Atmosphere

Great stylist

Carol Brownhill
25th Oct 2023
Team Member: Amy
5.0
Appointment verified by Shortcuts Software

Have been to Amy for several years. She’s lovely, professional and an excellent stylist, who is also knowledgeable about the types of colour ants/shades and how they will react with my hair.

Service
Value
Result
Cleanliness
Atmosphere

Great stylist

Carol Brownhill
25th Oct 2023
Team Member: Amy
5.0
Appointment verified by Shortcuts Software

Have been to Amy for several years. She’s lovely, professional and an excellent stylist, who is also knowledgeable about the types of colour ants/shades and how they will react with my hair.

Service
Value
Result
Cleanliness
Atmosphere

Hair Cut

Peter
25th Oct 2023
Team Member: Evie
5.0
Appointment verified by Shortcuts Software

Evie did a brilliant job of cutting and styling my hair

Service
Value
Result
Cleanliness
Atmosphere

.

Jackie Bateman
25th Oct 2023
3.5
Appointment verified by Shortcuts Software

I asked for the stylist just to tidy up my hair as I’m growing it and to trim around my ears. I came out with my hair really short as she said it looked like two different styles - I hadn’t realised that neatening it up would mean it was so short. My hair will very soon need trimming around the ears again

Service
Value
Result
Cleanliness
Atmosphere
Response from Jo & Cass - Kendal

Good morning Jackie, we are so sorry to hear that you’ve had a bad experience, please accept my apologies as this is not normally our best practice. Please contact the salon to book in with myself and I can tidy up round your ears.
Thank you for your feedback this helps me greatly with employee training.
Thanks again
Nicola
Salon manager

Cut and Blow Dry

Amanda Tolan
18th Oct 2023
Team Member: Mel
5.0
Appointment verified by Shortcuts Software

Brilliant cut and blow dry with mel, new style
and felt far more fashionable when i left.

Service
Value
Result
Cleanliness
Atmosphere

Super as always

Sian Pittman
17th Oct 2023
Team Member: Evie
4.5
Appointment verified by Shortcuts Software

Evie is friendly and professional. She always gets my hair exactly how I like it.

Service
Value
Result
Cleanliness
Atmosphere

From blonde to dark…

Laura Donnelly
15th Oct 2023
Team Member: Amy
5.0
Appointment verified by Shortcuts Software

Extremely happy with my new colour after changing from blonde to dark!

Amy was absolutely brilliant in consultation before the colour change and filled me with confidence about the new look and options that would work best for my hair type.

I really felt that Amy wanted to get the colour and style right for me and she did.

Amy has been my hairdresser for over 10 years and has been consistently great with blonde highlights. However, having experienced the passion and dedication Amy showed to make a complete change to my hair after 10 years of the same style, I only wish I’d asked for her ideas to create a new look sooner!

Service
Value
Result
Cleanliness
Atmosphere

Cut & Blow

Sue Tallis
10th Oct 2023
Team Member: Georgia
5.0
Appointment verified by Shortcuts Software

Carefully listened to what I wanted
Cut and styled perfectly - just how I wanted my hair

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Anonymous
9th Oct 2023
Team Member: Lauren
5.0

Excellent

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Anonymous
9th Oct 2023
Team Member: Lauren
5.0

Excellent

Service
Value
Result
Cleanliness
Atmosphere

Great Service!

Alison Wild
8th Oct 2023
Team Member: Georgia
5.0
Appointment verified by Shortcuts Software

Listens and advises with professional friendly.

Service
Value
Result
Cleanliness
Atmosphere

Great Service!

Alison Wild
8th Oct 2023
Team Member: Georgia
5.0
Appointment verified by Shortcuts Software

Listens and advises with professional friendly.

Service
Value
Result
Cleanliness
Atmosphere

Colour and cut

Anonymous
7th Oct 2023
Team Member: Mel
5.0

Amazing as always

Service
Value
Result
Cleanliness
Atmosphere

Miraculous volume!!!

Alexandra (Lexie) Harrison
6th Oct 2023
Team Member: Mel
5.0
Appointment verified by Shortcuts Software

Feeling thankful for my visit to Jo & Cass, Kendal yesterday ? Thank you Mel for a wonderful wash & condition & for achieving Miraculous VOLUME ♥️ I bounced around happily after leaving the salon & my hair is still looking good after a night of sleep! Thank you Lily for booking my appointment and to Mel for the pleasure of your outstanding customer service.

The Jo & Cass, Kendal team are the best!! X

Service
Value
Result
Cleanliness
Atmosphere

Wet cut

Helen Prince
4th Oct 2023
Team Member: Mel
5.0
Appointment verified by Shortcuts Software

Always a fun and professional
experience leaving with a great haircut. Thank you.

Service
Value
Result
Cleanliness
Atmosphere

Thank you

Kristine
30th Sep 2023
Team Member: Amelia
5.0

Thank you for the fantastic haircut.
Had a great time. Amelia listened to me and frequently checked in to make sure my haircut comes out great - and it did. Loved the atmosphere in the salon as well.
Thank you very much. :)

Service
Value
Result
Cleanliness
Atmosphere

Thank you

Kristine
30th Sep 2023
Team Member: Amelia
5.0

Thank you for the fantastic haircut.
Had a great time. Amelia listened to me and frequently checked in to make sure my haircut comes out great - and it did. Loved the atmosphere in the salon as well.
Thank you very much. :)

Service
Value
Result
Cleanliness
Atmosphere

New hair colour day c

Diane Norcross
28th Sep 2023
Team Member: Amy
5.0
Appointment verified by Shortcuts Software

Amazing service as always.

Service
Value
Result
Cleanliness
Atmosphere

Friendly staff, excellent service.

Becca Boustead
27th Sep 2023
Team Member: Mel
5.0
Appointment verified by Shortcuts Software

The staff were so friendly and accommodating of me and my 3 year old daughter. My daughter had fallen asleep just prior to the appointment and they were really patience and kind with her. Great service.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Sue Prince
23rd Sep 2023
Team Member: Amy
5.0
Appointment verified by Shortcuts Software

Great haircut as always

Service
Value
Result
Cleanliness
Atmosphere

21/9/23

Jane Howarth
22nd Sep 2023
Team Member: Evie
4.5
Appointment verified by Shortcuts Software

Good visit, like the results. Evie listens to my comments and remembers how I like it done. Very pleased

Service
Value
Result
Cleanliness
Atmosphere

Excellent colour and cut

Julia Mckernan
21st Sep 2023
Team Member: TJ
5.0
Appointment verified by Shortcuts Software

Excellent colour and cut. Lovely natural looking blow dry - just what I asked for.
Thanks TJ

Service
Value
Result
Cleanliness
Atmosphere

First visit

Suzanne
16th Sep 2023
Team Member: Natalie
5.0
Appointment verified by Shortcuts Software

Sorry I think it was Natalie but have memory issues!
Great experience, felt like I was in good hands. Listened to what I wanted :)

Service
Value
Result
Cleanliness
Atmosphere

Another excellent experience at Jo and Cass

Brenda Holliday
15th Sep 2023
Team Member: Georgia
5.0
Appointment verified by Shortcuts Software

Georgia is always a pleasure , so professional and knowledgeable.

Service
Value
Result
Cleanliness
Atmosphere

Just passing by

Aga
12th Sep 2023
Team Member: Amy
5.0
Appointment verified by Shortcuts Software

Traveling to Lakes, needed a haircut, booked online, good service, nice staff.

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Tim Sewell
10th Sep 2023
Team Member: Nicola
5.0
Appointment verified by Shortcuts Software

I was a little late but coffee waiting for me and a smiling Nicola

Service
Value
Result
Cleanliness
Atmosphere

Half head highlights and cut

Kimberley Jessop
10th Sep 2023
Team Member: Amy
5.0
Appointment verified by Shortcuts Software

Love my hair! Thanks Amy x

Service
Value
Result
Cleanliness
Atmosphere

Very happy

Hazel
10th Sep 2023
Team Member: Georgia
4.0
Appointment verified by Shortcuts Software

Professional friendly and was happy to listen to my thoughts on the cut.

Service
Value
Result
Cleanliness
Atmosphere

Evie was faultless!!

Tilly Wallington
6th Sep 2023
Team Member: Evie
5.0
Appointment verified by Shortcuts Software

The receptionist was friendly and welcoming and she took my drink order straight away. Evie introduced herself and was very chatty and easy to get along with. She listened carefully when I explained what I wanted and even offered her advice and suggested ideas for face shaping and hair length. She was very complimentary of the quality of my natural hair which was sweet and I really appreciated. I had a lovely hairwash and head massage whilst sitting in their massaging chairs. Evie was thorough but quick with my haircut which I thought was impressive. We chatted the whole time. I told her what I didn’t want doing to my hair when it came to styling (heat tools & hairspray) which she acknowledged and chose a less intense technique. The result of my haircut was beautiful and exactly what I wanted. I very very enjoyable experience! I will be back!

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Claire Moore
6th Sep 2023
Team Member: Lauren
5.0
Appointment verified by Shortcuts Software

Excellent as always, very pleased . Lauren listens and delivers. Always a a great experience in the salon.

Service
Value
Result
Cleanliness
Atmosphere

Great experience

Devon Mills
5th Sep 2023
Team Member: Evie
5.0

My little girl had her hair trimmed, she loves it, thank you!

Service
Value
Result
Cleanliness
Atmosphere

New style

Chrissy Duffin
1st Sep 2023
Team Member: Mel
5.0
Appointment verified by Shortcuts Software

Top service from start to finish. Totally sorted a bad style out. Knew exactly what I needed more than I did. Friendly professional service. Highly recommend

Service
Value
Result
Cleanliness
Atmosphere

Great experience

Sally
31st Aug 2023
Team Member: Georgia
5.0
Appointment verified by Shortcuts Software

I love my new cut. Georgia was caring, professional and did a great job

Service
Value
Result
Cleanliness
Atmosphere

Fantastic cut and great service

Flo
30th Aug 2023
Team Member: Evie
5.0

Evie was really kind to my daughter, the hair cut and styling was fab. We will definitely be back!

Service
Value
Result
Cleanliness
Atmosphere

Great colour

Kate
30th Aug 2023
Team Member: TJ
4.5
Appointment verified by Shortcuts Software

Hi my first time here and I loved it TJ was lovely and very professional, and really listened to what I wanted I love my colour thanks very much I’ll be returning ?

Service
Value
Result
Cleanliness
Atmosphere

Great salon

Jane Hodgson
25th Aug 2023
Team Member: Steph
5.0
Appointment verified by Shortcuts Software

Salon staff look after you and are welcoming . Lily did the hair washing and head massage and was great at chatting ! Steph is a great stylist and very warm and friendly . Hair cutting and styling is always perfect !

Service
Value
Result
Cleanliness
Atmosphere

Amy at Jo & Cass Kendal

Lexie Harrison
19th Aug 2023
Team Member: Amy
5.0
Appointment verified by Shortcuts Software

I thoroughly recommend my hairdresser Amy at Jo & Cass Kendal. Amy is the only hairdresser to cut my hair since moving to Cumbria over three years ago. Amy has a beautiful nature and her cutting & colouring skills are outstanding - beyond her years. Her consistency & professionalism is impressive. It also helps that she works at a superbly managed salon, with a super receptionist Holly. The salon experience often includes a glass of Prosecco.. not just at Christmas! Feeling thankful!

Service
Value
Result
Cleanliness
Atmosphere

Great cut

Sally/Edwin
18th Aug 2023
Team Member: Steph
5.0
Appointment verified by Shortcuts Software

Edwin had a great first proper haircut experience! He wants to come back next time I get mine done ? Thanks Steph

Service
Value
Result
Cleanliness
Atmosphere

Wet trim

Carol Grayson
17th Aug 2023
Team Member: Amy
5.0
Appointment verified by Shortcuts Software

Super nice, friendly Stylist and great trim today. She takes time to explain what she recommends is best for my hair type with regards to reducing thickness and smoothing product's.
We discussed different ideas and options for my next colour appointment.
She doesn't mind if l sometimes have a wet or dry cut only. This is a great option.
Thank you.

Service
Value
Result
Cleanliness
Atmosphere

?‍♀️?‍♀️

paige mcatwer
15th Aug 2023
Team Member: Evie
5.0
Appointment verified by Shortcuts Software

my hair looks and feels absolutely amazing. i made a last minute appointment and wasn’t expecting to be fit in. as usual jo and cass’ customer service was impeccable. will definitely be back again!! thanks evie xo

Service
Value
Result
Cleanliness
Atmosphere

Granddaughter’s haircut

Sheona Cunniff
13th Aug 2023
Team Member: Nicola
5.0
Appointment verified by Shortcuts Software

The girls were really excited to be going back to see Nicola for their haircut. She did an excellent job and the girls were very pleased with their new hair. Thank you Nicola.

Service
Value
Result
Cleanliness
Atmosphere

A pleasure as always

Elizabeth Mackereth
11th Aug 2023
Team Member: Mel
5.0
Appointment verified by Shortcuts Software

I always look forward to my salon appointments. A lovely time to unwind and relax and leave feeling good ?

Service
Value
Result
Cleanliness
Atmosphere

Always happy

Dinah
10th Aug 2023
Team Member: Nicola
5.0
Appointment verified by Shortcuts Software

I'm always really happy with the skills and service at Jo & Cass in Kendal.

Service
Value
Result
Cleanliness
Atmosphere

Hair cut and colour

Sheona
6th Aug 2023
Team Member: Mel
5.0
Appointment verified by Shortcuts Software

Excellent experience as always, will not let anyone else touch my hair.

Service
Value
Result
Cleanliness
Atmosphere

Luxurious

Ffion Medi Ellis
5th Aug 2023
Team Member: Nicola
5.0
Appointment verified by Shortcuts Software

The staff were extremely kind the moment I walked in. I was offered a drink and despite arriving 10 minutes early, I was guided to my seat and didn’t need to wait at all. Nicola was exceptional. She offered me a hair mask treatment and knew exactly how I wanted my hair cut and styled without me having to say much. I love getting my hair washed on a chair that reclined and gave me a massage. I would definitely go here again.

Service
Value
Result
Cleanliness
Atmosphere

Appointment

Cheryl Wilson
2nd Aug 2023
Team Member: Amy
5.0
Appointment verified by Shortcuts Software

Excellent service from start to finish.
Amy is very knowledgeable, friendly and I was very happy with my visit.

Service
Value
Result
Cleanliness
Atmosphere

Re-syle my unruly wig!!

Michelle Rigg
31st Jul 2023
Team Member: Steph
5.0
Appointment verified by Shortcuts Software

She did a brilliant job....as always. Steph is nderstanding of my needs, and always makes me feel and look a 100% bettrr than when I srrived! Thankyou. ?

Service
Value
Result
Cleanliness
Atmosphere