You are guaranteed a warm and friendly welcome in our contemporary, ground floor salon on vibrant Sadler Gate, located in the Cathedral Quarter of Derby city centre.
We are a team of highly professional stylists headed up by Salon Director, Louise Radford, and we are passionate about providing the very best experience and service for every one of our clients.
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I am very unhappy with the outcome. Everything about my hair is wrong I have never been shown an option of toners when I asked the hairstylist what toner she’s put in, her response was it’s too many numbers I can tell you if you want …… she’s not discussed the toners. My hair looks very blunt I asked for balayage and it’s more of highlights… the worst part is that I have patchy parts and that was my biggest fear, when I went for a consultation I said to the stylist that I do not want “sunkissed “ look I don’t like warm tones and she’s done the opposite I have golden undertone and it looks very brassy, I went for a consultation with my previous hairstylist and she will have to do a full head balayage to fix everything… so now I will have to pay another full amount for my hair to look how I like it.. absolutely devastated as it’s not cheap
Hi Karolina,
Firstly, we are sorry that you aren’t happy with you hair. Unfortunately we don’t like to show clients toners as toners ‘tone unwanted tones’ in your hair and if we were to show you a swatch of the toners we used it wouldn’t look like that on your hair, therefore we’d be giving you an unrealistic expectation. We did however discuss that we were going to use a mixture of gold (warm) and cool tones to help create an overall creamy tone, as you stated in your consultation. We also did a ‘Foiliage’ method on your hair instead of freehand balayage which again you specifically asked for. When you left your appointment you were very happy with your hair and said you’d be coming back as you preferred how our stylist did it compared to your previous salon, we’re sorry that you’ve now changed your mind. As discussed we are happy to fix this in salon free of charge for you. But it’s obvious we aren’t the salon for you anymore.
Love my holiday hair.
Hi Lorraine,
Thank you for leaving us a review! We are thrilled to hear that you love your holiday hair by Lisa!
See you again soon.
Just a cut and blow on this visit.
Pleased with the results.
I have been a customer of Lisa’s for over thirty years.
This speaks for itself that I am a satisfied customer..
I have always found the ambiance of the salon to be very good.
Welcoming, relaxing with a very attentive team.
Hi Shirley,
Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that you were pleased with the results of your cut and blow and thank you for your loyalty to Lisa and our salon!
Went to ask for my bleach panels root retouched, and toned. I came out with yellow hair, and bleach had ran causing my hair to have bleach bleed. I contacted the salon and they asked me to come back to change it, they used a different toner. However I didn’t think I was listened in the consultation regarding the correction, I said that it was very yellow looked like I had tiger stripes. I was taken to the back wash for the new toner the stylist kept going back and fourth with the toner I don’t think she knew how much she needed. Once taken back to the chair I said my hair looked orange at the top where my natural roots were where the bleach had bled. I have dark brunette hair, this area is now a light copper auburn where the bleach has stripped my natural roots. I said in the chair that this still looks orangey the stylist took me back to back wash to apply more toner. When blow drying it I said it look very coppery at the top where my natural roots are. I am not impressed with the service I didn’t feel like I was listened in my consultation at all. I don’t have a difficult colour style it’s very basic and for some reason it was disastrous. Less than a week the toners been in and now my hair has gone yellow after washing my hair and still have copper roots. For saying I paid £81 it looks like I did it myself at home with a box dye. This has always been my hair style and now I’m constantly wearing my hair up embarrassed that my hair is copper at the top and the toner has rinsed away that my bleach pieces are now back yellow. I had this hair during Covid and I was never that and then and I didn’t visit a hairdresser in nearly 2 years. I am very very disappointed and unhappy and will not be attending that salon again, knowing it’s coming up to summer and I can’t wear my hair down on nights out and have to hide my hair, the salon has definitely not done my confidence any good.
Hi Hannah,
We are sorry to hear that you were not completely satisfied with the results, thank you for giving us your time to speak to us privately.
KH Sadlergate
Very good as always. Much tidier!
Hi Arthur,
Great to hear this, thank you!
As always a great colour refresh and fab blow dry!! Thankyou Louse
Hi Christine,
Thank you so much for taking the time to leave a review, see you again soon.
Super relaxing haircut… thank you Robert
Hi Caroline,
Thank you for leaving a lovely review for Robert. See you again soon.
Always look forward to having my hair done, knowing I will leave the salon happy, lots of thanks to Leeanna.
Hi Elaine,
Thank you for taking the time to leave us a review! We are thrilled to hear that Leeanna made sure that you left with a smile on your face.
We look forward to seeing you again next time for the same again :)
Love my haircut would highly recommend Kayleigh
Hi Justine,
Thank you so much for the lovely review! We appreciate your recommendation and your support means a lot to our team.
See you again soon.
Probably one of the best stylists in the County. Colour, cut and styling always amazing, I regularly have lovely comments on my hair.
Hi Amanda,
Thank you for such a lovely review for Robert! It's great to know that you are happy with your recent visit and that you have received lovely comments on your hair.
Sorry I don’t know the name of my hairdresser today. She was very accommodating and had a South African accent!
Hi Phil,
This would be Jessica! We are happy to hear that she was accommodating, we hope to see you again soon.
Excellent 👍
Hi E. Talbot,
Thank you for your review!
Amazing salon, everyone is so nice and friendly.
Jess has been doing my hair for a number of years and always makes me feel amazing. Her warm caring nature and sense of humour is above and beyond. The best by far, thank you Jess. X
Dear valued customer,
Thank you so much for taking the time to leave us this lovely review. We are glad to hear that you had a great experience with us and that Jess has been taking care of your hair for years.
Thank you for your loyalty, Jessica and the team will look forward to seeing you again soon.
Excellent as always understands my needs and hair so pleased with the results Thankyou x
Hi Glenda,
Thank you for taking time to write a review, your hair looked lovely!
See you again soon!
Warm welcome to the salon. Very pleased with the lovely cut I received from Robert.
Hi Sue,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a warm welcome at our salon and that you are pleased with your lovely cut from Robert.
Excellent styling done by the very experienced Nicki and meticulous colouring done by Danan. Great teamwork delivered by lovely people.
Hi Shona,
Thank you for taking the time to leave us a review! We're so glad to hear that you had an excellent experience with Nicki and Dannan at our salon. They are both highly skilled and we're lucky to have them as part of our team.
Team work!
Fantastic service! Perfect cut! Beautiful colour!
Hi Vanessa,
We are glad to hear that your experience at our salon with Robert was fantastic!
We appreciate your support and hope to see you again soon!
Lovely experience, Jess explains what she’s doing and has an amazing sense of humour
Hi Ruth,
Thank you so much for your review! Jess has a special talent for both hair styling and making people laugh. We will be sure to pass along your kind words to her.
Thank you again.
Excellent service and very careful styling
Hi Sharon,
Thank you for your review, we will look forward to seeing you again soon.
Very warm, welcoming and friendly service.
Dear valued customer,
We are delighted to hear that you found our service to be warm, welcoming, and friendly.
We hope to see you again soon and continue providing exceptional service at every visit.
A superb saloon with excellent service and really friendly staff.
Hi Joan,
Welcome to our salon! Thank you so much for your kind words, we look forward to welcoming you back soon.
A superb saloon with excellent service and really friendly staff.
A superb saloon with excellent service and really friendly staff.
My first visit to the Sadlergate salon and I was not disappointed. Leanna seemed more comfortable than ever and had an air of freedom and autonomy not witnessed previously. I feel she is going to excell at this new location; she was excellent before, but now she's flying and seems full of ideas to express her talents and share her amazing skills with younger stylists- I feel she has found her niche here. My experience last night was second to none, and I'm delighted and so fortunate to have 'found' her.
Hi Julie,
Thank you for taking the time to share your experience at our salon. We are thrilled to hear that you had a great first visit at our Sadlergate.
Leanna is definitely a talented stylist and we are so happy to have her on our team.
We look forward to having you back.
Had a cut and colour with Lisa really pleased with result great stylist always a pleasure nice cuppa with biscuits as well happy customer
Hi Linda,
Thank you so much for taking the time to leave us a review! We're delighted to hear that you had a great experience with Lisa at our salon.
We also love treating our customers to a nice cuppa and some biscuits during their appointments. We're glad you enjoyed!
A joy as always, good cut and chat.
Hi Jennifer,
Thank you for your review, it's a joy to see you!
Lovely Saturday morning at the salon. Lisa is fantastic at what she does. The salon had a lovely buzz to it
Hi Sarah,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a lovely Saturday morning at the salon with Lisa.
We hope future appointments live up to the same expectations!
I always look forward to my hair appointments and am never disappointed. Friendly,fun and a wonderful haircut. Thankyou x
Hi Julie,
Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you always enjoy your appointments with us and leave feeling happy with your haircut, It means a lot to know this.
Thank you again.
Very friendly, lovely restyle thank you.
Hi Anna,
Thank you for taking the time to write a lovely review, we are thrilled to hear that you loved your restyle.
We look forward to seeing you again soon.
Loved the curls added to my great blow dry!
Hi Christine,
Thank you for your review, we are pleased to hear that you loved your blow dry and curls, we will be sure to let Jessica know!
As usual I cannot praise Kayleigh enough for excellent hair cut, colour and styling. So pleased with the result! She works wonders.
Hi Linda,
Thank you so much for leaving such a lovely review for Kayleigh. We are thrilled to hear that you had a wonderful experience and we are glad Kayleigh was able to give you an excellent hair cut, colour and styling.
First time at the Sadler Gate store after the move from St Peter’s St. It was busy in a good way and everyone seemed happy and friendly. A good experience.
Hi Sheila,
We're delighted to hear that you had a great experience at our salon! Thank you for taking the time to leave us a review. We're so glad you enjoyed our new location on Sadlergate.
We hope to see you again soon!
Thoroughly thoroughly enjoyed having my favourite stylist back after her Illness. Very happy with my hair as usual
Hi Mrs. Gillian Hurdis,
We are delighted to hear that you enjoyed having Nicki back, as are we! And that you were happy with your hair.
Thank you for your review, we look forward to seeing you again soon.
Always a pleasure , Jessica is a lovely person and brilliant hairdresser
Hi Deidre,
Thank you for a lovely review. We definitely agree with you, Jessica is a lovely person and a brilliant hairdresser!
It's a pleasure to have you in our salon, thank you again.
Skilled at styling is KHs very own Dannon.
KH are lucky to have this young man styling cuts. 10 ⭐️S
Hi Pru,
Thank you so much for your kind review! We couldn't agree more, Dannon is an incredibly talented stylist and we feel lucky to have him as part of our team at KH Sadlergate.
We're thrilled that you had a great experience with him and we hope to see you again soon!
As ever excellent service, cut and colour with Kayleigh again. Thanx.
Hi Jan,
Thank you for taking the time to leave a review for us! We are so happy to hear that you enjoyed your experience with Kayleigh.
We appreciate your loyalty and we look forward to seeing you again soon.
Welcome back Nicki.
Loving the new hairstyle!!
Dear valued customer,
Thank you so much for the lovely review about Nicki. We're glad you liked your hairstyle!
Lisa started doing my hair several months ago just when I decided to have a change of style. She has listened to all my requests and refined my cut and colour each visit to suit along with making great suggestions too. I am so so pleased with this new look! Thank you Lisa!
Hi Cathy,
Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that you are pleased with your new hairstyle and we are glad to hear that Lisa's recommendations have helped in achieving your desired look.
Thank you again for your loyalty to the salon and now to Lisa, see you again soon.
Consistently excellent
Hi Louise,
Thank you for your review, this is lovely to hear.
See you again soon.
Another great haircut from Jessica today. I would recommend her to anyone. Never a dull moment 👍🏻👍🏻
Hi Stuart,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had another great haircut from Jessica. We appreciate your recommendation, there's never a dull moment when Jessica is around!
We look forward to seeing you again soon.
I loved my first visit to Sadlergate, it had a great vibe, and Nicky gave me a lovely new cut
Hi Gill,
Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you enjoyed your first visit to KH Sadlergate and that you felt the great vibe. We are also happy to hear that Nicky was able to give you a lovely new cut. We will be sure to pass along your kind words to her.
We look forward to seeing you again next time.
Jess always cuts my hair beautifully, she knows exactly how to make it look great. Would definitely recommend! Thank you Jess!
Hi Nicola,
Thank you so much for leaving us a lovely review! We are thrilled to hear that you always have a great experience when Jess cuts your hair. We appreciate your recommendation, it means a lot to us.
We look forward to seeing you again soon at KH Hair Derby Sadlergate.
I always enjoy my visit to KH hair and
always leave feeling much better and
even looking better
Hi Eileen,
Thank you so much for your kind words and for taking the time to leave a review about your recent visit to us.
It's great to hear how you feel.
Thank you once again.
Thank you so much to fabulous Jess for my cut/colour & all the giggles in between- wasn’t feeling at my best (due to a recent bereavement) and really appreciate Jess’ kindness & sensitivity 🤩
Hi Jane,
Thank you for taking the time to leave us such a lovely review. We are glad to hear that Jess provided you with not only a fabulous cut and colour, but also some much needed giggles.
We will look forward to seeing you again next time, we are always here to uplift your spirits.
Had to change my appointment date from original made, this was gratefully accommodated and to include root colour.
Great cut , as always . I’m always happy with the overall result.
Hi Kate,
Thank you for leaving us a lovely review! We're glad to hear that we were able to accommodate your change of appointment and that your visit with us resulted in a great cut.
See you again soon.
Walked out feeling a million dollars
Hi Nikki,
Thank you for taking the time to leave us a review. We are delighted to hear that you left our salon feeling like a million dollars! It is always our goal to make our clients feel confident and beautiful.
I thought the new salon (to me) was very busy, very noisy and just how a salon should be. Very pleased with my hair by Dannan as usual.
Scarlett used her magic again to give me a great, rich colour and Louise added an expert cut and blow dry!
Kayleigh has coloured and styled my hair beautifully, it looks so shiny and feels lovely and soft. I always look forward to visiting KH Sadlergate, it is the perfect way to end a busy week at work!
First time visited the new salon after usually going in the Derbion. Very relaxed and friendly.
You are guaranteed a warm and friendly welcome in our contemporary, ground floor salon on vibrant Sadler Gate, located in the Cathedral Quarter of Derby city centre.
We are a team of highly professional stylists headed up by Salon Director, Louise Radford, and we are passionate about providing the very best experience and service for every one of our clients.
