Response from KH Hair Ripley
Dear Jayne,
Thank you for taking the time to leave your review. Please rest assured we take all comments left by our clients very seriously and feel it only right to respond to them personally.
As you mentioned, although you have a dry cut which requires no use of products it still takes approximately 30 minutes to provide this service and we try and base our prices on the amount of time it takes to provide a specific service.
Coupled with the fact that we are constantly providing ongoing training to all our team, so that they can provide the best possible service for our clients, which of course comes at a cost to our business.
Finally, as we are sure you will appreciate with the cost of energy prices going up so dramatically and many other factors that are out of our hands, all of these contribute to how we price our services.
Once again many thanks for your feedback and loyalty and we hope to see you in the salon soon.