KH Hair Salon Ripley, Derbyshire

13 Grosvenor Road, Ripley, Derbyshire, DE5 3JE

About us

Salon director Sarah Storer takes great pride in leading a talented award winning team – in a superb, spacious salon , it has a warm and welcoming atmosphere, our stylists are at their artistic peak with regular masterclasses at internationally recognised training schools.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:30
Wednesday 09:00 - 16:30
Thursday 09:30 - 19:00
Friday 09:00 - 19:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.95
2,173 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Colour and cut andblowdry

Mrs Kathryn Holling
19th Aug 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Brilliant as always

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Kathryn,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had another brilliant experience with us at KH Hair Ripley.

Our team always strives to provide top-notch service and it's wonderful to know that we were able to meet your expectations once again.

We truly value your ongoing support and look forward to seeing you again soon. Take care!

Best,
The team at KH Hair Ripley.

What a fantastic experience

Sara Barnett
17th Aug 2024
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Thank you so much Amy you've done a fantastic job on my hair see you in 8 wks

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Sara,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a fantastic experience at our salon and that Amy did an amazing job on your hair. We are looking forward to seeing you again in 8 weeks and we are confident that we will continue to provide you with great hair services.

Have a lovely day!

Team at KH Hair Ripley

Colour retouch and blowdry

Mrs Alison Cottier
16th Aug 2024
Team Member: Abbey
5.0
Appointment verified by SaloniQ Software

Lovely colour retouch and blow dry with Abbie today.

Ellie did a fantastic wash to remove the dye and ensure a clean hairline - really appreciated x

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Alison,

Thank you for taking the time to leave us a review. We are glad to hear that you had a lovely experience at our salon with Abbie and Ellie. We pride ourselves on providing quality services and it's great to know that we met your expectations.

We always strive to ensure that our clients leave with clean and flawless results, so we are happy to hear that Ellie did an amazing job with the wash. We will make sure to pass on your kind words to both Abbie and Ellie.

Thank you for choosing our salon and we look forward to welcoming you back in the future.

Best regards,
The team at KH Hair Ripley

Just fabulous

Barbara Edge
16th Aug 2024
Team Member: Sarah
4.5
Appointment verified by SaloniQ Software

The whole experience was great . Consultation really helpful. Cut excellent v v pleased with the result .

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Barbara,

Thank you for the lovely review! We are thrilled to hear that you had a great experience at our salon. Our team takes pride in providing helpful consultations to ensure that our clients are satisfied with their haircuts. We are glad that you were pleased with the results of your cut.

We look forward to seeing you again in our salon. Thank you again for choosing to come to us for your hair needs.

Best regards,
The Team at KH Hair Ripley

Excellent

Mrs Ann Beardmore
16th Aug 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Wonderful experience as usual

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Ann,

Thank you for your lovely review! We are delighted to hear that you had a wonderful experience at our salon.

Our team strives to provide exceptional service to each and every customer, and we are glad to know we have met your expectations. Your satisfaction is our top priority, and we are thrilled to have you as a loyal customer.

We look forward to welcoming you back for your next visit. Thank you for choosing KH Hair Ripley.

The Team at KH Hair Ripley

Excellent

Mrs Ann Beardmore
16th Aug 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Wonderful experience as usual

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Ann,

Thank you for your lovely review! We are delighted to hear that you had a wonderful experience at our salon.

Our team strives to provide exceptional service to each and every customer, and we are glad to know we have met your expectations. Your satisfaction is our top priority, and we are thrilled to have you as a loyal customer.

We look forward to welcoming you back for your next visit. Thank you for choosing KH Hair Ripley.

The Team at KH Hair Ripley

Have cut and style

Mrs Angela Lings
16th Aug 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Brilliant. My hair looked beautiful after Sarah did her magic

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Angela,
Thank you for leaving such a lovely review for us. We are delighted to hear that you had a good experience with us and that your hair looked beautiful after Sarah worked her magic.

We will be sure to pass along your kind words to Sarah and the rest of our team.

We look forward to seeing you at our salon again soon!

The Team at KH Hair Ripley

Regular client

Mrs Lynn Rhodes
15th Aug 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Excellent as usual

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Lynn,

Thank you so much for taking the time to leave us such a positive review. We are delighted to hear that you had an excellent experience at our salon.

We look forward to welcoming you back in the future and providing you with another exceptional visit.

Best regards,
The team at KH Hair Ripley

Pre holiday cut and blow dry

Ms Margaret Potiphar
14th Aug 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Another fabulous visit to have my cut and blow dry before my holiday. Sarah is amazing as shears and made me look and feel a million dollars. Thank you Sarah

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Margaret,

Thank you for taking the time to leave such a lovely review about your recent visit to our salon. We are delighted to hear that you had another fabulous experience with Sarah as your stylist.

We are pleased to know that Sarah's talent with the shears left you looking and feeling like a million dollars before your holiday. She will be thrilled to hear your kind words.

We are grateful for your continuous support and look forward to welcoming you back for your next visit with us.

Best regards,
The team at KH Hair Ripley

Roots revived

Mrs Julie Riley
10th Aug 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Either Sarah or Nicola are my stylists.
Colour is stunning, cut and blow always amazing.
They are the best ❤️

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Thank you so much for your lovely feedback Julie ,it is very much appreciated. We look forward to seeing you again soon xx

Super experience

Sally-Ann Coope
10th Aug 2024
Team Member: Dion
5.0
Appointment verified by SaloniQ Software

Excellent personalised advice and service.

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Sally-Ann,
We are thrilled to hear that you had an excellent experience with us at KH Hair Ripley.
Our team takes pride in providing personalized advice and service to all of our clients.
Thank you for taking the time to leave us a review.
We look forward to seeing you again soon! Best regards, The team at KH Hair Ripley.

Good as ever

ValJablonski
9th Aug 2024
Team Member: Lucie
5.0
Appointment verified by SaloniQ Software

No change as good as ever

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Val

Thank you for taking the time to leave a review. We are thrilled to hear that your recent visit to our salon was just as good as ever!

We appreciate your loyalty and we look forward to seeing you again soon for another fabulous experience. Take care!

Best wishes,
The team at KH Hair Ripley

Blow Dry

Mrs Dianne Inchmore
9th Aug 2024
Team Member: Lucie
5.0
Appointment verified by SaloniQ Software

Excellent as always, lovely environment

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Dianne,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience at our salon. It means the world to us that you find our environment lovely.

We love making our clients feel comfortable and happy, and we are so glad that we were able to achieve that for you. Thank you for choosing our salon and for your continued support.

We look forward to seeing you again soon!

Sincerely,
The team at KH Hair Ripley

Fantastic experience

Rita Fancourt
9th Aug 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

From entering shop to paying at end ,it was a delightful experience and I am so pleased with the style and cut .

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Rita,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a delightful experience at our salon and that you are pleased with your new style and cut.

We take great pride in ensuring that our clients have a positive and enjoyable experience from start to finish, so it's always wonderful to receive such positive feedback.

Thank you again for choosing our salon, it was a pleasure to have you as our client.

Warmly,

The team at KH Hair Ripley

Satisfied as always

Tina Sheldon
8th Aug 2024
Team Member: Nicola
5.0

Very pleased as usual

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Tina,
Thank you so much for your review! We are thrilled to hear that you were pleased with your recent visit to our salon. Your satisfaction is our top priority and we strive to make every experience at our salon a great one.

We can't wait to see you again soon!

Best regards, The team at KH Hair Ripley

Trim and curls

Molly Gelderd
8th Aug 2024
5.0
Appointment verified by SaloniQ Software

Excellent service received. (Sorry I don’t know name of stylist). We had appointment at short notice. Stylist was really helpful and did a great job.

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Molly,

Thank you so much for taking the time to write such a lovely review about your recent visit to our salon. We are thrilled to hear that you enjoyed your experience and received excellent service from our team. It means a lot to us that you were happy with the stylist who helped you, even though you may not know their name.

Thank you again for choosing our salon, and we hope to see you again soon.

Best regards,

The team at KH Hair Ripley

Great hair day

Mrs Jane Hartle
8th Aug 2024
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Amy is just fab! She advises me the best thing to do (or not!) for my hair. I love how she cuts and styles my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Jane,

Thank you for taking the time to leave such lovely feedback about your recent visit to our salon. We are delighted to hear that Amy gave you such great advice and that you love the way she cuts and styles your hair.

We look forward to seeing you again soon and providing you with another fantastic experience. Thank you for choosing to trust us with your hair.

Best Regards,
The Team at KH Hair Ripley

Brilliant Service

Mrs Carolyn Cheetham
4th Aug 2024
Team Member: Abbey
5.0
Appointment verified by SaloniQ Software

Great cut and colour as always.

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Carolyn,
Thank you for taking the time to share your experience at our salon. We are thrilled to hear that you were pleased with your recent cut and colour. It is always a pleasure to have you with us.
Thank you for your continuous support and for choosing our salon for your hair needs. Your positive feedback means a lot to us and we look forward to seeing you again soon.
Best Regards,
The Team at KH Hair Ripley

3/8/24

Mrs Claire Withey
4th Aug 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Excellent as always

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Claire,

Thank you for leaving such a wonderful review for our salon. We are thrilled to hear that you have consistently had a great experience at our salon. Providing excellent service is always our top priority and we are glad to know that we have met your expectations.

We look forward to seeing you again soon and providing you with another outstanding experience. Thank you for choosing our salon and for being a loyal customer.

Warm regards,
The team at KH Hair Ripley

Love my hair

Mrs Julia Hawkins
3rd Aug 2024
Team Member: Lucie
5.0
Appointment verified by SaloniQ Software

Thankyou Lucie. Always lovely to see you again. My hair is beautiful. Lovely colour and my hair is very soft and shiny.

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Julia,

Thank you so much for taking the time to leave such a kind review! We are delighted to hear that you were happy with your recent visit to our salon and that you are pleased with your hair's beautiful colour and soft, shiny texture. It's always a pleasure to have you as our guest and we are grateful for your loyalty.

We appreciate your support and hope to continue providing you with exceptional hair services in the future. Thank you again for sharing your positive experience with us.

Best regards,

The team at KH Hair Ripley

Wash cut and blow dry

Victoria Brannan
3rd Aug 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I had a lovely experience within the salon Danielle was lovely and helped me understand how to curl my hair myself at home and gave advice for cutting my hair to get the finish look I wanted! thank you lovely atmosphere in the salon all chatting with other stylist and customers I have booked back in for October

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Victoria,

Thank you so much for leaving us such a lovely review! We're thrilled to hear that you had a great experience at our salon and that Danielle was helpful and friendly during your visit. Our team always strives to provide top-notch service and we're happy to know that you felt comfortable and welcomed in our salon.

We're glad that Danielle was able to give you some tips and advice for curling your hair at home and achieving your desired look. It's great to hear that you've already booked your next appointment with us and we can't wait to see you again in October!

Thanks again for choosing our salon and for taking the time to share your feedback. We appreciate it!

Sincerely,

The team at KH Hair Ripley

A*

Wendy
3rd Aug 2024
Team Member: Sarah
5.0

Excellent service as always

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Wendy,
Thank you for taking the time to leave us such a lovely review! We are delighted to hear that you had an excellent service at our salon. We always strive to provide the best experience for our clients and it means a lot when our efforts are recognized. We hope to continue delivering great service to you in the future. Have a wonderful day! Warm regards, the team at KH Hair Ripley.

So happy

Mrs Annabelle Nichols
2nd Aug 2024
Team Member: Abbey
5.0
Appointment verified by SaloniQ Software

Had a lovely time as always. Love seeing everyone. Thank you Abbey for my fabulous hair, I love it xxx

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Annabelle,

Thank you so much for leaving such a lovely review of our salon. We are thrilled that you had a lovely time with us and that our team was able to make your visit even more enjoyable. Abbey will be delighted to hear that you are loving your new hair - she will definitely be happy to know that her hard work paid off!

We can't wait to see you again soon and catch up with you.

Sending our warmest regards,
The team at KH Hair Ripley

Thanks very much

Mrs Averil Warren
31st Jul 2024
Team Member: Lucie
5.0
Appointment verified by SaloniQ Software

Lucie created a new me! I'm thrilled with my new hair cut!

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Averil ,

Thank you so much for taking the time to leave us such a lovely review! It brings us great joy to hear that Lucie was able to create a new "you" and that you're thrilled with your new hair cut. We truly appreciate your kind words and we'll be sure to pass them onto Lucie.

We strive to provide our clients with the best salon experience and we're glad that we were able to do that for you. Your satisfaction is always our top priority.

We can't wait to see you again soon and help you maintain your new hair cut. Have a great day!

From the team at KH Hair Ripley

Colour

Mrs A Milne
30th Jul 2024
Team Member: Lucie
5.0
Appointment verified by SaloniQ Software

Fab, really pleased with end result . Thank you 🤩

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Mrs Milne,

Thank you for taking the time to leave such a kind review. We are thrilled to hear that you were pleased with the end result! Our team always strives to provide top-notch service and we're happy to know we met your expectations. We hope to see you again soon.

Best,
The team at KH Hair Ripley

Trim

Mrs Hirst Marilyn
30th Jul 2024
Team Member: Lucie
5.0
Appointment verified by SaloniQ Software

Except experience as always

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Mrs. Hirst
Thank you for taking the time to leave a review about your experience at our salon. We are glad to hear that your visit was, as always, a positive one. Our team takes great pride in providing excellent service to all of our clients.
We appreciate your continued support and look forward to seeing you again soon.
Best regards,
The team at KH Hair Ripley.

Lovely

Mrs Wendy Pegg
27th Jul 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Lovely job as always.

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Wendy,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you were pleased with your recent visit to our salon.

Our team at KH Hair Ripley always strives to provide top-notch services, and we are thrilled that we were able to meet your expectations once again.

We appreciate your continuous support and look forward to welcoming you back for your next appointment.

Thank you again for the lovely review.

Best regards,
The team at KH Hair Ripley

Excellent ... as always

Mrs Julie Hadfield
26th Jul 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Always a great experience. The staff are all lovely

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Julie,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you always have a great experience at our salon. It means a lot to us that our team members are able to provide you with a lovely and friendly service.

We strive to make each visit to our salon a positive and enjoyable one, so it's really encouraging to know that we have succeeded in that with you. We look forward to welcoming you back for more great experiences at KH Hair Ripley!

Best wishes,
The team at KH Hair Ripley

Hair appointment

Barbara Gilbert
26th Jul 2024
Team Member: Dion
5.0
Appointment verified by SaloniQ Software

I was well looked after by all the staff and was pleased with the end result

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Barbara,
Thank you for leaving us such a kind review. Our team at KH Hair Ripley is thrilled to hear that you felt well looked after during your visit and were pleased with the end result. It means a lot to us to know that our hard work is appreciated. We strive to provide top-notch service to all our clients and are glad that we were able to make your experience a positive one. Thank you for choosing our salon and we look forward to seeing you again soon. Best regards, the team at KH Hair Ripley.

Cut and blow dry

Margaret Freeman
26th Jul 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Excellent cut and blow dry as always, Nicola is always pleasant and chatty.

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Margaret!
Thank you for taking the time to share your experience at our salon. It's great to hear that you had an excellent cut and blow dry with Nicola. We strive to create a welcoming and friendly atmosphere for all our clients, and we're glad that Nicola's pleasant and chatty nature added to your overall experience. We look forward to seeing you again soon! Take care,
The team at KH Hair Ripley

Excellent service

Mrs Shirley Cheney
26th Jul 2024
Team Member: Dion
5.0
Appointment verified by SaloniQ Software

Always good service and friendly service wouldn't go anywhere else x

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Shirley,
Thank you for taking the time to leave us a review. We are delighted to hear that you always receive good and friendly service from our salon. We're glad that you wouldn't go anywhere else and we truly appreciate your loyalty. Your kind words mean a lot to us and we look forward to welcoming you back for your next appointment. Thanks again for choosing our salon. Warm regards from the team at KH Hair Ripley.

Love my new do!

Loraine Bainbridge
26th Jul 2024
Team Member: Abbey
5.0
Appointment verified by SaloniQ Software

My first time at KH and I had a growing-out colour that I wanted to change. Abbey really knows her stuff and advised a plan that I was more than happy with, helping me to choose colours that have really worked well. I love the result and the cut is also great, with a slight tweak on my old style to freshen it up. Thanks Abbey!

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Loraine,

Thank you so much for your wonderful review of your recent visit to our salon! We're thrilled to hear that Abbey was able to help you achieve the perfect new look for your growing-out color. We'll be sure to pass along your kind words to her.

It's always our goal to make sure our clients leave feeling confident and happy with their hair, so it's great to know that was your experience. We're glad you love the result and the cut, and we're always happy to make small changes to freshen up your style.

Thanks again for choosing KH Hair Ripley, and we hope to see you again soon!

Best,
The Team at KH Hair Ripley

Happy

Anonymous
26th Jul 2024
Team Member: Sarah
5.0

Amazing service from being greeted as I walked on the door . My hair felt a little dry after having Covid Sarah listened ans advised an express intense conditioning treatment . I walked out of the salon with my hair shining ,expertly cut and styled . Thank you Sarah and the lovely team x

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi there,

Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an amazing experience at our salon. Our team strives to provide the best service to all our customers, and we are glad that we were able to make your hair shine and leave you feeling satisfied.

Thank you once again for choosing our salon. We look forward to welcoming you back soon.

Best regards,
The team at KH Hair Ripley

Keith Hall Ripley

Karen Clarke
25th Jul 2024
Team Member: Abbey
5.0
Appointment verified by SaloniQ Software

Abbey was amazing. So friendly and really helpful. Gave me fab advice. Thank you 😊

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Karen,
Thank you so much for your kind words! We're so happy to hear that Abbey was able to provide you with a fabulous experience. We strive to provide our clients with friendly and helpful service, so we appreciate you taking the time to leave us a review.

We hope to see you again soon at KH Hair Ripley.

Warmly, The team at KH Hair Ripley

Keith Hall Ripley

Karen Clarke
25th Jul 2024
Team Member: Abbey
5.0
Appointment verified by SaloniQ Software

Abbey was amazing. So friendly and really helpful. Gave me fab advice. Thank you 😊

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Karen,
Thank you so much for your kind words! We're so happy to hear that Abbey was able to provide you with a fabulous experience. We strive to provide our clients with friendly and helpful service, so we appreciate you taking the time to leave us a review.

We hope to see you again soon at KH Hair Ripley.

Warmly, The team at KH Hair Ripley

Trim

Ann Robinson(Lucie)
25th Jul 2024
Team Member: Lucie
5.0
Appointment verified by SaloniQ Software

As usual I t was a lovely visit always glad to be there. I always feel good when I leave.

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Ann,
Thank you so much for taking the time to leave us such a lovely review. We're so happy to hear that you always enjoy your visits to our salon. It means a lot to us that you always feel good when you leave. We truly appreciate your support and we're grateful to have you as a valued client.
Hope to see you again soon!
Warm regards,
The team at KH Hair Ripley

Brilliant

Mrs Lorraine Merry / Lambert
25th Jul 2024
Team Member: Lucie
5.0
Appointment verified by SaloniQ Software

Absolutely brilliant, Lucie is an amazing stylist absolutely love the cut and toner

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Lorraine,

Thank you so much for your kind words about your recent visit to our salon. We are thrilled to hear that you had a great experience with Lucie and are loving your new cut and toner. We will make sure to pass along your praise to Lucie and our team.

At KH Hair Ripley, it is our top priority to provide exceptional service to all of our clients and we are delighted to have met your expectations. We hope to see you again soon for all your hair needs.

Best regards,
The team at KH Hair Ripley

Cut & finish

Julia Fearn
24th Jul 2024
Team Member: Abbey
5.0
Appointment verified by SaloniQ Software

Always pleased with visit

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Julia,

Thank you so much for your positive review! We are thrilled to know that you are always pleased with your visits to our salon. It's wonderful to hear that our team is consistently providing you with great service and results.

We truly appreciate your loyalty and support. Your satisfaction is our top priority, and we will continue to work hard to ensure that every visit is a pleasant and enjoyable experience for you.

Thank you again for your kind words. We can't wait to welcome you back to our salon in the future!

Best wishes,
The team at KH Hair Ripley

Colour

Anonymous
23rd Jul 2024
Team Member: Lucie
5.0

Lucie helped me decide what colour to have today ,I normally go dark but wanted a lighter colour today .I m very pleased thank you .Lucie is very friendly,pleasant and helpful.

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi there,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that our stylist, Lucie, was able to help you decide on a lighter color and that you are happy with the result. Lucie is indeed very friendly, pleasant, and always goes above and beyond to make sure our customers feel comfortable and satisfied.

We really appreciate your support and we're looking forward to seeing you again in the future! Thank you again for choosing our salon and for your kind words.

Best regards,

The team at KH Hair Ripley

Colour and cut andblowdry

Mrs Kathryn Holling
21st Jul 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Very enjoyable experience

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Kathryn,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a very enjoyable experience at our salon. Our team at KH Hair Ripley takes great pride in providing excellent services to our customers.

We are glad that you found your visit to be enjoyable and we hope to see you again soon. Please do not hesitate to let us know if there is anything else we can do to make your experience even better.

Thank you again for your kind words, and we look forward to welcoming you back to the salon.

Best regards,

The team at KH Hair Ripley

Dry Cut

Mrs Gill Shawcroft
20th Jul 2024
Team Member: Lucie
5.0
Appointment verified by SaloniQ Software

All good as usual - thanks Lucie

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Gill,

Thank you for taking the time to leave us a review! We are delighted to hear that you had another positive experience at our salon, and we appreciate your continued support.

We will be sure to pass along your kind words to Lucie. Your satisfaction is our top priority and we are happy to know that she did a great job.

We look forward to seeing you again soon for your next appointment!

Best regards,

The team at KH Hair Ripley

Fabulous ❤️

Sian Smith
20th Jul 2024
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Absolutely 5 star service, lovely salon,fabulous staff,..can't recommend highly enough

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Sian,
Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that you had a 5 star experience at our salon.

Our team takes great pride in providing exceptional service and creating a welcoming atmosphere for our clients. It means a lot to us that you highly recommend us. We look forward to seeing you again soon!

The team at KH Hair Ripley

Amazing

Katie Leatherland
20th Jul 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Honestly not a big enough box to express how amazing my salon experience was. Danielle went above and beyond for me, ensuring I was comfortable and happy. She was very quick at adapting to ensure I would lip read her at all times as I am a hearing aid user. I can’t wait to be back again 🩷

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Katie,

Thank you so much for taking the time to write this lovely review. We are thrilled to hear that you had a great experience at our salon.

We understand that thick hair can take some extra time to get the perfect highlights, but we are delighted that Danielle did an amazing job for you!

We are also glad that Danielle made you feel comfortable and welcome during your visit, and we are happy to accommodate any special needs our clients may have. We can't wait to see you again for your next visit!

All the best,

The team at KH Hair Ripley

Amazing

Katie Leatherland
20th Jul 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I came in for my first visit for a full head a highlights, my hair is extremely thick and it took Danielle a long time to do the foils because of this. But she did an amazing job. Danielle stayed until after the salon was closed to finish my hair. My hair looks and feels amazing now. Danielle was really friendly and made me feel very comfortable and welcome, nothing was too much to ask.
She also made me feel at ease and comfortable as I’m a hearing aid user and she made sure I could lip read her at all times. Can’t wait to come back again 🩷

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Katie,

Thank you so much for taking the time to write this lovely review. We are thrilled to hear that you had a great experience at our salon.

We understand that thick hair can take some extra time to get the perfect highlights, but we are delighted that Danielle did an amazing job for you!

We are also glad that Danielle made you feel comfortable and welcome during your visit, and we are happy to accommodate any special needs our clients may have. We can't wait to see you again for your next visit!

All the best,

The team at KH Hair Ripley

Amazing

Ms Margaret Potiphar
19th Jul 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

It was so lovely to visit the salon today. I had my appointment with Sarah for a retouch. As always we discussed my needs and the colour and Sarah retouched my roots. We discussed a change of colour for a future visit and Sarah cut and styled my hair and it is fabulous. She is so talented and knows just what I want she’s amazing. Jade carefully combed my colour through and again she was very friendly and attentive. Ellie washed off the colour and gave a fabulous head massage. She was very attentive and friendly. She made sure the water was the correct respond the pressure was suitable. A wonderful experience, thank you to everyone. I came away feeling a million dollars.

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Margaret,

Thank you for taking the time to leave such a lovely review. We are delighted to hear that you had a wonderful experience at our salon, and we are glad that you left feeling like a million dollars.

We are pleased to hear that Sarah, Jade, and Ellie took such great care of you during your visit. Our team always strives to provide our clients with top-notch services and make sure their needs are met.

We look forward to your next visit, and we appreciate your trust in us. Thank you again for choosing our salon, and have a great day!

Best regards,
The team at KH Hair Ripley

Curly

Janette
19th Jul 2024
Team Member: Lucie
5.0

Walk into the salon wanting a trim, cut and blow. Left with curly styled hair. Lucie I just knew you would make me feel wonderful. Thanks.

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Janette,

Thank you so much for your kind words about your experience at our salon. We are delighted to hear that Lucie was able to give you a wonderful curly styled hair.

Our team is committed to making sure that every client walks out feeling beautiful and satisfied with their hair. We will definitely pass your compliments on to Lucie. We look forward to seeing you again soon.

Take care!
The team at KH Hair Ripley

Brilliant as always

Mrs Tracey Tyas (Brookes)
19th Jul 2024
Team Member: Beth
5.0
Appointment verified by SaloniQ Software

As always the team are warm and friendly as you walk in the door . Decided to change my colour and Beth gave me advise on the colours that would work better with purple ( due to increasing grey hair 😂 ) my hair looks fab and is now falling into the style I’ve been growing , so again Beth huge massive thankyous ❤️

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Hi Tracey,

Thank you for taking the time to share your experience at our salon. It's wonderful to hear that our team made you feel warm and welcomed during your visit.

We are also glad that Beth was able to provide helpful advice and achieve the perfect colour for your hair. We understand how important it is to find the best colour to complement your hair and we're thrilled that you love the end result.

It's always a pleasure to have you at our salon and we hope to see you again soon. Thank you for your kind words and continued support.

Warmly,

The team at KH Hair Ripley

Hair cut

Mrs Sue Tranquil
18th Jul 2024
2.5
Appointment verified by SaloniQ Software

The worst hair cut I ever had. Just waste of money.

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Mrs Tranquil,

Thank you for taking the time to leave your review for us.

We are very sorry to hear that you are not happy with your hair, and I have spoken with Abbey at length about your comments and your appointment with her.

She explained that you had said to her that your son had accidently cut a large chunk out of your hair at the back and was there anything you could do but without cutting too much hair off.

Abbey explained that it was very difficult to remedy the situation without cutting some length off your hair and she recommended a concave bob, which would mean your hair would be shorter at the back but at the same time retaining the length at the front, to which you agreed to.

From our perspective Abbey tried her very best to try and help you, so we are very saddened to read your review.
I have tried to call you on several occasions to discuss you coming back in to the salon for me to look at your hair and see if i can help in any way further. If you would like to call me and arrange this , please feel free to do so at your own convenience.
Again, please accept our apologies for any inconvenience caused and also again I would be happy to look at your hair at a time convenient to yourself.

Your sincerely,
Sarah

Great haircut and brilliant colour

Mrs Louise Wilding
18th Jul 2024
Team Member: Lucie
5.0
Appointment verified by SaloniQ Software

Going to try a different style so had good chat about it with great idea from Lucie. I 100% trust her judgement and her knowledge is exceptional. The colour she did was brilliant. Really pleased.

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Louise,

We are delighted to hear that you had a great experience with our stylist Lucie at KH Hair Ripley! It's wonderful to know that she was able to provide you with a new style that you love, and that you felt comfortable discussing your ideas with her.

We take great pride in our team's expertise, and it's fantastic to hear that Lucie's knowledge helped to enhance your new look. We're also pleased to hear that the colour she applied was brilliant and that you are happy with the end result.

Thank you so much for taking the time to share your positive experience with us. We are grateful for your trust in our salon and look forward to seeing you again soon!

Warm regards,

The team at KH Hair Ripley

Cut/colour

Denise O`Neil
18th Jul 2024
Team Member: Beth
5.0
Appointment verified by SaloniQ Software

As always a lovely experience

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Ripley

Dear Denise,

We are delighted to hear that you had a lovely experience at our salon! Thank you for taking the time to share your positive feedback with us.

We take great pride in providing our clients with a relaxing and enjoyable visit, and it means a lot to know that we succeeded in doing so for you.

Thank you for choosing our salon, and we look forward to seeing you again in the future.

Best regards,
The team at KH Hair Ripley