Salon director Sarah Storer takes great pride in leading a talented award winning team – in a superb, spacious salon , it has a warm and welcoming atmosphere, our stylists are at their artistic peak with regular masterclasses at internationally recognised training schools.
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Hair
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Beauty
Face
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Alwats a pleasure to go to Keith Halls at Ripley. Its like popping in to see friends and have a catch up. While the purpose of the visit is of course having my hair cut this becomes secondary to seeing everyone at the salon.
Thank you for your lovely review Paul. It’s always great to see you. Xx
Lucy is my Hair Dresser at the Ripley Salon. I like how she listens to what you want and her professional manner. I am 53 years old my hair is white underneath. Lucy always does a good job covering my grey roots brown and colouring blonde foils. Always pleased with the cut and result.
Always a lovely experience and Lucy is lovely to talk to whilst she is doing my hair.
Thank you so much for your lovely review, is always great to see you Julia. Xx
Yesterday visit was amazing. I felt very safe and grateful for Beth cutting my hair.
Thank you for your lovely review Stella. It’s always great to see you. Xx
Same as always
Thank you for your review. It’s always great to see you Mel. Xx
Alwats a pleasure to go to Keith Halls at Ripley. Its like popping in to see friends and have a catch up. While the purpose of the visit is of course having my hair cut this becomes secondary to seeing everyone at the salon.
It’s always great to see you Paul. Thank you for your lovely review. Look forward to seeing you again soon. Xx
Great experience as usual, super pleased with the colour result.
It was lovely to see you again Tracey. Thank you for your lovely review xx
Sarah sorted my lockdown hair and change of style plan very empathetically. The completely new style looks great!
It was great to see you Elaine. Thank you for your lovely review xx
Excellent
Thank you for your review Julie. It was great to see you again. Xx
amy’s lovely very friendly and talkative just like a stylist should be .
Thank you so much for your lovely comments Sue. It’s always a pleasure to see you. Xx
Relaxing couple of hours in pleasant & safe surroundings, friendly & attentive staff as usual , very pleased with my cut & colour , left a happy customer !!
E
Thank you so much for your lovely review Dorothy. As always , it was great to see you. Xx
Just know Sarah’s going to get it perfect!
Thank you so much for your lovely comments joy.
It’s always great to see you. Xx
I love my hair since ever Dion started treating it. This time we did color and cut .The color is so nice and moisture for my hair.I simply adore it. This time the cut made my hair a bit volumous which is something I am a bit afraid as I have curly hair that lifts up easily but I am sure next time we can get it sorted.
Thank you for your lovely review Carolina , it’s always great to see you. Xx
Perfect cut and very supportive and friendly service , as usual.
Thank you.
Thank you so much for your lovely review
Nicola is absolutely lovely, very friendly and professional. She does my hair perfectly every time
Thank you so much for your lovely review Carol. It was great to see you. Xx
Fantastic as allways love how sarah cuts my hair she’s amazing true professional & committed to her talent,,& she’s a good listener x
Thank you so much for your lovely review Lisa. As always , great to see you xx
Professional service as always. I felt very safe with all the Covid safety measures implemented, I don’t like wearing a mask but it’s a small price to pay if wearing it means the salon can open up & it keeps us all safe. I love having this treatment, my hair behaves so much better afterwards, no frizz. Dion is lovely.
Thank you so much for your lovely review Deborah. It was great to see you as always. Xx
I had a Keratin treatment (nano) on my hair. It is amazing. Dion explained the whole process step by step so I was fully aware of each part of the process. I felt safe and comfortable. The whole salon has been expertly reconfigured to meet the current safety standards for Covid 19. At no point did I feel stressed by the surroundings only perfectly safe and my needs catered for. All the staff were following the correct protocol with masks on, social distancing and sanitising the equipment after every use. The atmosphere was calm and relaxed and I enjoyed every minute of my treatment. I am very impressed.
Thank you so much for your lovely review Margaret. It’s good to know you felt safe , looked after and happy with your treatment and service. Thanks again, it was great to see you as always xx
So glad KH back in business, been a customer for over 15 years and wouldn't want to go anywhere else.
Thank you so much for your lovely review Sonya. As always , great to see you xx
Lucie was lovely, very honest and helpful she is very passionate about what she does.
I was very happy with the end result and would highly recommend her.
Thank you so much for your lovely review Laurie, it was great to see you. Xx
Nicola is an amazing stylist who did a great job cutting and styling my hair as usual. Can’t fault her.
I didn’t like wearing a mask and I don’t understand why KH Hair are making it mandatory against government rules. I think it’s over the top. Had to come off At the end so she could finish cutting anyway.
Dear Charlotte,
Thank you for taking the time to leave a review of your visit to us and I am delighted to hear that you are happy with your hair and I will pass on your compliment to Nicola.
Regarding your comments about the Covid precautions we have put in place and the wearing on face coverings for our clients. As a company we have worked incredibly hard during lockdown to ensure the safety of our clients and teams and have followed the Government guidelines and advice given to us by the National Hairdressing and Barbers Federation (NHBF)
Although it is not mandatory for a client to wear a face covering during their appointment with us, we took the decision as a company that we would encourage our clients to wear one for the safety of our teams and of course our clients. Of course you do not have to wear one but we have a wide range of clients that visit our salons and some have underlying health issues, so we feel that this is a responsible action to take.
Many thanks once again for your observations and thank you for your loyalty and custom.
Very good post lock down visit. Lovely restyle. Salon very well managed - distancing, separation of areas, visors etc
Thank you so much for your lovely review, it was great to see you. Xx
Wonderful to see the smiling staff again! Sarah has worked hard to ensure the safety of the clients and staff. I felt at ease and thank her for all the measures that are in place.
Thank you so much for your lovely words Jill. It was great to see you again xx
A breath of fresh ‘hair’ during a strange and scary time!
Professional and personable service. Great experience and fabulous result!
Thank you so much for your lovely review Gail , it was great to see you. Xx
Sarah welcomed me into the salon and explained all procedures in place . I was delighted with my hair after she worked her magic . Sarah explained my hair type and products she was using and how she styled my hair . The whole experience was a pleasant one and comfortable . Look forward to my next appointment
Thank you so much for your lovely review Angela. It was great to see you. Xx
So first haircut since lockdown,and the new protocols have bin introduced.How was it ? Well I can happily report that the experience is just as fantastic as its always bin.Wonderful friendly staff,all smiling,exceptional service and first class professionalism.The slight changes were not invasive and never dampened the atmosphere or my overall experience.Well done all of you for making the changes seamless while still maintaining a friendly professional atmosphere.
Thank you so much for your lovely review Jamie it was great to see you again. Xx
I have missed visiting the salon, so pleased they are open for business again.
Thank you so much Alicia. It was great to see you. Xx
First visit after prolonged closure and all necessary action had been taken.
From hand sanitizer to shielded work stations it was all thought out well and effectively.
Thank you so much for your lovely review. We are happy you enjoyed. Xx
Anxious time for everyone but it was so relaxing. It was lovely to be back with the friendly team.
Thankyou Dena x
Thank you so much for your lovely review Christine. It was great to see you. Xx
very pleased with my haircut and colour
Thanks Dion for making me feel normal again
Nicely set out and well thought out social distancing measures taken
Thank you so much for your lovely review Deena. It was great to see you. Xx
First visit back after lockdown, and my usual stylist , the lovely Laura, is off enjoying her maternity leave. Dion stepped in to give me a much needed colour and cut. She made such a great job, the few hours flew by. I was a bit nervous about the new restrictions, but even with everything in place it was still a very relaxing atmosphere. Glad you’re all back!!
Thank you so much for your kind words jo. It was lovely to see you. Xx
I've been going to Nicola for years. Friendly, professional and great at what she does. Lovely to see her and have her perform her magic on my hair!
Thank you so much for your lovely review Rachel. It was lovely to see you. Xx
Lovely to get back and be treated like Royalty. Well done to you all!
Thank you so much for your lovely review Lynn , it was great to see you xx
It was so good to be back at KH. I had a lovely, unrushed appointment and came out feeling fabulous.
Thank you !!!!
Thank you so much for your lovely review Angela. It was great to see you. Xx
Prompt, friendly service
Thank you for your review Elaine. It was great to see you. Xx
Dion did a great job with my hair, she is very knowledgeable about what will/won’t work colour wise & overall I received a great service from her. I will definitely be coming back
Thank you so much for your lovely review Hollie. It was great to see you. Xx
Really enjoyed my time in the salon; it was wonderful to be back in this friendly professional atmosphere
Thank you so much for your lovely review Denise. It was so lovely to see you. Xx
The salon looks brilliant since reopening following lockdown. I have had two appointments since you reopened and I feel a million times better than before. Thank you for making me glamorous xx
Thank you so much for your lovely review Chrissy. It was great to see you. Xx
Lovely experience as usual. Friendly atmosphere.
Thank you for your lovely review Catherine , it was great to see you xx
Been going for 20 years, the quality of service is exceptional. The team and management are extremely friendly and professional you are made to feel very welcome nothing is too much trouble, Dena is amazing
Thank you so much Donna for your lovely review. It’s very much appreciated. It was great to see you. Xx
Lovely to catch up with Beyh. Very easy to follow new rules and both very accommodating with me as first time in shop for 4 months. Great remodel of hair too.
Thank you so much for your kind words Linda. It was great to see you. Xx
Was not disappointed with the service.atmosphere very positive and alot of effort put in to make the changes feel comfortable
Thank you so much for your lovely review. It was great to see you Pamela, xx
I have to admit I was a little worried about going to the salon after being in lockdown since March ? however the whole experience completely put my fears to rest ... I was met at the door by Sarah fully kitted out in PPE I sanitised my hands and was taken to my personal dressing table which had been Completely cleaned down from the last client and also protected by a Ceiling to floor plastic screen .
Sarah washed ,cut, and finished my fabulous restyle so I only had contact with 1 person . The reception desk is now in a very clever see through plastic bubble so paying is safe too !
I felt VERY safe and so impressed by the measures the team have gone to !!
My hair looks fab and I felt like a new women ?
Thank you ??
Thank you so very much for your kind words Jill. It was so lovely to see you again. We missed you very much. Hope you see you soon. Xx
Fantabulous ???. Feel like a new lady after nearly 4 months of enforced no cuts. We should never take stylists for granted , worth their weight in gold ??
Thank you so very much. Your lovely comments are very much appreciated. Xx
Lovely relaxing time
Amy listens to my wants
Gives me interaction but my own space
Lovely hair wash and massage
Thrilled with out come
Big Thanks
Thank you so much Julie. It was great to see you xx
Beth is amazing. She always does a great job . Last haircut was on December 19th so am transformed from a shaggy dog to a lovely style.
Thank you so much for your lovely comments. It’s very much appreciated xx
Great haircut as always. However, I was not prepared for the rise in price and will not be able to afford to salon in the future.
Hi Caroline,
Thank you for taking the time to send your review of your visit to our salon and we are delighted to hear that you are happy with your haircut. Obviously we are extremely disappointed to learn that you have chosen not to visit our salon in the future and we fully appreciate that price is a very sensitive subject for both our clients and our business.
We have always strived to offer the highest standards in hairdressing, customer service and at the same time offer a fantastic experience in a beautiful salon. As we are sure you will appreciate we invest heavily in on-going training for all our team so that we can be confident that we can maintain these high standards and this comes at a cost to our business.
The marketplace in all aspects of business is incredibly tough, especially in light of Coivid 19, so we felt in order to be able to carry on delivering fantastic hairdressing and customer service to our wonderful clients, we needed to implement a price increase.
Can I take this opportunity to sincerely thank you for your custom and we really hope that you will visit our salon soon.
Absolutely brilliant service and experience but it always has been for me, met at the door by Sarah which I thought was really good took me through the new procedure, never at any stage of my appointment did I feel uncomfortable. Thank you Sarah you were above and beyond at keeping me safe .
Oooh bless you , you are more than welcome Thank you so very much , it’s good to know you enjoyed but felt very safe. Xx
Very professional. As always friendly. I believe you all met the guidelines and I thank you for ensuring I felt as safe as possible in these surreal times. I felt valued and cared for. Thank you
Thank you so much Jane. It was great to see you. Xx
I was very happy with the way Sarah listened to my wishes and created a new style from my over grown lock down hair.
Thank you so much Margaret. It was great to see you. Xx
Whenever I visit Ripley salon, it is such a lovely experience. You are made to feel very welcome, all the staff are professional, polite and always prepared to go that little bit extra.
Thank you so much Mandy. It was great to see you. Xx
Salon director Sarah Storer takes great pride in leading a talented award winning team – in a superb, spacious salon , it has a warm and welcoming atmosphere, our stylists are at their artistic peak with regular masterclasses at internationally recognised training schools.
