Salon director Sarah Storer takes great pride in leading a talented award winning team – in a superb, spacious salon , it has a warm and welcoming atmosphere, our stylists are at their artistic peak with regular masterclasses at internationally recognised training schools.
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Hair
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Been coming for years and Beth gives a great colour and cut. The other staff are always friendly and helpful too
Thank you so much for your lovely review xx
Rachel did a fantastic job on my hair really pleased with the results 10/10
Thank you so much for your lovely review Diane. It was great to see you. Xx
I had a really lovely visit to keith Hall Ripley. I felt very safe . Lucie was amazing and always makes me laugh. She is very professional and offers excellent advice on how to manage my hair. I love this salon and have been going for many years. All the staff are so warm and friendly and do an excellent job. Thank you ladies x
Thank you so much for your lovely review Dawn
It was great to see you as always xx
A relaxing hour
Thank you for your review Christine. It was great to see you. Xx
Beth was excellent and very professional
Thank you for your lovely review Liz. It was great to see you xx
I attended the salon for a colour touch up on my parting area of my hair. Sarah asked me how I felt about my hair ( I recently had a keratin treatment ) and I said my head felt so much lighter!! She asked me if I wanted any length taken off and general questions about how I was coping with it We discussed my requirements and Sarah explained she would go and prepare the colour. Throughout the treatment I felt comfortable, safe and each process was explained to me. Sarah is professional , extremely knowledgeable and friendly and it is such a joy to have my hair done at the salon. I always come out feeling like a new woman. I do struggle with my hair but thanks to the expertise of Sarah and her team I am able to cope much better with it. I always ask Sarah for advice on products to use and she will inform me of new products that are available that may suit my hair. I’ve used the products she has recommended and seen a great difference. Thank you Sarah
Thank you so much for your fantastic review Margaret. It’s always a pleasure being able to look after you. Many many thanks. Xx
As usual the saloon was clean and bright. Despite the current situation the staff were their usual cheerful selves.
Thank you so much for your lovely review Joan. It was great to see you. Xx
Great service as usual, salon very clean, felt safe.
Many thanks for your lovely review xx
As always a discussion about the trials and tribulations of my hair. Fantastic cut, then the important task of setting the worlds to right.
Sarah and the girls are an absolute delight. Gorgeous inside and out.
Oh and the cuts etc are second to none.
Love you ladies ❤️❤️❤️
Thank you so much for your lovely review Ree. As always it was great to see you and catch up xx
Extremely polite and professional. Me and my young son went together for our hair cut and both left very happy with our cuts. All staff are lovely and very welcoming. Will be rebooking for the future.
Thank you so much for your lovely review Adam. It was great to be able to look after you both. Thanks again.
Excellent haircut, very friendly and pleasant stylist.
Thank you for your lovely review Margaret. It was as always great to see you. Xx
Courteous and professional service. Requested cut and blow online reply at £35:00. Carried out to my expectations. Arrive at till £43:00 to pay. Apparently a re style ? Never discussed this prior. Disappointed with this in my opinion uplift overcharging.
Spoiled experience.
Dear Andrea,
Thank you for taking the time to leave a review of your visit with us and we are delighted you are happy with your hair and service. Obviously we are extremely disappointed to learn that you are not happy with the price you were charged and if there has been a breakdown in communication regarding the price then we apologise for this oversight.
We pride ourselves on delivering the best possible hairdressing services by investing in our team and at the same time, to try to improve every element of our customer service experience and it certainly wasn’t our intention to overcharge you.
We take on board and thank you your comments and assure you that we will make our communication far clearer in the future and we sincerely hope we can be of service to you in the future.
Always does a professional job and is always a pleasant experience.
Thank you so much for your lovely review Sue. It was great to see you as always. Xx
Very happy as always. Felt safe and comfortable. Very pleased with all arrangements - and new cut!
Many thanks for your lovely review Julie. It was great to see you as always. Xx
Always an exceptional hair cut in a relaxed and friendly environment. All the staff say hello.
Brilliant.
Thanks so much for your lovely review Greta. It’s always great to see you. Xx
I can’t thank Sarah enough for her kindness and expertise. Sarah has been doing my hair for several years, cuts, colours, restyles, special do’s and my daughters wedding. Unfortunately I was diagnosed with cancer during the lockdown and was told right from the start my treatment would mean I would lose my hair. Desperate to have a hairdressers apt. Sarah rang me when they re opened and was so supportive and understanding and made an apt. with me. Her knowledge and reassure gave me confidence. My treatment started this week and I have an apt with Sarah in a few weeks time, I’m not sure what my hair will be like by then but knowing I’m in good hands is comforting. Thank you so much at this difficult time to Sarah, Amy, Dena and all her wonderful team. xx
Thank you so much for your kind words Gill. I hope your treatment goes well , we are only always at the end of the phone should you need us for any hair advice , but also for any support and help you may need at this difficult time. Looking forward to seeing you soon xx
Excellent service.
Thank you for your kind review Neil. It was great to see you as always.
So lovely to get back to some normality. Sarah made a fabulous job of my short hair. The measures in place in the salon were excellent and I felt really safe - from being let in the door, sanitizing my hands, the washing area which had plastic curtains around each basin, which was sanitizer and cleaned between each client, on to the hairdressing station again with plastic curtains between each one. Air con in this really hot heat. Thank you all. You made my experience in these terrifying times a really pleasant one.
Thank you so much for your lovely review Sue. It was great to see you as always. Xx
First appointment with Amy was a great experience, completely professional and full of great ideas. I can’t wait for the next.
Thank you so much for your lovely review Jill . It was great to see you . Xx
As always professional, cheerful and friendly
Thanks for your lovely review John. It was great to see you as always. Xx
I love having my hair done here, they are extremely professional and friendly. I would recommend to anyone
Thank you so much for your lovely review. It was great to see you as always Mandy. Xx
Alwats a pleasure to go to Keith Halls at Ripley. Its like popping in to see friends and have a catch up. While the purpose of the visit is of course having my hair cut this becomes secondary to seeing everyone at the salon.
Thank you for your lovely review Paul. It’s always great to see you. Xx
Lucy is my Hair Dresser at the Ripley Salon. I like how she listens to what you want and her professional manner. I am 53 years old my hair is white underneath. Lucy always does a good job covering my grey roots brown and colouring blonde foils. Always pleased with the cut and result.
Always a lovely experience and Lucy is lovely to talk to whilst she is doing my hair.
Thank you so much for your lovely review, is always great to see you Julia. Xx
Yesterday visit was amazing. I felt very safe and grateful for Beth cutting my hair.
Thank you for your lovely review Stella. It’s always great to see you. Xx
Same as always
Thank you for your review. It’s always great to see you Mel. Xx
Alwats a pleasure to go to Keith Halls at Ripley. Its like popping in to see friends and have a catch up. While the purpose of the visit is of course having my hair cut this becomes secondary to seeing everyone at the salon.
It’s always great to see you Paul. Thank you for your lovely review. Look forward to seeing you again soon. Xx
Great experience as usual, super pleased with the colour result.
It was lovely to see you again Tracey. Thank you for your lovely review xx
Sarah sorted my lockdown hair and change of style plan very empathetically. The completely new style looks great!
It was great to see you Elaine. Thank you for your lovely review xx
Excellent
Thank you for your review Julie. It was great to see you again. Xx
amy’s lovely very friendly and talkative just like a stylist should be .
Thank you so much for your lovely comments Sue. It’s always a pleasure to see you. Xx
Relaxing couple of hours in pleasant & safe surroundings, friendly & attentive staff as usual , very pleased with my cut & colour , left a happy customer !!
E
Thank you so much for your lovely review Dorothy. As always , it was great to see you. Xx
Just know Sarah’s going to get it perfect!
Thank you so much for your lovely comments joy.
It’s always great to see you. Xx
I love my hair since ever Dion started treating it. This time we did color and cut .The color is so nice and moisture for my hair.I simply adore it. This time the cut made my hair a bit volumous which is something I am a bit afraid as I have curly hair that lifts up easily but I am sure next time we can get it sorted.
Thank you for your lovely review Carolina , it’s always great to see you. Xx
Perfect cut and very supportive and friendly service , as usual.
Thank you.
Thank you so much for your lovely review
Nicola is absolutely lovely, very friendly and professional. She does my hair perfectly every time
Thank you so much for your lovely review Carol. It was great to see you. Xx
Fantastic as allways love how sarah cuts my hair she’s amazing true professional & committed to her talent,,& she’s a good listener x
Thank you so much for your lovely review Lisa. As always , great to see you xx
Professional service as always. I felt very safe with all the Covid safety measures implemented, I don’t like wearing a mask but it’s a small price to pay if wearing it means the salon can open up & it keeps us all safe. I love having this treatment, my hair behaves so much better afterwards, no frizz. Dion is lovely.
Thank you so much for your lovely review Deborah. It was great to see you as always. Xx
I had a Keratin treatment (nano) on my hair. It is amazing. Dion explained the whole process step by step so I was fully aware of each part of the process. I felt safe and comfortable. The whole salon has been expertly reconfigured to meet the current safety standards for Covid 19. At no point did I feel stressed by the surroundings only perfectly safe and my needs catered for. All the staff were following the correct protocol with masks on, social distancing and sanitising the equipment after every use. The atmosphere was calm and relaxed and I enjoyed every minute of my treatment. I am very impressed.
Thank you so much for your lovely review Margaret. It’s good to know you felt safe , looked after and happy with your treatment and service. Thanks again, it was great to see you as always xx
So glad KH back in business, been a customer for over 15 years and wouldn't want to go anywhere else.
Thank you so much for your lovely review Sonya. As always , great to see you xx
Lucie was lovely, very honest and helpful she is very passionate about what she does.
I was very happy with the end result and would highly recommend her.
Thank you so much for your lovely review Laurie, it was great to see you. Xx
Nicola is an amazing stylist who did a great job cutting and styling my hair as usual. Can’t fault her.
I didn’t like wearing a mask and I don’t understand why KH Hair are making it mandatory against government rules. I think it’s over the top. Had to come off At the end so she could finish cutting anyway.
Dear Charlotte,
Thank you for taking the time to leave a review of your visit to us and I am delighted to hear that you are happy with your hair and I will pass on your compliment to Nicola.
Regarding your comments about the Covid precautions we have put in place and the wearing on face coverings for our clients. As a company we have worked incredibly hard during lockdown to ensure the safety of our clients and teams and have followed the Government guidelines and advice given to us by the National Hairdressing and Barbers Federation (NHBF)
Although it is not mandatory for a client to wear a face covering during their appointment with us, we took the decision as a company that we would encourage our clients to wear one for the safety of our teams and of course our clients. Of course you do not have to wear one but we have a wide range of clients that visit our salons and some have underlying health issues, so we feel that this is a responsible action to take.
Many thanks once again for your observations and thank you for your loyalty and custom.
Very good post lock down visit. Lovely restyle. Salon very well managed - distancing, separation of areas, visors etc
Thank you so much for your lovely review, it was great to see you. Xx
Wonderful to see the smiling staff again! Sarah has worked hard to ensure the safety of the clients and staff. I felt at ease and thank her for all the measures that are in place.
Thank you so much for your lovely words Jill. It was great to see you again xx
A breath of fresh ‘hair’ during a strange and scary time!
Professional and personable service. Great experience and fabulous result!
Thank you so much for your lovely review Gail , it was great to see you. Xx
Sarah welcomed me into the salon and explained all procedures in place . I was delighted with my hair after she worked her magic . Sarah explained my hair type and products she was using and how she styled my hair . The whole experience was a pleasant one and comfortable . Look forward to my next appointment
Thank you so much for your lovely review Angela. It was great to see you. Xx
So first haircut since lockdown,and the new protocols have bin introduced.How was it ? Well I can happily report that the experience is just as fantastic as its always bin.Wonderful friendly staff,all smiling,exceptional service and first class professionalism.The slight changes were not invasive and never dampened the atmosphere or my overall experience.Well done all of you for making the changes seamless while still maintaining a friendly professional atmosphere.
Thank you so much for your lovely review Jamie it was great to see you again. Xx
I have missed visiting the salon, so pleased they are open for business again.
Thank you so much Alicia. It was great to see you. Xx
First visit after prolonged closure and all necessary action had been taken.
From hand sanitizer to shielded work stations it was all thought out well and effectively.
Thank you so much for your lovely review. We are happy you enjoyed. Xx
Anxious time for everyone but it was so relaxing. It was lovely to be back with the friendly team.
Thankyou Dena x
Thank you so much for your lovely review Christine. It was great to see you. Xx
very pleased with my haircut and colour
Thanks Dion for making me feel normal again
Nicely set out and well thought out social distancing measures taken
Thank you so much for your lovely review Deena. It was great to see you. Xx
Salon director Sarah Storer takes great pride in leading a talented award winning team – in a superb, spacious salon , it has a warm and welcoming atmosphere, our stylists are at their artistic peak with regular masterclasses at internationally recognised training schools.
